Amazing value and location!”

Booked 2 rooms for a group of 7 (adults and kids). Large rooms with full size fridge, mini stove and microwave. Rooms look new or recently renovated. Very clean bathroom, sheets and everything else. Price is unbeatable and they are pet friendly! Area is safe enough to walk down around and there is so much that is walking distance (food and dining). Check in/out is speedy, efficient and friendly. Pool is intimately tucked away in the corner and water was very clean. Close enough to see the Disney firework show if your room faces that direction. Long time traveler to LA and have not found a better value for the money. I will be using this place for all my future trips to LA (in Anaheim just off Harbor).

Home away from home”

I have being here several times because this place is good value for money compared to other hotels in Los Angeles. Its located in a picturesque area and the rooms are clean with fully functional kitchen appliances . It feels like living in an apartment rather than in a hotel. The front desk are also friendly and nice. The downsides of staying here is that the bath tub sinks are clogged so water tends to take time to fully drain off. Also the rooms have poor sound proofing which is irritating cause every time the guest in the room above you is walking you can hear the loud sound of their feet thumping. The WiFi is also very slow its useless to do any meaningful work online

Everything was great except a fat mf that gave me a hard time and didnt let me extend my stay ”

After everything was cleared with my bank. Now my family is separated in 2 different hotels. He made me feel very uncomfortable and upset. Things could've of been different but he choose to not give my family a roof. Thanks for giving me a hard time after I had been a guest prior to extending my stay. My 11yr old and 3 yr old were in fear searching all day for a room. Thank god som other hotel took us in. He needs more training and know learn how to deal with situations like the one I went through. I had no other problem using the same card at another hotel.

Amazing stay!”

I absolutely loved staying there!! I was there from Aug 14,2020-Aug 23,2020 and had nothing but a pleasant experience. Staff were extremely helpful, room and the building was clean(they even had the AC unit on in the room when we first walked in!) my only complaint is that there were limited dishes supply however the staff was very accommodating!! Will definitely stay here again 💕

Staff was great and very helpful throughout the whole stay.”

Check in was super fast and easy. There was an issue with our first room, but the staff handled it professionally and very fast. We got a new room with no issues in less than 2 mins. The breakfast and coffee that was out on display was delicious. I would definitely recommend a family or friend to stay here.

Quiet and clean”

Very friendly helpful and welcoming staff. Clean and quiet. I wouldn't even say it's a complaint but it would have been nice to have some kind of seating in the porte cochere while I was waiting for my Uber or Lyft I understand it was to discourage maybe smokers who lingered a little bit too long in front of the hotel, maybe management would consider having a designated smoking area in the parking lot with ashtrays ☺️

The place has never heard of a vacuum. ”

The room was cheap. That’s the only plus. It’s not that close to Disneyland, the rooms are okay but the hallways are DISGUSTING. They’ve never been vacuumed. The rooms are outdated but that’s expected. Would not recommend

Overall good experience”

I enjoyed the ease of check in and friendly staff. There is a notice in the room that says they provide utensils but they had none so if staying here and making your own meals, come prepared with your own. Clean and fairly quiet. Will come here again.

Absolute worst experience I have had for a hotel charging the prices this mob does.”

Room cleaning was refused unless additionally paid for.

Not worth the money at all”

The room was expensive compared to what it should have been. Initially it appeared okay but after on the facility one learns it is cheap and dirty. Likely multiple pet stains on the carpet. A child’s drawing on the headboard. The tub didn’t drain with no staff to repertory. My son used a plunger repeatedly to finally get the tub to drain. The bathroom sink was slow drain. One bed was questionable as to whether the sheets were laundered. Breakfast was very disappointing. Small packaged muffins, nature made bars and very weak coffee and instant oatmeal. The price was at a level that should have been of much better quality. This facility felt like more like an apartment that was lived in very long term and not cared for or cleaned adequately. I have never before left a review like this. It was extremely disappointing to stay in such a place.

Some things need to be said”

Pros:location and free wifi Cons: management, nickle and dime fees, noise. Let's start with the positive. The hotel location was walkable to Disney and they had good free wifi. The breakfast was disappointing (prepackaged mini muffins) and there was only coffee available in the lobby for three hours and no coffee pot in your room. When we checked in we were a bit early and they charged me a $35 early check in fee! Then they were checking fire alarms and just let themselves in our room without us letting them in, we were sleeping and it was a surprise. I should have said something upon check out about this but was rushed through in the morning when we left. No one seemed to care or want to make things right when I said my stay was not what I was expecting. You also don't get stay over service unless you pay extra, so you bring your dirty towels to reception and they give you fresh ones. I don't think I will be returning to this location

2nd or 3rd time here and it's been less pleasant each visit. Only stayed because of online cheapest ”

This was the least expensive and I know why. Not that it was bad, just doesn't measure up to others next door to it. The shower had no water pressure. I couldn't get my balls wet in their showers. Had nothing in the rooms but bare minimum mandatory expected furniture and no coffee or tea available.

Never again!!”

I drove 9 hours to this hotel i booked for me and my family now in my city I use the same credit card payment type to pay for my staying but at this hotel it has so many deny banks they don’t except the Clark was very unhelpful when he saw my debit card his eyes glow as if he was happy he can turn me down not caring about my drive and didn’t want to take cash since my debit card wasn’t excepted at that location me and my small children’s had to book somewhere else in this city I had no aware of I feel as if they should post this on all website they partner with so peoples wouldn’t waste theirs and the hotel time but beside that I always stay at extended stay using the same payment option never been turn down so I know this is their policies not the company itself so I wouldn’t recommend this unless you don’t mind paying with a major credit card no debit cards nor pre paid credit card accepted this is me giving you whom ever a heads up

My recent experience!”

My air conditioning didn't work the hall reaked of cigarettes 😒. I was told the rooms were sold out i would have to wait for availability. The hotel workers never notified me of availability due to a misunderstanding. I was finally moved to another room. The bathtub in 314 was disgusting but the rest of the hotel room was decent. The gentleman staff was very nice and housekeeping but the women staff at the front desk had terrible combative attitudes 🙄

Not what they advertised, thats for sure!”

1st there is no on the go breakfast as advertised. 2nd i stayed 2 night and the 2nd night a fight broke out outside my door. 3rd. I requested certain things i never received. 4th. The site doesn't say it but they do request a deposit if u have a pet which is really sumthing that should be known up front. 5th. No one answers the front desk phone any time i called w a question and 6th i couldnt get a hold of ne1 to even get on the wifi they claim can be used free but dont tell u how to log in to use it. I wont book it again and frankly i want my money back cuz i even had to clean my room upon arrival. Not happy at all.

UNCLEAN”

There was blood on the sheets and towels in my room. Also, I don't believe it was sanitized from Covid regulations due to dust being on all surfaces

Diasppointing stay”

Rooms weren't clean at all, bathroom was filthy! water coms out white! I don't know if its sea water!! there were hair glued on bathroom walls! breakfast was pathetic to say the least. Granola bar and dry muffins! and nothing else. I would recommend not to stay here even if you are on budget. I am sure you will find better hotels in the area!!

Dirty inside, dirty shower, stained bedding, mildew smell in room. No breakfast it was granola bars ”

Looks nice on the outside but the inside smells of cigarettes and I don’t think the hallway has ever been vacuumed. You have to request dishes, the dishes we received had food crusted on them. The “hot breakfast” was coffee packets of oatmeal no bowls or spoons and granola bars. Will never stay here again. There was trash overflowing from the outside trash can. I’d rather stay at a hotel a bit further from Disneyland and pay for an uber.

Not clean. Old building. Maintenance seriously required. ”

Bathroom tub flow is really slow with water accumulating when bathing. Bath sink too was too slow to drain water. Needs work. We were moved to different room because the room given did not have stove functioning. Definitely look for another ESA if you need to stay in ESA but not this for sure.

Very good”

Very good stay