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6.8
Good
172 reviews
172 reviews
"The place is mostly clean."
"Was a pretty good place to stay."
"Really wonderful staff especially the receptionist on the day."
"Very nice place to stay for long stays!!!"
"Staff was great and I like the feel that I was in an apartment room instead of a hotel."
7.5
Very good
Location rating score
Extended Stay America Suites - Chicago - Schaumburg - Convention Center
In addition to the standard of StayConfident, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Schaumburg part of Chicago (IL), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Millennium Park.
Hygiene Plus
Front desk [24-hour]
Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
Safe. Healthy. Comfortable. A whole new standard in hotel stays.
Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
BBQ facilities
Luggage storage
Breakfast [free]
Safety deposit boxes
10 travelers have booked today.
Value for money | 6.9 |
Location rating | 7.5 |
Nearest airport | Schaumburg Regional Airport (06C) |
Distance to airport | 7.5 km |
What steps does Extended Stay America Suites - Chicago - Schaumburg - Convention Center take in terms of hygiene, safety, and cleanliness?
Extended Stay America Suites - Chicago - Schaumburg - Convention Center meet our mandatory standard for cleanliness and safety by offering hand sanitizer and daily disinfection in common areas. This property also comes well prepared with first aid kit, staff trained in safety protocol, and sterilizing equipment for extra safety precautions and hygiene protocols.
What public parks are in close proximty of Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
While remaining at Extended Stay America Suites - Chicago - Schaumburg - Convention Center, take joy in your morning or evening wander at nearby park which include Hoffman Estates Community Park Playground, Churchill Playground, and Eisenhower Park.
What are the property's policies for children's bedding at Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
Extended Stay America Suites - Chicago - Schaumburg - Convention Center's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
Is Extended Stay America Suites - Chicago - Schaumburg - Convention Center pet-friendly?
Extended Stay America Suites - Chicago - Schaumburg - Convention Center permits pets onto this property with additional fee applied. Moreover, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.
What was the average room rate for Extended Stay America Suites - Chicago - Schaumburg - Convention Center been in the past month?
The average room rate for Extended Stay America Suites - Chicago - Schaumburg - Convention Center in the past month is 70.92 USD, compared to city's average of 206.29 USD.
What is the average rating that past Couples' have given to Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
Past couple travelers that have stayed at this property have given Extended Stay America Suites - Chicago - Schaumburg - Convention Center an average rating of 6.5. You can look up on more specific customer reviews, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Group travelers have given to Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
Verified group travelers that have stayed at this property have given Extended Stay America Suites - Chicago - Schaumburg - Convention Center an average rating of 6.0. You can find more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
Verified local visitors that have stayed at this property have given Extended Stay America Suites - Chicago - Schaumburg - Convention Center an average rating of 6.8. You can look up on more comprehensive customer testimonials, and comments for this property down in the review section.
What is the closest train, metro, or bus station to Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
The nearest train, metro, or bus station is Itasca, 10726.99 m away from Extended Stay America Suites - Chicago - Schaumburg - Convention Center.
What time is check-in and check-out at Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.
Is breakfast offered at Extended Stay America Suites - Chicago - Schaumburg - Convention Center?
Start your days right, with the buffet and continental breakfast options available at Extended Stay America Suites - Chicago - Schaumburg - Convention Center.
7.6
"The place is mostly clean."
Kenn
|
March 31, 2023
7.6
"Was a pretty good place to stay."
Jeremy
|
September 21, 2023
10
"Really wonderful staff especially the receptionist on the day."
Brian
|
June 27, 2023
Enjoy a Comfortable Stay at Extended Stay America Suites - Chicago - Schaumburg - Convention Center
Extended Stay America Suites - Chicago - Schaumburg - Convention Center is a 2.5-star hotel situated in Chicago (IL), United States. The hotel offers a range of facilities to ensure a comfortable stay for its guests. Safety deposit boxes and concierge services are available to ensure the safety and convenience of guests. Free Wi-Fi is available in all rooms and public areas of the hotel. The onsite car park is free of charge, and guests can also enjoy BBQ facilities, luggage storage, and a shared kitchen. The hotel also provides daily housekeeping services, a laundromat, and a breakfast buffet with continental options.
Room Types at Extended Stay America Suites - Chicago - Schaumburg - Convention Center
Extended Stay America Suites - Chicago - Schaumburg - Convention Center offers a variety of room types to cater to the different needs of their guests. These room types include the 2 Double Beds Studio, Deluxe King Non-Smoking, Studio 2 Double Beds, Studio King Accessible Non-Smoking, Studio King Non-Smoking, Studio Queen Accessible Non-Smoking, Studio Queen Non-Smoking, and Super King Non-Smoking, all of which are 27 square meters in size.
Excellent Staff and Homey Atmosphere
Extended Stay America Suites - Chicago - Schaumburg - Convention Center has received numerous positive reviews from satisfied guests, with many praising the hotel's excellent staff and homey atmosphere. One guest commented that the staff was great, while another appreciated the feel of being in an apartment room instead of a hotel. These reviews are a testament to the hotel's commitment to providing a comfortable and welcoming environment for all guests. Whether you're traveling for business or pleasure, Extended Stay America Suites - Chicago - Schaumburg - Convention Center is the perfect choice for your next stay in Chicago.
Extended Stay America Suites - Chicago - Schaumburg - Convention Center: A Customer-Favorite Hotel
Extended Stay America Suites - Chicago - Schaumburg - Convention Center has been consistently receiving positive reviews from its guests. With an overall rating of 6.4, the hotel has been commended for its excellent value for money, making it a popular choice for budget travelers. Guests have also appreciated the hotel's convenient location, with a rating of 7.5, which is close to the convention center and various dining options. Moreover, the hotel's staff has been praised for their courteous and helpful service, with a rating of 6.7. Although the hotel's facilities and cleanliness have received slightly lower ratings, with 6.2 and 6.5 respectively, guests have noted that the rooms are spacious and comfortable. Overall, Extended Stay America Suites - Chicago - Schaumburg - Convention Center is a customer-favorite hotel that offers a comfortable stay at an affordable price.
6.2
7.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Cleaning services are based upon the number of nights stayed. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. For a stay of 7 nights or fewer, a cleaning service is available for an additional fee. Contact the hotel for more details. Towels and linens are available at the front reception. A valid credit card is required at check-in. If no credit card is available, 100 USD cash deposit is required. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
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Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
Daily housekeeping
Exceptional”
Very nice place to stay for long stays!!!
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Wonderful”
Aside from having to wait about 10/15 mins for a front desk person to arrive to check me in this hotel was much better than I could have imagined it to be. Staff was great and I like the feel that I was in an apartment room instead of a hotel. I will be booking more with thus chain and in particular this specific property.
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Nice stay”
The room was clean and comfortable
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CLEAN AND AFFORDABLE ”
This location is SO MUCH CLEANER than the other one down the street. YOU CAN TELL THE STAFF REALLY CARES HERE! GET RID OF THE GUY WORKING BEHIND THE COUNTER!!! HE'S ABSOLUTELY HORRIBLE IN EVERY WAY
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Room choice ”
Give the person the room they PAID FOR!!
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Ants all over. ”
Ants all over the room. Tv cutting out surfaces not clean. Very old decor. The only way I would use your chain again is if it was the last place open. Very disappointed.
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Above average”
They're short-staffed, but as filthy as the room was it seems like it's been an overlong problem. Horrible mattress and bedding too.
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Smelly Room - Not cleaned or opened since log”
I reached my room around 8 PM, when i opened the room i realized i did mistake. Room was smelly with moisture, seem its not opened or cleaned from months. The window on first follow doesn't open , so you will not get any source of fresh air. Kitchen and bathroom were dirty with mold everywhere. Please book early a better one but avoid this one.
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Do not visit!”
When I arrived I met a lovely employee named Gina (she was great) who handed me my hotel room keys and handled us promptly. However, over the course of 20 minutes we had to keep changing rooms due to multiple issues with cleanliness, broken furniture and broken appliances (e.g. broken room phone) Gina did try her hardest to find us a clean room which I appreciated, but we ended up having to sleep in our car overnight and scramble to find another hotel all together.
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Dirty”
Hair on the sheets, floor falling apart. Not clean
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Do not stay here!! They will take your money after staying there !”
Do not stay in this Hotel!!!! They will steel your Money out of your credit card with an unfair reason of what you did not do!! I stayed in this hotel on 6/30/2022 for a night and I had to do an early check out and left the hotel around 2:40am on 7/01/22. Around 11am I get a charge from the hotel for $287 and $50 for deposit charge and total of $320 I did not know why I got this charge for so I have gave a call and the front desk lady told me that it was because I have smoked in the room. First of all, I do not smoke. No smoking period!! No weed, no cigarette, no cigar, nothing! I have called three times to ask for the manager but she did not want to speak with me and the only reason that I got from the front desk lady( who was actually really nice and helpful) was that she does not not want to talk with me and she will not refund my money back! I have called the corporate Guest relations and talked there but they told me they cannot help me since it says they have evidence for this Transaction. What kind of evidence? I asked them and they told me they cannot share that information with me. The hotel tells me that they smelled smoke!! That can come in from the out side from the A/C. After this conversation I went to the hotel to talk directly to the manager and she still did not come out. She told the front desk lady to tell me that she will call me Later but not yet had a call. I am telling you, the price looks cheap but they will take another $320 out of your credit card for what you did not do!!! Better go to another Hotel that will be fare and honest with you.
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Worst”
Just the worst!! Barley even towels, vending was down, breakfast was muffins. Look elsewhere
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Acceptable”
service was terrible ,ill never stay at any extended stay again
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Best value, period. ”
This is my third stay now. Clean rooms, great location amazing staff. Freddy at front desk was so accomadating. Without a doubt the best value for your dollar. Stay here.
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The breakfast is just a coffee ”
The breakfast is just a coffee
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Check out review”
Was a pretty good place to stay. Taking dual security deposits before the first one is returned is ridiculous.
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Smokers only”
Hotel caters to smokers. All staff refuse to enforce no smoking policy. Room filthy. 20% of tv channels dont work do to no signal for 7 night stay. Door mechanism completely faulty and door would not latch closed without slamming it 4 or 5 times whenever leaving room. Shower head in handicapped room broken and hanging by hose. Dirty cat urine marked the room spots with heavy odor
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Room is not clean”
Wouldn't recommend at all. Room is dirty full of bees! No remote control, staff said they ran out!
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Sucks ”
Rude manager. Under construction and just terrible customer service
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Acceptable”
The front desk man working in the morning, won't go above to help. Very poor customer service skills. Didn't try to accommodate at all. Absolutely bad option the hotel.
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