Enjoy a Comfortable Stay at Extended Stay America Suites - Chicago - Schaumburg - Convention Center
Extended Stay America Suites - Chicago - Schaumburg - Convention Center is a 2.5-star hotel situated in Chicago (IL), United States. The hotel offers a range of facilities to ensure a comfortable stay for its guests. Safety deposit boxes and concierge services are available to ensure the safety and convenience of guests. Free Wi-Fi is available in all rooms and public areas of the hotel. The onsite car park is free of charge, and guests can also enjoy BBQ facilities, luggage storage, and a shared kitchen. The hotel also provides daily housekeeping services, a laundromat, and a breakfast buffet with continental options.
Room Types at Extended Stay America Suites - Chicago - Schaumburg - Convention Center
Extended Stay America Suites - Chicago - Schaumburg - Convention Center offers a variety of room types to cater to the different needs of their guests. These room types include the 2 Double Beds Studio, Deluxe King Non-Smoking, Studio 2 Double Beds, Studio King Accessible Non-Smoking, Studio King Non-Smoking, Studio Queen Accessible Non-Smoking, Studio Queen Non-Smoking, and Super King Non-Smoking, all of which are 27 square meters in size.
Excellent Staff and Homey Atmosphere
Extended Stay America Suites - Chicago - Schaumburg - Convention Center has received numerous positive reviews from satisfied guests, with many praising the hotel's excellent staff and homey atmosphere. One guest commented that the staff was great, while another appreciated the feel of being in an apartment room instead of a hotel. These reviews are a testament to the hotel's commitment to providing a comfortable and welcoming environment for all guests. Whether you're traveling for business or pleasure, Extended Stay America Suites - Chicago - Schaumburg - Convention Center is the perfect choice for your next stay in Chicago.
Extended Stay America Suites - Chicago - Schaumburg - Convention Center: A Customer-Favorite Hotel
Extended Stay America Suites - Chicago - Schaumburg - Convention Center has been consistently receiving positive reviews from its guests. With an overall rating of 6.4, the hotel has been commended for its excellent value for money, making it a popular choice for budget travelers. Guests have also appreciated the hotel's convenient location, with a rating of 7.5, which is close to the convention center and various dining options. Moreover, the hotel's staff has been praised for their courteous and helpful service, with a rating of 6.7. Although the hotel's facilities and cleanliness have received slightly lower ratings, with 6.2 and 6.5 respectively, guests have noted that the rooms are spacious and comfortable. Overall, Extended Stay America Suites - Chicago - Schaumburg - Convention Center is a customer-favorite hotel that offers a comfortable stay at an affordable price.
Exceptional”
Very nice place to stay for long stays!!!
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Wonderful”
Aside from having to wait about 10/15 mins for a front desk person to arrive to check me in this hotel was much better than I could have imagined it to be. Staff was great and I like the feel that I was in an apartment room instead of a hotel. I will be booking more with thus chain and in particular this specific property.
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Nice stay”
The room was clean and comfortable
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CLEAN AND AFFORDABLE ”
This location is SO MUCH CLEANER than the other one down the street. YOU CAN TELL THE STAFF REALLY CARES HERE! GET RID OF THE GUY WORKING BEHIND THE COUNTER!!! HE'S ABSOLUTELY HORRIBLE IN EVERY WAY
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Room choice ”
Give the person the room they PAID FOR!!
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Ants all over. ”
Ants all over the room. Tv cutting out surfaces not clean. Very old decor. The only way I would use your chain again is if it was the last place open. Very disappointed.
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Above average”
They're short-staffed, but as filthy as the room was it seems like it's been an overlong problem. Horrible mattress and bedding too.
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Smelly Room - Not cleaned or opened since log”
I reached my room around 8 PM, when i opened the room i realized i did mistake. Room was smelly with moisture, seem its not opened or cleaned from months. The window on first follow doesn't open , so you will not get any source of fresh air. Kitchen and bathroom were dirty with mold everywhere. Please book early a better one but avoid this one.
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Do not visit!”
When I arrived I met a lovely employee named Gina (she was great) who handed me my hotel room keys and handled us promptly. However, over the course of 20 minutes we had to keep changing rooms due to multiple issues with cleanliness, broken furniture and broken appliances (e.g. broken room phone) Gina did try her hardest to find us a clean room which I appreciated, but we ended up having to sleep in our car overnight and scramble to find another hotel all together.
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Dirty”
Hair on the sheets, floor falling apart. Not clean
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Do not stay here!! They will take your money after staying there !”
Do not stay in this Hotel!!!! They will steel your Money out of your credit card with an unfair reason of what you did not do!! I stayed in this hotel on 6/30/2022 for a night and I had to do an early check out and left the hotel around 2:40am on 7/01/22. Around 11am I get a charge from the hotel for $287 and $50 for deposit charge and total of $320 I did not know why I got this charge for so I have gave a call and the front desk lady told me that it was because I have smoked in the room. First of all, I do not smoke. No smoking period!! No weed, no cigarette, no cigar, nothing! I have called three times to ask for the manager but she did not want to speak with me and the only reason that I got from the front desk lady( who was actually really nice and helpful) was that she does not not want to talk with me and she will not refund my money back! I have called the corporate Guest relations and talked there but they told me they cannot help me since it says they have evidence for this Transaction. What kind of evidence? I asked them and they told me they cannot share that information with me. The hotel tells me that they smelled smoke!! That can come in from the out side from the A/C. After this conversation I went to the hotel to talk directly to the manager and she still did not come out. She told the front desk lady to tell me that she will call me Later but not yet had a call. I am telling you, the price looks cheap but they will take another $320 out of your credit card for what you did not do!!! Better go to another Hotel that will be fare and honest with you.
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Worst”
Just the worst!! Barley even towels, vending was down, breakfast was muffins. Look elsewhere
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Acceptable”
service was terrible ,ill never stay at any extended stay again
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Best value, period. ”
This is my third stay now. Clean rooms, great location amazing staff. Freddy at front desk was so accomadating. Without a doubt the best value for your dollar. Stay here.
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The breakfast is just a coffee ”
The breakfast is just a coffee
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Check out review”
Was a pretty good place to stay. Taking dual security deposits before the first one is returned is ridiculous.
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Smokers only”
Hotel caters to smokers. All staff refuse to enforce no smoking policy. Room filthy. 20% of tv channels dont work do to no signal for 7 night stay. Door mechanism completely faulty and door would not latch closed without slamming it 4 or 5 times whenever leaving room. Shower head in handicapped room broken and hanging by hose. Dirty cat urine marked the room spots with heavy odor
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Room is not clean”
Wouldn't recommend at all. Room is dirty full of bees! No remote control, staff said they ran out!
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Sucks ”
Rude manager. Under construction and just terrible customer service
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Acceptable”
The front desk man working in the morning, won't go above to help. Very poor customer service skills. Didn't try to accommodate at all. Absolutely bad option the hotel.
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