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Extended Stay America Suites - Nashville - Franklin - Cool Springs
680 Bakers Bridge Ave., Franklin, Franklin (TN), United States, 37067 - See map
In addition to the standard of StayConfident, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Franklin part of Franklin (TN), this property puts you close to attractions and interesting dining options.
Highlights
StayConfident
Safe. Healthy. Comfortable. A whole new standard in hotel stays.
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Breakfast [free]
Laundry service
Room service
Safety deposit boxes
Very nice stay”
Extended Stay America Nashville Franklin Cool Springs is really cool
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Nice staff ”
The staff were very accommodating, they’ll help you with what you need. You can’t pay that kind of service
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Clean hotel”
Very clean and perfect for a night or two.
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Do NOT stay here! Sleeping in your car is better. ”
Dis-gus-ting! Don't think they did anything to clean the room except make the bed with the same sheets on it. There was a super old McDonald's cup on the table and it leaked. There was a used washcloth hanging on the shower rod. Pubes everywhere. Bed had black hairs in it. Smelled like smoking all night even though it was non smoking. I slept on the chair in my clothes. Then went straight home and washed everything. It would be better to sleep in your own car if you have the choice between that and this hotel. You can't even call it a hotel because it was not livable even for a short time. I talked to the front desk after and they said oh well I'd have to take it up with who I booked it with (Agoda) since it was a 3rd party booking. I don't know how they are still in business. Health and safety needs to step in.
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Great Hotel”
very nice
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Questionable stay”
I usually love staying at ESA... but this visit had quite a few issues. Will need to seriously consider other options before staying here again.
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Very nice”
Great
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Hotel staff is unprofessional ”
Took over 10 days to get a room clean. Then staff Spons ability for their mistake
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Exceptional”
Great Places for eating and shopping
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Exceptional”
Great Places for eating and shopping
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Exceptional”
Great Places for eating and shopping
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Outside door entry”
A lot of men stay here who are temp.workers around town it appears. Past activity of criminal intent from occupants, which is not the establishments fault, but is creepy.
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Phenomenal staff”
This is a great hotel and near everything. But the staff is above and beyond. Very accommodating and professional.
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Horrible management”
The manager here at this hotel is the poorest example of mgnt I've ever come across. He is rude, sarcastic, unhelpful, a complete jerk. He ruined my stay and I will NEVER go back there or recommend this place to my worst enemy. I've never seen such a poor example of management. They ought to be ashamed hiring this person as the face of this company.
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Exceptional”
Awesome place They know how to take care of people and their facilities Very clean, quite. And places close by for good eating
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Travel stay”
This hotel is in a nice area. The place was clean and staff friendly.
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not so extended”
if your in a pinch and need a place, the staff are really nice, to have no knifes or forks or spoons or anything to use the amenities in the room is a bit of a stretch... got to step it up a bit here, or have it something you bring to the room when someone checks in or at least offer it
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Best Extended stay”
Staff is excellent , everything is always clean , Excellent customer services. I would recommend to anyone
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Great place ”
It's quite , and great staff
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Like family”
Best Staff ever clean rooms everyone is excellent and sweet and kind . They make you feel like family I would recommend it to anyone I would give a 10
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