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Extended Stay America Suites - Phoenix - Airport
3421 E. Elwood St., Sky Harbor International Airport, Phoenix (AZ), United States, 85040 - See map
In addition to the standard of StayConfident, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sky Harbor International Airport part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. As an added bonus, spa is provided on-site to conveniently serve your needs.
Highlights
StayConfident
Safe. Healthy. Comfortable. A whole new standard in hotel stays.
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Facilities
Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Breakfast [free]
Spa
Safety deposit boxes
Excellent ”
I stay here for work weekly . The staff does a great job consistently from check in, clean rooms, meeting the needs of customers , all the way to check out. Thanks again for the professional services.
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Nice and clean”
Pleasant staff an accommodation had everything I needed to enjoy my visit would definitely recommend this to friends and family Thank you
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Best hotel”
Vanessa Britney Chris Cody are amazing people here at the extended stay they are very friendly and they are here to help you out
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Great”
Nice place to stay fair price but not all motel are the same
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Friendly staff”
All the people that work here are very friendly and they're very hard workers yeah they might not be at the front desk all the time but they're working to make sure that you have an amazing stay
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Exceptional”
The staff was extremely courteous watch time ice stayed
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Staff amazing”
Miss Vanessa has an amazing staff here at the extended stay Britney thank you Chris and Cody thank you as well.
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Nice place ”
Location was perfect. The staff amazing. Latisha went above and beyond to make our stay better. Even giving us her ice so we dink have to wait for ours to freeze in trays in kitchen freezer Fruit and juice or milk would be nice with breakfast.
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Exceptional”
Great place, gear value.
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Exceptional”
Love the room we stayed in. Clean room Had a good long sleepy night I will recommend it to all Thank you
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Not bad”
Stayed one night because I had an early flight, and I live 4 hours away. Receptionist was nice, room was clean, mostly quiet. Bed was very comfortable too. Have to ask for a coffee pot and cups. No bugs, indoor hallways do smell like smoke, but not the rooms.
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Overall Good stay”
The room was clean. Housekeeping only cleans the room once a week. Breakfast is muffins, oatmeal, tea and coffee. The refrigerator in my room was a bit noisy and the walls are thin but, overall a good stay.
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Nice and Quiet”
Good location and has the Waffle House in walking distance if you're hungry for something other than coffee and fruit bars in the morning. Only strange thing was the kitchen was not stocked with kitchenware (plates, cups, pans, etc.).
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Pleasant hotel experience.”
Nice hotel that is part of the standard fare for Extended Day America series properties. Definitely one of their better properties where the doors to the rooms open to a hallway INSIDE the building as opposed to typical motel-style properties where the room door opens to the OUTSIDE. Extended Day America has both types of properties and this type is the one recommended. In room cleanliness is very good, but common areas by entry and elevator in foyer need a sweep and wipedown. Check-in seemed to drag on with a few people in line (3+) with only one person staffed after 7pm (not really the fault of the host worker who was obviously understaffed). You could conveniently park your car outside your window if you wished to keep an eye on it given the building layout which was nice. Key cards allow multiple points of entry. Overall decent place and convenient nearness to Sky Harbor International.
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Nice for the price”
A nice place to stay for short visits to Phoenix. Room was clean, but the refrigerator was making a loud racket whenever the cooling would start up. Hallway had an odd smell. The worst issue I had was the lukewarm greeting I received from the front desk at check in, but otherwise a good value.
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Best”
Best extended stay
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2 wks max if you have to. ”
Stay 1 wk is all I would do here if needed.
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This was the wrong choice for my week in Phx :(”
I spent a whole day researching hotels of the area, price comparisons across multiple apps, reading reviews & looking at pics of free breakfasts, for at least 20 hotels. I stayed for a week & money is tight so I wanted to be as comfortable as possible spending the least amount of money. At $50 a night this is definitely one of the cheapest BUT I really wish I'd have paid $5 to $10 more a night & stayed elsewhere!! I was confident in this choice specifically because of the good reviews. Unfortunately I chose the wrong hotel. - bed & pillows were so uncomfortable :( it was bad - weird things like shower curtain hanging too high to stay inside the tub, bathroom faucet installed poorly so there was no room to put hands under water stream. To sum it up, the things which were the entire purpose of me paying for a room were unpleasant and impractical. If I were staying only one night I wouldn't have minded. But it's unfortunate to deal with this for a whole week.
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Acceptable”
The smell in the room was awful it permeated all of my belongings and I was only in the room 15 minutes before I checked out and into another hotel. The smell burned my nose and throat. The toilet didn't flush. The TV was fuzzy and would go in and out. The pillows smelled like dirty old men and sweat. Horrible experience in the room but the Johnny at the front desk was excellent when I was checking in!
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Does not deserve extended stay name brand”
Arrived to check in and then found out the elevator was broken. We were given a room on the 3rd floor. There were 2 staff people behind the counter. I am 62 years old and on disability. I told them I thought I should get help from their staff to move my belongings to the 3rd floor. I was told that the staff was too busy to help. I complained that we should get some type of discount on the room since we were not getting what we expected. We were told that we could give up our room and get our money back. We told the staff that we knew there were no other hotels not filled up and that even if they were the cost would not reflect out pre-arranging a place to stay weeks in advance. We were provided a number to call. We tried calling that number, and the number was not to a customer service representative, it was to a number used to reserve another room. We were provided the correct number by Extended Stay staff. We went back to the front desk and told them that the number they had provided to us was the wrong number, and they refused to take the correct number from us. There was a line up of upset customers that wanted to complain and ask for a discount, but the desk just handed out the wrong number to anyone that wanted to complain about the hotel condition. We looked at the room and found soap still in the tub (not cleaned) and hair in the faucet handles of the sink (the top cover piece of the handle was missing, and hair inside the missing part location). The staff gave us kitchen ware without anything to clean the dishes with, missing lids and only two pans. We asked for coffee packets and we were told they did not have any, they were out. This was after we had complained already. We asked again after a shift change and we were given coffee no problem. Apparently, they were out of coffee specifically if we asked for it. We were from out of state, and we had rented rooms for a total of 6 days over the course of our 10 day vactation. We reserved r
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