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Extended Stay America Suites - Phoenix - Biltmore
Extended Stay America Suites - Phoenix - Biltmore
Extended Stay America Suites - Phoenix - Biltmore
Extended Stay America Suites - Phoenix - Biltmore
Extended Stay America Suites - Phoenix - Biltmore
Extended Stay America Suites - Phoenix - Biltmore
Extended Stay America Suites - Phoenix - Biltmore

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6.7

Good

810 reviews

810 reviews

Housekeeping3
Breakfast1
See map

8

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Heard Museum 5.1 km
Camelback Mountain 6.8 km
Chase Field 7.7 km
Desert Botanical Garden 11.0 km
Old Town Scottsdale 11.4 km
Phoenix Zoo 11.6 km
Butterfly Wonderland 16.6 km
Musical Instrument Museum 18.4 km
South Mountain Park 18.6 km
Taliesin West 21.4 km
Nearby landmarks
Last Chance Clearance Store 660 m
Crescent Highland Pool 830 m
Zen Garden 830 m
The Shops on Camelback 1.2 km
Buffalo Exchange 1.7 km
Calvary Healing Center 1.8 km
AMC Esplanade 14 1.9 km
Biltmore Fashion Park 1.9 km
The Bryman School 2.0 km
Sun Up Brewing Company 2.0 km

Extended Stay America Suites - Phoenix - Biltmore

5235 N. 16th Street, Camelback Corridor, Phoenix (AZ), United States, 85016 - See map

In addition to the standard of StayConfident, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Camelback Corridor part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Restaurant, hot tub and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Breakfast [free]

Air conditioning

StayConfident

Safe. Healthy. Comfortable. A whole new standard in hotel stays.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Fitness center

Swimming pool [outdoor]

BBQ facilities

Breakfast [free]

Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
Value for money6.9
Location rating8.0
Nearest airportPhoenix Sky Harbor International Airport (PHX)
Distance to airport9.1 km

Rooms available at Extended Stay America Suites - Phoenix - Biltmore

Deluxe Queen Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 queen bed
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Deluxe Queen Accessible Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 queen bed
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Deluxe Studio with 1 Queen Bed - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 queen bed
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Deluxe Studio - Non-Smoking - Disability Access
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 queen bed
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Deluxe Studio with 2 Queen Beds - Non-Smoking
...
  • Room size: 28 m²/301 ft²
  • Shower and bathtub
  • 2 queen beds and 1 sofa bed
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Deluxe King Non Smoking
...
  • Room size: 300 m²/3229 ft²
  • Shower and bathtub
  • 1 sofa bed and 1 king bed
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Deluxe 2 Queens Non-Smoking
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 2 queen beds
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Room #51746613
...
    Enter dates to see prices
    Deluxe Studio with 1 King Bed - Non-Smoking
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 1 sofa bed and 1 king bed
    Enter dates to see prices
    Room #51746611
    ...
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      Frequently asked questions

      What time is check-in and check-out at Extended Stay America Suites - Phoenix - Biltmore?

      Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to Extended Stay America Suites - Phoenix - Biltmore?

      For those who wish to drive their own cars, Extended Stay America Suites - Phoenix - Biltmore has a car park right on site for maximum convenience. Parking is free for guests.

      Is breakfast offered at Extended Stay America Suites - Phoenix - Biltmore?

      Start your mornings right, with the continental and buffet breakfast options offered at Extended Stay America Suites - Phoenix - Biltmore.

      What is the smoking policy at Extended Stay America Suites - Phoenix - Biltmore?

      Extended Stay America Suites - Phoenix - Biltmore does not permit smoking in any of its rooms or indoor areas.

      What restaurants are nearby Extended Stay America Suites - Phoenix - Biltmore?

      Extended Stay America Suites - Phoenix - Biltmore is located in Camelback Corridor, famous for good restaurants such as The Henry, Hillstone and Seasons 52.

      What popular shopping places are close to Extended Stay America Suites - Phoenix - Biltmore?

      Extended Stay America Suites - Phoenix - Biltmore is located in Camelback Corridor area which features shopping places such as Last Chance Clearance Store and Biltmore Fashion Park.

      What are popular attractions near Extended Stay America Suites - Phoenix - Biltmore?

      Extended Stay America Suites - Phoenix - Biltmore is located in Camelback Corridor area, which is famous for attractions such as Wrigley Mansion, Zen Garden and Shemer Art Center and Museum.

      What popular natural sightseeing spots are close to Extended Stay America Suites - Phoenix - Biltmore?

      Extended Stay America Suites - Phoenix - Biltmore is located in the Camelback Corridor area, which is famous for natural sightseeing destinations such as Arizona Falls.

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      Explore the neighborhood

      What people love about Extended Stay America Suites - Phoenix - Biltmore

      • 10

        Exceptional
        Location

        "Good location for the price"

        Andrew

        |

        July 23, 2022

      • 9.2

        Exceptional
        Cleanliness

        "Rooms are nice and clean."

        Andrew

        |

        July 23, 2022

      • 8.8

        Excellent
        Cleanliness

        "Friendly, clean and close to everything!"

        Jessr

        |

        December 21, 2021

      Overall rating:

      7.1

      Very good
      62 reviews
      Cleanliness
      6.9
      Facilities
      6.5
      Location
      8.0
      Read all reviews >
      More about Extended Stay America Suites - Phoenix - Biltmore

      More about Extended Stay America Suites - Phoenix - Biltmore

      Extended Stay America Suites - Phoenix - Biltmore

      Enjoy all that Phoenix (AZ) has to offer with a stay at Extended Stay America Suites - Phoenix - Biltmore. With its convenient location, the hotel offers easy access to the city's must-see destinations.
      At Extended Stay America Suites - Phoenix - Biltmore, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including safety deposit boxes.
      For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service let you get the most out of your time at Extended Stay America Suites - Phoenix - Biltmore. For health reasons, smoking is not permitted anywhere inside the hotel.
      All rooms at Extended Stay America Suites - Phoenix - Biltmore are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Don't worry about being thirsty as a refrigerator and a coffee or tea maker are provided in some guestrooms.
      Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and toiletries available in some guest bathrooms.


      Dining and things to do

      Every day at Extended Stay America Suites - Phoenix - Biltmore begins with a delicious complimentary breakfast. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
      Enjoy the countless activities offered at Extended Stay America Suites - Phoenix - Biltmore. A relaxing end to every day is possible with a visit to the hot tub, located right in the hotel. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


      Around the property

      Don't miss out on all that Phoenix (AZ) has to offer! A great museum trip can be had at Musical Instrument Museum located 18.3 km away, with local art that provides a sense of the region.

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      Amenities and facilities
      Good
      Facilities

      6.5

      Languages spoken

      • English

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Hot tub
      • Swimming pool [outdoor]

      Cleanliness and safety

      • Anti-viral cleaning products
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • First aid kit
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Hygiene certification
      • Physical distancing of at least 1 meter
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment

      Dining, drinking, and snacking

      • BBQ facilities
      • Breakfast [free]
      • Kitchen
      • Restaurants
      • Room service
      • Vending machine

      Services and conveniences

      • Air conditioning in public area
      • Elevator
      • Facilities for disabled guests
      • Food delivery
      • Heating in public area
      • Laundry service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area

      For the kids

      • Family room

      Access

      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed

      Getting around

      • Car park [free of charge]
      • Car park [on-site]

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Bathtub
      • Coffee/tea maker
      • Desk
      • Free bottled water
      • Full kitchen
      • Hair dryer
      • Heating
      • Internet access – wireless
      • Ironing facilities
      • Kitchenette
      • Kitchenware
      • Microwave
      • Pets allowed in room
      • Refrigerator
      • Satellite/cable channels
      • Shower
      • Smoke detector
      • Sofa
      • Telephone
      • Toiletries
      • Wi-Fi [free]
      Location
      5235 N. 16th Street, Camelback Corridor, Phoenix (AZ), United States, 85016
      Very good
      Location

      8

      Public transportation

      • Glendale Ave / 19th Ave
        5.6 km
      • 11. Roosevelt St
        6.4 km

      Airports

      • Phoenix Sky Harbor International Airport (PHX)
        9.1 km

      Hospital or clinic

      • Calvary Healing Center
        1.8 km

      Convenience store

      • Circle K
        2.0 km

      Cash withdrawal

      • ATM
        200 m
      What's nearby

      Popular landmarks

      • Heard Museum
        5.1 km
      • Camelback Mountain
        6.8 km
      • Chase Field
        7.7 km
      • Desert Botanical Garden
        11.0 km
      • Old Town Scottsdale
        11.4 km
      • Phoenix Zoo
        11.6 km
      • Butterfly Wonderland
        16.6 km
      • Musical Instrument Museum
        18.4 km
      • South Mountain Park
        18.6 km
      • Taliesin West
        21.4 km

      Nearby landmarks

      • Last Chance Clearance Store
        660 m
      • Crescent Highland Pool
        830 m
      • Zen Garden
        830 m
      • The Shops on Camelback
        1.2 km
      • Buffalo Exchange
        1.7 km
      • Calvary Healing Center
        1.8 km
      • AMC Esplanade 14
        1.9 km
      • Biltmore Fashion Park
        1.9 km
      • The Bryman School
        2.0 km
      • Sun Up Brewing Company
        2.0 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Children 0-17 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 18 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from15:00
      • Check-out until11:00

      The property

      • Number of rooms 111
      Property announcements

      A valid credit card is required at check-in. If no credit card is available, 100 USD cash deposit is required. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Cleaning services are based upon the number of nights stayed. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. For a stay of 7 nights or fewer, a cleaning service is available for an additional fee. Contact the hotel for more details. Towels and linens are available at the front reception. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

      Reviews of Extended Stay America Suites - Phoenix - Biltmore from real guests

      Provided by verified guests of Agoda
      7.1
      /
      10
      Cleanliness6.9
      Facilities6.5
      Location8.0
      Service7.2
      Value for money6.9
      High score for Phoenix (AZ)
      Rating
      9+ Exceptional (6)
      8-9 Excellent (4)
      7-8 Very Good (2)
      6-7 Good (2)
      <6 Below Expectation (12)
      Time of the year
      Mar - May (8)
      Jun - Aug (8)
      Sep - Nov (6)
      Dec - Feb (4)
      All guests (62)
      All room types
      Showing 26 verified guest comments
      12
      10.0
      Exceptional
      Jonni from United States
      Family with young children
      Deluxe Queen Accessible Non-Smoking
      Stayed 1 night in June 2020

      Awesome”

      Staff was very friendly and accommodating to all our needs! Agoda made booking super simple and quick! Great experience all around for my first time.

      Reviewed June 28, 2020

      See room deals

      10.0
      Exceptional
      Ramon from United States
      Business traveler
      Deluxe Queen Non-Smoking
      Stayed 2 nights in April 2021

      Great value”

      Nice clean room clean pool plenty of parking no complaints

      Reviewed April 27, 2021

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      9.6
      Exceptional
      Jason from United States
      Couple
      Deluxe Queen Non-Smoking
      Stayed 1 night in July 2021

      I nice place”

      It's a nice place... It's not the BEST of the BEST but you're not paying for the best of the best. I feel I got my moneys worth and then some!

      Reviewed July 20, 2021

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      10.0
      Exceptional
      Emil
      Solo traveler
      Deluxe Queen Non-Smoking
      Stayed 6 nights in July 2019

      Vacation/ hotel”

      This is the way to go, don’t get anything with less quality then these guys

      Reviewed July 16, 2019

      See room deals

      8.4
      Excellent
      William from United States
      Solo traveler
      Deluxe Queen Accessible Non-Smoking
      Stayed 1 night in October 2020

      Good facility, great location!”

      Overall not bad for the money. Staff was ok, could be a bit more welcoming as I gave stayed there before. Parking lot & areas could be cleaner. Room was fine but with Covid room sure didn’t smell disinfected!! Glad I brought my own Lysol. Today, to make guests feel safer use disinfectants so the rooms smell like it!!

      Reviewed November 03, 2020

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      8.8
      Excellent
      Jessr from United States
      Couple
      Deluxe Queen Non-Smoking
      Stayed 1 night in December 2021

      Best stay!”

      Friendly, clean and close to everything!

      Reviewed December 21, 2021

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      8.0
      Excellent
      Angeline from United States
      Family with teens
      Deluxe Queen Non-Smoking
      Stayed 1 night in October 2019

      Very good”

      The location is great as well as convenient to a lot of necessities , but after being here almost three months my husband has experienced racial profiling from two of the staff; one of whom I thought was very nice, but I guess he was a wolf in sheep's clothing so to speak. We are temporarily until move into our home, but for as long as we have to stay here, I will only speak when necessary, and not on any other terms.

      Reviewed October 24, 2019

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      8.4
      Excellent
      Melissa from United States
      Couple
      Deluxe Queen Accessible Non-Smoking
      Stayed 1 night in January 2022

      Great stay”

      We were not able to locate our remote for the tv so we just didn’t watch it. Other than that everything was great.

      Reviewed January 31, 2022

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      8.4
      Excellent
      Jessica from United States
      Business traveler
      Deluxe Queen Accessible Non-Smoking
      Stayed 3 nights in August 2021

      Cheap and ok”

      Nothing special, but you can’t beat the value! Plus you’re five minutes away from Biltmore.

      Reviewed September 05, 2021

      See room deals

      7.2
      Very good
      Kimberly from United States
      Family with teens
      Deluxe Queen Non-Smoking
      Stayed 2 nights in December 2019

      Dissapointing”

      Everything was smaller than expected, the room and the bed (full not queen and uncomfortable). The kitchenette was empty and we were told to call the front desk if we needed anything. The phone rang and rang. The breakfast is very sad, I don't know why they bother. Since there were no cups or bowls or silverware we ended up not using the kitchenette as planned. Very disappointing.

      Reviewed January 01, 2020

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      6.8
      Good
      Angeline from United States
      Family with teens
      Deluxe Queen Non-Smoking
      Stayed 2 nights in March 2020

      Our stay hasn't been a 100% bad or great, as we have had to be here while trying obtain other reside”

      Within the last couple of weeks we have had an attack of reaches, and I have mad e it known to the front desk as well as there maintenance and nothing has been done about it.

      Reviewed March 14, 2020

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      5.6
      Stephanie from United States
      Couple
      Deluxe Queen Accessible Non-Smoking
      Stayed 1 night in May 2021

      You get what you pay for I guess”

      There is only one person working at a time. The staff was kind, but our room was dirty. The shower was gross and there was trash under the bed. The first time we kept to ourselves the second time we had to speak up. We had been sent to a room with a broken showerhead and broken refrigerator then sent to another room with an awful smell that was later masked for us upon request. All in all, I guess we only paid $80 a night but I wish I payed more to ensure I would be somewhere clean. I did like the area, it is close to the airport with local options for restaurants. I probably would not come back but I am glad I had somewhere in Phoenix close to the airport for a quick stay! I would like to add that the facility was most definitely understaffed and the staff that was there was very kind and tried to help us as much as they could.

      Reviewed May 11, 2021

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      6.4
      Good
      Garrett from United States
      Solo traveler
      Deluxe Queen Accessible Non-Smoking
      Stayed 2 nights in November 2021

      Alright ”

      Room was nice but the hot tub was broken and service was so so, would expect more for the price!

      Reviewed November 08, 2021

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      5.2
      Angeline from United States
      Family with teens
      Deluxe Queen Non-Smoking
      Stayed 1 night in March 2020

      Roaches ”

      After telling staff more than once of instances in which we've encountered roaches, nothing has been done to rectify the situation! I'm a currently in a situation where I beyond my control we've had to reside here, and for amount of money I've put into this property i should not have this problem! Its a great location and convenient to my job, as well as other things, but this has gotten out of hand! I am fully looking into having them comp the room for a few days; its the least they can do!!

      Reviewed March 22, 2020

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      4.8
      JOHN from United States
      Solo traveler
      Deluxe Queen Non-Smoking
      Stayed 1 night in December 2019

      Front desk hours are not observed”

      Front desk hours: 6am-10:30pm. I arrived shortly after 10pm due to circumstances beyond my control. Front door was locked. Picked up phone to call someone. It rang. Individual picked up, and I told him the situation. Without identifying himself, he said he wasn't the person I should be talking to. Being cold, tired, and irritated, I was a bit angry. I wanted my room right away, as I did not have much time to get ready for a night out. I picked up the phone again, and it rang to a busy signal. 15 minutes passed before the night agent appeared. He seemed confused. His phone rang, but stopped after a minute. He was coming on shift after the previous person left for the night. The phone had apparently connected me to a GUEST at the hotel! This type of gross negligence is inexcusable. Train your staff. Fix your phones. Get your act together. I want my money back.

      Reviewed December 21, 2019

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      5.2
      Naomi from United States
      Solo traveler
      Deluxe Queen Accessible Non-Smoking
      Stayed 1 night in November 2021

      Not great value for money ”

      I was surprised that this place was more expensive than some of the motels that were options. Very very basic, lamps by the bed broken on both sides, okay cleanliness.

      Reviewed December 05, 2021

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      4.8
      Deborah from United States
      Solo traveler
      Deluxe Studio with 1 Queen Bed - Non-Smoking
      Stayed 5 nights in June 2022

      Dirty”

      This hotel is dirty inside and out. Outside there is trash, tons of dog poop outside and the smell of marijuana at 8 AM. The room was dirty, the carpet had a huge stain and the couch had a huge stain. “Breakfast’” is coffee and a granola bar. Generally just gross.

      Reviewed June 30, 2022

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      2.8
      Mark from United States
      Couple
      Deluxe Queen Non-Smoking
      Stayed 1 night in July 2020

      An unmitigated disaster. Stay away. ”

      People urinating in the parking lot. Thick coats of dust on the appliances. Cigarette burns in the bedding. Cigarette smoke in the hallway. Hairs found on bedding and stuck to lamps. Broken lamps. Stains on bedding and carpet. Moved us to a different room only to find much of the same. Did not feel safe. Some very unsavory people coming and going..

      Reviewed July 19, 2020

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      2.4
      Connie from United States
      Couple
      Deluxe Queen Accessible Non-Smoking
      Stayed 1 night in March 2022

      Motel 6 with a bad kitchenete”

      We were very disappointed in our room and the facility. The room was not clean. The bed sunk in the middle. The air conditioner sounded like a jet engine, making it impossible to sleep. The staff was not helpful. The "accessable" room was not very accessible with a full sized tub to try and step into. The breakfast was a joke, granola bars, oatmeal and tea but no hot water for either, coffee was not available. We did not feel safe in the parking lot. As we were leaving at 10am the smell of marijuana in the office was overwhelming. Next time we will stay with Best Western.

      Reviewed March 24, 2022

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      2.8
      Iren from United States
      Family with young children
      Deluxe Queen Accessible Non-Smoking
      Stayed 1 night in April 2022

      Worst experience of my life!!!”

      The staff Loretta the worst and the general manager Vikie Wolfe did nothing to listen to what I had to say.. i would never ever put my children under the stress they put us though ever again!!!....The way they kicked me out was uncalled for .....had been saying with them since 31st of March. The emotional stress they out my family and I through never again!!!

      Reviewed April 15, 2022

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      12
      This is a popular property. Don't miss out!

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