![Swimming pool [outdoor], Extended Stay America Suites - Phoenix - Midtown in Phoenix (AZ)](http://pix10.agoda.net/hotelImages/2453078/0/16a96b7e94d602242e37cfdf61aab230.jpg?ca=0&ce=1&s=1024x768 "Swimming pool [outdoor], Extended Stay America Suites - Phoenix - Midtown in Phoenix (AZ)")
Extended Stay America Suites - Phoenix - Midtown
217 W. Osborn Rd, Downtown Phoenix, Phoenix (AZ), United States, 85013 - See map
In addition to the standard of StayConfident, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Downtown Phoenix part of Phoenix (AZ), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Desert Botanical Garden. Fitness center, indoor pool and spa are among the special facilities that will enhance your stay with on-site convenience.
Highlights
StayConfident
Safe. Healthy. Comfortable. A whole new standard in hotel stays.
Facilities
Pets allowed
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
BBQ facilities
Breakfast [free]
Your dates are popular among travelersUsers are booking a place in Phoenix (AZ) every 1 minutes on Agoda.com
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/2453078/0/16a96b7e94d602242e37cfdf61aab230.jpg?ca=0&ce=1&s=98x98&ar=1x1)
living it up”
awesome staff and great place to spend time with the fammy
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well rested”
great place for a get away
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excellent”
Had some well deserved rest
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well needed break”
nice quite place
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relaxed”
enjoyed the peace and qiute
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always family”
really enjoyed the family
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well rested”
had a blast
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Pretty good!”
So I had to extend my stay in Pheonix for a couple more days for work reasons. I needed something immediately, and for cheap. I found this place, and the reviews were honestly hit or miss. So I took a chance. And do not get me wrong, this place isn't perfect, but for what you pay, this place is dry, quiet, warm, and absolutely satisfactory. I was quite comfortable, and the location is quite nice, as it's far enough away from downtown to be quiet, but close enough for either a very short drive, or a long walk.
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Good for Location”
Just be prepared for people who have been living there but clean and convenient. Breakfast is continental style.
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Stayed here for 10 days 2 years ago”
Location is the key! Safeway supermarket open til midnight (5min walking), Pharmacy open 24 hrs (3min walking), troll station (3min walking), hospital nearby, huge free parking, quiet & homey feeling, well soundproof between other rooms, safe area, good wifi connection, strong shower pressure, decent room for short/long stay.
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Still some issues”
Some things are not worth complaining about, because it's more inconvenient to get them fixed or move to another room than to just deal with them. 1. the tub had no plug 2. the shower curtain was too short - it would not keep the water inside the stall standing normally So I had to stand against the shower wall, so as not to leak water all over the floor. Even still, it did saturate the bath mat. Nothing to get too bothered about, but I would fix it.
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Above average”
I can hear noise from outside esp from upstairs. Not a good place for a real vacation. Breakfast is inly muffins, oats and coffee
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CHEAP-You get what you pay for.”
The hotel is functional and a fair value for the money. They did not provided dishes and cookware (as advertised) until I requested them. The staff awakened me from sleep to request that I leave the hotel even though I had reserved an extra day. The night staff was polite and helpful but the day staff rude and not particularly helpful. When I return to Phoenix I will NOT stay there again!
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Dim front desk agent and german cockroaches in kitchen cabinet”
Arrived at 3pm and the front desk agent was no where to be found. Had to walk around back to find her. She said she didnt hear me come in. Wanted to check in but the housekeeping supervisor said shed need 5 minutes to make sure the room ready. There wasnt a line of people or even a crowd and later they told me they only had three rooms available in total so not sure why the room wasnt ready. I told her i would grab lunch and come back at 4pm to get the room and she took down my number and would give me a call if its ready earlier. We came back at 730 and once again no agent at the desk. Confirmed the room was ready. We ended up parking near the pool gate and tried to access it to get to our room. Had to go back in to the lobby where she was absent yet again and she told us to just reach over. We get to the room and it smelled like a gym locker and was dim and dank like a jail. I opened the kitchen cabinet to put away an item and a german cockroach scurried away under the shelf. I know it was that specific type because i dealt with them years ago. My friend couldnt take it and we went to talk to the same lady who was once again absent and also absent minded. She said she didnt know what to do and she would text her manager. Long story short we ended up getting a refund and booked at the Hilton Garden Inn a block away north which was only $208 for two nights and this place was $198 for two nights.
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Extended stay?”
There is allways something that is missed when you don't book a hotel from them directly, its comes with the name extended stay. Your room is not cleaned only if you stay a week or more and they will charge you if you want it cleaned. We found a roach next to the sink and they didn't have a lot of towels unless you stay longer. Be sure to read the fine print before you book.
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Worst experience I’ve had.”
The first room had roaches, the second room smelled like pee and even though the electricity went out 2 times in the hotel, the “management” was very rude and tried to yell at me for stupid things. How about they fix their hotel before trying To tell me how to live my life.
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What a dump”
This specific location is the chains black eye. It's dirty, nothing works, breakfast is a joke, you can't get towels except between 10and 2. Room smelled like mold. The Staff is so unprofessional with the exception of LISA who really should be the manager imo. She's really so much better than where she is. If ESA doesn't promote her into a better location I hope she goes somewhere more deserving. Check my reviews of other hotels I'm not one to be negative but a nice coat of fire is about the only thing that would do this place some good.
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Worst Experience Ever! BEWARE!! ”
We drove from New Mexico, from Phoenix, and back, to pick up a dear friend of ours to help him move here. Needless to say, my fiance and I were beyond exhausted, as was our companion. & All we wanted was to get to our hotel, and shower & sleep. I booked this online, & at the time of the booking it was 10:30pm. For some reason unbeknownst to me, the reservation was reversed. So when we got there at 12:30am, I had to re-book. Well, because of the time, & lack of care from the receptionist, I had to spend an extra $120 to book because it was now considered an early check-in. Sigh, we were so exhausted, I just paid and we went to our room. 1st off, it was filthy. Thank goodness I had cleaning supplies w me, so I had to spend 2hrs cleaning before we could even unpack. Then the pull out couch was literally smaller than that of a twin bed, & it was paper thin with coils sticking out of it, hardly any stuffing left inside, & had so many questionable stains. It was hideous. When we tried to get him a different bed, the front desk clerk was so incredibly rude. I mean, no joke, I'm not a complainer, & I'm incredibly easy to accommodate. But I was flabbergasted by her behaviour. & Yep, you guessed it, she didn't have a better bed. So my friend had to sleep on the floor, no joke. I wouldn't recommend this place EVEN TO MY WORST ENEMY! I Tried to get in touch with management, I called and got the run around for over a week til I finally just said screw this. And stopped trying. Absolutely unacceptable. 😔
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Worst stay ever - Dirty rooms, people screaming, loud TVs..”
I stayed for a couple of days there. The room wasn’t clean, the bed was dirty, the blankets were like never washed. The bath tube contained hair from previous users. The light cover contained a lot of dead bugs and they never removed them. I didn’t use anything from the small kitchenette because i was able to figure out the cleanliness from my bed and the bathroom. I wasn’t able to sleep before 1:30 am due to others guests loud TVs. You add to them people shouting in their rooms and you will never see the staff telling them to lower their voice. The staff was so mean!! If you arrive to the hotel before the checking in time, they will speak to you in a very mean way!! I still have the pictures of the room, but I don’t know why it’s not possible to post them here!!
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Overbooked Motel ”
Graduation weekend ruined! Hotel overbooked, no call or email. Didn’t bother to help me with finding another one. Very disappointed in the hotel and Agoda. Check what your selling Agoda.
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