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Fairmont Dubai
Fairmont Dubai
a woman laying on a bed in front of a window, Fairmont Dubai in Dubai
a woman standing in front of a large white table, Fairmont Dubai in Dubai
Lobby, Fairmont Dubai in Dubai
Fairmont Dubai
Fairmont Dubai

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8.7

Excellent

1,898 reviews

1,898 reviews

Housekeeping9
Breakfast6
View2
See map
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Dubai Exhibition Centre
330 m
Arabic Language Centre
370 m
Dubai International Convention Center
380 m
World Trade Center Metro Station
170 m
Popular landmarks
The Dubai Mall
3.1 km
Dubai Aquarium & Underwater Zoo
3.3 km
Burj Khalifa
3.4 km
The Dubai Fountain
3.6 km
Dubai Creek
4.5 km
Closest landmarks
API
210 m
Gems of Yoga
310 m
Nassima Tower
370 m
Dubai World Trade Center
420 m
Consulate General of Italy
440 m

Fairmont Dubai

Sheikh Zayed Rd, Sheikh Zayed Road, Dubai, United Arab Emirates, 97555 - See map

In addition to the standard of ALLSAFE, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Sheikh Zayed Road, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

170 meters to public transportation

Check-in [24-hour]

Airport transfer

Inside city center

ALLSAFE

Your Health and Safety are our Absolute Priority

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Hot tub

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Dubai are being booked every minute!
Value for money7.9
Distance to city center5 km
Location rating8.9
Nearest airportDubai International Airport (DXB)
Distance to airport8.7 km

Rooms available at Fairmont Dubai

Excellent
Room comfort & quality

8.5

Staycation offer – Nikki Beach access with 20% F&B and Spa discount
...
  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 288 m²/3100 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Imperial Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 1...
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Dubai Suite, One Bedroom
...
  • Room size: 83 m²/893 ft²
  • Outdoor view
  • 1 king bed
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Fairmont King
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Grosvenor Suite, Two Bedroom
...
  • Room size: 105 m²/1130 ft²
  • Outdoor view
  • 1 queen bed & 1 queen bed o...
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Presidential Suite - Lounge Access
...
  • Room size: 288 m²/3100 ft²
  • Outdoor view
  • 1 queen bed & 1 queen bed
Enter dates to see prices
Fairmont Twin
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 2 single beds or 4 single b...
Enter dates to see prices
Grand Grosvenor Suite, 2 Bedroom
...
  • Room size: 105 m²/1130 ft²
  • Outdoor view
  • 1 king bed or 1 king bed an...
Enter dates to see prices
Royal Suite - Lounge access
...
  • Outdoor view
  • 3 bathrooms
  • 2 single beds & 1 queen bed...
Enter dates to see prices

Frequently asked questions

Does Fairmont Dubai provide shuttle service for getting around?

For your convenience when traveling around the city, Fairmont Dubai provides None right where you need it making it simple for you to get to places smoothly.

Does Fairmont Dubai have a fitness center?

Fairmont Dubai features free 24-hour fitness center that is fittingly located at the tip of your finger, allowing you to get your daily physical exercise in at any time of the day so you can spend your vacation the way you want. For more details, please contact the property for more information.

What are the property's policies for children's bedding at Fairmont Dubai?

Fairmont Dubai's policy relating to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many floors does Fairmont Dubai have?

Fairmont Dubai has a total of 34 floors.

How many rooms does Fairmont Dubai have?

Fairmont Dubai has a total of 394 rooms.

How long do travelers usually stay at Fairmont Dubai?

Verified past guests that have stayed at Fairmont Dubai had an average nightly stay of 3 nights at this property.

What is the verified guest review consensus about Fairmont Dubai's pet services?

100.0% of our verified visitor reviews have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for Fairmont Dubai down in the review section.

What dining places are in close proximty of Fairmont Dubai?

Fairmont Dubai’s local neighborhood is Sheikh Zayed Road which consists of popular restaurants such as Tresind, The Sum Of Us, and Al Safadi Restaurant.

What are popular destinations nearby Fairmont Dubai?

Fairmont Dubai’s location in the Sheikh Zayed Road neighborhood puts it in close vicinity to popular destinations which includes Dubai Frame.

What time is check-in and check-out at Fairmont Dubai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to Fairmont Dubai?

The closest airport to Fairmont Dubai is Fujairah International Airport, 107.0 km away.

See map

Explore the neighborhood

What people love about Fairmont Dubai

  • 10

    Exceptional
    Cleanliness

    "The room was very clean and cozy."

    Soyeon

    |

    February 13, 2023

  • 10

    Exceptional
    Staff 

    "Great hotel, very clean, excellent staff, everything is great"

    Naser

    |

    January 22, 2023

  • 10

    Exceptional
    Location

    "Great hotel with excellent location."

    Ahmed

    |

    December 14, 2022

Overall rating:

8.7

Excellent
1,898 reviews
Cleanliness
8.8
Facilities
8.5
Location
8.9
Read all reviews >
What travelers say they love:
Great staff and great people I love this hotel
Ali from Finland
Business traveler
More about Fairmont Dubai

More about Fairmont Dubai

Fairmont Dubai

See the best of Dubai with a stay at Fairmont Dubai, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations. Looking for lots of choices? Fairmont Dubai spoils you for choices in activities, with its convenient location just 3.3 km from the Burj Khalifa.
The range of services provided by Fairmont Dubai ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Dubai.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Guestrooms at Fairmont Dubai are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Fairmont Dubai include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Fairmont Dubai has a selection of cuisine types including halal options.
Have fun at night with your travel companions right at the hotel's bar and nightclub. Light snacking is available day or night with the hotel's vending machines.
Fairmont Dubai promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some easy fun and maybe meet others while playing recreation activities such as horse riding. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the library and shared lounge and TV area.
Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


Around the property

There are many attractions to discover within close proximity to Fairmont Dubai. Pose in front of The Dubai Fountain located 3.5 km away, and you can always show your friends the time you went to Dubai. Whatever you may be looking to buy on your trip to Dubai, chances are you'll find it at The Dubai Mall located 3.0 km away.

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Amenities and facilities

Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

10 mentions

Food & Dining

8 mentions

Breakfast

8 mentions

Swimming Pool

5 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Nepali
  • Romanian
  • Russian
  • Spanish
  • Turkish
  • Ukrainian
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Hammam
  • Horseback riding
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
Bridges Sports Bar
  • Cuisine: American, International
Cascades
  • Cuisine: International, Middle Eastern
Cin Cin
  • Cuisine: International
Café Sushi
  • Cuisine: Japanese
Dokuz
  • Cuisine: Turkish
Noire, dining in the dark
  • Cuisine: International
Pronto Café
  • Cuisine: International
The Cigar Bar
  • No additional information available
The Exchange Grill
  • Cuisine: Grill/BBQ, Steakhouse
Catch
  • Cuisine: Seafood
Cavalli Club
  • Cuisine: Italian
Cirque Le Soir
  • No additional information available
Bistrot Bagatelle
  • Cuisine: Mediterranean

Location

Sheikh Zayed Rd, Sheikh Zayed Road, Dubai, United Arab Emirates, 97555
Excellent
Location

8.9

Airports
  • Dubai International Airport (DXB)
    8.7 km 28 min drive
  • Sharjah International Airport (SHJ)
    26.0 km 38 min drive
Public transportation
  • World Trade Center Metro Station
    170 m 9 min walk
  • Emirates Towers Metro Station
    1.1 km 8 min drive
Hospital or clinic
  • Allied Medical Center
    810 m
Shopping
  • The Dubai Mall
    3.1 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Dubai Mall
    3.1 km
  • Dubai Aquarium & Underwater Zoo
    3.3 km
  • Burj Khalifa
    3.4 km
  • The Dubai Fountain
    3.6 km
  • Dubai Creek
    4.5 km
  • Wild Wadi Waterpark
    13.7 km
  • Burj Al Arab
    13.8 km
  • Ski Dubai
    14.9 km
  • Dubai Miracle Garden
    18.9 km
  • Atlantis Aquaventure Waterpark
    19.5 km
Nearby landmarks
  • World Trade Center Metro Station
    170 m
  • API
    210 m
  • Gems of Yoga
    310 m
  • Dubai Exhibition Centre
    330 m
  • Arabic Language Centre
    370 m
  • Nassima Tower
    370 m
  • Dubai International Convention Center
    380 m
  • Dubai World Trade Center
    420 m
  • Consulate General of Italy
    440 m
  • Consulate General of Switzerland
    440 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A tourism tax will be charged directly at the property.
  • Visitors policy apply as per the UAE local rules and regulations.
  • Children aged 10 and above are allowed in the Fairmont Gold Lounge during breakfast and afternoon tea. From 6:00 PM onwards, only adults 21 years and above are allowed due to the availability of a distinguished selection of spirits.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee250 AED
  • Distance from city center5 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)120 AED
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors34
  • Number of restaurants8
  • Number of rooms 394
  • Room voltage220
  • Year property opened2001
  • Most recent renovation2009

Reviews of Fairmont Dubai from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.8
Facilities8.5
Location8.9
Room comfort and quality8.5
Service8.5
Value for money7.9
High score for Dubai
Rating
9+ Exceptional (128)
8-9 Excellent (57)
7-8 Very Good (63)
6-7 Good (29)
<6 Below Expectation (33)
Time of the year
Mar - May (64)
Jun - Aug (76)
Sep - Nov (98)
Dec - Feb (72)

Show reviews that mention 

Showing 310 verified guest comments
12345
10.0
Exceptional
Irina from Romania
Couple
Stayed 4 nights in July 2021

100% recommend this hotel!”

We stayed 4 days in July 2021 in this hotel. From the beginning to the end the experience was special. There are many 5 star hotels that have a lot to learn from Fairmont! The service was impeccable every time, one of the best I have ever met (I came from a 5 star resort in the Maldives, and the service was incomparably better here). The hotel is not new, but everything is perfectly functional and very clean, I received free water in the room every day. The staff at the breakfast were very friendly and professional, although they had a lot of work to do to follow Covid's rules, we never waited or were treated superficially. Good job! The food for breakfast is good quality, not extraordinarily varied but very ok. At the reception I met the same solicitude and professionalism. The hotel is perfectly located right at the entrance to the subway (I recommend you make Nol Card Gold - the trip is much more comfortable and not expensive). We will gladly return anytime and recommend this hotel to anyone!

Reviewed August 05, 2021

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Dear Irina, Thank you for sharing your feedback on your recent stay. We are glad to know that you were satisfied with the facilities, the service, and the staff. We strive to make each stay a memorable one. We will share your feedback with the team as this will mean a lot to them. Again, thank you very much and we look forward to welcoming you back soon! Warmest Regards, Fairmont Dubai

Responded September 01, 2021
Fairmont Dubai
10.0
Exceptional
Naser from Turkey
Family with teens
Dubai Suite, One Bedroom
Stayed 4 nights in January 2023

Wonderful”

Great hotel, very clean, excellent staff, everything is great

Reviewed January 23, 2023

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10.0
Exceptional
Ahmed from Saudi Arabia
Family with teens
Grosvenor Suite, Two Bedroom
Stayed 3 nights in November 2022

Old is Gold 👍🏻”

Great hotel with excellent location. Close to metro station and the trade center.

Reviewed December 14, 2022

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10.0
Exceptional
Jean from United States
Family with teens
Grosvenor Suite, Two Bedroom
Stayed 3 nights in August 2021

Exceeded expectations ”

We had a family with 3 teens and our suite was great. No it was better than great it was awesome. Enough room for privacy and space to unwind and yet be together. Steps to the Metro which takes you to Dubai Mail, Burj, and other key attractions. If I get to come back this will be my home away from home

Reviewed August 15, 2021

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Dear Jean, Thank you for sharing your feedback on your recent stay. We are glad to know that you were satisfied with the facilities, the service, and the staff. We strive to make each stay a memorable one. We will share your feedback with the team as this will mean a lot to them. Again, thank you very much and we look forward to welcoming you back soon! Warmest Regards, Fairmont Dubai

Responded September 01, 2021
Fairmont Dubai
10.0
Exceptional
Mishari from Saudi Arabia
Business traveler
Fairmont King
Stayed 5 nights in October 2021

Excellent Choice ”

Excellent hotel, excellent location, excellent staff. Special thanks for Mohanned in reception very professional and friendly

Reviewed October 19, 2021

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9.6
Exceptional
Reza from Sri Lanka
Business traveler
Grosvenor Suite, Two Bedroom
Stayed 3 nights in January 2023

Great location and convenient ”

I was there for a short business trip and the Fairmount was fantastic for that purpose

Reviewed January 31, 2023

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10.0
Exceptional
Aisha from Saudi Arabia
Couple
Fairmont King
Stayed 2 nights in January 2021

Fairmont Duba Sheikh Zayed Road ”

Amazing hotel staff was extremely helpful and friendly especially the day manager Rachelle it. Was only because of welcoming attitude that we extended

Reviewed January 07, 2021

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10.0
Exceptional
Tim from United States
Business traveler
Fairmont King
Stayed 6 nights in October 2021

top-shelf CLASS”

CLEAN, STAFF FRIENDLY, AWESOME PEEPS, GOOD-LOOKING HOTEL IN AND OUT!

Reviewed November 01, 2021

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10.0
Exceptional
ali from Oman
Business traveler
Fairmont Twin
Stayed 2 nights in January 2022

Exceptional”

Stuff is kind

Reviewed March 22, 2022

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8.8
Excellent
ekananta from Indonesia
Family with young children
Fairmont King
Stayed 5 nights in December 2022

Best place to stay”

Really enjoy stay at Fairmont, really near to monorail station and some of sightseeing of dubai.

Reviewed December 17, 2022

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9.6
Exceptional
Ibrahim from United Arab Emirates
Business traveler
Stayed 2 nights in June 2021

Recommend ”

Everything 5 Stars ⭐️

Reviewed June 12, 2021

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8.8
Excellent
Suraim from Bangladesh
Family with young children
Stayed 3 nights in January 2020

Best service really good hotel really clean but one problem they do not have a jet spray ”

They should keep a jet spray in toilet

Reviewed February 04, 2020

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Dear Valued guest, In Fairmont, we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Kind regards, Fairmont Dubai Team

Responded February 07, 2020
Fairmont Dubai
8.4
Excellent
Aditya from India
Couple
Fairmont Twin
Stayed 2 nights in December 2021

Dated.better options available.”

Old building. Only positives were the location and views from room. Rest there are so many options in dubai that would not recommend this at above 200$ a night. This hotel was frequented by prostitutes because of the club which has closed but still i could spot quite a few in the lobby at night so that was a shocker.

Reviewed January 01, 2022

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8.8
Excellent
Lance from South Africa
Family with young children
Stayed 4 nights in January 2020

Excellent”

Great Hotel Great Breakfast

Reviewed January 29, 2020

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Dear Valued Guest, Thank you for taking the time to share your positive feedback with us. We are glad to learn that your overall stay at our hotel was enjoyable and we also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. We look forward to welcoming you back soon for another memorable experience. Kind Regards, Fairmont Dubai Team

Responded February 07, 2020
Fairmont Dubai
8.0
Excellent
Jassim from United Arab Emirates
Couple
Stayed 1 night in December 2019

Very good”

Standard room must be more luxury as I’m booking a room in 5 stars hotel

Reviewed January 04, 2020

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Dear Valued Guest, Thank you for taking the time to share your feedback and concerns with us. We regret to learn that your stay was not up to your expectations and we would sincerely like to apologise for any inconvenience caused. We truly hope to have the chance to welcome you back again in the future, in order to ensure that your expectations will be exceeded. Kind Regards, Fairmont Dubai Team

Responded January 23, 2020
Fairmont Dubai
8.4
Excellent
ASIM from Pakistan
Business traveler
Stayed 3 nights in September 2021

Excellent”

will go again !

Reviewed October 09, 2021

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7.2
Very good
Murad from Jordan
Solo traveler
Stayed 5 nights in August 2021

Not that clean, and not sure why it’s expensive ”

The location is great, and the staff were amazing. But the rooms has a weird smell. I changed my room to another floor and the same smell is there.

Reviewed August 07, 2021

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Dear Murad, Thank you for sharing your feedback with your recent stay. We regret to read about your experience and we apologize for the inconvenience caused. We shared this with the concerned department for review and action. We will highly appreciate if you can share us your detailed experience by email as we highly value your feedback and they will help us to improve our services. Again, thank you for sharing your feedback and we look forward to welcoming you back soon. Warmest Regards, Fairmont Dubai

Responded September 01, 2021
Fairmont Dubai
7.2
Very good
Faris from United Arab Emirates
Solo traveler
Stayed 1 night in July 2021

Bad customer service ”

Some securities are showing attitude to customers Valet parking Are asking me to move from normal RTA parking to let customers pay as vip parking

Reviewed August 04, 2021

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Dear Faris, Thank you for sharing your feedback with your recent stay. We regret to know about your experience with the parking and we apologize for the inconvenience caused. We will share this with the concerned department for their review. We will appreciate if you can share more details via email about your stay as we highly value your feedback and they will help us to serve you better next time. Warmest Regards, Fairmont Dubai

Responded September 01, 2021
Fairmont Dubai
5.2
Hani from Saudi Arabia
Business traveler
Stayed 3 nights in January 2020

The worst experience”

Cleanliness, Room Service, Housekeeping, Quality of food and Welcome from the staff was One of the worst experiences I been in...I really regret choosing this hotel. not recommended at all.

Reviewed January 28, 2020

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Our dear guest, We sincerely appreciate the time you spent to share your comments following your visit to our hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay and for any inconvenience caused. We truly hope to have the chance to welcome you back again in the future, in order to ensure that your expectations will be exceeded. Kind Regards, Fairmont Dubai Team

Responded February 07, 2020
Fairmont Dubai
4.4
Manar from United Arab Emirates
Family with young children
Fairmont King
Stayed 2 nights in October 2021

Not Recommended!”

Not recommended if you have kids..poor facility and even dining options are very limited if you have a kid

Reviewed October 29, 2021

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