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About Fairmont Empress Hotel


Regally situated on the banks of Inner Harbor, this luxurious, Edwardian-styled hotel has 460 rooms and is considered the symbolic centerpiece of Victoria. Fairmont Empress Hotel in Victoria is adjacent to the Royal British Columbia Museum, Convention Center, Parliament Buildings, and the city's finest shops and restaurants. Guests can enjoy their world famous afternoon tea in the legendary dining room. Opened in 1908, and recently restored to its original grandeur, the hotel is considered to be the most photographed attraction on Vancouver Island. It has been host to countless celebrities and is even famous for its delightful ghost hauntings. The 4-star Fairmont Empress Hotel provides guests with the ultimate in luxury.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]

Dining, drinking, and snacking

  • Restaurant(s)

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Swimming pool [kids]


  • Elevator
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • French
  • Japanese
  • Korean
  • Lao
  • Spanish
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-18 year(s) Must use an extra bed
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 4:00 PM
Check-Out Until: 11:00 AM
Number of Rooms : 477
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Verified traveler reviews

Filter by traveler type
Very good

based on 10 reviews
  • Cleanliness 7.6
  • Facilities 4.5
  • Location 9.6
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for money 6.2
  • Food/Dining 7.3
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K-Johnson from Hong Kong
Family with teens
Standard Double Room with Two Double Beds
Stayed 1 night in July 2016
Five star??
No air conditioning, no slippers, no tooth brushes, not even cushions on sofas.... Very disappointing fairmont experience.
Reviewed July 31, 2016

Sharlene from Philippines
Stayed 1 night in April 2016
Great location but dated rooms
The location is great. Hotel is under renovation. Rooms have no AC.
Reviewed April 06, 2016

Joanne from United States
Stayed 2 nights in September 2014
A Lovely Two Night Stay
Location, Staff, Character of Hotel
We enjoyed our stay at the Fairmont Empress Hotel. As this is an older hotel, it met our expectations. We normally stay at much more modern hotels/resorts but heard so much about the Fairmont Empress we had to stay at least once.
Reviewed September 21, 2014

Tsui from Hong Kong
Family with teens
Stayed 2 nights in July 2014
Victoria trip
Location is good, the hotel is very old and out look is elegant
The hotel charge almost everything: parking, bf, even wifi, for the value of the money spent, the service and facility is only worth 3 star motel.
Reviewed August 07, 2014

SAITO from Japan
Solo traveler
Stayed 1 night in October 2011
nice hotel
prestigeous ambience
short stay but cosy and comfotable good distnce between guest and staff
Reviewed November 02, 2011

Brigitta from Germany
Stayed 1 night in February 2014
Historisches Ambiente
Freundliche Mitarbeiter, Flexibilität beim Check in, zentrale Lage
Super! Wir hatten ein Last Minute Special was sich wirklich bezahlt gemacht hat!
Reviewed February 28, 2014

jongkil from South Korea
Standard Double Room with Two Double Beds
Stayed 2 nights in May 2016
좋은위치 그러나 투숙객을 위한 부대시설 없음
다른사랑의 이야기를 듣고 역사와 전통을 자랑하는 대표적인 호텔이라하여 아고다에 예약하고 기대를 가지고 들어갔음 로비직원은 상냥하고 친절하였으나 벨보이는 짐을 들어줄 생각도 안하드라 방에 입실하였으나 전망도 없는 구석진곳에 배정을 하여 아고다에 예약하면 전에도 그랬지만 항상 안좋은 방을 주었음. 이번에도 같음 호텔정책인지 모르나 실내화도 없고 치약 칫솔 빗등도 없음 레스토랑도 없고 아침을 주문하여 방에서 먹는 시스템 옆에있는 에프터눈티가 유명한 엠프레스레스토랑은 호텔에서 나와 옆으로 이동해야하며 너무 유명한 탓인지 몰라도 호텔 투숙객을위한 배려는 전혀 없음 너무 기대를 많이하고 가서 그런가 아니면 내가 동양적 사고로 바라본 것인지 몰라도 실망을 많이함
Reviewed June 01, 2016

MIN from South Korea
Solo traveler
Deluxe Queen Room with Two Queen Beds
Stayed 2 nights in February 2016
역사와 전통이 묻어나는 호텔
빅토리아 중심지에 위치해서 호텔을 찾기가 쉬웠고,도보로 3분거리 이내에 경비행기 타는 곳이 있어서 밴쿠버로 다시 돌아갈 때 편하게 돌아갔습니다. 숙박할 당시에 공사중이었지만 큰 불편함 없이 호텔을 이용하였습니다. 객실내에서 와이파이도 빵빵하게 터져서 아프리카TV 시청하는데도 끊김 없이 볼 수 있어서 좋았습니다. 다음에도 빅토리아를 방문하게 된다면 페어몬트를 이용하고 싶습니다.
Reviewed March 07, 2016

HYEONJEONG from South Korea
Stayed 1 night in March 2014
정말 좋아요!
빅토리아의 랜드마크, 역사와 전통, 고풍스런 인테리어
무척 비쌀거라 생각했는데 생각만큼 숙박비가 비싸지는 않아서, 역사와 전통이 있는 호텔에 한번 묵어보고 싶어 예약했어요. 기대를 많이 하고 갔는데, 역시나 무척 만족스러웠습니다. 직원분들도 무척 친절하시고, 영국풍의 고풍스러운 인테리어, 어메니티, 전망도 무척이나 맘에 들어요. 특히 침대 매트리스가 넘 편안하고 포근해서 기억에 남네요. 다음날 일어나서 시트를 들춰 매트리스 브랜드를 확인할 만큼 인상적이었어요. 방은 좀 좁은 편이고 아무래도 오래 된 호텔이라 그런지 욕조의 물이 시원스럽게 빠지지는 않아서 살짝 불편하기는 하지만, 다른 많은 장점들이 단점을 상쇄하네요. 적극 추천합니다.
Reviewed April 01, 2014

WOOKYUNG from South Korea
Solo traveler
Stayed 1 night in February 2012
빅토리아 최고의 호텔
웅장한 호텔의 전경
빅토리아 관광중 지나면서 항상 사진을 찍는 명소로 유명한 호텔이죠. 조금 오래된 면도 있지만 시설이 노후한 편은 아님. 명소호텔의 웅장함을 느낄수 있어서 좋았음.
Reviewed March 02, 2012


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