Turning moments into memories”

I have stayed in all 5-star hotels in Jakarta. I have to say that Fairmont Jakarta turned out to be the best among other 5-star hotels in town! Really love the spacious room, friendly and helpful staffs, nice food, best location and the tunnel connecting the hotel to Plaza Senayan is very convenient and superb! Will definitely become a repeater guest!

Moderately satisfied”

When we check in, the beddings had an old stench to it and the slippers were damped. We contact the housekeeping and asked them to replace all the beddings and the sleepers. When we get back at night, everything was change and it was perfect. We brought some friends to check out the k22 bar. The drinks were way over price and there wasn't a good selection of appetizer, it was quite disappointing. When we wanted to check out, it took 45 minutes and 2 pjone calls for the bell boy to come up and assists us with our bags. Breakfast option could definitely be better, we were expecting a lot more variety since they held it at the ball room. Some food stall doesnt even have anyone manning it and so we were told to go to the one on the other side. Other than what I've said up there, everything else was great! Checking in and out was quick. The hotel was overall clean. The spa was great. The in-dining meals were delicious! (We ordered a lot of room service and tried different items each time). Love the tunnel that connects the hotel to the Plaza Senayan, because we didnt have to walk outside in the rain/heat. Thank you Fairmont for being our home-away-from-home during the New Year holiday!

A high class (and very expensive) hotel but worth every penny ”

I had a chance to stay at Fairmont Jakarta for 3 nights. Located at the heart of Jakarta, this high class hotel doesn't disappoint me at all. It was a very expensive stay but worth every penny paid. I even booked my airport-hotel transfer with them and I was very well taken care of from the moment I got off my plane. Great location, awesome service, delicious breakfast, friendly and help staffs, clean room and everything else is just beyond my expectation. For the amount paid, this is definitely worth it. You get exactly what you pay for!

Excellent, cozy and full of surprises ”

This is the first time I visited fairmont jakarta hotel. We celebrated my husband's birthday and Christmas holiday. Everything here was perfect. The fairmont gold team and hotel team were nicely provided their blessings to us. We really enjoyed our staying. Strongly recommended this hotel.

Awesome place, so-so brakfast.”

We love our stay in Fairmont Jakarta, the room is cozy and clean, view is fantastic, no noise even though the hotel is located in one of the busiest shopping street. We love the nice bathroom. The only flaw was the breakfast. It wasn't that delicious, just so-so. Next time we book for fairmont, we will skip the breakfast option and might book for a room w/o breakfast.

Great hotel”

Really good experience staying at the Fairmont Jakarta. The staff are super polite and professional. The rooms are nice and new. They have a nice gym and pool although I must admit the route to the pool was rather odd. The hotel is connected to Plaza Seneyan which has a shopping mall and nice eateries. Would definitely stay there again!

First Class Hotel in Jakarta”

As this hotel is located in heart of Jakarta (next to big shopping mall, Plaza Senayan) , very convenient to anywhere. Facilities are advanced, sophisticated, and well maintained. (Toilet is equipped with washlet) Staff is very friendly and well trained. Overall, I recommend this hotel if you look for first class hotel in Jakarta.

Awesome”

I like to stay Fairmont jakarta hotel so silence and perfect location close to senayan city and plaza senayan.I love this Hotel

Friendly with Excellent Location!”

Excellent. Can't complain. Newly opened hotel with new fleet of staff some would require abit more effort to bring the true value of the hotel. Location was perfect and getting to the mall is hassle free especially with Jakarta traffic, the tunnel linking to Senayan Plaza is a welcom. Should have a tunnel too linking to Senayan City! That would really helps!

Very Comfortable and Full Service”

The Hotel very confortable and Clean Hotel. Breakfast with a good restaurant and they service i say Full Service and the taste and feats are really appropriate, for quality food and taste above Five Star Hotel in general. This hotel in perfect for family time and location is very Strategic. Thx Fairmont and Agoda Review is very helpful to the traveler.

New Hotel, Modern Rooms, Superb Staff & Service!”

New hotel and want to impress the guests a lot. No complaints except that smoking is prohibited outside at the lobby entrance. You have to walk a distance to the smoking area. There is an underground tunnel that links the hotel to the adjacent Plaza Senayan. Very safe with security guards stationed along the way. Heard from the staff that More restaurants and a great Bar is coming soon. Location is in Senayan along Jln Asia Afrika, the part that is not as much traffic as Jln Jend Sudirman. Hotel Mulia is walking distance. Worth the stay.

Great Stay and Excellent Service ”

What I like about this hotel, room is clean, spacious with pleasant view facing golf course. Bed is super comfy and they provide quality amenities like LE LABO Shower gel, shampoo etc. . Hotel is located conveniently besides Plaza Senayan and can be accessed via an undergound passage. Gym is a must go, it is relaxing to exercise with greenery view around you. Last but not least, most importantly, staff are polite and professional. I had problem with local SIM card on day of arrival and could not connect to data network. A helpful lady staff at reception helped me with the card registration and solved my issue. I will definitely choose this hotel in my next visit.

Reliably brilliant stays throughout southeast Asia”

I will be using Fairmont as a first choice whenever travelling on business moving froward. The rooms are exquisite in every city I've stayed, the staff always go above and beyond to make the stay as stress free as possible. The breakfasts are fantastic in terms of variety and quality with a myriad of international and healthy options. The gym is great for casual and serious gym-goers with pull up bar and selection of free weights and cardio machines. Fairmont is an absolute sanctuary after a long day in traffic and business meetings.

Great hotel and connected to a big mall. Awesome !!”

Very nice hotel, got a golf course view which was located across the hotel. The hotel was also connected to Plaza Senayan, which is one of well known mall in Jakarta. Cannot complain, will stay there again.

A new luxury hotel in Jakarta”

(+) We r enjoying our stay. Very satisfied with hotel room size including their bed size, bathroom n wifi. Breakfast buffet offer many options, traditional indonesia food n int'l foods, the staff service is excellent And the tunnel to Plaza Senayan ( shopping mall ) is really a good facilities, as you know, in Jakarta facilities like that is still rare. (-) My first impression about their lobby is feel 'cold' and look like office building's lobby. .hehes, but isn't a big deal.

Top choice for me in Jakarta”

Fairmont offers a level of service that can be expected no matter where you are in the world. The Jakarta location is no different, great experience, large room, central access to everything. Many great restaurants

A Big hotel”

enjoy our stay , the most interesting part is there's a tunnel from fairmont straight to Plaza Senayan .. my kid love it. The hotel is spacious

Service excellent”

Good facilities and direct acces to mall. And of course great services from all the staff, especially Mrs. Indah from Lobby Team, she's very helpful. Thanks Fairmont Jakarta!

Exceptional”

Everything was excellent with little improvement required that is children playground to be created by Fairmont Hotel Senayan.

Quick stay, will be back”

Fairmont offers a level of service that can be expected no matter where you are in the world. The Jakarta location is no different, great experience, large room, central access to everything