9.1
Exceptional
/10
(1,203 reviews)See what guests said
Housekeeping34
View17
Breakfast16
See map
9.4
Exceptional
Location rating score
Exceptional location
Parking
FREE
Popular landmarks
Plaza Indonesia 4.24 km
National Museum 5.85 km
National Monument 6.24 km
Istiqlal Mosque 6.96 km
Jakarta History Museum 9.96 km
Dunia Fantasi Theme Park (Ancol) 11.67 km
Baywalk Pluit Mall 12.74 km
Waterbom Jakarta 13.4 km
Taman Mini Indonesia Indah 13.83 km
Sirkus Waterplay 19.64 km
Nearby landmarks
Embassy of New Zealand 30 m
QB World Books 170 m
Red Square Bar 170 m
Senayan Golf Course 290 m
ABC Cooking Studio 410 m
Plaza Senayan 430 m
Ratu Plaza 460 m
Mall Senayan City 480 m
Senayan Trade Center - STC 490 m
FX Sudirman Shopping Center 570 m
Fairmont Jakarta Hotel

"Best hotel to stay in Jakarta, esp for location & facilities."

Abel M. - July 7, 2017

fairmont Fairmont Jakarta Hotel
Lobby Fairmont Jakarta Hotel
Interior view Fairmont Jakarta Hotel
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5-star Hotel
Free Wi-Fi

Fairmont Jakarta Hotel

Jalan Asia Afrika No. 8, Gelora Bung Karno Jakarta Pusat, Senayan, Jakarta, Indonesia, 10270 - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Hygiene Plus

This property has self-selected and self-certified the following hygiene measures. Learn more

Safety Features
Body thermometer
Daily disinfection in common areas
Staff trained in safety protocol
Temperature check for guests and staff
Preventative Equipment
Free face masks
Hand sanitizer
Sterilizing equipment
Health and Medical
Doctor/nurse on call
First aid kit
Property highlightsRead all 1,203 reviews
Fantastic breakfast
98% positive mentions
Exceptional cleanliness
9.5 rating for cleanliness
Exceptional reputation
Recommended by 95% of guests
Exceptional comfort
9.4 room quality and comfort

Check in take long time due room not ready Ms Oliva in loung desk very excellent and I do recommend her much due to good coordination and excellent ho...

Ragheeb | October 22, 2019

Room is superb location is good connected to the mall and easy to look for halal food overall excellent

hamisah | August 9, 2019

The room is spacious, the bathtub is spacious, and really grateful for the heated toilet seat.

Zefanya | March 19, 2020

I have a really good time staying here, the place is good, and wonderfull hotel staffs.

Nani | July 2, 2017

There are so many 5 stars hotel out there much better than fairmont hotel.

Ria | January 2, 2020

My second time staying there, my weekend well spent with my children.

Maria V. | April 14, 2017

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.5
Distance to city center0 KM
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Rooms available at Fairmont Jakarta Hotel

9.4
Exceptional
Room comfort & quality
Gold Suite
Gold Suite
...
  • Room size: 113 m²/1216 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
One Bedroom Sky Suite
One Bedroom Sky Suite
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 queen bed
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Presidential Suite
Presidential Suite
...
  • City view
  • Balcony/terrace
  • 1 queen bed
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fairmont
fairmont
...
  • Room size: 49 m²/527 ft²
  • Non-smoking
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 69 m²/743 ft²
  • Non-smoking
  • 1 king bed
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Two-Bedroom Sky Suite
Two-Bedroom Sky Suite
...
  • Room size: 128 m²/1378 ft²
  • Shower and bathtub
  • 1 queen bed & 1 queen bed
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Fairmont Gold Two-Bedroom Signature Suite
Fairmont Gold Two-Bedroom Signature Suite
...
  • Room size: 172 m²/1851 ft²
  • 3 bathrooms
  • 1 king bed & 1 queen bed
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Fairmont Gold Deluxe Double Room
Fairmont Gold Deluxe Double Room
...
  • Room size: 65 m²/700 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Fairmont Gold Double or Twin Room
Fairmont Gold Double or Twin Room
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices
Fairmont Double or Twin Room
Fairmont Double or Twin Room
...
  • Room size: 49 m²/527 ft²
  • Shower and bathtub
  • 1 queen bed or 2 single bed...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fairmont Jakarta Hotel?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fairmont Jakarta Hotel?

Fairmont Jakarta Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 400000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fairmont Jakarta Hotel has a car park right on site for maximum convenience. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Fairmont Jakarta Hotel?

Fairmont Jakarta Hotel does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Fairmont Jakarta Hotel

  • 8.8
    Excellent
    Location

    "Conveniently located near food and shopping amenities"

    Iekhsan

    |

    September 10, 2019

  • 10.0
    Exceptional
    Staff 

    "The service from the staff is always great."

    Emmaleen

    |

    September 16, 2019

  • 8.0
    Very good
    Staff 

    "The in room dining staff also were super."

    Abdulla

    |

    January 12, 2020

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Location score
9.4/10
Cleanliness score
9.5/10
Room comfort score
9.4/10
Couples review score
9.2/10
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
9.1
Exceptional
1,203 reviews
Cleanliness
9.5
Facilities
9.2
Location
9.4
Read all reviews >
What travelers say they love:
The housekeeping staff were amazing, special thanks to Ms.
Abdulla from Qatar
Solo traveler
More about Fairmont Jakarta Hotel

More about Fairmont Jakarta Hotel

Nestled in the heart of Senayan, Fairmont Jakarta Hotel is an ideal spot from which to discover Jakarta. The excitement of the city center is only 0 KM away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Fairmont Jakarta Hotel offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour room service, 24-hour front desk, express check-in/check-out, valet parking, car park to ensure our guests the greatest comfort.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, dressing room, provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, spa, massage. Fairmont Jakarta Hotel is your one-stop destination for quality hotel accommodations in Jakarta.

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Most talked about facilities

Housekeeping
29 mentions
Breakfast
25 mentions
Food & Dining
20 mentions
Swimming Pool
12 mentions

What they offer

9.6
Exceptional

"My family enjoyed the holidays we spent at the hotel."

Dipnala

|

January 4, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Halal
Vegetarian
Full English/Irish

Restaurants on site

Spectrum
Menu:A-la-carte
Sapori
Menu:Buffet
Peacock
Menu:Buffet
View
Menu:Buffet
Senshu
Menu:Buffet
House of Yuen
Menu:Buffet
1945
Menu:Buffet
Show more

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Bengawan
4.4 km Indonesian, International, Mexican
Huize Trivelli
5.0 km Indonesian, International
Hermitage Lounge
5.1 km Indonesian
American cuisine
American cuisine
Union Plaza Senayan
40 m American, Asian, Italian
Lapo Ni Tondongta Pusat
1.4 km American, Asian, Indonesian
J Co Donuts & Coffee
1.8 km American, Cafe
Asian cuisine
Asian cuisine
Remboelan Plaza Senayan
210 m Asian, Halal, Indonesian
Rumah Makan Sindoro
230 m Asian, Indonesian
Bangi Kopitam
230 m Asian, Greek, Indonesian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Fairmont Jakarta Hotel from real guests

Overall rating
9.1
Exceptional
From 1203 reviews
Provided by verified guests of
Agoda Reviews (928)Booking.com Reviews (275)
Rating via Agoda9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.2
Location9.4
Room comfort and quality9.4
Service9.1
Value for money8.5
High score for Jakarta
Rating
9+ Exceptional (275)
8-9 Excellent (70)
7-8 Very Good (62)
6-7 Good (13)
<6 Below Expectation (11)
Time of the year
Mar - May (95)
Jun - Aug (127)
Sep - Nov (114)
Dec - Feb (95)
Don't miss out!Popular destination! Properties in Jakarta are being booked every minute!
All guests (928)
All room types
All languages

Show reviews that mention 

Showing 431 verified guest comments
12345
10.0
Exceptional
Margie from Indonesia
Business traveler
Deluxe
Stayed 1 night in February 2015

Turning moments into memories”

Room, service, location

I have stayed in all 5-star hotels in Jakarta. I have to say that Fairmont Jakarta turned out to be the best among other 5-star hotels in town! Really love the spacious room, friendly and helpful staffs, nice food, best location and the tunnel connecting the hotel to Plaza Senayan is very convenient and superb! Will definitely become a repeater guest!

Reviewed February 15, 2015
9.3
Exceptional
Syah from Indonesia
Couple
One Bedroom Sky Suite
Stayed 2 nights in December 2015

Moderately satisfied”

Room service, location and spa

When we check in, the beddings had an old stench to it and the slippers were damped. We contact the housekeeping and asked them to replace all the beddings and the sleepers. When we get back at night, everything was change and it was perfect. We brought some friends to check out the k22 bar. The drinks were way over price and there wasn't a good selection of appetizer, it was quite disappointing. When we wanted to check out, it took 45 minutes and 2 pjone calls for the bell boy to come up and assists us with our bags. Breakfast option could definitely be better, we were expecting a lot more variety since they held it at the ball room. Some food stall doesnt even have anyone manning it and so we were told to go to the one on the other side. Other than what I've said up there, everything else was great! Checking in and out was quick. The hotel was overall clean. The spa was great. The in-dining meals were delicious! (We ordered a lot of room service and tried different items each time). Love the tunnel that connects the hotel to the Plaza Senayan, because we didnt have to walk outside in the rain/heat. Thank you Fairmont for being our home-away-from-home during the New Year holiday!

Reviewed January 06, 2016
10.0
Exceptional
Nguyen from Vietnam
Business traveler
fairmont
Stayed 3 nights in October 2017

A high class (and very expensive) hotel but worth every penny ”

I had a chance to stay at Fairmont Jakarta for 3 nights. Located at the heart of Jakarta, this high class hotel doesn't disappoint me at all. It was a very expensive stay but worth every penny paid. I even booked my airport-hotel transfer with them and I was very well taken care of from the moment I got off my plane. Great location, awesome service, delicious breakfast, friendly and help staffs, clean room and everything else is just beyond my expectation. For the amount paid, this is definitely worth it. You get exactly what you pay for!

Reviewed October 22, 2017
10.0
Exceptional
yiching from Taiwan
Family with young children
fairmont
Stayed 1 night in December 2016

Excellent, cozy and full of surprises ”

This is the first time I visited fairmont jakarta hotel. We celebrated my husband's birthday and Christmas holiday. Everything here was perfect. The fairmont gold team and hotel team were nicely provided their blessings to us. We really enjoyed our staying. Strongly recommended this hotel.

Reviewed December 25, 2016
9.2
Exceptional
Steffy from Indonesia
Family with young children
fairmont
Stayed 1 night in July 2016

Awesome place, so-so brakfast.”

We love our stay in Fairmont Jakarta, the room is cozy and clean, view is fantastic, no noise even though the hotel is located in one of the busiest shopping street. We love the nice bathroom. The only flaw was the breakfast. It wasn't that delicious, just so-so. Next time we book for fairmont, we will skip the breakfast option and might book for a room w/o breakfast.

Reviewed July 10, 2016
10.0
Exceptional
Tze from Singapore
Business traveler
fairmont
Stayed 1 night in April 2017

Great hotel”

Really good experience staying at the Fairmont Jakarta. The staff are super polite and professional. The rooms are nice and new. They have a nice gym and pool although I must admit the route to the pool was rather odd. The hotel is connected to Plaza Seneyan which has a shopping mall and nice eateries. Would definitely stay there again!

Reviewed May 28, 2017
9.6
Exceptional
Takeyoshi from Indonesia
Solo traveler
Fairmont Double or Twin Room
Stayed 1 night in June 2018

First Class Hotel in Jakarta”

As this hotel is located in heart of Jakarta (next to big shopping mall, Plaza Senayan) , very convenient to anywhere. Facilities are advanced, sophisticated, and well maintained. (Toilet is equipped with washlet) Staff is very friendly and well trained. Overall, I recommend this hotel if you look for first class hotel in Jakarta.

Reviewed June 26, 2018
8.7
Excellent
Omer from Turkey
Business traveler
fairmont
Stayed 1 night in July 2015

Awesome”

Food,Room and Royal Service

I like to stay Fairmont jakarta hotel so silence and perfect location close to senayan city and plaza senayan.I love this Hotel

Reviewed July 08, 2015
8.7
Excellent
NOOR from Singapore
Business traveler
Deluxe
Stayed 4 nights in February 2015

Friendly with Excellent Location!”

The staff, the room and the location

Excellent. Can't complain. Newly opened hotel with new fleet of staff some would require abit more effort to bring the true value of the hotel. Location was perfect and getting to the mall is hassle free especially with Jakarta traffic, the tunnel linking to Senayan Plaza is a welcom. Should have a tunnel too linking to Senayan City! That would really helps!

Reviewed February 16, 2015
9.6
Exceptional
Ronald from Indonesia
Family with young children
fairmont
Stayed 1 night in October 2017

Very Comfortable and Full Service”

The Hotel very confortable and Clean Hotel. Breakfast with a good restaurant and they service i say Full Service and the taste and feats are really appropriate, for quality food and taste above Five Star Hotel in general. This hotel in perfect for family time and location is very Strategic. Thx Fairmont and Agoda Review is very helpful to the traveler.

Reviewed October 23, 2017
9.7
Exceptional
Nurin from Brunei Darussalam
Business traveler
fairmont
Stayed 2 nights in May 2015

New Hotel, Modern Rooms, Superb Staff & Service!”

The staff and service were just superb! Location is next to Plaza Senayan Mall with a underground tunnel connecting. Rooms are modern and spacious. Taxi is easy to get. Cheaper than other 5star hotels

New hotel and want to impress the guests a lot. No complaints except that smoking is prohibited outside at the lobby entrance. You have to walk a distance to the smoking area. There is an underground tunnel that links the hotel to the adjacent Plaza Senayan. Very safe with security guards stationed along the way. Heard from the staff that More restaurants and a great Bar is coming soon. Location is in Senayan along Jln Asia Afrika, the part that is not as much traffic as Jln Jend Sudirman. Hotel Mulia is walking distance. Worth the stay.

Reviewed May 23, 2015
9.7
Exceptional
Danielle from United States
Business traveler
Deluxe
Stayed 1 night in June 2015

Reliably brilliant stays throughout southeast Asia”

Comfort, standard & staff

I will be using Fairmont as a first choice whenever travelling on business moving froward. The rooms are exquisite in every city I've stayed, the staff always go above and beyond to make the stay as stress free as possible. The breakfasts are fantastic in terms of variety and quality with a myriad of international and healthy options. The gym is great for casual and serious gym-goers with pull up bar and selection of free weights and cardio machines. Fairmont is an absolute sanctuary after a long day in traffic and business meetings.

Reviewed June 25, 2015
9.6
Exceptional
Keong from Singapore
Solo traveler
fairmont
Stayed 3 nights in December 2018

Great Stay and Excellent Service ”

What I like about this hotel, room is clean, spacious with pleasant view facing golf course. Bed is super comfy and they provide quality amenities like LE LABO Shower gel, shampoo etc. . Hotel is located conveniently besides Plaza Senayan and can be accessed via an undergound passage. Gym is a must go, it is relaxing to exercise with greenery view around you. Last but not least, most importantly, staff are polite and professional. I had problem with local SIM card on day of arrival and could not connect to data network. A helpful lady staff at reception helped me with the card registration and solved my issue. I will definitely choose this hotel in my next visit.

Reviewed December 20, 2018
10.0
Exceptional
sastrawan from Indonesia
Business traveler
Deluxe
Stayed 1 night in December 2016

Top choice for me in Jakarta”

Fairmont offers a level of service that can be expected no matter where you are in the world. The Jakarta location is no different, great experience, large room, central access to everything. Many great restaurants

Reviewed December 11, 2016
9.6
Exceptional
Ian from Indonesia
Couple
fairmont
Stayed 1 night in February 2017

Great hotel and connected to a big mall. Awesome !!”

Very nice hotel, got a golf course view which was located across the hotel. The hotel was also connected to Plaza Senayan, which is one of well known mall in Jakarta. Cannot complain, will stay there again.

Reviewed February 14, 2017
10.0
Exceptional
Fenti from Indonesia
Family with young children
fairmont
Stayed 1 night in October 2017

Service excellent”

Good facilities and direct acces to mall. And of course great services from all the staff, especially Mrs. Indah from Lobby Team, she's very helpful. Thanks Fairmont Jakarta!

Reviewed October 23, 2017
9.6
Exceptional
Poppy from Indonesia
Family with teens
fairmont
Stayed 1 night in September 2016

A Big hotel”

enjoy our stay , the most interesting part is there's a tunnel from fairmont straight to Plaza Senayan .. my kid love it. The hotel is spacious

Reviewed October 07, 2016
8.0
Excellent
Ni from Indonesia
Couple
fairmont
Stayed 1 night in June 2015

A new luxury hotel in Jakarta”

Room is very comfort, hotel cleanness and location is great!

(+) We r enjoying our stay. Very satisfied with hotel room size including their bed size, bathroom n wifi. Breakfast buffet offer many options, traditional indonesia food n int'l foods, the staff service is excellent And the tunnel to Plaza Senayan ( shopping mall ) is really a good facilities, as you know, in Jakarta facilities like that is still rare. (-) My first impression about their lobby is feel 'cold' and look like office building's lobby. .hehes, but isn't a big deal.

Reviewed June 03, 2015
9.6
Exceptional
Indriyany from Indonesia
Family with young children
fairmont
Stayed 1 night in May 2019

Exceptional”

Everything was excellent with little improvement required that is children playground to be created by Fairmont Hotel Senayan.

Reviewed May 05, 2019

Dear Indriyany We would like to thank you for taking your time to write the marvelous review. In regards of the Children Playground or Kids Activity, we often held it on Sunday which you can check the schedule upon check in. Nevertheless, we believe that your stay with us was an enjoyable one. See you again at Fairmont Jakarta! Kind Regards, Dinda F. Dinanty Guest Experience

Responded May 06, 2019
Fairmont Jakarta Hotel
9.6
Exceptional
Ian from United States
Business traveler
fairmont
Stayed 2 nights in May 2016

Quick stay, will be back”

Fairmont offers a level of service that can be expected no matter where you are in the world. The Jakarta location is no different, great experience, large room, central access to everything

Reviewed November 30, 2016
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  • Exceptional location
  • Plaza Indonesia
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