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6 travelers have booked today.
6 travelers have booked today.
Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||0 KM|
|Nearest airport||Halim Perdanakusuma International Airport (HLP)|
|Distance to airport||10.7 km|
Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Fairmont Jakarta Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 400000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fairmont Jakarta Hotel has a car park right on site for maximum convenience. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.
Fairmont Jakarta Hotel does permit smoking in some areas and is not 100% smoke-free.
"Indonesian's finest in hospitality, in my humble opinion."
December 30, 2018
"My family enjoyed the holidays we spent at the hotel."
January 4, 2019
"Facilities and rooms are brilliant and top class too."
December 30, 2018
"Best hotel to stay in Jakarta, esp for location & facilities..."
July 7, 2017
Nestled in the heart of Senayan, Fairmont Jakarta Hotel is an ideal spot from which to discover Jakarta. The excitement of the city center is only 0 KM away. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Fairmont Jakarta Hotel offers impeccable service and all the essential amenities to invigorate travelers. The hotel provides 24-hour room service, 24-hour front desk, express check-in/check-out, valet parking, car park to ensure our guests the greatest comfort.
Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, dressing room, provided to help guests recharge after a long day. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, golf course (within 3 km), outdoor pool, spa, massage. Fairmont Jakarta Hotel is your one-stop destination for quality hotel accommodations in Jakarta.
"Such a pity, I love the room, the view and the whole place."
January 1, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Fairmont Jakarta Hotel
Show reviews that mention
We asked for a birthday cake via email and the staff (Octavia Threscylia) really made the effort to provide beautiful complimentary cake. All other staff are really excellent service too. The buffet breakfast has many variety and the waitress are so attentive to us. Excellent service but maybe not so great facilities like swimming pool and gymn.
Dear Ms. Grace, We truly appreciate your kind rating towards Fairmont Jakarta. Delighted to know that you had a great time on your special occasion and that you were happy with the surprise Threcylia has specially prepared. Thank you for sharing your review. and we are looking forward on welcoming you back again soon. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta
Great service for Fairmont Gold”
The Fairmont Gold service truly delivers. They pamper you starting from a quick and hassle free check-in at the gold lounge, to the all inclusive afternoon tea and coctail hour dinner. Superb and friendly service from all the staffs. Will definitely recommend to anyone
Dear Mr. Anton, We truly appreciate your splendid rating towards Fairmont Jakarta. Glad to know that you had a remarkable experience at our Fairmont Gold. Thank you for your recommendation, and we are looking forward on welcoming you back again soon. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta
Great surprise ”
Booked for High School Graduation Prom. We asked for little gift congrats card and possibly a small cake or chocolate. They gave us as compliment even though it came when guests were already in the room. But went well even with the wrong ‘name’ and we thank you for that
Dear Ms. Tinneke, Thank you for sharing your review in regards of your last stay at Fairmont Jakarta. Happy Graduation once again, we hope you enjoy your next chapter in your life! Hopefully your next stay will be as pleasant as your previous one. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta
Language Proficiency needs to be improved/ Flexibiity to be improved too.”
I have made a transportation arrangement and when the driver arrived, the staff who assisted the driver conveyed the message that I do not need the vehicle, when that was not my intention! End up, I have to make alternate arrangement and wasted my time for my next engagement. I am not sure if I will incur penalty for the cancellation.
Dear Mr. Toh, Thank you for taking the time to tell us about your recent experience at Fairmont Jakarta. Whilst I do appreciate that you had an enjoyable stay, I regret that there were some aspects that did not meet your expectation and would like to apologize again. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and there was no penalty for the cancellation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta
Allways the best for service
Dear Mr. Limin, Thank you for sharing your splendid feedback in regards of your last stay at Fairmont Jakarta. We are glad to know that you had a wonderful experience during your stay with us. See you again soon! Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta
A Very Nice Hotel”
My family enjoyed the holidays we spent at the hotel. The comfortable and well equipped rooms, the excellent standard of the food served in Room Service or at the various restaurants in the hotel and the friendliness of the hotel staff was well appreciated by my family. However I did not like the layout of my Deluxe Room where a massive AC unit is placed at the level of the bed causing us to feel very cold and uncomfortable when sitting or laying down on the bed as the orientation of the cold air could not be controlled by us. The 2 Standard Rooms where my children stayed did not have this problem.
Best hotel in Jakarta”
Best hotel I hve ever stayed in, in Jakarta. The crews are top notch professional who are as friendly as they get. Indonesian's finest in hospitality, in my humble opinion. Facilities and rooms are brilliant and top class too. Really treated like a king. Love every moment.
Great Stay and Excellent Service ”
What I like about this hotel, room is clean, spacious with pleasant view facing golf course. Bed is super comfy and they provide quality amenities like LE LABO Shower gel, shampoo etc. . Hotel is located conveniently besides Plaza Senayan and can be accessed via an undergound passage. Gym is a must go, it is relaxing to exercise with greenery view around you. Last but not least, most importantly, staff are polite and professional. I had problem with local SIM card on day of arrival and could not connect to data network. A helpful lady staff at reception helped me with the card registration and solved my issue. I will definitely choose this hotel in my next visit.
This was my first stay in the hotel and I was impressed with it. The food was great, the service was friendly and the bed was very comfortable. The only thing that needs improvement is the plug bar by the desk. It was obviously conceived for normal plugs but not for the MacBook plug, which is large. Hence, I was not able to plug my MacBook into the plug bar by the desk, which makes it inconvenient for working. So my suggestion is to ask for an extension cord.
Nice and beautiful hotel. accessible to the shopping mall and customer service is good. However, upon check out the bill turned out to be much higher due to double billing of the breakfast. Thus better check through the bill before paying.
Location and food!
Dear Ms. Dharmayanti Thank you for taking the time to share the splendid review in regards of your recent stay at Fairmont Jakarta. We are glad to know that your experience was a satisfying one and you particularly enjoyed both our food and strategic location. Hope your next stay with us is just around the corner, we are eagerly waiting to your returns! Sincerely, Dinda F. Dinanty
Everything was excellent with little improvement required that is children playground to be created by Fairmont Hotel Senayan.
Dear Indriyany We would like to thank you for taking your time to write the marvelous review. In regards of the Children Playground or Kids Activity, we often held it on Sunday which you can check the schedule upon check in. Nevertheless, we believe that your stay with us was an enjoyable one. See you again at Fairmont Jakarta! Kind Regards, Dinda F. Dinanty Guest Experience
Overall is awesome hotel
Dear Rinto, Appreciate the time you took into writing the kind review. Trust that you had an amazing stay at Fairmont Jakarta. Looking forward on your next returns. Kind Regards, Dinda F. Dinanty Guest Experience
Overall This perfect Hotel
Appreciate to get great ratings from you, Rinto. Looking forward on your next returns to Fairmont Jakarta!
First Class Hotel in Jakarta”
As this hotel is located in heart of Jakarta (next to big shopping mall, Plaza Senayan) , very convenient to anywhere. Facilities are advanced, sophisticated, and well maintained. (Toilet is equipped with washlet) Staff is very friendly and well trained. Overall, I recommend this hotel if you look for first class hotel in Jakarta.
Was there for an event we held at the Peacock Lounge and I have to say the service staff were amazing, from the receptionist to the F&B staff, all were so helpful and agile! From the moment I checked into the hotel to check-out, the experience was great. Breakfast was awesome too!
My wife and I stayed for 5 nights at the hotel and had an enjoyable stay. Our compliments have to be given to all the staff at Spectrum coffee house during breakfast. They tried their best to entertain to special requests of which we really appreciate. Breakfast selections was good. We love the Omega 3 Menu. The staff at the reception are friendly and we have no complaints. The only thing this hotel needs improvement is on the housekeeping. There was 1 night that tea bags and coffee bullets were not replenished and there was once shampoo and shower gel were not replenished. However, they were quick to let us have the items once we called the housekeeping to replenish those items. Overall, we have no regret in booking this hotel and will not hesitate to stay there again.
Great hotel with glitches”
Big rooms and comfortable beds. Classic 5 star hotel trappings, look and feel. But some little things were annoying. There was a light in the room. Above the mini-bar that could not be turned off. I arrived late to the hotel room - but had to wait 30 minutes while the maintenance staff came to the room with a ladder and screw driver to remove the light bulb so room could be in darkness. Very strange that a hotel room would have lights that could not be turned off.
everything was great except the breakfast and Kids activities”
Restaurant was full when we arrived. The host told us to go down to the ballroom as they also serve breakfast there. Turned out that the ballroom is also full, it is disappointing since they dont communicate well. what is the point of sending us to the ballroom when it is also full. We went back to the restaurant and they immediately provide us a table after I expressed my disappointment. The restaurant manager came to apologize as well. The Kids activities was also disappointing it was outdoor with no staff assigned only the vendor and there were no standard of safety there. You should check the activities of your competitor hotel like The Ritz.
A true 5 stars”
A super nice 5 stars hotel within walking distance to Plaza Senayan. The hotel room was awesome, and upgrade to the gold club is recommended. The gym is well equipped with dumbbells, smith machines, cables, and several weight machines.
Free Wi-Fi in all rooms!