Fairmont Jakarta Hotel
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9.1
Exceptional
/10
(1187 reviews)See what guests said
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9.4
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • Plaza Indonesia4.24 km
  • Central Park Mall5.3 km
  • National Museum5.85 km
  • National Monument6.24 km
  • Istiqlal Mosque6.96 km
  • Jakarta History Museum9.96 km
  • Dunia Fantasi Theme Park (Ancol)11.67 km
  • Baywalk Pluit Mall12.74 km
  • Waterbom Jakarta13.4 km
  • Taman Mini Indonesia Indah13.83 km
  • 5-star Hotel
    Free Wi-Fi

    Fairmont Jakarta Hotel

    Jalan Asia Afrika No. 8, Gelora Bung Karno Jakarta Pusat, Senayan, Jakarta, Indonesia, 10270 - See map

    Don't miss out!

    6 travelers have booked today.

    "What I like about this hotel, room is clean, spacious with pleasant view facing golf course."
    Keong - December 20, 2018
    Exceptional reputation
    Recommended by 98% of guests
    Fantastic breakfast
    98% positive mentions
    Exceptional cleanliness
    9.5 rating for cleanliness
    Exceptional comfort
    9.4 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Cheaper than 93% of all properties in Jakarta in the last 24 hoursCompared to 9,355 Jakarta properties at Agoda for various dates
    Value for money8.4
    Distance to city center0 KM
    Location rating9.4
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport10.7 km

    Rooms available at Fairmont Jakarta Hotel

    9.4
    Exceptional
    Room comfort & quality
    Gold Suite
    Gold Suite
    ...
    • Room size: 113 m²/1216 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • City view
    • Balcony/terrace
    • 1 queen bed
    Enter dates to see prices
    One Bedroom Sky Suite
    One Bedroom Sky Suite
    ...
    • Room size: 85 m²/915 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Gold
    Gold
    ...
    • Room size: 49 m²/527 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    fairmont
    fairmont
    ...
    • Room size: 49 m²/527 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 69 m²/743 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Sky Suite
    Two-Bedroom Sky Suite
    ...
    • Room size: 128 m²/1378 ft²
    • Shower and bathtub
    • 1 queen bed & 1 queen bed
    Enter dates to see prices
    Fairmont Gold Two-Bedroom Signature Suite
    Fairmont Gold Two-Bedroom Signature Suite
    ...
    • Room size: 172 m²/1851 ft²
    • 3 bathrooms
    • 1 king bed & 1 queen bed
    Enter dates to see prices
    Fairmont Gold Deluxe Double Room
    Fairmont Gold Deluxe Double Room
    ...
    • Room size: 65 m²/700 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Fairmont Gold Double or Twin Room
    Fairmont Gold Double or Twin Room
    ...
    • Room size: 49 m²/527 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Fairmont Jakarta Hotel?

    Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Fairmont Jakarta Hotel?

    Fairmont Jakarta Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 400000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fairmont Jakarta Hotel has a car park right on site for maximum convenience. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Fairmont Jakarta Hotel?

    Fairmont Jakarta Hotel does permit smoking in some areas and is not 100% smoke-free.

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    What people love about Fairmont Jakarta Hotel

    • 10.0
      Exceptional
      Staff 

      "Indonesian's finest in hospitality, in my humble opinion."

      Joseph

      |

      December 30, 2018

    • 9.6
      Exceptional

      "My family enjoyed the holidays we spent at the hotel."

      Dipnala

      |

      January 4, 2019

    • 10.0
      Exceptional

      "Facilities and rooms are brilliant and top class too."

      Joseph

      |

      December 30, 2018

    Property ranking|Compared to 9,355 Jakarta properties
    See all rankings
    Location score
    9.4/10
    Service score
    9.1/10
    Cleanliness score
    9.5/10
    Room comfort score
    9.4/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Up to 30% off with Agoda Insider Deals!

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    More about Fairmont Jakarta Hotel

    More about Fairmont Jakarta Hotel

    9.6
    Exceptional

    "Best hotel to stay in Jakarta, esp for location & facilities..."

    Abel M.

    |

    July 7, 2017

    Description

    Show less

    Most talked about facilities

    Housekeeping
    29 mentions
    Breakfast
    25 mentions
    Food & Dining
    20 mentions
    Swimming Pool
    12 mentions

    What they offer

    7.2
    Very good

    "Such a pity, I love the room, the view and the whole place."

    Aria

    |

    January 1, 2019

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Continental
    Halal
    Vegetarian
    Full English/Irish

    Restaurants on site

    Spectrum
    Menu:A-la-carte
    Sapori
    Menu:Buffet
    Peacock
    Menu:Buffet
    View
    Menu:Buffet
    Senshu
    Menu:Buffet
    House of Yuen
    Menu:Buffet
    1945
    Menu:Buffet
    Show more

    Nearby restaurants

    Indonesian cuisine
    Indonesian cuisine
    Bengawan
    4.4 km Indonesian, International, Mexican
    Huize Trivelli
    5.0 km Indonesian, International
    Hermitage Lounge
    5.1 km Indonesian
    American cuisine
    American cuisine
    Union Plaza Senayan
    40 m American, Asian, Italian
    Lapo Ni Tondongta Pusat
    1.4 km American, Asian, Indonesian
    J Co Donuts & Coffee
    1.8 km American, Cafe
    Asian cuisine
    Asian cuisine
    Remboelan Plaza Senayan
    210 m Asian, Halal, Indonesian
    Rumah Makan Sindoro
    230 m Asian, Indonesian
    Bangi Kopitam
    230 m Asian, Greek, Indonesian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Fairmont Jakarta Hotel from real guests

    Overall rating
    9.1
    Exceptional
    From 1187 reviews
    9.5Cleanliness
    9.4Room comfort and quality
    9.3Location
    Agoda Reviews (883)Booking.com Reviews (304)
    Rating via Agoda9.1
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities9.2
    Location9.4
    Room comfort and quality9.4
    Service9.1
    Value for money8.4
    High score for Jakarta
    Rating
    9+ Exceptional (272)
    8-9 Excellent (69)
    7-8 Very Good (61)
    6-7 Good (13)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (91)
    Jun - Aug (126)
    Sep - Nov (113)
    Dec - Feb (95)
    All guests (883)
    All room types
    All languages

    Show reviews that mention 

    Showing 425 verified guest comments
    12345
    8.4
    Excellent
    Grace from Indonesia
    Family with young children
    Deluxe
    Stayed 2 nights in July 2019

    Weekend gateway”

    We asked for a birthday cake via email and the staff (Octavia Threscylia) really made the effort to provide beautiful complimentary cake. All other staff are really excellent service too. The buffet breakfast has many variety and the waitress are so attentive to us. Excellent service but maybe not so great facilities like swimming pool and gymn.

    Reviewed July 16, 2019

    Dear Ms. Grace, We truly appreciate your kind rating towards Fairmont Jakarta. Delighted to know that you had a great time on your special occasion and that you were happy with the surprise Threcylia has specially prepared. Thank you for sharing your review. and we are looking forward on welcoming you back again soon. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

    Responded July 17, 2019
    Fairmont Jakarta Hotel
    10.0
    Exceptional
    ANTON from Indonesia
    Family with young children
    Fairmont Gold Double or Twin Room
    Stayed 2 nights in July 2019

    Great service for Fairmont Gold”

    The Fairmont Gold service truly delivers. They pamper you starting from a quick and hassle free check-in at the gold lounge, to the all inclusive afternoon tea and coctail hour dinner. Superb and friendly service from all the staffs. Will definitely recommend to anyone

    Reviewed July 16, 2019

    Dear Mr. Anton, We truly appreciate your splendid rating towards Fairmont Jakarta. Glad to know that you had a remarkable experience at our Fairmont Gold. Thank you for your recommendation, and we are looking forward on welcoming you back again soon. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

    Responded July 17, 2019
    Fairmont Jakarta Hotel
    9.2
    Exceptional
    Tinneke from Indonesia
    Business traveler
    fairmont
    Stayed 1 night in June 2019

    Great surprise ”

    Booked for High School Graduation Prom. We asked for little gift congrats card and possibly a small cake or chocolate. They gave us as compliment even though it came when guests were already in the room. But went well even with the wrong ‘name’ and we thank you for that

    Reviewed June 24, 2019

    Dear Ms. Tinneke, Thank you for sharing your review in regards of your last stay at Fairmont Jakarta. Happy Graduation once again, we hope you enjoy your next chapter in your life! Hopefully your next stay will be as pleasant as your previous one. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

    Responded June 24, 2019
    Fairmont Jakarta Hotel
    5.6
    Toh from Singapore
    Business traveler
    fairmont
    Stayed 1 night in July 2019

    Language Proficiency needs to be improved/ Flexibiity to be improved too.”

    I have made a transportation arrangement and when the driver arrived, the staff who assisted the driver conveyed the message that I do not need the vehicle, when that was not my intention! End up, I have to make alternate arrangement and wasted my time for my next engagement. I am not sure if I will incur penalty for the cancellation.

    Reviewed July 18, 2019

    Dear Mr. Toh, Thank you for taking the time to tell us about your recent experience at Fairmont Jakarta. Whilst I do appreciate that you had an enjoyable stay, I regret that there were some aspects that did not meet your expectation and would like to apologize again. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and there was no penalty for the cancellation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

    Responded July 19, 2019
    Fairmont Jakarta Hotel
    10.0
    Exceptional
    Limin from Indonesia
    Business traveler
    fairmont
    Stayed 1 night in May 2019

    Exceptional”

    Allways the best for service

    Reviewed July 03, 2019

    Dear Mr. Limin, Thank you for sharing your splendid feedback in regards of your last stay at Fairmont Jakarta. We are glad to know that you had a wonderful experience during your stay with us. See you again soon! Sincerely, Dinda F. Dinanty Guest Experience Administrator Fairmont Jakarta

    Responded July 04, 2019
    Fairmont Jakarta Hotel
    9.6
    Exceptional
    Dipnala from Indonesia
    Family with teens
    fairmont
    Stayed 2 nights in December 2018

    A Very Nice Hotel”

    My family enjoyed the holidays we spent at the hotel. The comfortable and well equipped rooms, the excellent standard of the food served in Room Service or at the various restaurants in the hotel and the friendliness of the hotel staff was well appreciated by my family. However I did not like the layout of my Deluxe Room where a massive AC unit is placed at the level of the bed causing us to feel very cold and uncomfortable when sitting or laying down on the bed as the orientation of the cold air could not be controlled by us. The 2 Standard Rooms where my children stayed did not have this problem.

    Reviewed January 04, 2019
    10.0
    Exceptional
    Joseph from Malaysia
    Business traveler
    fairmont
    Stayed 3 nights in September 2018

    Best hotel in Jakarta”

    Best hotel I hve ever stayed in, in Jakarta. The crews are top notch professional who are as friendly as they get. Indonesian's finest in hospitality, in my humble opinion. Facilities and rooms are brilliant and top class too. Really treated like a king. Love every moment.

    Reviewed December 30, 2018
    9.6
    Exceptional
    Keong from Singapore
    Solo traveler
    fairmont
    Stayed 3 nights in December 2018

    Great Stay and Excellent Service ”

    What I like about this hotel, room is clean, spacious with pleasant view facing golf course. Bed is super comfy and they provide quality amenities like LE LABO Shower gel, shampoo etc. . Hotel is located conveniently besides Plaza Senayan and can be accessed via an undergound passage. Gym is a must go, it is relaxing to exercise with greenery view around you. Last but not least, most importantly, staff are polite and professional. I had problem with local SIM card on day of arrival and could not connect to data network. A helpful lady staff at reception helped me with the card registration and solved my issue. I will definitely choose this hotel in my next visit.

    Reviewed December 20, 2018
    9.6
    Exceptional
    Michelle from Indonesia
    Solo traveler
    fairmont
    Stayed 3 nights in October 2018

    exceptional hotel”

    This was my first stay in the hotel and I was impressed with it. The food was great, the service was friendly and the bed was very comfortable. The only thing that needs improvement is the plug bar by the desk. It was obviously conceived for normal plugs but not for the MacBook plug, which is large. Hence, I was not able to plug my MacBook into the plug bar by the desk, which makes it inconvenient for working. So my suggestion is to ask for an extension cord.

    Reviewed October 30, 2018
    9.6
    Exceptional
    Fion from Singapore
    Business traveler
    fairmont
    Stayed 3 nights in September 2018

    beautiful hotel”

    Nice and beautiful hotel. accessible to the shopping mall and customer service is good. However, upon check out the bill turned out to be much higher due to double billing of the breakfast. Thus better check through the bill before paying.

    Reviewed September 15, 2018
    10.0
    Exceptional
    Dharmayanti from Indonesia
    Family with young children
    fairmont
    Stayed 1 night in May 2019

    Great hotel”

    Location and food!

    Reviewed June 03, 2019

    Dear Ms. Dharmayanti Thank you for taking the time to share the splendid review in regards of your recent stay at Fairmont Jakarta. We are glad to know that your experience was a satisfying one and you particularly enjoyed both our food and strategic location. Hope your next stay with us is just around the corner, we are eagerly waiting to your returns! Sincerely, Dinda F. Dinanty

    Responded June 04, 2019
    Fairmont Jakarta Hotel
    9.6
    Exceptional
    Indriyany from Indonesia
    Family with young children
    fairmont
    Stayed 1 night in May 2019

    Exceptional”

    Everything was excellent with little improvement required that is children playground to be created by Fairmont Hotel Senayan.

    Reviewed May 05, 2019

    Dear Indriyany We would like to thank you for taking your time to write the marvelous review. In regards of the Children Playground or Kids Activity, we often held it on Sunday which you can check the schedule upon check in. Nevertheless, we believe that your stay with us was an enjoyable one. See you again at Fairmont Jakarta! Kind Regards, Dinda F. Dinanty Guest Experience

    Responded May 06, 2019
    Fairmont Jakarta Hotel
    8.8
    Excellent
    Rinto from Indonesia
    Family with teens
    One-Bedroom King Suite - Non-Smoking
    Stayed 2 nights in May 2019

    Awesome Hotel”

    Overall is awesome hotel

    Reviewed May 05, 2019

    Dear Rinto, Appreciate the time you took into writing the kind review. Trust that you had an amazing stay at Fairmont Jakarta. Looking forward on your next returns. Kind Regards, Dinda F. Dinanty Guest Experience

    Responded May 06, 2019
    Fairmont Jakarta Hotel
    8.8
    Excellent
    Rinto from Indonesia
    Business traveler
    fairmont
    Stayed 2 nights in May 2019

    Good Hotel”

    Overall This perfect Hotel

    Reviewed May 05, 2019

    Appreciate to get great ratings from you, Rinto. Looking forward on your next returns to Fairmont Jakarta!

    Responded May 06, 2019
    Fairmont Jakarta Hotel
    9.6
    Exceptional
    Takeyoshi from Indonesia
    Solo traveler
    fairmont
    Stayed 1 night in June 2018

    First Class Hotel in Jakarta”

    As this hotel is located in heart of Jakarta (next to big shopping mall, Plaza Senayan) , very convenient to anywhere. Facilities are advanced, sophisticated, and well maintained. (Toilet is equipped with washlet) Staff is very friendly and well trained. Overall, I recommend this hotel if you look for first class hotel in Jakarta.

    Reviewed June 26, 2018
    10.0
    Exceptional
    Chloe from Singapore
    Business traveler
    fairmont
    Stayed 2 nights in May 2018

    Excellent Service!”

    Was there for an event we held at the Peacock Lounge and I have to say the service staff were amazing, from the receptionist to the F&B staff, all were so helpful and agile! From the moment I checked into the hotel to check-out, the experience was great. Breakfast was awesome too!

    Reviewed May 10, 2018
    8.8
    Excellent
    Lean from Malaysia
    Couple
    fairmont
    Stayed 5 nights in April 2018

    Excellent”

    My wife and I stayed for 5 nights at the hotel and had an enjoyable stay. Our compliments have to be given to all the staff at Spectrum coffee house during breakfast. They tried their best to entertain to special requests of which we really appreciate. Breakfast selections was good. We love the Omega 3 Menu. The staff at the reception are friendly and we have no complaints. The only thing this hotel needs improvement is on the housekeeping. There was 1 night that tea bags and coffee bullets were not replenished and there was once shampoo and shower gel were not replenished. However, they were quick to let us have the items once we called the housekeeping to replenish those items. Overall, we have no regret in booking this hotel and will not hesitate to stay there again.

    Reviewed April 26, 2018
    8.4
    Excellent
    Timothy from Australia
    Business traveler
    fairmont
    Stayed 2 nights in October 2017

    Great hotel with glitches”

    Big rooms and comfortable beds. Classic 5 star hotel trappings, look and feel. But some little things were annoying. There was a light in the room. Above the mini-bar that could not be turned off. I arrived late to the hotel room - but had to wait 30 minutes while the maintenance staff came to the room with a ladder and screw driver to remove the light bulb so room could be in darkness. Very strange that a hotel room would have lights that could not be turned off.

    Reviewed November 29, 2017
    9.2
    Exceptional
    yuniati from Indonesia
    Family with young children
    fairmont
    Stayed 2 nights in June 2017

    everything was great except the breakfast and Kids activities”

    Restaurant was full when we arrived. The host told us to go down to the ballroom as they also serve breakfast there. Turned out that the ballroom is also full, it is disappointing since they dont communicate well. what is the point of sending us to the ballroom when it is also full. We went back to the restaurant and they immediately provide us a table after I expressed my disappointment. The restaurant manager came to apologize as well. The Kids activities was also disappointing it was outdoor with no staff assigned only the vendor and there were no standard of safety there. You should check the activities of your competitor hotel like The Ritz.

    Reviewed September 01, 2017
    10.0
    Exceptional
    Andry from Indonesia
    Solo traveler
    fairmont
    Stayed 1 night in February 2017

    A true 5 stars”

    A super nice 5 stars hotel within walking distance to Plaza Senayan. The hotel room was awesome, and upgrade to the gold club is recommended. The gym is well equipped with dumbbells, smith machines, cables, and several weight machines.

    Reviewed March 10, 2017
    12345
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    Fairmont Jakarta Hotel
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    • Exceptional location
    • Plaza Indonesia