Slight hiccup”

Pros: location and orderly. Cons: was informed our 2 double bed room was not avail thought i have fully paid prior to my arrival. My 2 friends were pretty upset that they give us a king size room and squeeze in a third single bed.

Favorite Hotel in Makati”

I've booked my wife at the Fairmont whenever she travels to the Philippines. Location is great and safe. This is our first for our family to stay at this hotel. Very comfortable and the best shower I had after a long weekend.

OK hotel but not very accommodating”

I’ve been celebrating my birthday at hotels and every single time they offer a complimentary cake/cupcake or upgrade. Not at Fairmont. I got nothing. Not that it’s important, but for me it matters. Location is perfect. Room is fine. Pool is fine, nothing special. But will not check in here again.

Super friendly staffs at Fairmont Gold Lounge!!!”

Fairmont Makati (especially Fairmont Gold) is like home to me in Makati. The FG staffs are always amazingly helpful and corteous. My hat off to all of them! One small advice: They need to extend an extra effort to ensure satisfaction from one of FG's most loyal customers. Had trouble in securing the promised suite when I checked in last week since the staffs were unable to vacate leftover belongings of a checked-out customer. Weird. Anyway, the management has extended an apology with 2 cold beers in my (switched) room. Thank you for the sincerity and kind attention.

Great service!”

Checked in a little later than usual, hoping that our room was ready. There was a little delay and We were somehow given an upgrade. Had a little hiccup with the refrigerator, which wasn’t working. Staff immediately replaced. Stay was pleasant.

Excellent”

The hotel was beyond expectations! The room is very big, beautiful, and clean as well. Loved the provided complimentary things. The only disappointment we had was the breakfast at Spectrum. The quality wasn’t as nice, and there weren’t many options, considering the amount of money you pay for it. But overall, I would definitely recommend Raffles!

Highly Recommend the Fairmont Makati for Business or Personal Stay”

In the interest of full transparency, I am an Accor Platinum member and there is a good reason for my loyalty. I travel on business approximately 180 days every year. and I always first search if there is a Fairmont Hotel at my travel locations. However, this was my first stay at the Fairmont Makati. My three days at Fairmont Makati was for personal relaxation. In that context, this was a completely successful visit. From check-in through check-out, I enjoyed a completely positive experience. All hotel facilities are first class. The staff from supervisors down to the housekeeping staff were professional and accommodating. The star outlets for my visit were the Mireio Terrace Bar and the Long Bar. The only disappointment during this stay was the Gold Lounge which on one weekend evening was so full that some guests were placed on a waitlist. The Lounge management followed up with an unsolicited email apology, which by itself was much appreciated.

Exceptional”

We had an excellent stay. Room was well maintained, amenities were great especially the pool, friendly and helpful staff. Kids' playroom (in Raffles) was small but they still loved it. We would have loved to stay for another night. Will definitely go back again!

Awesome Stay”

Staff, ambiance, cleanliness & room was awesome! I wish we stayed longer because what put Fairmont Makati over the edge was the courteous & respectful staff. From checking in to checking out....the level of service was consistently amazing. I will definitely return to this hotel on my next visit!

Overall experience ”

Excellence rooms and welcome by very friendly front desk staff. The breakfast if included with room will make many to turn away from making reservations comparing to the neighboring hotel like New World or Holiday Inn with reasonable breakfast price included with room.

Excellent Customer Service”

I was a bridesmaid for a friend & had to have my make up done before the regular check in time so I requested for an early check in. I really felt the effort of the Fairmont staff to make it happen. The service throughout my stay was superb! Sunday breakfast buffet was good & I specially love the Le Labo Rose 31 toiletries! Keep up the great work Fairmont!

Exceptional”

One of the best hotels in Makati area. Great location, very polite and courteous staff. Elegant, clean and spacious room plus the luxurious bathroom with tub and separate shower made our stay very comfortable and pleasant. Will definitely book again and bring the kids for a staycation one of these days.

Location, service, value!”

Great value for the money! Excellent location close to 4 shopping malls and many restaurants. Great facilities including a nice mineral jacuzzi hot tub, outdoor pool with an excellent fully equipped gym.

Great Staff, perfect location”

Staff was so nice and thoughtful to prepare the room while i was out. To my surprise, when I came back later at night, the bed was ready with slippers on the side and a fruit platter and water on the side. Amazing hospitality.

Exceptional”

Very impressive hotel, as one would expect from a 5-star hotel. Very accommodating and friendly staff. Great location, right in the center of the commercial area and business district of Makati. Lots of restaurants around and big grocery and Landmark mall right beside the hotel. Highly recommended.

More than just a hotel”

From before check-in to checking out, the service and customer experience have been one of the best yet in manila. The location is great and the hotel is linked to Intermark mall. Thanks for the wonderful experience!

Facilities”

Great gym and swimming pool, fantastic staff and the Long Bar is a cool place to hang out.

Hainted hotel”

Had a scary encounter at the hotel room which started past midnite

best hotel”

great , I can't find other words.

Great Luxury Stay”

Within the heart of Makati Fairmont offers living within the prime city with all family options are around you. Enjoyed the stay.