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Exterior view, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Blue Mountains
Courtyard Superior - Guestroom, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Blue Mountains
a scenic view of a city with mountains, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Blue Mountains
Lobby, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Blue Mountains
Swimming pool [outdoor], Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Blue Mountains
a man and a woman sitting in a swimming pool, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Blue Mountains
a swimming pool in a building with a lot of windows, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel in Blue Mountains

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8.1

Excellent

449 reviews

449 reviews

Housekeeping13
View11
Breakfast8
See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Leura Golf Club 160 m
Gladstone Lookout 850 m
Empress Falls 850 m
Asmodeus Pool 860 m
Sylvia Falls 880 m
Flora's Bath 910 m
Lodore Falls 910 m
Empress Lookout 920 m
Moya Point Lookout 940 m
Flat Rock Falls 950 m

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

1 Sublime Point Road, Leura, Blue Mountains, Australia, 2780 - See map

Make your best journey to Blue Mountains with the promised standard of ALLSAFE, and enjoy car park free of charge. Conveniently situated in the Leura part of Blue Mountains, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Check-in [24-hour]

Airport transfer

Excellent view

Hot tub

Currency exchange

ALLSAFE

Your Health and Safety are our Absolute Priority

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Golf course [on-site]

Check-in/out [express]

BBQ facilities

This property is in high demand!

3 travelers have booked today.

Value for money7.6
Distance to city center100 km
Location rating8.6
Nearest airportBankstown Airport (BWU)
Distance to airport63.6 km

Rooms available at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Excellent
Room comfort & quality

8.1

Superior King Room
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Courtyard Superior
...
  • Room size: 27 m²/291 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Standard Room 2 Queen Beds
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
Superior Room 2 Queen Beds
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 2 queen beds
Enter dates to see prices
Classic Room 1 King Bed
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Standard King Room
...
  • Room size: 27 m²/291 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Standard Twin Room
...
  • Room size: 27 m²/291 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 40 m²/431 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
SUPERIOR ROOM,1 KING BED,VIEW
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices
Deluxe Triple Room
...
  • Room size: 27 m²/291 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Blue Mountains with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Wake up to a great buffet breakfast at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel.

What are my dining options at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like desserts and salad are served using only quality ingredients.

Can special events be hosted at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel. Small or intimate events like birthday parties and honeymoons can also be accomodated. In-house catering service is offered to help your event go smoothly.

Can business events be hosted at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

On-site venues and convenient event services make Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel an ideal choice for hosting corporate events. Audio-visual equipment is available to help your business event or meeting a successful one.

What is the smoking policy at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Leura is the closest train, metro, or bus station, about 2.1 km away from Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel.

What restaurants are nearby Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel is located in Leura, famous for good restaurants such as Silk’s Brasserie and Chelsea Cake Shop.

What are popular attractions near Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel is located in Leura area, which is famous for attractions such as The Leura Mall, Margery Anderson Reserve and Kedumba Park.

What popular natural sightseeing spots are close to Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel?

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel is located in the Leura area, which is famous for natural sightseeing destinations such as Empress Falls, Sylvia Falls and Lodore Falls.

See map

Explore the neighborhood

What people love about Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

  • 9.6

    Exceptional
    Cleanliness

    "The room was clean and spacious."

    Audrey

    |

    September 25, 2022

  • 8.8

    Excellent
    Cleanliness

    "Comfy he'd, clean and nice extras ."

    Katrina

    |

    August 4, 2022

  • 9.6

    Exceptional
    Location

    "Location is great, it's good for families so bare that in mind."

    Elliot

    |

    January 21, 2023

Overall rating:

8.1

Excellent
449 reviews
Cleanliness
8.2
Facilities
8.3
Location
8.6
Read all reviews >
What travelers say they love:
It has great facilities and beautiful grounds.
Vanessa from Australia
Family with young children
More about Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

More about Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel

Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Blue Mountains.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the dart board, ping-pong table, yoga room, tennis court, golf course on site and hiking trails in the hotel. Have some relaxing fun with family and friends at the library and games room. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.

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Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

13 mentions

Swimming Pool

12 mentions

Housekeeping

10 mentions

Food & Dining

9 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • German
  • Korean
  • Portuguese
  • Spanish
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries

Food and dining

Restaurants on site
Embers Bar
  • Cuisine: Australian
  • Menu: Buffet
Eucalypt
  • Cuisine: Australian
  • Menu: Buffet
Jamison's Restaurant
  • Menu: A-la-carte

Location

1 Sublime Point Road, Leura, Blue Mountains, Australia, 2780
Excellent
Location

8.6

Airports
  • Bankstown Airport (BWU)
    63.6 km
  • Bathurst Airport (BHS)
    73.0 km
Public transportation
  • Leura
    2.1 km
  • Bullaburra
    6.0 km
Hospital or clinic
  • Leura Pharmacy
    2.0 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Distance from city center100 km
  • Travel time to airport (minutes)90
Extras
  • Daily Internet/Wi-Fi fee24.50 AUD
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges2
  • Number of floors4
  • Number of restaurants3
  • Number of rooms 222
  • Room voltage220
  • Year property opened1986
  • Most recent renovation2015

Reviews of Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.2
Facilities8.3
Location8.6
Room comfort and quality8.1
Service8.3
Value for money7.6
High score for Blue Mountains
Rating
9+ Exceptional (87)
8-9 Excellent (38)
7-8 Very Good (69)
6-7 Good (21)
<6 Below Expectation (35)
Time of the year
Mar - May (51)
Jun - Aug (56)
Sep - Nov (54)
Dec - Feb (89)
All guests (449)
All room types
All languages

Show reviews that mention 

Showing 250 verified guest comments
12345
9.6
Exceptional
Belinda from Australia
Couple
Superior King Room
Stayed 2 nights in January 2020

Relaxing get away”

We had a wonderful weekend away celebrating my husband’s birthday, the hotel even very kindly gifted us a bottle of wine. Our room was super spacious and clean, the bed was very comfortable, and the water pressure in the shower was excellent. I’m sure the views of the valley were outstanding.... unfortunately we didn’t get to see it as low cloud/ rain and fog all weekend meant we could only see white!! The buffet breakfast was great, we had the 3 course meal at Eucalypt Restaurant which was a wonderful fine dining experience, the wait staff were very friendly and attentive. Room service was delivered very quickly. A roam around the beautiful grounds when the rain cleared was impressive, with a wide range of activities on offer. We were particularly impressed by the waterfall and ponds. All in all, we loved the Fairmont and will definitely return!

Reviewed January 21, 2020

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10.0
Exceptional
Jorgina from Australia
Family with teens
Classic Room 1 King Bed
Stayed 2 nights in January 2022

Absolutely amazing! ”

This was such a beautiful place, came here for the weekend and couldn’t be happier. Staff were so friendly, place is so clean and just an absolutely beautiful resort! So happy with this place!

Reviewed January 22, 2022

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10.0
Exceptional
Luke from Australia
Family with young children
Courtyard Superior
Stayed 2 nights in July 2020

Great family escape ”

Unfortunately no buffet breakfast due to Covid but still advertised this with booking. Perhaps changing it to menu breakfast option so there is no confusion. - breakfast was not up to standard considering it was made accordingly. Everything else was great, we enjoyed our stay at Fairmont, such a beautiful place. Staff are lovely, professional.

Reviewed August 07, 2020

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10.0
Exceptional
sharon from Australia
Family with young children
Stayed 2 nights in January 2019

This property has always been our slice of paradise. Will visit again very soon”

Food is amazing. Evening buffet is quite expensive though, especially for a family. Facilities accomodate families of all ages. Can't wait for the Ice Skate ring to be completed. We are repeat guests & it never disapoints.

Reviewed February 01, 2019

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Dear Sharon Thank you for your lovly review and for your loyalty to the Fairmont Resort & Spa! We are so plesaed you continue to love our resort and fabulous facilities and look forward to continuing to welcome you and your family back to the resort in the future. Kind regards Scott O'Neile General Manager

Responded February 07, 2019
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
10.0
Exceptional
Jueyin from Australia
Family with young children
Standard Room 2 Queen Beds
Stayed 1 night in December 2018

The service provided to us is excellent, above and beyond.”

The Housekeeping staff - Scott helped to find my lost item and send to my home address via eParcel free. I would highly recommend the resort to any families with kids.

Reviewed January 03, 2019

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Dear Jueyin Thank you so much for your review and for taking the time to mention Scott's assistance and great customer service if mailing you your lost property. Scott has been recognised for this as a result of your review, thank you. We truly appreciate your recommendation to others and hope to welcome you back again soon, Kind regards Scott O'Neile General Manager

Responded January 07, 2019
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
10.0
Exceptional
KA from Hong Kong SAR, China
Group
Stayed 1 night in October 2019

A nice hotel in Blue Mountain”

The hotel is clean and facilities are quite new as the hotel has been newly refurbished. We enjoyed our stay here.

Reviewed November 16, 2019

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Dear KA Thank you for your review. We are pleased you enjoyed your stay and appreciated the recent refurbishments to our property. Thank you for staying with us and we wish you safe travels. Kind regards Scott O'Neile General Manager

Responded November 19, 2019
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
10.0
Exceptional
KA from Hong Kong SAR, China
Group
Standard King Room
Stayed 1 night in October 2019

A nice hotel in Blue Mountain”

The hotel is clean and the facilities are quite new as it has been newly refurbished. We enjoyed our stay here.

Reviewed November 16, 2019

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Dear KA Thank you for your revie and rating. We are so pleased you enjoyed your stay here with us in the stunning Blue Mountains and our recent refurbishments. Thank you for staying with us and we wish you safe travels. Kind regards Scott O'Neile General Manager

Responded November 19, 2019
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
10.0
Exceptional
MJ from Australia
Family with young children
Classic Room 1 King Bed
Stayed 1 night in March 2021

Great for family”

The place is great for family with kids. Theres so many things to do and a night of stay is just not enough. Big room and very friendly staff.

Reviewed March 03, 2021

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10.0
Exceptional
Caroline from Australia
Family with young children
Superior King Room
Stayed 2 nights in June 2022

Amazing family resort in Sydney”

Such an amazing family resort in Sydney. It’s nice and cosy and there’s quite abit for the kids to do. Will definitely come here again in the future.

Reviewed June 26, 2022

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10.0
Exceptional
alfredo from Australia
Couple
Classic Room 1 King Bed
Stayed 1 night in February 2022

Best place to stay with your active Toddler ”

We enjoyed our stay. Love all the amenities especially the outdoor ponds, aquarium and kid play area. We can't wait to come back!

Reviewed February 25, 2022

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10.0
Exceptional
Minh from Australia
Family with young children
Standard Room 2 Queen Beds
Stayed 1 night in May 2021

Weekend away”

A gem in the heart of blue mountains! Has a homely feel and charms deco , lovely view and garden as well , been here a few times and def great value for money

Reviewed June 21, 2021

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9.6
Exceptional
Jenevieve from Australia
Couple
Superior King Room
Stayed 1 night in May 2022

Perfect for families, maybe not couples”

It was a wonderful resort and the staff and the facilities were amazing! Very busy with families, so it was a bit hard to completely relax and enjoy the facilities with so many kids running around, although I will definitely be visiting in the future with my kids, I won’t be going with just my partner and I. Would definitely recommend booking Embers when you book your room as we missed out this time, but the Burrata pizza in the Italian restaurant is to die for.

Reviewed May 22, 2022

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10.0
Exceptional
Pamela from Australia
Couple
Classic Room 1 King Bed
Stayed 2 nights in May 2022

Exceptional”

Hotel sent a complimentary bottle of sparking wine to our room.&all of the team were lovely. We had a delicious dinner at Embers restaurant also.

Reviewed May 27, 2022

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9.2
Exceptional
Liyun from Singapore
Family with young children
Standard King Room
Stayed 3 nights in June 2019

Beautiful scenary and easy check in”

Breakfast area has beautiful scenary but breakfast lacks variety as i stayed for 4 days and the breakfast is the same everyday. Easy check in, arrived at 2pm but needed to wait for room until 3pm as the staff said room wasnt ready. Nice kids play room and my kids love the indoor play room. There were 2 of them but the one for older kids were a little run down and dangerous with some holes and 2nd level and foam boards dropping. Nice king bed with bathtub in the room. TV channels were limited. Good housekeeping that kept the room clean. Bathtub has a swinging glass panel, which is dangerous for kids, do be careful. Toiletries like toothbrush are not provided.

Reviewed June 22, 2019

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Dear Liyun Thank you for your review., we are so pleased you enjoyed your overall stay with us here in the stunning Blue Mountains. Our check in time here is 3pm and while our staff do all they can to accommodate guests with early check ins at times this is not possible when the resort is 100% occupancy. I am so pleased you enjoyed the extensive facilities available here at the resort to suit all members of the family as well as the high level of cleanliness throughout your say. We also appreciate your constructive feedback and wanted to let you know your comments on more variety at breakfast has been shared with our Chef. I will also ensure the older play room is thoroughly inspected by our Maintenance Manager. Thank you for bringing these matters to our attention. Thank you for choosing to stay with us and we wish you safe travels. Kind regards Scott O'Neile General Manager

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Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
9.6
Exceptional
tong from Australia
Family with teens
Standard Room 2 Queen Beds
Stayed 3 nights in December 2018

Very nice hotel with lots of facilities for children ”

Close to Three Sisters ,Scenic World and town. Nice and big room. Staffs are very friendly. Lots of foods served at the breakfast buffet with stunning view. Definitely will recommend friends to stay here.

Reviewed January 02, 2019

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Dear tong Thank you for your lovely review. We aer so pleased to read how much you enjoyed your stay and the beautiful Blue Mountains. Your kind comments on our friendly staff have been shared with our team - thank you! We appreciate your recommendation to friends and hope to see you back again in the future. Kind regards Scott O'Neile General Manager

Responded January 07, 2019
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
10.0
Exceptional
Mathew from Australia
Couple
Standard King Room
Stayed 1 night in January 2019

Exceptional”

We enjoyed our stay. Staff and people were very friendly. We will 100% be back.

Reviewed January 09, 2019

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Dear Matthew Thank you very much for taking the time to post a review following your recent stay with us. I am so pleased to red how much you enjoyed your time and that you will be coming back again and have shared your kind comments with our genuinely caring onsite team, thank you. We look forward to warmly welcoming you back soon, Kind regards Scott O'Neile General Manager

Responded January 10, 2019
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
10.0
Exceptional
Christine from Australia
Family with young children
Courtyard Superior
Stayed 2 nights in November 2021

Awesome getaway!”

Great accomodation and service. Lots of activities for families.

Reviewed November 18, 2021

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9.2
Exceptional
Maria from Indonesia
Couple
Superior King Room
Stayed 1 night in February 2020

The best place to stay in Blue Mountains area.”

A very beautiful place to stay in Leura & Katoomba. I’ve been chosen as a guest of the day, so they upgraded my room to a suite / deluxe king room with a private balcony with a very nice view overlooking the pool & the lake. They also gave us a surprise gift in the room, a lovely bottle of Shiraz & a cheese platter. Both of the room & the hotel have a very nice & warmth ambience with a gorgeous backyard overlooking of Jamison Valley. Will definitely come back again. Thank you Fairmont Blue Mountains for your great hospitality.

Reviewed February 09, 2020

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Thank you so much for your lovely review - we love that we are ' the best place to stay in the Blue Mountains - thank you for the lovely compliment! We are so pleased you enjoyed being our guest of the day and appreciate the feedback. We are so pleased you are already considering a return stay and look forward to warmly welcoming you back. Kind regards Scott O'Neile General Manager

Responded February 13, 2020
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
10.0
Exceptional
Mongkol from Australia
Couple
Classic Room 1 King Bed
Stayed 1 night in February 2022

The hotel is beautiful. ”

The hotel is beautiful. I definitely come back again.

Reviewed February 27, 2022

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10.0
Exceptional
Thy from Australia
Family with young children
Standard Room 2 Queen Beds
Stayed 1 night in February 2019

Exceptional”

Good family friendly hotel. My 3yo son didn’t want to leave.

Reviewed February 10, 2019

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Dear Thy Thank you for your review and rating following your recent family stay here with us in the stunning Blue Mountains. I am so pleased you all loved your stay and that your son had such a special time here. Thank you for choosing to stay with us and we hope to welcome you back again soon, Kind regards Scott O'Neile General Manager

Responded February 14, 2019
Fairmont Resort & Spa Blue Mountains, MGallery by Sofitel
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