Fairmont Singapore
Fairmont Singapore
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10.0
Exceptional

"Appreciates the good will amendment allowed."

Geraldine

|

September 5, 2017

Bathroom Fairmont Singapore
Bathroom
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Lobby Fairmont Singapore
Lobby
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Lobby Fairmont Singapore
Lobby
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Interior view Fairmont Singapore
Interior view
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See map Fairmont Singapore
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Exceptional
Location
9.4
See all 6 photos Fairmont Singapore
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What guests are saying:
location on its MTR so easy to go any where
dewi from Indonesia
Business traveler
traveling with young kids has to ensure that i have easy accessibility to impromptu essentials. the hotel is right smack to everywhere e.g supermarket, food courts, restaurants and bars for sanity.
May from Singapore
Family with young children
great hotel, for sure we'll come back
yuliana from Indonesia
Group
Fairmont in good location and nice, but my blanket didn't chance for 2 day, it was disappointed.
Marvelly from Indonesia
Family with young children
A bit expensive, if you compare to others. You can find the same price/deal for a better hotel (like shangrila). If you need to be close to the city and you do not mind extra 100-200 SGD. If you have kids and that is what your stay is all about, choose shangrila
ALEXANDER from Singapore
Family with young children
Great service from the moment we alight from the taxi. Club lounge service could be improved.
Clara from Singapore
Family with young children
1st time to visit with my husband. it's very convenient and comfortable. nice hotel
huang from China
Couple

Fairmont Singapore

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 3393 reviewsSee what guests said
8.7
/
10
Exceptional cleanliness
9.0
Recommended by 94% of guests
Value for money8.2
Location rating9.4
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport16.7 km
  • 160 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Select your room
8.9
Excellent
Room comfort & quality
This property is in high demand!Last booked 1 hour ago | 8 travelers are looking at this property right now
Deluxe
Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 double b...
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Signature Room
Signature Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
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Fairmont Suite
Fairmont Suite
...
  • Room size: 76 m²/818 ft²
  • City view
  • 1 king bed or 2 double beds
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Deluxe Harbour View room
Deluxe Harbour View room
...
  • Room size: 45 m²/484 ft²
  • Harbor view
  • 2 single beds or 1 double b...
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Fairmont Gold Room
Fairmont Gold Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
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Fairmont Premier Room
Fairmont Premier Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds or 1 double b...
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Premier
Premier
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 super king bed
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Room Selected at Check In
Room Selected at Check In
...
  • Room size: 44 m²/474 ft²
  • Balcony/terrace
  • 2 single beds or 1 super ki...
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Fairmont Suite With Two Double Beds
Fairmont Suite With Two Double Beds
...
  • Room size: 76 m²/818 ft²
  • Balcony/terrace
  • 2 double beds
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Double Or Twin Executive
Double Or Twin Executive
...
  • Room size: 45 m²/484 ft²
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Have a question for Fairmont Singapore?

What people love about the property

  • 9.6
    Exceptional

    "Very good location, clean, comfortable rooms."

    Roman L.

    |

    April 17, 2017

  • 10.0
    Exceptional

    "Great hotel, great location, great service..."

    Pelina

    |

    March 1, 2017

  • 10.0
    Exceptional

    "Location is great and staff are excellent."

    Adrian

    |

    September 12, 2016

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More about Fairmont Singapore

More about Fairmont Singapore

10.0
Exceptional

"Love the spacious room with nice view."

Ruby

|

October 24, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Alligator Pear
30 m American, Cafe
Wooloomooloo Steakhouse
150 m American, Australian, Gluten Free
Steakout
360 m American
Asian cuisine
Asian cuisine
Plaza Market Cafe
30 m Asian, Chinese
Mikuni
30 m Asian, Japanese, Sushi
Szechuan Court
30 m Asian, Chinese
Chinese cuisine
Chinese cuisine
Le Restaurant and Bar
470 m Chinese
Fu Lin Men
470 m Chinese
Black Tongue Bistro & Bar
470 m Chinese

What they offer

10.0
Exceptional

"Staff were great and friendly."

Nur A.

|

April 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3393)Booking.com Reviews (2585)
8.7
/
10
Cleanliness9.0
Facilities8.7
Location9.4
Room comfort and quality8.9
Service8.9
Value for money8.2
Provided by verified guests of Agoda
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All guests (3393)
All room types
Showing 2834 verified guest comments
12345
9.2
Exceptional
Tina from Malaysia
Couple
Stayed 3 nights in December 2018
Super hotel in a great location”
This is for sure our favourite place to stay in Singapore. The staff are always friendly and helpful, rooms are comfortable and a good size. The MRT is a short walk through the adjoining mall but you can walk to many places too. This last stay it was our wedding anniversary and the hotel had a delicious chocolate cake and a red rose sent to our room which was a lovely touch.
Reviewed December 12, 2018
Thank you for making the Fairmont Singapore your choice of stay! Indeed, it was our great pleasure to have helped make your wedding anniversary special, in turning your moments into memories! We look forward to welcoming you both back for yet another memorable stay with us! Warm regards, Jacqueline Poey Hotel Manager
Responded December 12, 2018
Fairmont Singapore
9.6
Exceptional
Jeffrey from Australia
Business traveler
Fairmont Gold Room
Stayed 3 nights in November 2018
A great place to stay in Singapore”
I am a regular visitor to Singapore and almost always choose to stay at there Fairmont. Location is terrific, being directly about the City Hall MRT station and the air-conditioned underground walk way to Marina Bay. Rooms are large and very well appointed. The range of restaurants in and around the hotel are second to none and there Prego restaurant serves one of the best breakfasts in Singapore. Stay are super friendly and helpful and I will just t keep going back there.
Reviewed November 22, 2018
Thank you for your continued support of Fairmont Singapore. We are pleased that you found the location of the hotel with our connection to nearby sights to your liking. We are delighted that your enjoyed our breakfast spread at Prego and that our teams will keep you coming back. We look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager
Responded November 29, 2018
Fairmont Singapore
5.2
Matthew from Thailand
Solo traveler
Fairmont Premier Room
Stayed 1 night in October 2018
Very Poor. Far better options for your money.”
As a Fairmont hotel imho this falls way below the standards of other Fairmont Hotels in the Region notably the Fairmont Makati. Rooms are extremely old and need totally remodelling, the Tv is ‘Phillips’ and circa 15 years old. In short the Hotel is very dated. Similarly staff were not particularly sharp or friendly and I encountered a variety of problems such as not being able to check in on time despite being a future owner of properties in a Fairmont. One particularly memorable excuse was I was told ‘they were busy’. Which might explain no-one to help with bags on entrance! Though the lobby was empty. Overall extremely disappointed despite a compensatory gesture from them at the time to use the Gold Lounge. When in Singapore I will revert to using the Four Seasons, or Ritz Carlton which has yet to disappoint wherever I stay with them. I write this with remorse as I would like to support a brand in which I will have interests.
Reviewed November 21, 2018
Thank you for choosing Fairmont Singapore. We are disheartened to read that your stay was not up to your expectations and understandably so. There is not excuse for the lack of service and we appreciate your feedback. Rest assured that we have shared this with the teams as we strive to ensure our guest stay satisfaction is exemplary at all times. We do hope that we will be able to redeem ourselves by welcoming you back in the future. Warm regards, Jacqueline Poey Hotel Manager
Responded November 29, 2018
Fairmont Singapore
8.8
Excellent
Yen from Australia
Couple
Deluxe
Stayed 2 nights in August 2018
Great Staff working at this hotel - very professional”
Excellent Staff. They would do anything to make your stay a happy one there. You can tell they are trying to be one of the best in customer service in Singapore. All the staff there go to the length to make your stay a comfortable one. The facilities can be a bit old but the service is excellent particular in Singapore where services are usually rendered without a smile. They also remember your preference if you go there on a regular basis. Just very pleasant to be there.
Reviewed August 22, 2018
Thank you for choosing Fairmont Singapore. We are pleased that you enjoyed the hotel and we are truly delighted that our colleagues were able to make your stay memorable. It is always wonderful reading that we provide excellent service. We do look forward to welcoming you back once again. Warm regards, Jacqueline Poey Hotel Manager
Responded August 28, 2018
Fairmont Singapore
10.0
Exceptional
N from Singapore
Couple
Deluxe
Stayed 1 night in August 2018
Exceptional Stay”
The hotel is located at an extremely convenient location right within the city centre. Plenty of food and drinks options are available for your choosing. The hotel room was extremely clean and spacious and accessible facilities! The check in staff were polite and made checking in a Breeze! Will definitely stay here again!
Reviewed August 16, 2018
Thank you for staying at Fairmont Singapore. We are glad that you found the room and the location of the hotel to your liking. It is always a pleasure reading that our colleagues have made our guest stay better. We look forward to welcoming you back. Warm regards, Jacqueline Poey Hotel Manager
Responded August 24, 2018
Fairmont Singapore
10.0
Exceptional
Zita from Indonesia
Couple
Deluxe
Stayed 1 night in July 2018
Best city view hotel”
I booked a room with city view, and they really gave us with Esplanade, Marina Bay Sands and all, infront of our bed window! And they upgraded us with a lounge facility and late check out due to our night flight schedule. Staff also helpful when we had a trouble to run coffee machine. Not to mention the location is above the MRT City Hall and linked to big mall. Very recommended! P.S: They have clean looked bed and bathroom with big bathtub.
Reviewed July 23, 2018
We are delighted to learn that you were all well-looked after by our teams and enjoyed the breathtaking harbour views from your elegantly comfortable room for a most memorable stay with us! Indeed, our central city location with world-class shopping, entertainment and dining experiences right at our doorsteps is a great convenience and delight for our guests! We look forward to welcoming you all back in the near future! Warm regards, Jacqueline Poey Hotel Manager
Responded August 15, 2018
Fairmont Singapore
5.2
GIOVANNI from Malaysia
Business traveler
Deluxe
Stayed 2 nights in December 2018
Above average”
Bad experience occurred at the reception board wirh one of 5he hotel staff .....unacceptable..
Reviewed December 10, 2018
Thank you for staying with us at the Fairmont Singapore. Our teams believe in the importance of providing a memorable stay experience for all our guests and, naturally, we are all disappointed to learn that your stay was not completely satisfactory. We apologise once again for any inconveniences caused in choosing your preferred room. Subsequently, we are heartened that our Front Office Manager was able to ensure you were comfortably settled. We thank you again for your patronage and look forward to welcoming you again on your next visit to Singapore. Warm regards, Jacqueline Poey Hotel Manager
Responded December 12, 2018
Fairmont Singapore
10.0
Exceptional
Kim from Singapore
Family with teens
Fairmont Premier Room
Stayed 1 night in November 2018
Exceptional”
Excellent location! Very good service by staff. Love the room given and the bathtub, the nessperso machine.... the view of my room was splendid! Will be back again!
Reviewed November 24, 2018
Thank you for staying with us at Fairmont Singapore. We are pleased to learn that our teams have provided good service and that you found the room and our amenities to your liking. It is a joy to learn that you had a great view as well. We look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager
Responded November 29, 2018
Fairmont Singapore
9.6
Exceptional
muhammad from Singapore
Family with young children
Fairmont Premier Room
Stayed 1 night in November 2018
Short Staycation”
In conjunction to our wedding anniversary,we have decided on this hotel this year. Was a splendid choice indeed. Location was perfect near raffles city mall,suntec city mall And marina square mall.All within walking distance esp when having an infant with us..Lots of eateries around. Fret not! Macdonald 247 below hotel premises.Given that it was our anniversary celebration,gotten a stalk of rose with greeting card and box of chocolate.Kudos management! Infant cot as per request were adhere to..Staff were all friendly.Check in check out was a breeze.Only upset thing was aircon wasn't cold tho temp was at its lowest. Called to settle and within minutes engineer came but yet remains unchanged to tempt.Thankfuly baby wasnt feel hot.To management nevertheless thanks for making everything smooth as possible.We had a wonderful stay and mini anniversary celebration at a much comfort place...
Reviewed November 18, 2018
Dear Muhammad, Thank you for staying with us at the Fairmont Singapore to celebrate your wedding anniversary! We are delighted to read that you and your family were exceedingly well-looked after by our team, loved our central city location and enjoyed a memorable stay with us! Indeed, it was our great pleasure to have helped celebrate your special milestone, to turn your moments into memories! We thank you for your feedback on the air conditioning which has given our responsible team the opportunity to re-calibrate the temperature for the comfort of all our guests. We look forward to the time when we can welcome your family again for yet another memorable stay with us at the Fairmont Singapore! Warm regards, Jacqueline Poey Hotel Manager
Responded November 22, 2018
Fairmont Singapore
8.4
Excellent
Johanes from Indonesia
Couple
Fairmont Premier Room
Stayed 6 nights in June 2018
Good location hotel with reasonably big room size and balcony”
The hotel has a good location with direct access to the mall and MRT Station. When I stayed there, there was a world cup event and people gathering at Chijmes with Big Screen and music play until late night. The people also make noisy that can be heard from my room at 25th floor. That was annoyed because it disturb my sleep. They still make noisy until almost 3am in the morning everday day. That was the annoying thing with my stay at Fairmont
Reviewed June 21, 2018
Thank you for choosing Fairmont Singapore. We are glad that you found the location of the hotel to your liking. We appreciate your feedback on the noise coming CHIJmes and have shared this with the team to look into better sound proofing the room. We do look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager
Responded June 22, 2018
Fairmont Singapore
10.0
Exceptional
Ling from Singapore
Family with teens
Fairmont Premier Room
Stayed 1 night in June 2018
Excellent service ”
I stayed in Fairmont Premier Room for 2 day 1 night. Fairmont hotel is located at a great location. It is located in Raffles City shopping mall, where there are plenty of restaurants, 1 supermarket (Jason market), Robinsons department store is located in. Besides, the hotel is located near to train station, Cityhall. (Less than 5 mins walk from hotel, in cover link where you do not have to worry even on rainy days) The services provided by Fairmont hotel staffs are excellent! I enjoyed my stay! Well done Fairmont !
Reviewed June 20, 2018
Thank you for your perfect rating of your family’s stay experience at the Fairmont Singapore! We are delighted to read how you and your family were well-looked after by our team and enjoyed our central city location with world-class shopping, entertainment and dining experiences right at our doorsteps for a most memorable stay with us! We look forward to welcoming you all back again soon! Warm regards, Jacqueline Poey Hotel Manager
Responded June 21, 2018
Fairmont Singapore
9.6
Exceptional
ALEXANDER from Singapore
Family with young children
Stayed 2 nights in February 2018
We enjoyed the facilities”
A bit expensive, if you compare to others. You can find the same price/deal for a better hotel (like shangrila). If you need to be close to the city and you do not mind extra 100-200 SGD. If you have kids and that is what your stay is all about, choose shangrila
Reviewed June 10, 2018
Thank you for staying with us at Fairmont Singapore. We are delighted to learn that you enjoyed the facilities and we appreciate your feedback as this will help us to improve. We do look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager
Responded June 13, 2018
Fairmont Singapore
8.4
Excellent
Marni from Singapore
Couple
Deluxe
Stayed 1 night in December 2017
Excellent”
it was a good stay. no complimentary parking which is an inconvenience, valet parking is super expensive and not worth it. we parked at a public carpark nearby and i was 38 weeks pregnant. i suppose it was a good exercise! otherwise the service was good. the view is breathtaking.
Reviewed April 03, 2018
Thank you for staying with us at Fairmont Singapore. We are glad that you enjoyed the majority of your stay with us and had a breathtaking view from your room. As the car park is not under the hotel, we are unable to accord complimentary parking. We do look forward to seeing you back soon, maybe with your baby as well. Warm regards, Jacqueline Poey Hotel Manager
Responded April 23, 2018
Fairmont Singapore
8.0
Excellent
Megan from United States
Couple
Fairmont Premier Room
Stayed 1 night in March 2018
Quick Trip”
My husband and I had a less than 24 hour overnight stay for a stopover flight through Singapore. Our room at the Fairmont was convenient and very comfortable for this. We were on the 15th floor and there was some street noise, but not bad. Check in and check out were quick and easy. The room was clean and quite large. I especially liked the magnified, lighted make up mirror in the bathroom and the shower was excellent. The hair dryer is located on the desk in the main room and while there is a mirror, the cord is a bit short for convenience. Overall, we were very pleased.
Reviewed March 20, 2018
Thank you for choosing Fairmont Singapore. We are happy to learn that you enjoyed the room and the amenities. We do hope that you will be back for a longer trip soon. Warm regards, Jacqueline Poey Hotel Manager
Responded April 23, 2018
Fairmont Singapore
9.2
Exceptional
Lynette from Hong Kong
Solo traveler
Fairmont Premier Room
Stayed 2 nights in March 2018
Excellent location and amazing staff”
The customer service in this hotel is amazing - the Concierge, the Front Desk, Room Service etc are all incredibly friendly and professional. They all proactively go out their way to help. Good sized rooms and great location too.
Reviewed March 17, 2018
Thank you for staying with us at Fairmont Singapore and for recognizing our colleagues. It was a pleasure to have served you and we hope to be able to do so again in the near future. Warm regards, Jacqueline Poey Hotel Manager
Responded April 23, 2018
Fairmont Singapore
8.8
Excellent
Li from Singapore
Group
Stayed 1 night in December 2017
Great location and clean hotel”
Hotel staffs are really friendly and helpful. Went there for to celebrate my friend's birthday and they gave us extra key card without us asking for it. Location is right above the MRT and shopping centre. Has everything you need in the area though might be slightly pricier since it's in the CBD area but not like everything hike up (RWS/MBS)
Reviewed February 05, 2018
Thank you for choosing Fairmont Singapore. We are pleased to learn that you enjoyed your stay with us and found the location to your liking. We hope to see you back soon. Warm regards, Jacqueline Poey Hotel Manager
Responded April 23, 2018
Fairmont Singapore
9.6
Exceptional
Han from China
Solo traveler
Deluxe
Stayed 1 night in August 2018
Golden location with so so food”
The location is very convenient,from lobby can walk to raffles city in one minute,and 3minutes to City hall MRT, and I love the big room(45 m square) with nice view And balcony out side.but the sound insolation is too bad,I only can sleep 3 hours because the beside room is too noisy.breakfast is really so so.
Reviewed August 25, 2018
Thank you for choosing Fairmont Singapore. We are pleased that you found the size of the room and the location of the hotel to your liking. We have shared your feedback regarding the soundproofing of the room and your breakfast experience with the team for their review and improvement as we strive to continually improve. We look forward to welcoming you back. Warm regards, Jacqueline Poey Hotel Manager
Responded August 28, 2018
Fairmont Singapore
9.2
Exceptional
Nur from Singapore
Couple
Deluxe Harbour View room
Stayed 3 nights in June 2018
Booked for my sister's wedding weekend”
The view of Marina Bay was gorgeous. Pretty much paying for the view. The staff were courteous. Room was large. Requested them to do up the room for the wedding couple and the staff made up the bedroom with balloons and towel swans. Thanks for that!
Reviewed July 11, 2018
Thank you for choosing the Fairmont Singapore to celebrate your sister's wedding weekend! It was our absolute pleasure to have been able to host your sister and brother-in-law exceptionally, to help turn their special moments into lifetime memories! We look forward to extending our warm hospitality to you all again! Warm regards, Jacqueline Poey Hotel Manager
Responded July 12, 2018
Fairmont Singapore
9.6
Exceptional
Stephen from Australia
Family with teens
Deluxe Harbour View room
Stayed 3 nights in June 2018
Luxurious Hotel with great views”
Luxurious Hotel with great views of Marina Bay and the City. Centrally located at Raffles City (restaurants and shopping) with the City Hall MRT Station (Green and Red lines) downstairs. Has all the bells and whistles you would expect of a high end Hotel. Staff are exceptionally courteous and friendly. Check in and check out is extremely quick (many Pilots and Airline Crew use this Hotel and they seem to really enjoy themselves there). Showers are as full and hot as you could require. Walking distance (underground via arcades) to Suntec City, Marina Square, Esplanade Theatre (Durian buildings). Above ground can walk to ParkView Square (best Gothic Architecture in Singapore - have a drink at the Atlas Bar), Arab Quarter, River and if you follow Bras Bassah Road down far enough you end up on Orchard Road.
Reviewed July 03, 2018
Thank you for choosing Fairmont Singapore and for your review. We are delighted that you took advantage of our location to explore the area during your stay. We are also pleased the you had a pleasant and quick check in and check out experience. We do look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager
Responded July 09, 2018
Fairmont Singapore
8.4
Excellent
Choo from Malaysia
Business traveler
Stayed 1 night in October 2018
Location. Bed”
Aircond a bit warm at night
Reviewed October 28, 2018
Thank you for staying at Fairmont Singapore. We are pleased that you found the location of the hotel to your liking and that you enjoyed the comfort of the bed. Thank you for sharing your feedback regarding the air conditioning and rest assured we have shared this with the teams for their review and improvement. We do look forward to welcoming you back in the near future. Warm regards, Jacqueline Poey Hotel Manager
Responded October 30, 2018
Fairmont Singapore
12345
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  • Exceptional location
  • Merlion Park
  • Esplanade MRT Station is within 0.16 km