2015
Excellent 8.7
Based on 2480 reviews

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Excellent



based on 2480 reviews
  • Cleanliness 8.9
  • Facilities 8.7
  • Location 9.3
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 7.9
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WING from Hong Kong
Families with young children
Deluxe
Stayed 1 night in June 2014
very nice hotel, the view is wonderful
Good service, nice hotel, will stay agsin next time
Reviewed September 10, 2015

John from Australia
Solo travelers
Fairmont Premier Room
Stayed 1 night in August 2015
Fairmont Singapore
new rooms , new rooms , new rooms
Very good and nice rooms too.
Reviewed September 08, 2015

Imran from Sri Lanka
Couples
Deluxe
Stayed 1 night in September 2015
Not as expected
Location, location, location
Hi, I had requested an early checkin when I made the booking. I arrived 4 hours before normal checkin and was told by the reception that early check in is not possible. However if I choose to pay a lot more, I could be upgraded to an executive club room and also check in immediately. I went ahead with that. When I arrived at the room, there was ALOT of DUST under the couches in the living room. Almost as if it wasn't cleaned in months. The breakfast buffet wasn't that great either. Cold chicken with the Nasi Lemak and unchilled banana smoothie. No real care / attention to detal was taken here. The main issue with my room was the stopper in the bath tub (which was where the shower was located too) was blocked. Basically it was not staying open. I called house keeping. They sent a tech who was UNABLE to SORT THE PROBLEM OUT. I complained once again. Again the tech arrived and was unable to sort the problem out. I complained again. The manager then sends me a complimentary fruit basket. If I needed a fruit basket, I would have ordered it. No effort was taken to rectify the problem or change my room. I find this hard to believe for a 5 star hotel. My experience at the Fairmont was not good this time around.
Reviewed September 08, 2015

YANGHEE from South Korea
Business travelers
Deluxe
Stayed 2 nights in August 2015
great stay
locations
Always great stay here
Reviewed September 07, 2015

Ann from United Kingdom
Business travelers
Deluxe
Stayed 3 nights in August 2015
Luxury hotel
Room size, staff perfomance and gym
Reviewed September 07, 2015

TAWFIQ from United Kingdom
Couples
Fairmont Premier Room
Stayed 3 nights in September 2015
Excellent stay in the newly refurbished rooms
Location, service and room design
Even better than before after the renovations.
Reviewed September 07, 2015

JESSIE from Malaysia
Business travelers
Deluxe
Stayed 1 night in January 2015
Clean and nice hotel
Location staff beautiful
Was great
Reviewed September 07, 2015

Johnson from Singapore
Solo travelers
Fairmont Premier Room
Stayed 2 nights in August 2015
an Old hotel
old hotel had done some upgrade.
just come to singapore for 3 day for my BF nothing much to comment just a place to sleep in the night. good thing is the gym is 24 hour but it not in the same building.
Reviewed September 03, 2015

Jonathon from Australia
Groups
Deluxe
Stayed 3 nights in August 2015
Great location
Spacious room, great facilities, best location
Wonderful stay. Great service, easy checking and check out. Shops and dining places at doorstep.
Reviewed September 02, 2015

Mohamad from Singapore
Families with young children
Deluxe
Stayed 1 night in August 2015
Location
Hotel Cleanlines . Have halal restaurant and good shopping area
It was pleasant and nice. The room was spacious. The decor was enough for us.
Reviewed September 01, 2015


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