Fairmont The Norfolk
Fairmont The Norfolk
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Interior view Fairmont The Norfolk
Interior view
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Interior view Fairmont The Norfolk
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Swimming pool Fairmont The Norfolk
Swimming pool
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Location
Excellent
8.4
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Fairmont The Norfolk

Excellent location
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Excellent
From 15 reviewsSee what guests said
8.2
  • Airport transfer

  • Sauna

  • Currency exchange

  • Steamroom

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Room choices
7.6
Very good
Room comfort & quality
Suite
Suite
...
  • Garden view
  • 65 m²/700 ft²
  • 1 king bed
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Standard
Standard
...
  • Garden view
  • 26 m²/280 ft²
  • 2 single beds or 1 double b...
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Deluxe King Room with Veranda
Deluxe King Room with Veranda
...
  • 35 m²/377 ft²
  • Shower
  • 1 super king bed
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Deluxe Room Only
Deluxe Room Only
...
  • Garden view
  • 30 m²/323 ft²
  • 1 super king bed
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Deluxe Queen Room with Veranda
Deluxe Queen Room with Veranda
...
  • 35 m²/377 ft²
  • Shower
  • 1 king bed
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Suite
Suite
...
  • 60 m²/646 ft²
  • Shower
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Deluxe Twin Room
Deluxe Twin Room
...
  • 35 m²/377 ft²
  • Shower
  • 2 single beds
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Junior Queen Suite
Junior Queen Suite
...
  • 60 m²/646 ft²
  • Shower
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Deluxe Courtyard Twin Room
Deluxe Courtyard Twin Room
...
  • 35 m²/377 ft²
  • Shower
  • 2 single beds
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Deluxe Courtyard King Room
Deluxe Courtyard King Room
...
  • 35 m²/377 ft²
  • Shower
  • 1 super king bed
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More about Fairmont The Norfolk

More about Fairmont The Norfolk

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (15)Booking.com Reviews (167)
8.2
Excellent
From 15 reviews
Cleanliness8.7
Facilities8.0
Location8.4
Room comfort and quality7.6
Service8.3
Value for money7.7
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Showing 9 verified guest comments
9.6
Bruno from Switzerland
Solo traveler
Standard
Stayed 6 nights in March 2017
extremely lovable and nice staff”
I was very happy to stay at Norfolk because it was perfect situated in quiet area and close to everything, walking distance to National Museum, University and Restaurants in Westland. The pool area could be more five star..........I would give 3 star there. The menue in Restaurants are good but for vegetarian like I am not so much option. Also here could be more five star I would give also 3 star in choice of menu. But staff are extremely lovable and helpful and do real the best they can. Small things are every where happen but at all I loved to be there very much and will return.
Reviewed March 29, 2017
8.8
Anthony from New Zealand
Business traveler
Deluxe Room Only
Stayed 1 night in September 2016
Excellent as usual”
Tatu restaurant well worth the visit. Breakfast very expensive
Reviewed September 18, 2016
8.0
natelie from South Africa
Business traveler
Standard
Stayed 2 nights in November 2013
very good ”
location,service and dining
the staff was very pleasant and the service was really good
Reviewed July 15, 2014
6.0
Luke from Hong Kong
Business traveler
Standard
Stayed 3 nights in August 2013
Very run down”
Efficient concierge, free access to business centre.
Closed to the university and business area, it is tranquil.
Reviewed August 20, 2013
9.0
Carol from South Africa
Business traveler
Stayed 2 nights in June 2013
Very comfortable accommodation & great food”
Friendly staff, great food, garden atmosphere
Reviewed July 01, 2013
7.3
Ian from United Kingdom
Couple
Stayed 5 nights in December 2012
Great location and facilities”
Ambience, location, history
Our stay was pleasant, but interrupted by an enforced change of room, due to building works that were being carried out. Although the hotel is generally well kept, there was still aleaking pipe in the ceing outside our romm which continually dripped into buckets. Not an attractive look. The rooms were comfortable and well serviced.
Reviewed December 19, 2012
9.2
Calice from France
Business traveler
Deluxe Room Only
Stayed 4 nights in September 2016
Excellent spot”
Sejour tranquille
Reviewed September 28, 2016
9.6
Cai from Denmark
Business traveler
Standard
Stayed 2 nights in March 2018
Dejligt hotel I Nairobi”
Historisk hotel beliggende midt i Nairobi. Dette hotel kan absolut anbefales både til forretningsrejsende og turister da hotellet og den tilhørende have er fremragende og personalet er utrolige imødekommende og professionelle. Endelig er værelserne helt i top.
Reviewed March 12, 2018
8.7
Andreas from Denmark
Couple
Standard
Stayed 1 night in March 2015
Den forsvundne reservation og betaling”
Det historiske - og stilen fra kolonitiden er ok, men burde også holdes i restauranterne.
Vi havde booket og betalt ( 2 værelser )i januar , med bekræftelse og voucher på mail. Ved ankomst kunne de ikke finde vore navne og betalingen. Vi måtte booke 2 nye værelser med risiko for at vi måtte betale igen ved afrejse. I løbet af natten havde de langt om længe fundet ud af at der var betalt- eller blot erkendt de ikke kunne opkræve noget hos os igen. Vi følte os lidt dårligt stillet ved ankomst hvis der ikke var værelser- og vi vi havde inviteret en række gæster samme aften og næste dag til møder- ubehageligt. Men personalet var meget behjælpsomme .
Reviewed March 10, 2015
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