Famiana Resort and Spa
Deluxe Garden King Or Twin Famiana Resort and Spa
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8.5
Excellent
/10
(966 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location
Parking
FREE
  • Long Beach Pearl480 m
  • Phu Quoc Day Spa890 m
  • Rory's Beach Bar910 m
  • Su Muong Pagoda2.38 km
  • Coco Dive Center2.86 km
  • Vietnam Explorer3.03 km
  • Phu Quoc Hospital3.13 km
  • Vietnam Explore PADI Diving Center3.15 km
  • Sung Hung Pagoda3.23 km
  • Rainbow Divers3.26 km
  • Free Wi-Fi
    2018

    Famiana Resort and Spa

    Cua Lap Hamlet, Duong To Commune, Cua Lap, Phu Quoc Island, Vietnam, 70000 - See map
    "Very nice Location, Wonderful beach, helpfull and friendly staff, very good Food, nice Pool, everything was really lovely and we enjoyed our stay v..."
    Ilse - September 3, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional service
    9.0 rating for service
    • Free airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

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    Property ranking|Compared to 952 Phu Quoc Island properties
    See all rankings
    Room size
    79 sqm.
    Room comfort score
    8.5/10
    Service score
    9.0/10
    Location score
    8.4/10
    Bigger than
    97
    %
    of Phu Quoc Island properties
    Better than
    96
    %
    of Phu Quoc Island properties
    Better than
    94
    %
    of Phu Quoc Island properties
    Better than
    93
    %
    of Phu Quoc Island properties
    Value for money8.2
    Distance to city center4 Km
    Location rating8.4
    Nearest airportPhu Quoc International Airport (PQC) - Vietnam
    Distance to airport4.2 km

    Rooms available at Famiana Resort and Spa

    8.5
    Excellent
    Room comfort & quality
    Beach Front Villa
    Beach Front Villa
    ...
    • Room size: 75 m²/807 ft²
    • Beach view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 200 m²/2153 ft²
    • Beach view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    Deluxe Garden King Or Twin
    Deluxe Garden King Or Twin
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe Rooms
    Deluxe Rooms
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Deluxe Ocean King Or Twin
    Deluxe Ocean King Or Twin
    ...
    • Room size: 50 m²/538 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Premium Deluxe Garden View
    Premium Deluxe Garden View
    ...
    • Room size: 50 m²/538 ft²
    • Garden view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Suite Executive
    Suite Executive
    ...
      Enter dates to see prices
      Double Or Twin Deluxe Ocean View
      Double Or Twin Deluxe Ocean View
      ...
        Enter dates to see prices
        Double Or Twin Deluxe Premium
        Double Or Twin Deluxe Premium
        ...
          Enter dates to see prices
          Double Or Twin Deluxe Garden View
          Double Or Twin Deluxe Garden View
          ...
            Enter dates to see prices

            What people love about Famiana Resort and Spa

            • 9.2
              Exceptional
              Staff 

              "Very helpfull staff and location is super."

              Almas

              |

              January 9, 2019

            • 9.2
              Exceptional

              "Resort is about 10 mins drive from the airport, and we enjoyed the welcome drinks and fruits on arrival."

              Alex

              |

              May 21, 2018

            • 8.4
              Excellent
              Staff 

              "The top says it all, hotel was good, staff friendly and fast and efficient."

              Florian

              |

              July 5, 2018

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            More about Famiana Resort and Spa

            More about Famiana Resort and Spa

            9.2
            Exceptional

            "The resort is very good, friendly staff, good location, good..."

            Tadej

            |

            October 21, 2018

            An overview

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            What they offer

            9.2
            Exceptional

            "Famiana made us feel very welcome."

            damien

            |

            January 11, 2019

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Airport transfer is available at no additional charge. In order to reserve the transfer, please inform the property of your arrival flight number at least 24 hours prior to arrival time.

            Reviews of Famiana Resort and Spa from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (966)Booking.com Reviews (217)
            8.5
            /
            10
            Cleanliness8.8
            Facilities8.4
            Location8.4
            Room comfort and quality8.5
            Service9.0
            Value for money8.2
            Rating
            9+ Exceptional (284)
            8-9 Excellent (206)
            7-8 Very Good (146)
            6-7 Good (56)
            <6 Below Expectation (48)
            Time of the year
            Mar - May (163)
            Jun - Aug (194)
            Sep - Nov (177)
            Dec - Feb (206)
            All languages
            All guests (966)
            All room types

            Show reviews that mention 

            Showing 740 verified guest comments
            12345
            8.4
            Excellent
            Jen
            Couple
            Beach Front Villa
            Stayed 3 nights in April 2019

            Great location with wonderful view”

            Famiana is only about 10 minutes drive from the airport, right in between the airport and the city centre. Spent 3 nights at beachfront villa, we enjoyed every bit of the stay in it, from sunrise till sunset. The breakfast was superb, a variety of choices, even the ordinary fried rice amazed me. Staff were friendly and supportive, however, the experience with housekeeping could have been better, the plate/bowl was put outside of our room instead of taking away, forgot to give us bathroom rug. I would give 8.7 out of 10 for the overall experience.

            Reviewed May 03, 2019

            Dear Jen, Thank you very much for sharing your experience with us! It was a pleasure to be involved in the success of your holiday. We are very happy that you appreciated our breakfast with different choices, , nice location and very friendly staff, we hope that all created a memorable moment for you. It will be a great form of motivation for our staff keep up with the good work We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported to according services. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Show more
            Famiana Resort and Spa
            9.6
            Exceptional
            Pernille from Denmark
            Family with young children
            Beach Front Villa
            Stayed 5 nights in April 2019

            Great place”

            From the first moment we entered this hotel, we felt right at home. We stayed in a beach front villa, room 310, which had ample space and is located peacefully and right on the beach with beautiful views. The hotel is not brand new, but very well maintained. We had a little trouble with the AC, and the staff was there to helt us in a matter of minutes. There is a supermarket, laundry service and great food (try May restaurant for example) at the main road, everything you need right there. Famiana’s food is great as well - both breakfast and lunch/dinner is recommendable and tasty, if you want to stay in. We stayed 5 nights and could easily have stayed longer.

            Reviewed April 29, 2019

            Dear Pernille, We are delighted to read that you had such an unforgettable and marvelous experience at our resort. Your comment has been really heartening to us. it is a great reward for the whole team and we all look forward to welcoming you again very soon! Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager

            Responded April 30, 2019
            Famiana Resort and Spa
            10.0
            Exceptional
            NAZATUL
            Couple
            Deluxe Garden King Or Twin
            Stayed 2 nights in June 2019

            Exceptional”

            I love this hotel! They upgraded us for free to a villa near to the beach! And also so many choice of food for breakfast. The staff so helpful and they decorated my room for free as it’s my honeymoon vacation and also give a cute cake written happy honeymoon.

            Reviewed July 08, 2019

            Dear NAZATUL, We are delighted to read that you had such an unforgettable and marvelous experience at our resort. Your comment has been really heartening to us. it is a great reward for the whole team and we all look forward to welcoming you again very soon! Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager

            Responded July 09, 2019
            Famiana Resort and Spa
            8.4
            Excellent
            Boon from Malaysia
            Couple
            Deluxe Garden King Or Twin
            Stayed 3 nights in May 2019

            Friendly and responsive staff”

            The best asset of this hotel is their friendly staff as they are very responsive to all the request, even before I check in, reservation already help me with lots of enquiry about the place and how can I travel around. They try their best to help you with everything. A tiny notes, if you look for any good eatery, you should try Saigonese Eatery. Also you should avoid F5 opposite of the hotel as well as the corner shop when you turn left from the hotel. The shop name is VINA PHO 18A, the worst experience in the whole island. Overall the hotel is very good, great environment and total relaxation.

            Reviewed May 27, 2019

            Dear Boon, Thank you for your wonderful review about Famiana. Your kind words have been passed to all department in the Hotel. We hope to have more chances to welcome you and your family. Wish you all the best. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager

            Responded May 28, 2019
            Famiana Resort and Spa
            7.2
            Very good
            HyeYeon from South Korea
            Couple
            Deluxe Garden King Or Twin
            Stayed 3 nights in April 2019

            Good&Bad Memories At Farmiana”

            I had good memories in Phu Quoc. When I stayed at this Resort for the first time, I felt very comfortable and satisfied as every staff is very kind to customer, they really cared of us. Then I recommended many friends to stay there if any opportunity. But for this time, I am really disappointed with one of staff's attitude(wearing glasses). I recently spent 3 nights there but while going outside, I lost my belongings in the room. Actually it values not much but she just said that she checked with housekeeper already and no one took my belongings. Does she think my belongings have legs? So unhappy with that. the important thing is staff's action like sincere apology, taking care more about larceny issue. My face was distorted with anger at that time and finally C/S manager came to me for saying sorry... She really knows how customer feels. Please make sure for your valuable things to put in safe box not to be lost! Hope those issue not to screw up your holiday.

            Reviewed May 07, 2019

            Dear HyeYeon, Thank you so much for choosing Famiana to be your host during your trip to Phu Quoc Island. We very much appreciate that you have taken some of your valuable time to share your thoughts and useful experiences with the Agoda community We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported to according services. I hope you are now better and look forward to have the pleasure of welcoming you again at Famiana Resort & Spa in the near future. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded May 14, 2019
            Famiana Resort and Spa
            8.8
            Excellent
            Natalie from United States
            Couple
            Deluxe Garden King Or Twin
            Stayed 4 nights in October 2018

            Lovely beach front ”

            The staff was very friendly, our room was clean, and breakfast was excellent. We visited for a brief break from working in in HCMC and loved lounging at the beach. Some might feel that the spa and poolside restrooms are dated. This wasn't an issue for us, we were very happy with our stay.

            Reviewed October 19, 2018

            Dear Natalie, Thank you for choosing to stay with us during your visit to Phu Quoc and for taking the time to share your review on Agoda. We hope to have the pleasure of welcoming you again at Famiana Resort & Spa and we can meet and exceed your expectations upon your next visit. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded October 20, 2018
            Famiana Resort and Spa
            10.0
            Exceptional
            Danni from China
            Family with young children
            Deluxe Garden King Or Twin
            Stayed 1 night in October 2018

            Exceptional”

            Highly recommended! We arrived in Phu Quoc at midnight when pick-up service is not provided.But the manager told me on Email that we could take a taxi to come and then the reception would pay the taxi bill. Facilities and environment is good. Staff are kind and friendly and you can always see smiles on their faces when you meet one anywhere in Famiana. We have only one suggestion that the variety of food in breakfast could be increased a little bit. All in all, we'll definitely recommend Famiana to those who's coming to Phu Quoc. See you next time!

            Reviewed October 03, 2018

            Dear Danni, Thank you very much for taking the time writing a review on Agoda. We are very happy to hear your praise regarding to our services. It was our pleasure to serve you and your family here at Famiana Resort. Your review has helped us a lot, it gives us strength and happiness to continue our job. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded October 03, 2018
            Famiana Resort and Spa
            9.6
            Exceptional
            Grace from Vietnam
            Couple
            Deluxe Garden King Or Twin
            Stayed 3 nights in August 2018

            Perfect in every way ”

            Food at breakfast was amazing! Loads of choice and plenty of everything. The freshly made omelette was a personal favourite. The pool was a bit dated but fine for its purpose. The beach is what makes this place. Gorgeous beach with plenty of sun beds. Perfect way to chill. Staff at hotel were lovely, always willing to help. My boyfriend injured his foot out snorkelling and the guy behind reception cleaned it all up for him! Amazing. Hopefully we will be back!

            Reviewed September 04, 2018

            Dear Grace, Thank you for your wonderful review about Famiana. Your kind words have been passed to all department in the Hotel. We hope to have more chances to welcome you and your family. Wish you all the best. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded September 05, 2018
            Famiana Resort and Spa
            8.4
            Excellent
            Thu from Vietnam
            Couple
            Beach Front Villa
            Stayed 2 nights in April 2018

            Fantastic hospitality”

            Service was excellent. Staff surprised us with their welcome as they knew that we went for honeymoon. The bungalow faced to the sea with a big garden in front us the balcony. Highly recommended for those who love the easy access to facilities in town and the beach resort.

            Reviewed August 23, 2018

            Dear Thu, Thank you very much for your wonderful review. We are delighted to know that you had a perfect experience here. . We are very happy you have appreciated our staff . especially,making a memorable of your honeymoon. We are looking forward to welcoming you as our Guest again, and sincerely hope that you would have wonderful experiences at our Resort next time. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded August 24, 2018
            Famiana Resort and Spa
            9.6
            Exceptional
            Ravindra from United States
            Family with young children
            Executive Suite
            Stayed 3 nights in July 2019

            Family trip to Phu Quoc”

            The trip was amazing! The VIP room was very pretty and big . I would definitely come back. The beach was a little dirty.

            Reviewed July 18, 2019

            Dear Ravindra, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded July 19, 2019
            Famiana Resort and Spa
            9.6
            Exceptional
            Stephen from United States
            Solo traveler
            Deluxe Garden King Or Twin
            Stayed 3 nights in May 2019

            Great hotel”

            I am very satisfied stay in this hotel. Comfortable staff's services with affordable price.

            Reviewed May 28, 2019

            Dear Stephen, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded June 02, 2019
            Famiana Resort and Spa
            8.4
            Excellent
            Florian from Germany
            Solo traveler
            Deluxe Garden King Or Twin
            Stayed 4 nights in June 2018

            Great hotel, horribly poluted ocean”

            The top says it all, hotel was good, staff friendly and fast and efficient. The beauty of the hotel got ruined by completely contaminated water on the beach. The ocean was full of plastic waste so dense like I have not seen it before. This problem needs to be tackled by the hotel association on PQ and eveybody involved with tourism as it has been bad for several years, but they seem not to get a hold of it. And no, this is not trash from the Thai waters, there was VN letter plastic litter all over the waves and oceans. Horrifying and clearly ruining the otherwise nice stay.

            Reviewed July 05, 2018

            Dear Florian, Warmest Greeting from Famiana Resort and Spa Phu Quoc! Thank you for taking the time to write your positive review regarding your stay. As a team, we are so pleased that you enjoyed your stay with us and you gave us such positive feedback for the hotel. We also sincerely thank you for your comments for the community We always respect and appreciate such contributions. We always have regular activities for the Phu Quoc environment but all depends on the other objective factors.We hope next time you come to Phu Quoc you will see a beautiful beach without rubbish. We send warm greetings to you and hope that you will return back to spend your vacation again with us soon. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded July 06, 2018
            Famiana Resort and Spa
            9.2
            Exceptional
            Alex from United Kingdom
            Group
            Deluxe Ocean King Or Twin
            Stayed 3 nights in May 2018

            Lovely stay”

            The resort is lovely, we were a family of 4 and were picked up from the airport. Resort is about 10 mins drive from the airport, and we enjoyed the welcome drinks and fruits on arrival. The rooms were comfortable, and any issues we had with airconditioning was sorted out within 10 minutes. The local staff were extremely helpful despite the occasional language barriers (English is not widely spoken in Phu Quoc, but staff were quick to whip out Google Translate on their phone when necessary!) Breakfast buffet was tasty. The best part of the whole resort was definitely the beach: water was clear, warm and great for swimming.

            Reviewed May 21, 2018

            Dear Alex, Thank you very much for taking the time writing a review. We are very happy to hear your praise regarding to our rooms. It was our please to serve you and your family here at Famiana Resort. Your review has helped us a lot, it gives us strength and happiness to continue our job. We are very pleased to hear that you feel comfortable with our rooms. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded June 12, 2018
            Famiana Resort and Spa
            8.8
            Excellent
            Peter from United Kingdom
            Couple
            Deluxe Garden King Or Twin
            Stayed 8 nights in May 2018

            On the whole very good”

            On the whole the resort if very nice, with polite attentive staff, clean comfortable rooms with very comfortable beds, i enjoyed my stay at this resort and would stay again. My only criticisms are that the restaurant food is mediocre and not worth the money given the variety of places to eat on the island and the pool needs some attention the tiles are coming of the bottom and it needs a good clean as it is covered in algae inbetween the tiles in places.

            Reviewed May 14, 2018

            Dear Peter, Thank you for choosing Famiana Resort and Spa as your home in Phu Quoc Island. It is our pleasure to know that you were satisfied with your stay at Famiana and with our services. Besides, we deeply apologize for any inconvenience you have experienced during your stay with us. All guests’ comments are very valuable for us and help us to improve our service in the future. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded June 12, 2018
            Famiana Resort and Spa
            8.8
            Excellent
            Yasmine from Lebanon
            Couple
            Deluxe Garden King Or Twin
            Stayed 6 nights in December 2017

            Great hotel for Phu Quoc”

            Excellent clean beach, very friendly staff, great food, nice rooms (but too bad we were there while construction was happening around us so lots of noise), and the only disadvantage was having to cross the road to get from one part of the resort that has the tennis court to the other one that has the beach. We do recommend it though.

            Reviewed March 20, 2018

            Dear Yasmine, Thank you for your recent visit to the Famiana Resort and Spa and taking the time to write such a thorough review. We are particularly happy to hear that you managed to enjoy our food, nice room.We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations, We are looking forward to another chance to welcome you as our Guest again, and sincerely hope that you will have wonderful experience at our Resort! Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded June 13, 2018
            Famiana Resort and Spa
            9.6
            Exceptional
            Svetlana from United States
            Family with young children
            Premium Deluxe Garden View
            Stayed 6 nights in December 2017

            Exceptional”

            We enjoyed our stay very much! The first night vee arrived later, when it was dark already and didn't notice that our bungalow was right next to the construction. Next morning we wake up at 6am because of the terrible noise. That morning we requested to move us to the quiet area. They did! Mr. Luan was especially helpful and made sure we got a nice room, with a bigger bed ( we had a child with us) and even gave us an extra mattress in case our daughter wanted to sleep by herself (no extra charge). Would be nice to have this room the very first day, as they should understand that the place next to construction is not a good option to have a good rest. The food was good, many fruits. The beach is not big, but still was very sufficient. Enough chairs/tables/recliners on the beach. We would definitely come back. Thank you!

            Reviewed December 22, 2017

            Dear Svetlana Thank you for your wonderful review. Hope you will come back to us in future.

            Responded January 14, 2018
            Famiana Resort and Spa
            9.2
            Exceptional
            Marine from France
            Family with young children
            Deluxe Garden King Or Twin
            Stayed 7 nights in January 2017

            Excellent stay, very friendly staff, awesome beach”

            We spent a fantastic week at Famiana with our two little kids. We have been provided with baby beds, toys for the beach, assistance in anything we asked for. The rooms are simple yet beautiful and comfortable, with large bathtub + shower. Thank you again!

            Reviewed February 16, 2017

            Dear Marine Thank you for taking the time to write a review of your stay at Famiana Resort and Spa. As a team, we are so pleased that you enjoyed your stay with us and your give such positive feedback for all areas of the hotel. We send warm greetings to you and your family and hope that you will return back to spend your vacation again with us soon.

            Responded October 20, 2017
            Famiana Resort and Spa
            9.6
            Exceptional
            emma from United Kingdom
            Couple
            Beach Front Villa
            Stayed 3 nights in December 2016

            By chance picked the best place!”

            Not knowing the island and sunce exploring it felt we were in the right place ! Good beach and perfect sea swimming . Easy access to town and restaurants plus several in walking distance . Their restaurant is their downfall. Good for breakfast , hopeless for dinner akin to faulty towers!! V comfortable beach villas but alot of building going on , including them which I fear will ruin it all . And make it all too busy. Stayed 5 nights went to another island which was terrible so returned for another 3 cosy nights, same room and welcomed Like long lost friends . V comforting . Would go again but have to be quick before it all becomes too big and busy. Looked at other hotels and relieved we had chosen Famiana . !

            Reviewed December 10, 2016

            Dear emma, Warmest Greeting from Famiana Resort and Spa Phu Quoc! Thank you for taking the time to write your positive review regarding your stay. Your feedback is always important to us in order to improve our services. It is great to know that you have chosen our resort for your holiday destination and that the associates of our resort have made your stay at pleasant one. The genuine care and comfort of our guest is always our highest mission. Your concerns and feedback have been acknowledged, noted and shared with our management. Be assured that your next visit will be even a more pleasurable one, as we continuously strive to provide the most memorable and unique stay for our guest. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Show more
            Famiana Resort and Spa
            8.0
            Excellent
            Twee from Malaysia
            Group
            Deluxe Ocean King Or Twin
            Stayed 2 nights in October 2016

            Home away from Home”

            Famiana Resort and Spa the pictures of the Resort makes the resort better than in real life., however it was above average. The food at the restaurant was very good but what really made the difference was the hospitality and helpfulness of the staff. Starting from we arrived the front desk and especially Ha i presume the Guest Relation Executive, to the restaurant and room staff. We were laughing and pampered throughout the trip, it made it's home away from home. Thank you for making our stay a very enjoyable one....

            Reviewed November 01, 2016

            Dear Twee, Thank you for your wonderful review about Famiana. Your kind words have been passed to all department in the Hotel. We hope to have more chances to welcome you and your family. Wish you all the best. Best regards, Nga Nguyen (Ms.) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc.

            Responded June 14, 2018
            Famiana Resort and Spa
            8.4
            Excellent
            Jonna from Philippines
            Couple
            Deluxe Garden King Or Twin
            Stayed 2 nights in February 2016

            Beachfront beauty”

            Coming here, make it a point to enjoy the beachfront location of the hotel. Good spot to catch the sunset. Maybe some beaches on other parts of the island have clearer waters but we didn't bother to look for them. There were no crowds anyway in the hotel when we were there. Nice pool, too! We got a Garden-view room and that was precisely it! Not even an inch of appearance of the pool or beach. So if you're the type who wants to get out of bed and sit in the balcony looking at the beach while still in your pajamas, pay for the "ocean view". But if you don't mind taking the extra time to get dressed and walk a few yards down to the poolside or beachfront, then garden view rooms should be fine. For food, of course their vietnamese selection is good! But western / continental (even in breakfast buffet) was at most, okay but not great. There are restaurants about 5-min walk from the resort's entrance that are good options for food. And there's an ATM right in front! Staff was great and always helpful!

            Reviewed February 18, 2016

            Dear Jonna, A million thanks for choosing Famiana Resort & Spa as your home in Phu Quoc Island and especially for your wonderful review for us. We always appreciate our guests' reviews and feedback so we are so happy to read yours with a perfect rating. We are very happy you have appreciated our really nice beach and private pool, great breakfast with fantastic services provided. Your praises are considered as a big motivation for us to work hard and to provide the best service to our customers. We hope to have the pleasure of welcoming you again at Famiana Resort & Spa and we can meet and exceed your expectations upon your next visit. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

            Responded June 15, 2018
            Famiana Resort and Spa
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