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Interior view, Family Guest House Kupang Baru in Surabaya
Standard Twin - Guestroom, Family Guest House Kupang Baru in Surabaya
Interior view, Family Guest House Kupang Baru in Surabaya
Interior view, Family Guest House Kupang Baru in Surabaya
Balcony/terrace, Family Guest House Kupang Baru in Surabaya
Bathroom, Family Guest House Kupang Baru in Surabaya
Bathroom, Family Guest House Kupang Baru in Surabaya

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7.2

Very good

23 reviews

23 reviews

See map
See map

7.1

Very good

Location rating score

Very good location
Popular landmarks
Surabaya Town Square 4.0 km
Tunjungan Plaza 4.8 km
Bungkul Park 4.8 km
Surabaya's Zoo 4.8 km
Tugu Pahlawan 5.4 km
Monkasel (Submarine Monument) 5.5 km
Sampoerna Museum 6.3 km
Suramadu National Bridge 6.8 km
Masjid Nasional Al Akbar Surabaya 7.0 km
Pakuwon Food Festival 11.3 km
Nearby landmarks
Puskesmas Pembantu Sono Kwijenan 210 m
Posyandu Cempaka II 250 m
Andhika Badminton Court 540 m
Puskesmas Pembantu Simohilir 860 m
Pasar Modern Puncak Permai 910 m
Consulate of Belgium 920 m
Apotek Viva Generik Donowati 920 m
Family Dental Care 920 m
Hokkey 1.1 km
Kelab Bugar Primalaras 1.1 km

Family Guest House Kupang Baru

Jalan Kupang Baru I, Dukuh Pakis, Surabaya, Indonesia, 60189 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Dukuh Pakis part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum.

Highlights

Hygiene Plus

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Laundry service

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Laundry service

Wi-Fi in public areas

Smoking area

Dry cleaning

Smoke-free property

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money7.3
Location rating7.1
Nearest airportJuanda International Airport (SUB)
Distance to airport15.0 km

Rooms available at Family Guest House Kupang Baru

Standard Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room
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  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
Guest Room
...
    Enter dates to see prices
    Standard
    ...
      Enter dates to see prices
      Room Assigned on Arrival
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Family Guest House Kupang Baru offer laundry services?

        Yes! Family Guest House Kupang Baru offers laundry service at your grasp for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

        Does Family Guest House Kupang Baru offer dry cleaning services?

        Yes! Family Guest House Kupang Baru offers dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

        What are the property's policies for children's bedding at Family Guest House Kupang Baru?

        Family Guest House Kupang Baru's policy relating to children's bedding considers guests age 7 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

        How many rooms does Family Guest House Kupang Baru have?

        Family Guest House Kupang Baru has a total of 8 rooms.

        At what time of the year is Family Guest House Kupang Baru most popular?

        Family Guest House Kupang Baru's most popular month where verified guests have stayed the most is in January.

        What payment cards are supported at Family Guest House Kupang Baru?

        Family Guest House Kupang Baru supports up to 3, with payment card options including American Express, Visa, and MasterCard.

        What do past visitors love most about Family Guest House Kupang Baru?

        Past guests that stayed at Family Guest House Kupang Baru have given this property a rating of 7.455 for its excellent service as the primary highlight for their stay.

        What is the verified guest review consensus about Family Guest House Kupang Baru's Wi-Fi?

        100.0% of our verified customer testimonials have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Family Guest House Kupang Baru down in the review section.

        What is the average rating that past Business travelers' have given to Family Guest House Kupang Baru?

        Past business travelers that have stayed at this property have given Family Guest House Kupang Baru an average rating of 6.4. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

        What restaurants are nearby Family Guest House Kupang Baru?

        Family Guest House Kupang Baru’s community is Dukuh Pakis which consists of popular restaurants such as Madame Chang, Bu Rudy Dharmahusada, and Monopole Coffee Lab.

        What time is check-in and check-out at Family Guest House Kupang Baru?

        Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Travelers checking in or out before or after the designated time frame may be charged an additional fee.

        What is the closest airport to Family Guest House Kupang Baru?

        The nearest airport to Family Guest House Kupang Baru is Trunojoyo Airport, 134.0 km away.

        See map

        Explore the neighborhood

        What people love about Family Guest House Kupang Baru

        • 10

          Exceptional

          "Room was very nice with all facilities like air con, Wifi, TV, water heather working perfectly."

          SOEGIARTO

          |

          September 1, 2020

        Overall rating:

        7.2

        Very good
        23 reviews
        Cleanliness
        7.4
        Facilities
        6.7
        Location
        7.1
        Read all reviews >
        More about Family Guest House Kupang Baru

        More about Family Guest House Kupang Baru

        Family Guest House Kupang Baru

        Enjoy all that Surabaya has to offer with a stay at Family Guest House Kupang Baru. With its convenient location, the hotel offers easy access to the city's must-see destinations.
        Enjoy all that Family Guest House Kupang Baru has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including luggage storage.
        For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
        All guestrooms at Family Guest House Kupang Baru provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find television available in some selected rooms. Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


        Around the property

        An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 4.7 km away.


        Reasons to stay here

        Compared to the city's accommodation options, this hotel scored higher than 87% of them for food and dining.
        According to guests who stayed here, this hotel's room comfort is rated higher than 86% of other accommodations in Surabaya.

        Show less

        Amenities and facilities

        Good
        Facilities

        6.7

        Languages spoken
        • English
        • Indonesian
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Wi-Fi in public areas
        Services and conveniences
        • Dry cleaning
        • Elevator
        • Ironing service
        • Laundry service
        • Luggage storage
        • Smoke-free property
        • Smoking area
        Access
        • Front desk [24-hour]
        • Pets allowed
        Cleanliness and safety
        • Body thermometer
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • Hand sanitizer
        • Physical distancing of at least 1 meter
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff
        Available in all rooms
        • Air conditioning
        • Desk
        • Free bottled water
        • Internet access – wireless
        • Linens
        • Non-smoking
        • Private bathroom
        • Shower
        • Toiletries
        • Towels
        • TV [flat screen]

        Location

        Jalan Kupang Baru I, Dukuh Pakis, Surabaya, Indonesia, 60189
        Very good
        Location

        7.1

        Airports
        • Juanda International Airport (SUB)
          15.0 km
        • Abdul Rachman Saleh Airport (MLG)
          73.6 km
        Public transportation
        • Tandes
          2.3 km
        • Pasar Turi Train Station
          4.7 km
        Hospital or clinic
        • Puskesmas Pembantu Sono Kwijenan
          210 m
        Shopping
        • Tunjungan Plaza
          4.8 km
        Convenience store
        • Indomaret
          2.8 km 13 min drive
        Cash withdrawal
        • ATM
          200 m

        What's nearby

        Popular landmarks
        • Surabaya Town Square
          4.0 km
        • Tunjungan Plaza
          4.8 km
        • Bungkul Park
          4.8 km
        • Surabaya's Zoo
          4.8 km
        • Tugu Pahlawan
          5.4 km
        • Monkasel (Submarine Monument)
          5.5 km
        • Sampoerna Museum
          6.3 km
        • Suramadu National Bridge
          6.8 km
        • Masjid Nasional Al Akbar Surabaya
          7.0 km
        • Pakuwon Food Festival
          11.3 km
        Nearby landmarks
        • Puskesmas Pembantu Sono Kwijenan
          210 m
        • Posyandu Cempaka II
          250 m
        • Andhika Badminton Court
          540 m
        • Puskesmas Pembantu Simohilir
          860 m
        • Pasar Modern Puncak Permai
          910 m
        • Consulate of Belgium
          920 m
        • Apotek Viva Generik Donowati
          920 m
        • Family Dental Care
          920 m
        • Hokkey
          1.1 km
        • Kelab Bugar Primalaras
          1.1 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-6 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 7 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-in until21:00
        • Check-out from06:00
        • Check-out until11:00
        • Reception open until21:00
        The property
        • Number of rooms 8
        Parking
        • Daily parking fee50000 IDR

        Reviews of Family Guest House Kupang Baru from real guests

        Provided by verified guests of Agoda
        7.2
        Very good
        Cleanliness7.4
        Facilities6.7
        Location7.1
        Service7.5
        Value for money7.3
        High score for Surabaya
        Rating
        9+ Exceptional (3)
        8-9 Excellent (1)
        7-8 Very Good (1)
        6-7 Good (2)
        <6 Below Expectation (5)
        Time of the year
        Mar - May (1)
        Jun - Aug (1)
        Sep - Nov (4)
        Dec - Feb (6)
        Showing 12 verified guest comments
        10.0
        Exceptional
        SOEGIARTO from Indonesia
        Group
        Standard Twin
        Stayed 1 night in February 2020

        No parking allowed, room in good condition”

        Room was very nice with all facilities like air con, Wifi, TV, water heather working perfectly. No parking, suitable for traveller who care for good room with window, home-like stay , afforfable rate, use public transportation

        Reviewed September 01, 2020

        See room deals

        10.0
        Exceptional
        SOEGIARTO from Indonesia
        Family with young children
        Standard Twin
        Stayed 1 night in February 2020

        Conveniently located affordable price”

        Very good room, all working properly like water heater, local tv channel, AIrCon, Blazing speed Wifi Suitable for traveller with public transportation as the room rate is insalely low with such good condition room

        Reviewed September 01, 2020

        See room deals

        6.4
        Good
        Zulfa from Indonesia
        Couple
        Stayed 1 night in February 2020

        So so”

        So i was staying here for 2 nights, with my husband. The place is quite easy to find with the help of google maps. If you don't navigation app then it probably be lot more difficult. But i like the neighborhood though. It was in the middle of mid-rise area. Pretty quite. Clean surrounding. The check in process was fast. The staff wasn't too friendly but he's helpful. I think all of the room were twin bed. I stayed with hus so they just kind of brought two beds together.. the bedding was quite simple. No comforter no protector.. i expected this actually since i read past reviews on this hotel. There were no towels in my room, when my hus asked the staff, they gave us two towels and 2 linens (which I'm not sure if it's meant for blanket or additional cover ... I use it as blanket anyway). Ac was cold which is nice. Hot water run properly. Tv was good. But no mineral water present at room. What's shocking was i spotted some mosquitos inside :D. So i need to do.. a little mosquito hunt there hehe. This inn also have shared kitchen upstairs complete with its utensils. No additional park cost for bike. I stayed here for IDR 35K a night so this is definitely a good deal for me. If i were to get the same price again i definitely go for this inn.. and bringing a mosquito repellent next time.

        Reviewed February 17, 2020

        See room deals

        9.2
        Exceptional
        SHU
        Solo traveler
        Standard Twin
        Stayed 1 night in July 2018

        比较新的酒店,老板人超好”

        这是住在富人区的华裔老板自己的房子,把二楼做成了酒店,非常干净,周围都是很漂亮的洋楼!老板人也超级好,提供了不少的帮助,可以中文沟通!

        Reviewed July 12, 2018

        See room deals

        6.4
        Good
        Achmad from Indonesia
        Solo traveler
        Stayed 1 night in February 2020

        Menginap hemat”

        Check in hanya membutuhkan waktu kirang dari 5 menit tanpa harus memberikan deposit. Parkiran tidak terlalu besar. Kamar cukup luas, cukup bersih dan lumayan hening karena berada di perumahan lumayan elit. Air panas di kamar mandi sangat oke, langsung bekerja dengan baik setelah dinyalakan. Hanya saja tidak disediakan handuk dan peralatan mandi lainnya. Overall oke sih.

        Reviewed February 26, 2020

        See room deals

        2.0
        Tommy from Indonesia
        Business traveler
        Standard Twin
        Stayed 1 night in December 2019

        Pihak penginapan meminta uang parkir mobil sebesar Rp 25.000. tidak boleh tidak.”

        Banyak kurangnya terutama dalam pelayanan dan kewajiban bayar parkir 25 rb padahal di halaman sendiri

        Reviewed December 13, 2019

        See room deals

        8.4
        Excellent
        Danu from Indonesia
        Business traveler
        Stayed 1 night in December 2019

        Recommended”

        Overall bagus dan recommended hanya kurangnya tidak ada toiletries (hanya handuk)

        Reviewed December 11, 2019

        See room deals

        2.8
        Adhityo from Indonesia
        Business traveler
        Stayed 1 night in November 2019

        Room only”

        Hanya dapat handuk perlengkapan mandi tdk ada tdk Dpt air mineral tidak Dapat selimut,datang jam 3 sore Nunggu kamar Baru dibersihkan.

        Reviewed November 12, 2019

        See room deals

        3.6
        Eko from Indonesia
        Solo traveler
        Standard Twin
        Stayed 1 night in October 2019

        Kecewa”

        Gk sesuai dengan fasilitas yg dijanjikan, udah gk dpat selimut, gk dapat handuk, gak dapt peralatan mandi. Asli kapok nginap di sini

        Reviewed October 29, 2019

        See room deals

        3.6
        Dwi from Indonesia
        Business traveler
        Standard Twin
        Stayed 1 night in October 2019

        Hotel terburuk”

        Hotel yang sangat mngecewakan,,wifi lemot,,klo ingin pakai selimut hari bayar lagi 20rb,,tdk ada sabun,,klo mau ad sabun mandi bayar lagi,,handuk tidak ada,,klo minta handuk bayar lagi,,hotel macam apa ini,,?!tdk ada bagus"nya sama sekali,,udah parkiran sempit susah.. Hotel terburuk yg pernah saya inap di Surabaya.

        Reviewed October 22, 2019

        See room deals

        4.0
        Eilynn from Indonesia
        Business traveler
        Standard Twin
        Stayed 1 night in March 2019

        parah, tidak akan menginap disini lagi”

        tidak disediakan handuk, kalau perlu handuk bayar 25rb, tidak disediakan selimut, tidak disediakan apapun selain ranjang (peralatan mandi, sikat gidi, dll tidak ada) tempat parkir sangat sempit

        Reviewed March 09, 2019

        See room deals

        7.2
        Very good
        Novandy from Indonesia
        Business traveler
        Standard Twin
        Stayed 1 night in October 2018

        Very good”

        dekat lokasi proyek kami

        Reviewed October 23, 2018

        See room deals

        This is a popular property. Don't miss out!

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