select your datePlease enter your stay dates to see price
Family Guest House Surabaya
Standard Double - Bathroom Family Guest House Surabaya
Interior view Family Guest House Surabaya
Interior view Family Guest House Surabaya
See all 20 photos

Family Guest House Surabaya

Gubeng Kertajaya 8c/15, Surabaya Center, Surabaya, Indonesia, 60281 - See map
Free Wi-Fi
See map
Popular landmarks
Monkasel (Submarine Monument) 1.4 km
Bungkul Park 2.4 km
Tunjungan Plaza 2.7 km
Surabaya's Zoo 3.0 km
Surabaya Town Square 3.5 km
Suramadu National Bridge 3.5 km
Tugu Pahlawan 4.4 km
Pakuwon Food Festival 4.9 km
Sampoerna Museum 6.1 km
Masjid Nasional Al Akbar Surabaya 7.9 km
Nearby landmarks
Apotek Meliana 190 m
Klinik & Salon Hewan Cika 230 m
Taman Karang Wismo 490 m
Parkir Kertajaya 500 m
SBC Skin Clinic 670 m
Laboratorium Kesehatan Dinas Kesehatan Surabaya 670 m
Rumah Sakit Pura Raharja 680 m
ApotekBoy_Dr.Franky 690 m
Parkir Perpustakaan 760 m
Bonnet 770 m

6.9

Good

Location rating score

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Ticket services

  • Laundry service

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.0
Distance to city center0.5 km
Location rating6.9
Nearest airportJuanda International Airport (SUB)
Distance to airport11.4 km

Rooms available at Family Guest House Surabaya

Very good
Room comfort & quality
7.8
Standard Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Standard Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
      Enter dates to see prices
      Double Room
      ...
        Enter dates to see prices
        2 Beds
        ...
          Enter dates to see prices
          Run of House
          ...
            Enter dates to see prices
            Run of House
            ...
              Enter dates to see prices
              2 Beds
              ...
                Enter dates to see prices
                Double Room
                ...
                  Enter dates to see prices

                  Frequently asked questions

                  What time is check-in and check-out at Family Guest House Surabaya?

                  Check-in is from 10:00 AM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                  How do I get to Family Guest House Surabaya?

                  For those who wish to drive their own cars, Family Guest House Surabaya has a car park available for guests. Parking is free for guests.

                  Is breakfast offered at Family Guest House Surabaya?

                  Wake up to a great buffet breakfast at Family Guest House Surabaya.

                  What is the smoking policy at Family Guest House Surabaya?

                  Family Guest House Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

                  See map
                  Explore the neighborhood
                  Property ranking|Compared to 706 Surabaya properties
                  See all rankings
                  Room comfort score
                  7.8/10
                  Room size
                  20 sqm.
                  Cleanliness score
                  8.1/10
                  Value for money score
                  8/10
                  Better than
                  95
                  %
                  of Surabaya properties
                  Bigger than
                  87
                  %
                  of Surabaya properties
                  Better than
                  81
                  %
                  of Surabaya properties
                  Better than
                  76
                  %
                  of Surabaya properties
                  Up to 30% off with Agoda Insider Deals!

                  Prices drop the moment you sign in!

                  Sign in now
                  Overall rating:

                  7.5

                  Very good
                  221 reviews
                  Cleanliness
                  8.1
                  Facilities
                  7.0
                  Location
                  6.9
                  Read all reviews >
                  More about Family Guest House Surabaya

                  More about Family Guest House Surabaya

                  If what you're looking for is a conveniently located hotel in Surabaya, look no further than Family Guest House Surabaya. Situated only 0.5 km from the city center, guests are well located to enjoy the town's attractions and activities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Rumah Sakit Jiwa, Rumah Sakit Ibu Dan Anak Lombok Dua Dua, Rumah Sakit Bedah Surabaya.

                  The facilities and services provided by Family Guest House Surabaya ensure a pleasant stay for guests. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, restaurant.

                  Family Guest House Surabaya is home to 17 bedrooms. All are tastefully furnished and many even provide such comforts as internet access – wireless, internet access – wireless (complimentary), air conditioning, wake-up service, desk. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Family Guest House Surabaya is your one-stop destination for quality hotel accommodations in Surabaya.

                  Show less

                  Most talked about facilities

                  Housekeeping

                  28 mentions

                  Breakfast

                  12 mentions

                  Internet

                  7 mentions

                  Food & Dining

                  3 mentions

                  What they offer

                  Show less

                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  Food and dining

                  Breakfast options

                  Buffet

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  Property's guest policies

                  Show less

                  Some helpful facts

                  Show less

                  Reviews of Family Guest House Surabaya from real guests

                  Provided by verified guests of Agoda
                  7.5
                  /
                  10
                  Cleanliness8.1
                  Facilities7.0
                  Location6.9
                  Room comfort and quality7.8
                  Service7.8
                  Value for money8.0
                  High score for Surabaya
                  Rating
                  9+ Exceptional (20)
                  8-9 Excellent (51)
                  7-8 Very Good (68)
                  6-7 Good (40)
                  <6 Below Expectation (37)
                  Time of the year
                  Mar - May (66)
                  Jun - Aug (25)
                  Sep - Nov (48)
                  Dec - Feb (77)
                  Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
                  All guests (221)
                  All room types
                  All languages

                  Show reviews that mention 

                  Showing 216 verified guest comments
                  12345
                  9.6
                  Exceptional
                  Agung from Indonesia
                  Group
                  Standard Twin
                  Stayed 1 night in January 2016

                  Exceed expectation”

                  When I searched for a "backpacker" hotel during my short visit to East Java last week, what I got is obviously more than what I expected. Room is quite clean, hotel facilities are the same as what were advertised (air conditioned room, wifi, hotel amenities, breakfast, cable tv, even hot water showers, yes, who need hot water showers in Surabaya by the way :D). The staffs were nice and helpful. Already recommend this place for my families if they're planning to visit Surabaya. Just a small note for anyone who are planning to stay here, if you ride a car, don't follow google maps if it directs you to enter the hotel through Pucang Anom Street. The alley is too narrow. Enter the hotel from Kertajaya Street, turn left just exactly right before Bank Ganesha (Gubeng Kertajaya X).

                  Reviewed January 28, 2016

                  See room deals

                  9.3
                  Exceptional
                  Anna from Indonesia
                  Group
                  Standard Twin
                  Stayed 1 night in October 2013

                  Best guest house ever”

                  Friendly staff, clean and big room, 24hrs free coffee and tea

                  I like this guest house very much, it feels like home. All staff are friendly. There are tea, coffee, Milo in the lobby which you can take as much as you like anytime you want (for free !) . Breakfast is limited choice between Indonesian instant noodle or toast breads. But it is OK for the price I paid. I will always come back to this guest house if I go to Surabaya.

                  Reviewed November 05, 2013

                  See room deals

                  9.3
                  Exceptional
                  Arnaud from France
                  Couple
                  Standard Double
                  Stayed 4 nights in May 2013

                  Great flashpacker hotel: clean,comfy, great value”

                  Very clean, good AC&Wifi, Quiet residential area but easy to access main roads

                  This hotel is really a little gem. For a price which just fitted into our flashpacker budget we had an exceptionnally clean & comfortable room by Indonesian standards. The AC & Wifi worked very well, and the staff were exceptionally attentive providing excellent service. The only point to be aware of is that the staff do not really speak English (they understand some) so cannot provide much tourism help (although they had a brochure to recommend a driver that we used who was great - Andrew)& you need to get your phrasebook ready! We were very lucky to meet Nani, a member of the family who welcomed us in fluent English & showed us around, showed us places to eat in the neighbourhood & gave us lots of tourism ideas. We would definitely go back there again if we return to Surabaya - a real find.

                  Reviewed June 06, 2013

                  See room deals

                  9.0
                  Exceptional
                  Joanna from Malaysia
                  Couple
                  Standard Double
                  Stayed 1 night in April 2011

                  1 star rate for 5 stars hospitality”

                  clean room and very helpful and friendly staffs

                  a bit far from city centre but taxi only costs 2 or 3 usd from guest house to plaza tanjungan (biggest shopping centre in surabaya). Staffs are very happy to help and provide information. Free coffee and tea 24/24.

                  Reviewed April 08, 2011

                  See room deals

                  9.0
                  Exceptional
                  Wan from Malaysia
                  Group
                  Standard Double
                  Stayed 1 night in April 2013

                  Clean & quiet hotel, good location”

                  Clean room, comfortable beds & clean sheets, 24 hours self service hot beverages.

                  We stayed just 1 night in this hotel as an overnight stop en-route to East Java tour (Bromo, Semeru & Ijen). It was a little difficult to find the hotel since it was nestled in a nice residential area not too far from the city. It is good value for money although it will be easier if you are able to communicate in Indonesian since the staff there speaks mainly Indonesian. There are nearby warungs where you can get Indonesian food. Would recommend this hotel as a place to explore Surabaya before moving on to other places.

                  Reviewed April 30, 2013

                  See room deals

                  9.3
                  Exceptional
                  wan from Malaysia
                  Solo traveler
                  Standard Double
                  Stayed 2 nights in November 2011

                  Budget hotel with good facilty”

                  Near to town

                  Stay at the hotel for two days when arrive in surabaya, choose the hotel becouse it location near the centre of town, there a convenient store just around the corner for the supply you need. Hotel service is adequote for a budget hotel. Hotel facilty is clean and comfortable enough. Breakfast selection is limited. recommend for traveller for like to be near the city.

                  Reviewed December 07, 2011

                  See room deals

                  8.7
                  Excellent
                  Hendri from Indonesia
                  Family with young children
                  Standard Double
                  Stayed 1 night in October 2013

                  Comfortable Guest House”

                  Clean, Comfort, Quiet Surrounding

                  My Family stays for one night to attend my brother wedding, the location are easy to find. The staff are welcoming so nice. But the most thing my family love are the surrounding are so quiet and comfort so we can rests after the wedding and ready for journey back to Madiun City. The breakfasts are not much choice, only fried rice with scrambled egg, and toast bread, but it's fair enough compared to the price. The staff are friendly and welcoming so nice. Next time if we need place to stay, we will definitely back to this guest house. Nice

                  Reviewed October 09, 2013

                  See room deals

                  7.7
                  Very good
                  Fia from Australia
                  Solo traveler
                  Standard Double
                  Stayed 9 nights in May 2012

                  Clean, great location, but no bathtub”

                  its location, the atmosphere, lovely and helpful staff

                  i love the place and definitely will stay there again and recommend it to friends. it runs like a hotel but with better service. it's located in quite and lovely "kampung" but not far from the main road and it's great place to experience day-to-day surabaya lifestyle. it nears 24 hours alfamart which is very handy to get bottle of beers whenever. no mosque around so don't worry about it waking at 4.30 in the morning. it's very multicultural place of surabaya. the against i may say, my room has no window! and adding bathtub will be lovely.

                  Reviewed May 23, 2012

                  See room deals

                  8.3
                  Excellent
                  Junita from Indonesia
                  Group
                  Standard Twin
                  Stayed 1 night in March 2011

                  clean and confortable hotel in the city center”

                  very clean and confortable

                  we only stay for 1 night for transit from bali to medan. we just had bali trip as backpacker and stay in budget hotels in bali, then took travel (car) to surabaya and surprisingly this hotel is very confortable and clean. We love staying here. With our budget, staying in this hotel is a final gift after those budget hotel experiences in bali. i recomande this hotel for bussinese traveller also

                  Reviewed March 14, 2011

                  See room deals

                  9.7
                  Exceptional
                  jilly from Indonesia
                  Business traveler
                  Standard Double
                  Stayed 1 night in January 2013

                  My fave hotel @ surabaya”

                  Cheap, clean, hommy

                  This is my fave place to stay @ surabaya. Its cheap clean and very homy. LocAtion strategic, Free coffee tea etc for 24 hour, good simple breakfast.

                  Reviewed January 21, 2013

                  See room deals

                  9.0
                  Exceptional
                  Patrice from United States
                  Solo traveler
                  Standard Twin
                  Stayed 1 night in November 2013

                  very good value hotel”

                  great breakfast, location and location

                  I often go to this hotel when I'm in Surabaya. It's very good value and I'm never disappointed by the staff.

                  Reviewed November 22, 2013

                  See room deals

                  7.0
                  Very good
                  Patrice from United States
                  Solo traveler
                  Standard Twin
                  Stayed 1 night in March 2014

                  good value hotel”

                  large rooms

                  I always stay a Family Guest House Surabaya when I'm in Surabaya. The staff is very friendly and helpful. The rooms are reasonably priced.

                  Reviewed March 17, 2014

                  See room deals

                  7.3
                  Very good
                  Thannavant from Thailand
                  Solo traveler
                  Standard Twin
                  Stayed 1 night in July 2011

                  good location if u come from Gubeng train station”

                  good location from Train station , nice staff

                  If u arrive Surabaya from Gubeng train station, This GH is one of choices. Not far from Train staion, about 10 min. by taxi , you will arrive this GH. Staff is nice and can help you for recommendation.Disadventage is it far from heart of Surabaya city, you can't walk to heart of city.The GH is situated in town alley , no restaurant near it but you can find the convenient store for many applilance. may be difficult to find something to eat at night , only i found is local food sell by local people . it's nice place to stay for waiting for your flight or your train to go on your trip.

                  Reviewed July 18, 2011

                  See room deals

                  8.7
                  Excellent
                  Hailan from Malaysia
                  Group
                  Standard Twin
                  Stayed 3 nights in April 2011

                  Very clean and peaceful hotel”

                  Breakfast is simple but nice, cozy environment

                  Me and my friends love staying here. Though is a bit remote, but its near to Surabaya town where we can find Batik, brownies etc

                  Reviewed May 20, 2011

                  See room deals

                  9.3
                  Exceptional
                  Asriza from Indonesia
                  Family with teens
                  Standard Double
                  Stayed 3 nights in July 2012

                  good service, clean room, nice air”

                  the good service and friendly staff, really feel like a family.

                  As the name: "Family", staying in this guesthouse really made me feel like at home, among the family. All the staff are young, but so friendly, nice, cooperative, and high willingness to serve. The design of the room is simple but so comfortable, and very clean!

                  Reviewed July 18, 2012

                  See room deals

                  7.0
                  Very good
                  zoe from United Kingdom
                  Group
                  Standard Twin
                  Stayed 2 nights in March 2012

                  A hidden gem!”

                  Nice clean rooms and plenty of free tea and coffee available!

                  this little gem of a hotel is tucked away in a little back road and we were getting a bit worried about exactly where we had booked as we drove there but once we arrived we breathed a huge sigh of relief. it really is a little piece of lovliness tucked away amidst the noise and chaos of surabaya!!

                  Reviewed May 12, 2012

                  See room deals

                  7.7
                  Very good
                  Patrice from United States
                  Solo traveler
                  Standard Double
                  Stayed 1 night in February 2014

                  great value”

                  large room, swimming pool, fast internet

                  I always stay at the guesthouse when I travel to Surabaya. The location is great and the internet is super fast in the room.

                  Reviewed February 20, 2014

                  See room deals

                  9.3
                  Exceptional
                  Armand from Indonesia
                  Solo traveler
                  Standard Twin
                  Stayed 2 nights in January 2012

                  Nice + Cheap + Good Location”

                  Great service, new and nice place, near city center

                  it's a nice place in the middle of residential area but very near to city center, rather new, and more importantly well lit (i've been to some other place that is dark and gives me creep). the service is in general good as well. wifi is good. breakfast is a simple (as i recall there are only fried rice and instant noodle with egg with standard coffee/ tea ... simple but effective) cons: the mattress could be better. it looks like it's been there for sometime that it forms rather concave surface when lied upon, rather than firmly support my back.

                  Reviewed January 31, 2012

                  See room deals

                  9.0
                  Exceptional
                  Patrice from United States
                  Solo traveler
                  Standard Double
                  Stayed 1 night in February 2013

                  great location”

                  swimming pool

                  The hotel is good especially for the price they charge. I booked the room and ask the staff to help me buy train ticket before my arrival. They are very helpful and friendly. Hotel location is not bad

                  Reviewed February 22, 2013

                  See room deals

                  7.7
                  Very good
                  Dorothy from Indonesia
                  Business traveler
                  Standard Twin
                  Stayed 2 nights in December 2012

                  Nice guest house”

                  spacious room, clean, friendly staff, international TV channels!!

                  The main road to the guest house was closed when I stayed here for 2 days. Thus we had to use another road, but it was not a problem for me. They have limited breakfast option; toast and Indonesian dish, but it was good enough for me.

                  Reviewed December 08, 2012

                  See room deals

                  12345
                  This is a popular property. Don't miss out!

                  Back to search results

                  Back to room choices

                  |

                  Dismiss

                  null