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Guestroom, favehotel MEX Tunjungan Surabaya in Surabaya
Fabroom, favehotel MEX Tunjungan Surabaya in Surabaya
Entrance, favehotel MEX Tunjungan Surabaya in Surabaya
Lobby, favehotel MEX Tunjungan Surabaya in Surabaya
Lobby, favehotel MEX Tunjungan Surabaya in Surabaya
Interior view, favehotel MEX Tunjungan Surabaya in Surabaya
Interior view, favehotel MEX Tunjungan Surabaya in Surabaya

Removed from saved list

7.7

Very good

3,447 reviews

3,447 reviews

Housekeeping34
Breakfast12
Shops9
See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Basuki Rahmat Street
120 m
Tanah kosong
190 m
Taman Kombes Pol M Durayat
250 m
Joko Dolog Statue
300 m
Joko Dolog Buddhist Statue
320 m
Popular landmarks
Monkasel (Submarine Monument)
1.1 km
Tugu Pahlawan
2.3 km
Suramadu National Bridge
2.5 km
Bungkul Park
2.8 km
Surabaya Town Square
3.3 km
Closest landmarks
Parking Park
140 m
Citibank
140 m
Panti Asuhan Matahari Terbit
190 m
The TV Bar
200 m
Malaysia Air
210 m

favehotel MEX Tunjungan Surabaya

Jl. Pregolan 1 - 5, Surabaya Center, Surabaya, Indonesia, 60262 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Hygiene Plus

Located in heart of Surabaya

Check-in [24-hour]

Airport transfer

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

11 travelers have booked today.

Value for money7.7
Distance to city center0 km
Location rating8.5
Nearest airportJuanda International Airport (SUB)
Distance to airport13.5 km

Rooms available at favehotel MEX Tunjungan Surabaya

Faveroom
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
Funroom
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 1 double bed or 2 single be...
Enter dates to see prices
Fabroom
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Room
...
  • Room size: 16 m²/172 ft²
Enter dates to see prices
Faveroom Smoking
...
  • Room size: 16 m²/172 ft²
  • 1 king bed or 2 single beds
Enter dates to see prices
fabroom Smoking
...
  • Room size: 32 m²/344 ft²
  • 1 king bed
Enter dates to see prices
Room Superior
...
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Room standard
...
  • Shower
Enter dates to see prices
Suite Standard
...
  • Shower
Enter dates to see prices

Frequently asked questions

Does favehotel MEX Tunjungan Surabaya have bars on the premises?

Enjoy your trip the ideal way with a beverage in your hand at favehotel MEX Tunjungan Surabaya's bar available right in front of your doorstep for when you need a sip or two.

Does favehotel MEX Tunjungan Surabaya have a fitness center?

Yes! favehotel MEX Tunjungan Surabaya features fitness center that is conveniently located on site, catering to your active needs to stay in shape while on holiday. For more details, please contact the property for more information.

What points of interest are in close proximty of favehotel MEX Tunjungan Surabaya that are in walking distance?

While staying at favehotel MEX Tunjungan Surabaya, kick start your getaway by visiting the nearest attractions that are within walking distance to the property which include Basuki Rahmat Street, Tanah kosong, and Taman Kombes Pol M Durayat.

When was favehotel MEX Tunjungan Surabaya built?

favehotel MEX Tunjungan Surabaya was built in 2010.

How many floors does favehotel MEX Tunjungan Surabaya have?

favehotel MEX Tunjungan Surabaya has a total of 4 floors.

At what time of the year is favehotel MEX Tunjungan Surabaya most popular?

favehotel MEX Tunjungan Surabaya's most popular month where verified guests travelers have stayed the most is in December.

What was the average room rate for favehotel MEX Tunjungan Surabaya been in the past month?

The average room rate for favehotel MEX Tunjungan Surabaya in the past month is 354814.48 IDR, compared to city's average of 234640.23 IDR.

What is the average rating that verified Couples' have given to favehotel MEX Tunjungan Surabaya?

Verified couple travelers that have stayed at this property have given favehotel MEX Tunjungan Surabaya an average rating of 7.7. You can look up on more in depth customer reviews, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What dining places are nearby favehotel MEX Tunjungan Surabaya?

favehotel MEX Tunjungan Surabaya’s local neighborhood is Surabaya Center which includes popular restaurants such as My Story, Bon Ami Restaurant, and Ayam Tulang Lunak Malioboro.

What is the closest airport to favehotel MEX Tunjungan Surabaya?

The closest airport to favehotel MEX Tunjungan Surabaya is Trunojoyo Airport, 130.0 km away.

Is breakfast offered at favehotel MEX Tunjungan Surabaya?

Wake up to an exceptional buffet breakfast at favehotel MEX Tunjungan Surabaya. Guest visitors can enjoy breakfast offered with an additional charge of 55000 IDR for adults and 35000 IDR for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about favehotel MEX Tunjungan Surabaya

  • 9.6

    Exceptional
    Cleanliness

    "It was clean and comfy."

    Shahib

    |

    May 26, 2022

  • 10

    Exceptional
    Cleanliness

    "Clean, sleep piece, and nice serve"

    Ana

    |

    March 24, 2022

  • 7.2

    Very good
    Location

    "Place location is good and walking distance to supermarket and Tunjungan Plasa mall."

    Rudy

    |

    July 21, 2023

Property ranking|Compared to 999 Surabaya properties
See all rankings
Room comfort score
7/10
Room size
24 sqm.
Location score
8.5/10
Cheapest price score
Better than
92
%
of Surabaya properties
Bigger than
88
%
of Surabaya properties
Better than
78
%
of Surabaya properties
Better than
77
%
of Surabaya properties
Overall rating:

7.7

Very good
3,447 reviews
Cleanliness
7.6
Facilities
7.1
Location
8.5
Read all reviews >
What travelers say they love:
Best hotel in surabaya❤️
Nofita from Malaysia
Couple
More about favehotel MEX Tunjungan Surabaya

More about favehotel MEX Tunjungan Surabaya

favehotel MEX Tunjungan Surabaya

See the best of Surabaya with a stay at favehotel MEX Tunjungan Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by favehotel MEX Tunjungan Surabaya ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at favehotel MEX Tunjungan Surabaya. The hotel provides linen service in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at favehotel MEX Tunjungan Surabaya. Pamper and indulge yourself with a visit to the massage and spa. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

This is your chance to explore all that Surabaya has to offer. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 310 m away.


Reasons to stay here

This hotel's food and dining score higher than 93% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.1

Most talked about facilities

Housekeeping

126 mentions

Breakfast

105 mentions

Food & Dining

42 mentions

Internet

39 mentions

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Massage
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Drago Restaurant
  • Cuisine: Asian, Indonesian
  • Menu: Buffet

Location

Jl. Pregolan 1 - 5, Surabaya Center, Surabaya, Indonesia, 60262
Excellent
Location

8.5

Airports
  • Juanda International Airport (SUB)
    13.5 km
  • Abdul Rachman Saleh Airport (MLG)
    74.7 km
Public transportation
  • Gubeng Train Station
    1.3 km
  • Pasar Turi Train Station
    2.2 km
Hospital or clinic
  • Panti Asuhan Matahari Terbit
    190 m
Shopping
  • Tunjungan Plaza
    320 m
Convenience store
  • Indomaret
    850 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Tunjungan Plaza
    320 m
  • Monkasel (Submarine Monument)
    1.1 km
  • Tugu Pahlawan
    2.3 km
  • Suramadu National Bridge
    2.5 km
  • Bungkul Park
    2.8 km
  • Surabaya Town Square
    3.3 km
  • Surabaya's Zoo
    3.4 km
  • Sampoerna Museum
    4.0 km
  • Pakuwon Food Festival
    6.9 km
  • Masjid Nasional Al Akbar Surabaya
    8.3 km
Nearby landmarks
  • Basuki Rahmat Street
    120 m
  • Parking Park
    140 m
  • Citibank
    140 m
  • Tanah kosong
    190 m
  • Panti Asuhan Matahari Terbit
    190 m
  • The TV Bar
    200 m
  • Malaysia Air
    210 m
  • Erha
    240 m
  • Taman Kombes Pol M Durayat
    250 m
  • Joko Dolog Statue
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee230000 IDR
  • Distance from city center0 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)55000 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 162
  • Year property opened2010

Reviews of favehotel MEX Tunjungan Surabaya from real guests

Provided by verified guests of Agoda
7.6
Cleanliness7.6
Facilities7.1
Location8.5
Room comfort and quality7.0
Service7.6
Value for money7.7
High score for Surabaya
Rating
9+ Exceptional (213)
8-9 Excellent (265)
7-8 Very Good (602)
6-7 Good (333)
<6 Below Expectation (431)
Time of the year
Mar - May (414)
Jun - Aug (426)
Sep - Nov (515)
Dec - Feb (489)

Show reviews that mention 

Showing 1,844 verified guest comments
12345
10.0
Exceptional
Fine from Indonesia
Solo traveler
Faveroom
Stayed 3 nights in May 2022

Vocation ”

Favehotel mex tunjangan Surabaya is the best choice for your stay overnight

Reviewed June 21, 2022

See room deals

Dear Fine, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded June 25, 2022
favehotel MEX Tunjungan Surabaya
10.0
Exceptional
Linna from Indonesia
Couple
Faveroom
Stayed 1 night in March 2022

Exceptional”

The hotel is about 200 m to the TJ mall ,near alfa mart easy to find food

Reviewed March 23, 2022

See room deals

Dear Mrs.Lina, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded March 23, 2022
favehotel MEX Tunjungan Surabaya
10.0
Exceptional
Patricia from Indonesia
Couple
Faveroom
Stayed 1 night in January 2022

Exceptional”

The hotel is recommended, the facilities are very nice.

Reviewed April 30, 2022

See room deals

Dear Ibu Patricia, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded May 03, 2022
favehotel MEX Tunjungan Surabaya
9.6
Exceptional
Shahib from Indonesia
Solo traveler
Faveroom
Stayed 1 night in May 2022

Value for budget”

The room was good for its value. It was clean and comfy. However, the wifi connection was terrible.

Reviewed May 27, 2022

See room deals

Dear Mr Shahib, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded May 30, 2022
favehotel MEX Tunjungan Surabaya
10.0
Exceptional
Ana from Indonesia
Solo traveler
Faveroom
Stayed 1 night in March 2022

Sleep well”

Clean, sleep piece, and nice serve

Reviewed March 24, 2022

See room deals

Dear Mrs. Ana, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded March 26, 2022
favehotel MEX Tunjungan Surabaya
10.0
Exceptional
Vila from Indonesia
Business traveler
Funroom
Stayed 2 nights in May 2022

Strategis”

Lokasi strategis, bersih.

Reviewed June 08, 2022

See room deals

Dear Ibu Vila, Terima kasih telah meluangkan waktu Anda untuk memberikan penilaian mengenai hotel kami. Kami sangat senang mengetahui bahwa Anda menikmati waktu menginap bersama kami. Kami nantikan kembali kedatangan Anda di Favehotel MEX Tunjungan Surabaya. Salam Hangat, Arditha Dewantari Hotel Manager

Responded June 09, 2022
favehotel MEX Tunjungan Surabaya
10.0
Exceptional
Yolanda from Indonesia
Couple
Faveroom
Stayed 1 night in September 2022

Good job”

Recommended

Reviewed September 04, 2022

See room deals

Dear Yolanda, We very much appreciate your comments regarding your stay at favehotel Mex Tunjungan Surabaya It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Arditha Dewantari Hotel Manager

Responded September 06, 2022
favehotel MEX Tunjungan Surabaya
10.0
Exceptional
Peter from Indonesia
Business traveler
Faveroom
Stayed 1 night in February 2021

For all”

Over all good enough

Reviewed March 01, 2021

See room deals

Dear Mr. Peter, Thank you for your time for sharing your experience during your stay with us. Great to know that you enjoyed your stay. Your comments is valuable for improving our service quality and delivering the excellent service always. Trust I would share your compliments to my teams. We’re looking forward to welcoming you for extended your gorgeous experience with us in the near future. Best Regards, Malpin Pagau Room Division Manager

Responded March 24, 2021
favehotel MEX Tunjungan Surabaya
8.8
Excellent
Lian from Indonesia
Couple
Faveroom
Stayed 1 night in July 2022

Five mex”

For that price is good near from Everywhere if u stay in center Surabaya

Reviewed July 28, 2022

See room deals

Dear Mr. Lian, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded July 29, 2022
favehotel MEX Tunjungan Surabaya
9.2
Exceptional
Erviana from Indonesia
Couple
Faveroom
Stayed 1 night in May 2022

Exceptional”

unfortunately, the room has no window.

Reviewed May 18, 2022

See room deals

Dear Ibu Erviana, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded May 27, 2022
favehotel MEX Tunjungan Surabaya
8.4
Excellent
samsul from Indonesia
Solo traveler
Faveroom
Stayed 1 night in April 2020

Good Location”

If you are looking for good location in Surabaya Center with budget hotel, FaveMEX is the best choice. You won't regret..!! it's pretty close to Tunjungan Plaza the most iconic mall in Surabaya and you just need on foot to reach.

Reviewed June 26, 2020

See room deals

8.4
Excellent
G from Indonesia
Family with teens
Funroom
Stayed 1 night in January 2022

Ok”

If you just want to rest n have a nice sleep. Don't expect more

Reviewed March 26, 2022

See room deals

Dear G , Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded March 26, 2022
favehotel MEX Tunjungan Surabaya
8.0
Excellent
Aditya from Indonesia
Solo traveler
Faveroom
Stayed 1 night in July 2020

Location is great - a good stay for a night”

The location is right at the heart of Surabaya. The hotel provides water refilling which is great to reduce plastic bottles. The room is rather small. The shower room is nice with a big mirror. The WiFi is quite slow

Reviewed September 26, 2020

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Dear Mr Aditya, Thank you for taking your precious time to share your experience during your stay at Favehotel MEX Tunjungan Surabaya. We are glad to read that you were impressed by the location hotel. On the other hand, regret to learn that you were not entirely satisfied with our WiFi connection. Please rest assured that your feedback has been taken very seriously and shared to our team concerned for further action and improvement. This kind of improvement could only possibly be made by the constructive feedback from our valued guests like yourself. Once again thank you for sharing your feedback and we are looking forward to welcoming you back in the nearest future. Best Regards, Malpin Pagau Operations Manager

Responded March 13, 2023
favehotel MEX Tunjungan Surabaya
8.0
Excellent
Arie from Indonesia
Business traveler
Faveroom
Stayed 3 nights in February 2022

Consider this for your short trip to Surabaya”

good location

Reviewed February 28, 2022

See room deals

Dear Bapak Arie, Thank you for choosing us during your stay in Surabaya and for taking the time to share your comments. We are very happy to know that you are satisfied during your stay with us. We are looking forward to welcome you back and give you our best service at Favehotel Mex Tunjungan Surabaya. Best Regards, Arditha Dewantari Hotel Manager

Responded March 01, 2022
favehotel MEX Tunjungan Surabaya
8.0
Excellent
Evi from Indonesia
Couple
Faveroom
Stayed 1 night in September 2020

18 m2, ”

Not for family vacation, business only. The room is small. Just for sleep.

Reviewed October 01, 2020

See room deals

Dear Evi, Thank you for choosing Favehotel MEX Surabaya and to share your stay experiences with us. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we will make sure your next visit will be as pleasant as the previous one. Best Regards, Malpin Pagau Room Division Manager

Responded January 30, 2021
favehotel MEX Tunjungan Surabaya
7.6
Very good
joseph from United States
Couple
Faveroom
Stayed 1 night in November 2020

Will stay again”

The staff , service and location is the best value at that hotel. Everything else is just ok!

Reviewed November 19, 2020

See room deals

Dear Mr. Joseph, Thank you very much for taking your precious times to share your valuable feedback and we do appreciate it! The entirely Favehotel MEX Surabaya team is so delighted to hear that you were enjoying your stay with us Once again, thank you and we hope to have other opportunity to welcome you again in the nearest future. Best Regards, Malpin Pagau Room Division Manager

Responded January 30, 2021
favehotel MEX Tunjungan Surabaya
7.6
Very good
Ananda from Indonesia
Solo traveler
Faveroom
Stayed 1 night in August 2022

standard”

there are no window at the room,

Reviewed December 09, 2022

See room deals

Dear Ananda, Thank you for taking the time to share your experience. We are am that your experience did not meet your expectations, and please allow me to express our sincerest apologies. One again, thank you for your feedback and we will ensure your next stay will be more pleasant than previous one. Best Regards, Arditha Dewantari Hotel Manager

Responded December 11, 2022
favehotel MEX Tunjungan Surabaya
8.0
Excellent
Ilham from Indonesia
Solo traveler
Faveroom
Stayed 1 night in May 2020

Nice location”

No debate, this hotel has strategic location.

Reviewed May 24, 2020

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7.2
Very good
Arvita from Indonesia
Solo traveler
Faveroom
Stayed 1 night in December 2019

Lokasi Strategis, tapi kamar kurang nyaman”

Good Location, but the room was not comfort

Reviewed November 01, 2020

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Yang Terhormat Ibu Arvita, Kami mengucapkan terima kasih atas kunjungan Ibu di Favehotel MEX Surabaya. Mohon maaf atas ketidaknyamanan yang terjadi selama anda menginap. Kami akan selalu meningkatkan pelayanan kami dan mengedepankan kepuasan untuk para tamu. Sekali lagi, mohon maaf atas ketidaknyamanan ini dan kami berharap dapat menyambut Ibu kembali di Favehotel MEX Surabaya. Hormat Kami, Malpin Pagau Room Division Manager

Responded January 05, 2021
favehotel MEX Tunjungan Surabaya
7.6
Very good
ahmad from Singapore
Solo traveler
Faveroom
Stayed 2 nights in October 2019

Very good”

location is not bad. about 5-10 mins walk to the mall.

Reviewed January 02, 2020

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