Hotel Felda Residence Hot Spring

3 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Sungkai, Sungkai Town, Sungkai, Malaysia, 35600

Highlights

Beautiful natural surroundings

Great place to de-stress, calm & quiet on weekdays.
Great for Children

My kids love the petting zoo so much.
Great View

Beautiful view & nice place
Highly Rated by Family Traveller

Nice place for family vacation
Excellent hot spring

Cool pool is fun & enjoy, hot spring pool quite nice !

Facilities

Swimming pool

Free parking

Spa

Restaurants

Water park

Pool (kids)

Luggage storage

Hot tub

About us

Hotel Felda Residence Hot Spring in the Sungkai hills offers two travelers natural hot spring pools, private hot-spring villas, tropical gardens, jungle paths, nearby waterfalls, fruit orchards, FELDA heritage sites, and on-site local dining. Set in peaceful Sungkai amid oil palm and rubber estates, this hotel is ideal for a slow-paced getaway for two. Enjoy a serene hot spring bath, sparkling outdoor pool, daily housekeeping, optional room service and an on-site restaurant. Air-conditioned rooms have a private balcony or terrace (occasional nature views), a fridge and a refreshing shower with complimentary toiletries. Family-friendly play areas and easy access to jungle walks and waterfalls let two travelers choose relaxation, light adventure or quiet time together. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

8 travelers have booked today.

Service 8.2
Value for money 8.2
Location 8.0
Facilities 7.9

Based on 6,622 verified reviews

Service

8.2

Value for money

8.2

Location

8.0

Facilities

7.9

Cleanliness

7.7

Room comfort and qua...

7.6

See map

8.0Excellent

Location rating score

Excellent location
Parking
FREE
Closest landmarks
Sungai Klah Hot Spring Park
400 m
Masjid Sungkai
9.1 km
Klinik Kesihatan Sungkai
9.3 km
Sungkai
10.2 km
Gepai Falls
15.6 km

Good to know

Value for money8.2
Distance to city center85 km
Location rating8.0

Select your room

1/17

3-Bedroom Villa

200 m²/2153 ft²
Max 6 adults
1 queen bed and 4 single beds
Fits groups
  • Nature view

1/10

2 Bedroom Villa

50 m²/538 ft²
Max 4 adults
2 single beds and 1 queen bed
Fits groups
  • Nature view

1/9

Deluxe King

30 m²/323 ft²
Max 2 adults
1 king bed
Preferred by Couples
1/7

Deluxe Queen Room

30 m²/323 ft²
Max 2 adults
1 queen bed
1/6

1 Bedroom Villa

40 m²/431 ft²
Max 2 adults
1 queen bed
  • Nature view

1/5

Deluxe Twin

27 m²/291 ft²
Max 2 adults
2 single beds
1/4

6 Bedroom Villa

64 m²/689 ft²
Max 2 adults
1 king bed
  • 5 bathrooms

1/4

Deluxe

Max 3 adults
1 king bed
1/3

Two-Bedroom Villa

Max 5 adults
2 single beds and 1 queen bed
1/3

One-Bedroom Villa

Max 3 adults
1 queen bed

Frequently asked questions

Hotel Felda Residence Hot Spring's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Hotel Felda Residence Hot Spring's most popular month where verified guests travelers have stayed the most is in December.

Hotel Felda Residence Hot Spring can communicate up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

Hotel Felda Residence Hot Spring supports up to 4, with payment card options including Visa, MasterCard, Cash, and American Express.

Past guests that stayed at Hotel Felda Residence Hot Spring have given this property a rating of 8.249 for its remarkable value for money as the primary highlight for their stay.

74.0% of our verified visitor assessments have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for Hotel Felda Residence Hot Spring down in the review section.

Verified solo travelers that have stayed at this property have given Hotel Felda Residence Hot Spring an average rating of 7.9. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

Verified couple travelers that have stayed at this property have given Hotel Felda Residence Hot Spring an average rating of 8.0. You can look up on more descriptive customer ratings, and feedback by filtering for a specific type of verified guest travelers down in the review section.

Verified families with young children that have stayed at this property have given Hotel Felda Residence Hot Spring an average rating of 7.9. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

Past local visitors that have stayed at this property have given Hotel Felda Residence Hot Spring an average rating of 8.3. You can look up on more specific customer evaluations, and feedback for this property down in the review section.

The nearest airport to Hotel Felda Residence Hot Spring is Sultan Azlan Shah Airport, 72.0 km away.

More about Hotel  Felda Residence Hot Spring

More about Hotel Felda Residence Hot Spring

Experience Tranquility and Comfort at Felda Residence Hot Spring, Sungkai

Nestled just 85 kilometers from the bustling city center of Kuala Lumpur, Felda Residence Hot Spring offers a serene retreat amidst the natural beauty of Sungkai, Malaysia. This charming hotel features 64 well-appointed rooms designed to provide guests with a restful and rejuvenating stay, perfect for families, couples, or solo travelers seeking a peaceful getaway. The inviting ambiance combined with modern amenities ensures a comfortable experience for all visitors. Guests can enjoy flexible check-in from 3:00 PM and a convenient check-out time until 12:00 PM, allowing for a leisurely start or finish to their stay. The hotel is especially family-friendly, welcoming children aged 4 to 11 to stay free of charge, making it an ideal destination for families looking to explore the natural hot springs and scenic surroundings without worry. Whether you're here to relax in the soothing waters or explore the local attractions, Felda Residence Hot Spring promises a memorable and restful escape in the heart of Malaysia.

Unwind and Indulge in Felda Residence Hot Spring's Entertainment Facilities

At Felda Residence Hot Spring, guests can expect a plethora of entertainment facilities that will make their stay truly unforgettable. From rejuvenating hot springs to a well-equipped gym, this resort has something for everyone. One of the highlights of Felda Residence Hot Spring is its expansive outdoor swimming pool. Surrounded by lush greenery and offering breathtaking views of the surrounding countryside, this pool is the perfect place to relax and soak up the sun. Guests can take a refreshing dip or simply lounge by the poolside with a good book. For those looking for a more active form of entertainment, the resort also offers a range of recreational activities. Challenge your friends to a game of tennis or basketball on the courts, or enjoy a friendly match of table tennis or billiards in the game room. There is also a children's playground where little ones can have fun and burn off some energy. After a day of exploring or relaxing, guests can visit the on-site gift/souvenir shop to pick up a memento or two to remember their stay at Felda Residence Hot Spring. From local handicrafts to unique souvenirs, there is something for everyone to take home and cherish. With its array of entertainment facilities, Felda Residence Hot Spring ensures that guests have a memorable and enjoyable stay, whether they are seeking relaxation or adventure.

Unwind and Stay Active at Felda Residence Hot Spring's Sports Facilities

At Felda Residence Hot Spring, guests can enjoy a wide range of sports facilities that cater to both relaxation and fitness. Dive into the refreshing waters of the outdoor pool, perfect for a leisurely swim or a quick dip to cool off from the tropical heat. The pool area also offers ample space for sunbathing and lounging, allowing guests to soak up the sun while enjoying the serene surroundings. For those seeking more excitement, the water park at Felda Residence Hot Spring is a must-visit. With thrilling water slides, splash pads, and water playgrounds, it is an ideal spot for families and thrill-seekers alike. Spend hours of fun sliding down the twisting slides or simply relax in the lazy river as you take in the beautiful views. Whether you prefer a relaxing swim or an adrenaline-pumping water adventure, Felda Residence Hot Spring's sports facilities have something for everyone. So, come and make the most of your stay by indulging in these exciting and refreshing activities.

Convenient Facilities at Felda Residence Hot Spring

Felda Residence Hot Spring in Sungkai, Malaysia offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. For those who enjoy smoking, the hotel provides a designated smoking area where guests can indulge in their habit without inconveniencing others. This thoughtful amenity allows smokers to relax and enjoy their stay without having to worry about finding a suitable spot to smoke. In addition, Felda Residence Hot Spring offers daily housekeeping services to ensure that guests can always return to a clean and tidy room. The dedicated housekeeping staff takes pride in maintaining the highest standards of cleanliness, ensuring that every corner of your room is spotless. With daily housekeeping, you can relax and unwind knowing that your room will be refreshed and organized, making your stay even more enjoyable. These convenient facilities at Felda Residence Hot Spring are designed to enhance your overall experience and provide you with a hassle-free stay. Whether you are a smoker or simply appreciate a clean and well-maintained room, these amenities ensure that your needs are taken care of during your time at the hotel.

Convenient and Hassle-Free Transport Facilities at Felda Residence Hot Spring

At Felda Residence Hot Spring, guests can enjoy a range of convenient and hassle-free transport facilities. The hotel offers a spacious car park, ensuring that guests have a secure and convenient place to park their vehicles. What's even better is that the car park is free of charge, allowing guests to save on additional expenses during their stay. Whether you're traveling with your own car or renting one for your trip, you can rest assured that your vehicle will be well taken care of at Felda Residence Hot Spring's car park. Say goodbye to the stress of finding parking spaces and enjoy a worry-free stay at this fantastic hotel. However, it's important to note that car park charges may be applied for certain services or extended stays. The hotel management ensures that the car park charges are reasonable and competitive, providing guests with excellent value for their money. So whether you're planning a short getaway or a longer stay at Felda Residence Hot Spring, you can easily access and utilize the hotel's car park facilities without breaking the bank. Experience the convenience and affordability of Felda Residence Hot Spring's transport facilities and make your stay in Sungkai, Malaysia truly memorable.

Comfort and Convenience at Hotel Felda Residence Hot Spring

At Hotel Felda Residence Hot Spring, every room is designed to provide a serene and comfortable retreat for guests. Each accommodation is equipped with air conditioning, ensuring a cool and relaxing atmosphere to escape the tropical heat. Guests can unwind and enjoy their favorite shows on the television, while the mini bar offers a selection of beverages for a refreshing treat. Step out onto your private balcony or terrace to soak in the stunning views of the surrounding landscape, creating the perfect backdrop for a morning coffee or an evening wind-down. For those who appreciate the little luxuries, the rooms come complete with a coffee/tea maker, allowing guests to brew their favorite hot beverages at any time. Complimentary bottled water is provided, along with instant coffee and tea, ensuring that you stay refreshed throughout your stay. The refrigerator adds a touch of convenience for storing snacks or leftovers, while the thoughtfully selected toiletries in the bathroom enhance your overall experience, making your stay at Hotel Felda Residence Hot Spring both comfortable and memorable.

Indulge in Exquisite Dining at Felda Residence Hot Spring

At Felda Residence Hot Spring, dining is an experience that will tantalize your taste buds and leave you craving for more. With a range of dining facilities to choose from, your culinary desires will be well taken care of during your stay. Start your day with a scrumptious breakfast buffet at the hotel's restaurant. Indulge in a wide array of delectable options, from freshly baked pastries to local delicacies, all prepared with the utmost care and attention to detail. The restaurant offers a cozy and inviting ambiance, making it the perfect spot to enjoy a leisurely breakfast while planning your day's adventures. For lunch and dinner, head to the halal restaurant on-site, where you can savor a variety of mouthwatering dishes. From traditional Malaysian cuisine to international favorites, the menu caters to all palates. The restaurant's skilled chefs use only the finest ingredients, ensuring that every dish is a culinary masterpiece. With daily housekeeping services, you can rest assured that your dining experience at Felda Residence Hot Spring will be both delightful and hassle-free. Whether you're enjoying a leisurely breakfast or indulging in a sumptuous dinner, the hotel's dining facilities are designed to provide a memorable gastronomic journey during your stay.

Comfortable and Spacious Room Options at Felda Residence Hot Spring

Discover a variety of inviting room types at Felda Residence Hot Spring, each designed to cater to different group sizes and preferences. From the cozy Deluxe King and Deluxe Queen Rooms, both offering 30 square meters of space with comfortable bedding options, to the more expansive Villa options, including the 1 Bedroom Villa at 40 square meters and the 2 Bedroom Villa covering 50 square meters, guests can choose the perfect setting for their stay. For larger groups or families, the 3-Bedroom Villa provides an impressive 200 square meters of space, while the 6-Bedroom Residence and Villa offer even more room for a luxurious experience.

Discover the Charming Town of Sungkai

Nestled in the heart of Malaysia, Sungkai is a charming town that offers a delightful blend of natural beauty and cultural heritage. Located just a short drive from Kuala Lumpur, Sungkai is a hidden gem that is perfect for a weekend getaway or a relaxing vacation. Surrounded by lush greenery and rolling hills, Sungkai is known for its tranquil atmosphere and picturesque landscapes. The town is home to the famous Sungkai Hot Springs, which are believed to have healing properties due to their high mineral content. Visitors can indulge in a soothing soak in the natural hot springs, surrounded by the serene beauty of the surrounding rainforest. In addition to its natural attractions, Sungkai also boasts a rich history and cultural heritage. The town is dotted with traditional Malay houses and mosques, providing a glimpse into the local way of life. Visitors can explore the Sungkai Heritage Trail, which takes them on a journey through the town's history, from its humble beginnings as a mining town to its present-day charm. Whether you're seeking relaxation, adventure, or a cultural experience, Sungkai has something to offer everyone. From its natural hot springs to its rich heritage, this charming town is a must-visit destination in Malaysia.

Convenient Transportation Options from Nearby Airports to Felda Residence Hot Spring

Located in Sungkai Town, Sungkai, Malaysia, Felda Residence Hot Spring is a hidden gem nestled amidst lush greenery and natural hot springs. To reach this tranquil retreat from the nearest airports, you have a few convenient transportation options available. If you are arriving at Kuala Lumpur International Airport (KLIA), the most straightforward way to reach Felda Residence Hot Spring is by taking a taxi or a private car. The journey takes approximately 2 hours and offers scenic views of the Malaysian countryside. Alternatively, you can also opt for a combination of train and taxi. Take the KLIA Ekspres train to KL Sentral station and transfer to a taxi for the remaining journey to Felda Residence Hot Spring. For those arriving at Sultan Azlan Shah Airport in Ipoh, you can easily reach Felda Residence Hot Spring by hiring a taxi or private car. The drive from the airport to the resort takes around 1 hour and 30 minutes, allowing you to soak in the beautiful landscapes along the way. Whichever airport you choose to fly into, the journey to Felda Residence Hot Spring promises to be an enchanting experience, offering a glimpse of the natural beauty that awaits you at this idyllic retreat.

Discover the Tranquil Surroundings of Felda Residence Hot Spring

Nestled amidst the serene landscapes of Sungkai, Malaysia, Felda Residence Hot Spring offers a tranquil retreat for nature lovers and those seeking a relaxing getaway. Surrounded by several notable landmarks, this charming hotel provides easy access to the area's top attractions. Just a short drive away, you'll find Klinik Kesihatan Sungkai, a local health clinic that serves the community. Whether you're in need of medical assistance or simply wish to explore the local healthcare system, this landmark is worth a visit. For those interested in cultural experiences, Masjid Sungkai is also nearby. This beautiful mosque showcases stunning architecture and offers a peaceful atmosphere for prayers and reflection. One of the highlights of the area is the Sungai Klah Hot Spring Park, located just a stone's throw away from Felda Residence Hot Spring. Here, you can immerse yourself in the therapeutic hot springs and indulge in a rejuvenating soak. The park also features lush greenery, picnic spots, and recreational facilities, making it a perfect destination for a day trip with family and friends. With its convenient location near these landmarks and attractions, Felda Residence Hot Spring provides an ideal base for exploring Sungkai's natural beauty and cultural heritage.

Convenient Public Transport Stations near Felda Residence Hot Spring

Located in the charming town of Sungkai, Felda Residence Hot Spring offers easy access to various public transport stations, making it a convenient choice for travelers. Just a short distance away from the hotel, Sungkai KTM Station is the closest railway station, providing excellent connectivity to nearby towns and cities. Travelers can hop on a train and explore popular attractions such as the vibrant city of Kuala Lumpur or the historic town of Ipoh with ease. For those who prefer bus travel, the Sungkai Bus Terminal is also conveniently located near Felda Residence Hot Spring. This terminal serves as a hub for several bus routes, allowing guests to easily reach different parts of Sungkai and its surrounding areas. Whether you're planning to visit the nearby Sungai Klah Hot Springs Park or explore the beautiful countryside, the Sungkai Bus Terminal offers a convenient and affordable transportation option. Additionally, for travelers arriving by air, the nearest airport to Felda Residence Hot Spring is Sultan Azlan Shah Airport in Ipoh. From the airport, guests can take a taxi or arrange for a private transfer to reach the hotel in Sungkai. With its strategic location and proximity to various public transport stations, Felda Residence Hot Spring ensures that guests can effortlessly explore Sungkai and its surrounding areas.

Delicious Dining Options Nearby

When it comes to dining options near Felda Residence Hot Spring, guests are in for a treat. Just a short distance away, Lucky Restaurant Sungkai is a popular choice among locals and tourists alike. Known for its mouthwatering seafood dishes and friendly atmosphere, this restaurant is a must-visit for seafood lovers. Another great option is Restoran Sungkai CHoy Kee, which offers a wide range of Chinese dishes that are sure to satisfy any craving. From flavorful stir-fries to delectable dim sum, this restaurant never fails to impress. Whether you're in the mood for Malaysian delights or international cuisine, these nearby restaurants will surely delight your taste buds.

Affordable Luxury at Felda Residence Hot Spring

Indulge in a rejuvenating getaway at Felda Residence Hot Spring without breaking the bank. With an average room price of just $61, this luxurious retreat offers incredible value for money. Compared to the average price of a hotel room in Sungkai, which stands at $44, Felda Residence Hot Spring provides an affordable yet lavish experience that is second to none. Nestled in the heart of Sungkai, Felda Residence Hot Spring offers a serene escape surrounded by lush greenery and breathtaking natural beauty. The resort boasts a range of well-appointed rooms, each elegantly designed to provide comfort and relaxation. From cozy standard rooms to spacious suites, Felda Residence Hot Spring caters to the needs of every traveler, ensuring a memorable stay. Whether you're seeking a romantic getaway, a family vacation, or a solo retreat, Felda Residence Hot Spring is the perfect choice. With its affordable pricing and luxurious amenities, this hidden gem in Sungkai offers an unforgettable experience that won't break the bank.

Excellent Resort with Friendly Staff and Great Facilities

Felda Residence Hot Spring in Sungkai, Malaysia is a top-notch resort that has received rave reviews from its guests. With its beautiful environment and inviting pools, guests can enjoy a truly relaxing and enjoyable stay. The rooms are spacious, clean, and well-maintained, providing ample space for families to unwind and relax. The resort also offers a delicious breakfast spread that is sure to satisfy even the pickiest eaters. The friendly and helpful staff go above and beyond to ensure that guests have a memorable experience, providing excellent service throughout their stay. Whether you are looking for a peaceful getaway or a fun-filled family vacation, Felda Residence Hot Spring is the perfect destination.

A Relaxing Oasis with Exceptional Value

Felda Residence Hot Spring in Sungkai, Malaysia, has garnered positive customer reviews for its exceptional value and serene ambiance. With an overall rating of 7.9, guests have praised this hotel for its unbeatable prices and excellent amenities. One of the standout features of Felda Residence Hot Spring is its natural hot spring facilities, which have received a commendable rating of 7.8. Guests can indulge in the soothing and therapeutic properties of the hot springs, providing a perfect opportunity for relaxation and rejuvenation. The hotel's commitment to maintaining cleanliness is evident, as it has received a rating of 7.6 for cleanliness. Guests can expect immaculate rooms and well-maintained public areas, ensuring a comfortable stay. The staff at Felda Residence Hot Spring has been lauded for their exceptional performance, with a rating of 8.1. Guests have praised the friendly and attentive nature of the staff, who go above and beyond to ensure a memorable stay. Whether it's providing local recommendations or assisting with any requests, the staff's dedication to customer service shines through. Additionally, the hotel's location has received a rating of 7.9, making it a convenient choice for travelers looking to explore the surrounding area. Overall, Felda Residence Hot Spring offers a tranquil retreat with exceptional value for money. From its natural hot spring facilities to its attentive staff, this hotel provides a memorable experience for guests seeking relaxation and comfort in Sungkai, Malaysia.

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Amenities and facilities

Very good7.9

Facilities

Languages spoken
  • English
  • Malay
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms! unavailable
Things to do, ways to relax
  • Garden
  • Hot tub
  • Karaoke
  • Spa
  • Spa/sauna
  • Swimming pool
  • Swimming pool [outdoor]
  • Water park
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Bottle of water
  • Breakfast [buffet]
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Halal breakfast
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Daily housekeeping
  • Elevator unavailable
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Indoor venue for special events
  • Invoice provided
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Projector/LED display
  • Seminars
  • Smoking area
For the kids
  • Family/child friendly
  • Family room
  • Playground
  • Swimming pool [kids]
Access
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [free of charge]
  • Car park [on-site]

Food and dining

Breakfast options
  • Halal
  • Buffet
Restaurants on site
Meranti Coffee House
  • Cuisine: Malaysian
  • Menu: Buffet

Location

Sungkai, Sungkai Town, Sungkai, Malaysia, 35600

Excellent8.0

Location

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Effective 1 January 2025, a Local Service Charge of MYR 3.00 per room, per night, will be applicable to all stays in the state of Perak, payable directly to the property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:00
  • Check-in until22:00
Getting around
  • Distance from city center85 km
Extras
  • Breakfast charge (unless included in room price)25 MYR
The property
  • Number of floors2
  • Number of rooms 64
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
Parking
  • Daily parking fee0 MYR

Reviews of Hotel Felda Residence Hot Spring from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.0

Very good

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 6.4
  • 10
  • 10
  • 10
  • 6.0
  • 10
  • 10
  • 10
  • 10

Most recent

  • Service score 8.2 out of 10 and is a high score in Sungkai
    Service8.2
  • Value for money score 8.2 out of 10 and is a high score in Sungkai
    Value for money8.2
  • Location score 8 out of 10 and is a high score in Sungkai
    Location8.0
  • Facilities score 7.9 out of 10 and is a high score in Sungkai
    Facilities7.9
  • Cleanliness score 7.7 out of 10 and is a high score in Sungkai
    Cleanliness7.7
  • Room comfort and quality score 7.6 out of 10 and is a high score in Sungkai
    Room comfort and quality7.6
High score for Sungkai

Rating

9+ Exceptional (894)
8-9 Excellent (460)
7-8 Very Good (803)
6-7 Good (372)
<6 Below Expectation (536)

Review summary

Powered by OpenAI

Looking for a relaxing getaway? This hotel has a lot to offer! Indulge in a therapeutic experience with the natural hotspring on the property. The excellent and friendly staff make the stay even more enjoyable. Guests love the spacious rooms, making it perfect for family staycations. Overall, highly recommended for those looking to unwind away from the city's hustle and bustle.

Although the natural hotspring is a highlight, this hotel is in need of renovation.

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Show reviews that mention 

Cleanliness

Mentioned in 164 reviews
sentiment-positive-indicator
32% Positive
sentiment-negative-indicator
67% Unfavourable

Hot spring

Mentioned in 136 reviews
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85% Positive
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14% Unfavourable

Service

Mentioned in 109 reviews
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51% Positive
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48% Unfavourable

Pool

Mentioned in 103 reviews
sentiment-positive-indicator
58% Positive
sentiment-negative-indicator
41% Unfavourable

Room comfort

Mentioned in 85 reviews
sentiment-positive-indicator
30% Positive
sentiment-negative-indicator
69% Unfavourable

Room size

Mentioned in 76 reviews
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96% Positive
sentiment-negative-indicator
3% Unfavourable

Bathroom

Mentioned in 69 reviews
sentiment-positive-indicator
15% Positive
sentiment-negative-indicator
84% Unfavourable

Location

Mentioned in 59 reviews
sentiment-positive-indicator
59% Positive
sentiment-negative-indicator
40% Unfavourable

Kids facilities

Mentioned in 52 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable
Showing 3,065 verified guest comments
Changed to review page 1
  1. 8.0
    Excellent
    Nurburaidah from Malaysia
    Couple
    1 Bedroom Villa
    Stayed 1 night in September 2025

    “Very good”

    We stayed at the villa. Overall, the room was spacious, well-equipped, and the resort staff responded quickly when we reported an issue. However, there were some disappointing points: 1. The air conditioner was leaking badly, with water dripping on the floor. We couldn’t use it at night and there was no fan in the room. Luckily it rained that night, otherwise it would have been too hot. 2. The jacuzzi was not functioning properly – the water was only lukewarm and it wasn’t cleaned well, so we didn’t feel like using it. 3. Although the staff responded quickly about the aircon, the repair took a long time and required someone to stay in the room. As a result, my parents couldn’t enjoy the waterpark that day, which felt like a waste of the tickets. 4. I politely asked via WhatsApp if we could check out a little later as compensation, but the reply was in all caps. I understand if the policy is strict, but the way of communication felt unprofessional. Other than that, the villa was spacious and comfortable once the aircon was fixed. Still, for the price we paid, together with the hot spring tickets, the experience felt not quite worth it.

    Reviewed September 19, 2025
  2. 10.0
    Exceptional
    Mohamad from Malaysia
    Group
    3-Bedroom Villa
    Stayed 1 night in December 2025

    “Exceptional”

    I had an excellent experience staying at Felda Residence Hot Springs Sungkai, especially in the 3-bedroom villa. The villa was spacious, clean, and very comfortable for family or group stays. The highlight was the private jacuzzi, which was amazing—very relaxing, well-maintained, and perfect for unwinding in privacy. The hot spring pools (kolam air panas) are one of the best parts of this place. The water temperature was just right, clean, and soothing. There are multiple pools suitable for adults and children, making it enjoyable for everyone. The natural hot spring environment adds to the relaxing atmosphere. Overall, the facilities are well managed, the surroundings are peaceful, and the experience was truly refreshing. Highly recommended for anyone looking for a relaxing hot spring retreat in Sungkai.

    Reviewed December 17, 2025
  3. 7.2
    Very good
    Siti from Malaysia
    Couple
    1 Bedroom Villa
    Stayed 1 night in December 2024

    “One Bedroom Villa”

    The villa is surprisingly spacious for just two guests - it can easily accommodate up to six people comfortably. However, the space feels a bit dated, with bulky old furniture that gives off a slightly run down vibe. At night, the area can feel a little eerie, especially if there are no other guests in the nearby villas - something to keep in mind if you’re prefer livelier surroundings. The breakfast buffet was very simple with reasonable price. Don’t expect a wide variety, but it’s sufficient if you’re not too picky. The hot spring and pool facilities were definitely the highlight - clean, well-maintained and kids friendly. There’s a good mix of pools for all ages. If you’re looking for more privacy, the private garden jacuzzi in your villa is a great and allows you to enjoy the hot spring experience in peace. Overall, this place is much better suited for families or small groups rather than couples or solo travelers. It’s more of a casual, communal getaway than a romantic or quiet retreat.

    Reviewed July 15, 2025
  4. 10.0
    Exceptional
    Mohd from Malaysia
    Family with young children
    3-Bedroom Villa
    Stayed 1 night in July 2025

    “Exceptional”

    This property exceeded expectations with its pristine cleanliness and attentive staff, making every moment enjoyable. The facilities were impressive, especially the hot springs, which provided a unique and relaxing experience. The location was perfect for exploring nearby attractions, ensuring great value for the overall experience. The sleep quality was excellent, and the bathrooms were well-maintained, adding to the comfort of the stay.

    Reviewed July 17, 2025
  5. 6.8
    Good
    Rahatul from Malaysia
    Family with teens
    3-Bedroom Villa
    Stayed 1 night in April 2026

    “Good”

    We stayed in the 3-bedroom villa and overall the experience was mixed. The villa is very spacious and suitable for big families or groups. It comes with basic facilities like a kitchenette and private hot spring jacuzzi, which makes the stay more enjoyable and convenient for bonding time. The surrounding environment is peaceful and surrounded by nature, which is perfect for a relaxing getaway. The hot spring pools and water park are still the main highlight, especially for families with kids. However, the condition of the villa was quite disappointing. Cleanliness and maintenance need serious improvement—there were issues like dusty floors, worn furniture, and overall the unit feels old and not well maintained. Some guests also reported problems like insects, water supply issues, and facilities not functioning properly, which affected the comfort of the stay. Lighting inside the villa can be quite dim, and some areas feel outdated. Food options are also limited unless you dine within the resort. Overall, it’s a decent stay for large groups if you prioritise space and the hot spring experience, but expectations should be managed in terms of cleanliness and upkeep.

    Reviewed April 12, 2026
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