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Feng Cai Motel
Deluxe Double Room - Check-in After 8:00 PM - Guestroom, Feng Cai Motel in Changhua
a bedroom with a large bed and a large mirror, Feng Cai Motel in Changhua
a living room filled with furniture and a fireplace, Feng Cai Motel in Changhua
a bathroom with a large tub and a large mirror, Feng Cai Motel in Changhua
a very clean and modern looking modern looking bathroom, Feng Cai Motel in Changhua
a living room filled with furniture and a large window, Feng Cai Motel in Changhua

Removed from saved list

7.8

Very good

481 reviews

481 reviews

See map
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Bagua Mountain 14.0 km
Sector Garage 14.8 km
Lukang Gentlemen Lane-Molu Lane 16.6 km
Nine-Curve Lane 17.1 km
Lugang Old Street 17.1 km
Lukang 17.4 km
Tianhou Temple 17.8 km
Taiwan Glass Gallery 21.5 km
Wangong Fishing Light 22.6 km
Nearby landmarks
Lions 440 m
Hongren Hospital 690 m
Yuanlin Ho's Hospital 760 m
Yuanlin 800 m
Mingrentang Handmade Mochi 910 m
Funingon 940 m
Guangnin Temple 960 m
Zilinchan Temple 960 m
Xiqien Temple 1.0 km
Taifeng Night Market 1.0 km
Newly renovated

Feng Cai Motel

No.58, Ln. 245, Yuanlu Rd., Changhua County 510, Yuanlin Township, Changhua, Taiwan, 51047 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Yuanlin Township part of Changhua, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lugang Old Street. Rated with 3 stars, this high-quality property provides guests with access to restaurant and hot tub on-site.

Highlights

Hygiene Plus

760 meters to public transportation

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Facilities

Bicycle rental

Pets allowed

Car park

Free Wi-Fi in all rooms!

Hot tub

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Changhua every 11 minutes on Agoda.com
Value for money7.9
Distance to city center1 km
Location rating7.7
Nearest airportTaichung Airport (RMQ)
Distance to airport33.5 km

Rooms available at Feng Cai Motel

Very good
Room comfort & quality

8

Deluxe Double Room - Check-in After 8:00 PM
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 king bed
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Economy Double Room without Parking
...
  • Room size: 33 m²/355 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Family Room without Parking
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices
1 King
...
  • Room size: 120 m²/1292 ft²
  • Garden view
  • 1 super king bed
Enter dates to see prices
Luxury Double Room (Check-in after 22:00)
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 king bed
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KTV Theme Double Room
...
  • Room size: 120 m²/1292 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Suite (Check-in from 20:00)
...
  • Room size: 80 m²/861 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room - Check-In at 10:00 PM
...
  • Room size: 100 m²/1076 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Luxury Double Room (Check-in after 18:00)
...
  • Room size: 100 m²/1076 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Budget Double Room
...
  • Room size: 10 m²/108 ft²
  • Shower
Enter dates to see prices

Frequently asked questions

Is car parking available at Feng Cai Motel?

Feng Cai Motel has car park onsite free of charge for guests traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What public parks are in close proximty of Feng Cai Motel?

While staying at Feng Cai Motel, take delight in your morning or evening stroll at close by park such as Lions.

What is the minimum age requirement for guest at Feng Cai Motel?

Feng Cai Motel only allows guests that are above 1 years old to reside at this property. In case you're looking for child- or family-friendly properties, please navigate to property facilities filter feature and select the "family/child friendly" filter for more selections.

How long do travelers normally stay at Feng Cai Motel?

Verified past guests that have stayed at Feng Cai Motel had an average nightly stay of 1 night at this property.

In which languages can Feng Cai Motel's personnel communicate?

Feng Cai Motel can communicate in 2 languages and supports popular languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What payment options are accepted at Feng Cai Motel?

Feng Cai Motel accepts up to 5, with payment card options such as UnionPay, MasterCard, Cash, and Visa.

What is the typical rating that past Solo travelers' have given to Feng Cai Motel?

Verified solo travelers that have stayed at this property have given Feng Cai Motel an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at Feng Cai Motel?

Check-in is from 08:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to Feng Cai Motel?

The closest airport to Feng Cai Motel is Magong Airport, 105.0 km away.

Is breakfast offered at Feng Cai Motel?

Start your days right, with the buffet breakfast options featured at Feng Cai Motel.

See map

Explore the neighborhood

Property ranking|Compared to 134 Changhua properties
See all rankings
Cheapest price score
Room size
81 sqm.
Room comfort score
8/10
Value for money score
7.9/10
Better than
94
%
of Changhua properties
Bigger than
94
%
of Changhua properties
Better than
93
%
of Changhua properties
Better than
71
%
of Changhua properties
Overall rating:

7.8

Very good
481 reviews
Cleanliness
7.8
Facilities
7.8
Location
7.7
Read all reviews >
More about Feng Cai Motel

More about Feng Cai Motel

Feng Cai Motel

When you are looking for comfortable and convenient accommodations in Changhua, make Feng Cai Motel your home away from home. A stay at Feng Cai Motel ensures an easy access to the lively city and all of its wonders. The true local flavors and culture of Changhua are yours with a stay at Feng Cai Motel, located just 17.1 km from the famous Lugang Old Street.
Take advantage of a wealth of unrivaled services and amenities at Feng Cai Motel. Stay connected throughout your stay with free internet access provided. Your explorations of Changhua can be assisted with the taxi services available here. Parking is provided free of charge for guests.
You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out and luggage storage. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The motel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the motel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Feng Cai Motel offer a layout option like a separate living room. The motel's in-room entertainment is second to none, with television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Feng Cai Motel, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the motel. Once there, be sure to check out karaoke rooms for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at Feng Cai Motel. Warm up at the end of the day with a visit to the hot tub.


Around the property

Venture outside Feng Cai Motel and explore Changhua during your stay. You're sure to want to visit Sector Garage located 14.7 km away, among the most sought-after photographs for anyone visiting Changhua. Learn about the city's art history with a day at Lukang located 17.4 km away, where you can see collections by famous artists.


Reasons to stay here

Spend less here on rooms than you would at 92% of other accommodations in the city.
Verified reviews for this motel's food and dining options score it better than 91% of accommodations in the city.
This accommodation beats more than 93% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.8

Languages spoken
  • English
  • Chinese [Mandarin]
Outdoor
  • Bicycles
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hot tub
  • Karaoke
  • Massage
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [free]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Elevator
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Taxi service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Air purifier
  • Carbon monoxide detector
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Free instant coffee
  • Free welcome drink
  • Hair dryer
  • Individual air conditioning
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Asian
  • Buffet
Restaurants on site
楓采
  • Cuisine: Asian
  • Menu: Buffet

Location

No.58, Ln. 245, Yuanlu Rd., Changhua County 510, Yuanlin Township, Changhua, Taiwan, 51047
Very good
Location

7.7

Airports
  • Taichung Airport (RMQ)
    33.5 km
  • Chiayi Airport (CYI)
    58.0 km
Public transportation
  • Yuanlin
    800 m
Hospital or clinic
  • Hongren Hospital
    690 m
Convenience store
  • Hi Life
    700 m
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Bagua Mountain
    14.0 km
  • Sector Garage
    14.8 km
  • Lukang Gentlemen Lane-Molu Lane
    16.6 km
  • Nine-Curve Lane
    17.1 km
  • Lugang Old Street
    17.1 km
  • Lukang
    17.4 km
  • Tianhou Temple
    17.8 km
  • Taiwan Glass Gallery
    21.5 km
  • Wangong Fishing Light
    22.6 km
Nearby landmarks
  • Lions
    440 m
  • Hongren Hospital
    690 m
  • Yuanlin Ho's Hospital
    760 m
  • Yuanlin
    800 m
  • Mingrentang Handmade Mochi
    910 m
  • Funingon
    940 m
  • Guangnin Temple
    960 m
  • Zilinchan Temple
    960 m
  • Xiqien Temple
    1.0 km
  • Taifeng Night Market
    1.0 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Infant 1-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Check-in is available after 06:00 PM from Sunday to Thursday and after 08:00 PM on Friday, Saturday and national holidays.
  • Pets are allowed for an additional charge.
  • Guests who are extending their stay for 2 nights and above must check out at 11:00 AM and check-in again at 08:00 PM.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from20:00
  • Check-in until23:59
  • Check-out until11:00
  • Reception open until23:59
Getting around
  • Distance from city center1 km
The property
  • License Id / Local Tax ID/ Entity Name/27307720/郁采旅館有限公司
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 32
  • Year property opened2004
  • Most recent renovation2021

Reviews of Feng Cai Motel from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.8
Location7.7
Room comfort and quality8.0
Service8.3
Value for money7.9
High score for Changhua
Rating
9+ Exceptional (30)
8-9 Excellent (18)
7-8 Very Good (22)
6-7 Good (11)
<6 Below Expectation (36)
Time of the year
Mar - May (15)
Jun - Aug (19)
Sep - Nov (39)
Dec - Feb (44)
Showing 117 verified guest comments
12345
4.4
ChenIHsuan from Taiwan
Couple
Economy Double Room without Parking
Stayed 1 night in January 2021

Remember to cjeck that you are not booking the B1 room.”

No garage available. Have to park outside. Bed too hard to sleep.

Reviewed January 03, 2021

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親愛的旅客您好,謝謝您對我們的稱讚,很抱歉讓您有不好的住宿體驗,入住當中有問題都可以隨時與服務人員反映,我們會立即為您處理,謝謝您的包容,期待在不久的將來還能為您服務。 祝您順心如意

Responded February 03, 2021
Feng Cai Motel
7.3
Very good
Suet from Hong Kong SAR, China
Couple
Stayed 1 night in August 2014

A different understanding of Motel”

Spacious room with huge bathroom, lovely atmosphere, private parking place provided

This motel was over my expectation. It was completely different than what I knew of a motel. The room was huge with spacious bathroom. It would be better if the rooms were not transparent though. The check in was done quickly in the car, so there was very little interaction between the staff and us. Some very minor things that might need improvements were: ants in the bathroom, air con was way too cold, and the bed curtains were a bit useless as there was no way to adjusted them the way we wanted. Overall, it was a very good experience.

Reviewed August 07, 2014

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親愛的貴賓您好: 感謝您入住楓采汽車旅館對於安排的客房環境, 如有不滿意的地方,歡迎詢問我們現場服務同仁或客房電話撥9 ,將有專人協助您。 謝謝您對本公司提供寶貴的意見,做為我們提升更高的產品和服務水準。 我們衷心期待您再次入住楓采汽車旅館!

Responded January 18, 2019
Feng Cai Motel
4.3
Cherry from Hong Kong SAR, China
Family with teens
Stayed 1 night in December 2014

only good for couple ”

good service only

For couple, that;s perfect... But for me and my kid, not suitable...

Reviewed December 22, 2014

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親愛的貴賓您好: 感謝您入住楓采汽車旅館對於安排的客房環境, 如有不滿意的地方,歡迎詢問我們現場服務同仁或客房電話撥9 ,將有專人協助您。 謝謝您對本公司提供寶貴的意見,做為我們提升更高的產品和服務水準。 我們衷心期待您再次入住楓采汽車旅館!

Responded January 18, 2019
Feng Cai Motel
10.0
Exceptional
Hao from Taiwan
Couple
Stayed 1 night in August 2020

豪華房跟照片一樣”

早餐樣式的部分可以再好一點更好

Reviewed August 12, 2020

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親愛的貴賓您好: 謝謝您分享造訪楓采汽車旅館的體驗! 並給予本旅館滿分的評價,這是對本旅館所有員工的鼓勵和肯定。本旅館將持續努力為顧客帶來更優質的服務,也期待您的光臨 對於本次用餐未能達到您的期待,我們深感抱歉已轉知單位並進行改進。我們將力求精進,持續提供優質之用餐環境及效率服務。

Responded October 27, 2020
Feng Cai Motel
9.2
Exceptional
WEI from Taiwan
Family with teens
Deluxe Double Room - Check-in After 8:00 PM
Stayed 1 night in March 2020

物超所值”

印象最深的是餐廳的大哥,有禮貌還主動關心,這一趟真的很開心 再來是房內有游泳池真的嚇到我了!很幸運

Reviewed March 21, 2020

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親愛的貴賓您好: 感謝您入住楓采汽車旅館 謝謝您對本公司提供寶貴的意見,做為我們提升更高的產品和服務水準。 我們衷心期待您再次入住楓采汽車旅館!^^

Responded March 30, 2020
Feng Cai Motel
10.0
Exceptional
W from Taiwan
Business traveler
Deluxe Double Room - Check-in After 8:00 PM
Stayed 1 night in February 2022

Exceptional”

價格美服務好安靜

Reviewed March 17, 2022

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旅客您好.謝謝您對本公司的支持與肯定,做為我們提升更高的產品和服務水準。 我們衷心期待您再次入住楓采汽車旅館!

Responded March 19, 2022
Feng Cai Motel
8.0
Excellent
Pite from Taiwan
Couple
Stayed 2 nights in July 2020

很棒”

在前往楓采之前,已看過網路評論,果然不假,26-28兩夜的住宿,不得不對餐廳的大哥豎起大拇指,熱情、熱心、主動,服務態度真的很棒。另外也不得不稱讚一下夜班的個子小小的妹妹,除了親切,還有很甜的笑容,經過一天的旅遊後,拖著疲憊的身體,看到那妹妹笑容,精神恢復一半,其他設備上的問題,其實也還好,只是27日那天晚上我借的腳踏車外出,輪胎似乎沒什麼氣,右邊腳踏板歪掉,騎得蠻彆扭的。

Reviewed July 28, 2020

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謝謝您選擇入住我們飯店.與您的建議反饋讓我們能更了解住客的真實體驗.您對我們櫃台與餐廳服務人員的肯定.是我們一直創新的原動力.腳踏車我們會做保養排程.期待您下次的蒞臨.讓您能有更好的旅途體驗

Responded July 30, 2020
Feng Cai Motel
8.0
Excellent
WEI from Taiwan
Couple
Stayed 1 night in October 2020

推薦”

房間挑高、浴室位置很有驚喜感,環境也乾淨整齊不會有異味;電視很大台,看電影很舒服。可惜餐廳空間小了一點,看到其它家庭要推嬰兒車都不方便。

Reviewed October 20, 2020

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親愛的貴賓您好: 謝謝您喜愛我們為您安排的房間,非常榮幸能得到您的青睞 並感謝您的意見回饋, 關於您提及餐廳空間的意見,我們將會上呈於總公司,希望將來有機會提供更多元的服務 並期待與您再次見面時,提供更好、更優質的服務及設施給您。

Responded October 27, 2020
Feng Cai Motel
8.4
Excellent
LIYI from Taiwan
Couple
Stayed 1 night in October 2020

Excellent”

特地保留有按摩椅的房間,很舒服!房間很大,沒什麼煙味,早餐簡單美味。

Reviewed October 16, 2020

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親愛的貴賓:您好! 謝謝您喜愛我們為您安排的房間,非常榮幸能得到您的青睞 您的好評是給我們最大的肯定,期待您與家人朋友再度光臨楓采! 祝您 順心如意

Responded October 27, 2020
Feng Cai Motel
8.0
Excellent
YI-CHUN from Taiwan
Couple
Stayed 2 nights in October 2020

Very good”

環境寧靜,房價很大間 兩天住不同房,一間是空調會不定時發出聲響,另一間是房間門口的空氣清淨設備聲響過大,不小心經過那附近,機器就開始運作😂

Reviewed October 11, 2020

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親愛的旅客您好: 感謝您分享造訪楓采汽車旅館的體驗!謝謝您給予本旅館滿分的評價,這是對我們所有員工的鼓勵和肯定。 讓您留下不愉快的經驗我們很抱歉,造成不便之處在此跟您致歉 期待您下次的再次光臨!

Responded October 28, 2020
Feng Cai Motel
7.6
Very good
ZHEN-QIANG from Taiwan
Couple
Deluxe Suite (Check-in from 20:00)
Stayed 1 night in June 2020

很棒”

房間很大很乾淨全部都很不錯,只是地點比較偏僻所以建議有自己開車住比較方便

Reviewed August 10, 2020

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親愛的旅客您好: 感謝您特地前往楓采汽車旅館住宿,非常榮幸能得到您的青睞。 旅館提供腳踏車租借,旅館鄰近大賣場、市集、火車站,公園等 感謝貴賓給予我們寶貴的建議,期待您與家人朋友再度光臨!

Responded October 28, 2020
Feng Cai Motel
7.2
Very good
SHUHSIN from Taiwan
Couple
Economy Double Room without Parking
Stayed 1 night in July 2020

商務房中最滿意的是自助早餐”

商務房無專屬車位 僅能停建築的戶外...整體有點老舊 但房內有MOD可欣賞影片 浴缸窄也不想特別泡湯 其他房型應該會好很多吧~

Reviewed July 06, 2020

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親愛的貴賓您好: 謝謝您分享造訪楓采汽車旅館的體驗! 首先感謝您選擇楓采汽車旅館做為您在員林旅遊時入住的居所。 並感謝您的意見回饋,我們會持續力提供給旅客們優質的住宿環境。 期待在不久的將來能有機會再次為您服務。

Responded October 28, 2020
Feng Cai Motel
6.8
Good
shinyen from Taiwan
Couple
Deluxe Double Room - Check-in After 8:00 PM
Stayed 1 night in December 2020

工作人員都很親切”

設施比較舊了,窗簾或織物上染了菸味,對不抽菸的人來說挺不舒服。 沒有第二逃生出口的設計,讓人擔心。

Reviewed December 08, 2020

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親愛的貴賓您好 非常謝謝您分享您的住宿體驗,讓我們知道我們需要改進的地方 我們也會立即呈報並進行改進,謝謝您不吝與我們分享。 誠摯邀請您再次蒞臨,共創更美好的住宿回憶。

Responded January 27, 2021
Feng Cai Motel
7.6
Very good
YU from Taiwan
Family with teens
Family Room without Parking
Stayed 1 night in November 2020

空間夠大”

空間夠大

Reviewed March 29, 2021

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親愛的貴賓您好: 謝謝您喜歡我們幫您安排的客房環境,非常榮幸能得到您的青睞 希望在不久的將來,能再次為您服務 祝您順心如意。 ▼Facebook搜尋 : 楓采時尚汽車旅館 ▼Instagram搜尋 : fengcai.motel ▼訂房專線 : 04-8397699 ▼地址:彰化縣員林市員鹿路245巷58號 ▼目前客房有最新的KTV房型!唱歌不一定要到KTV,快到楓采與朋友歡唱!

Responded April 04, 2021
Feng Cai Motel
6.0
Wei from Taiwan
Couple
Deluxe Double Room - Check-in After 8:00 PM
Stayed 1 night in February 2020

勉勉強強”

環境不是很乾淨,裝潢也已經老舊破損,浴室的磁磚跟木地板還翹起來… 床墊也感覺用很久,睡起來都往下陷了

Reviewed February 22, 2020

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旅客您好,很抱歉讓您有不好的住宿體驗 感謝您入住楓采汽車旅館對於安排的客房環境, 如有不滿意的地方,歡迎詢問我們現場服務同仁或客房電話撥9,將有專人協助您。 謝謝您對本公司提供寶貴的意見,做為我們提升更高的產品和服務水準。 我們衷心期待您再次入住楓采汽車旅館!

Responded February 25, 2020
Feng Cai Motel
4.4
Clare from Hong Kong SAR, China
Family with young children
Deluxe Double Room - Check-In at 10:00 PM
Stayed 3 nights in January 2023

住宿2晚以上要留意”

當初訂了三晚住宿,訂房確認單上並沒有特別寫需要每天退房再做入房的動作,尤其又是過年期間,根本沒其他房間可以接受,旅館與AGODA又不肯接受我們要求不入住退費,變成住三晚要每天退房入住動作三次,搬行李三次,對於有小孩的家庭實在是無法接受。 多次與旅館交涉,服務人員只一直表示入果不想退房再入住,需要每晚加錢約$2000台幣一晚,變相加價,實在可惡。尤其是此住宿條款隱藏在官方網頁,AGODA未做到提前告知客人,只將問題丟回來,又無法協助處理退房,實在造成旅途安排很大困擾,尤其是需要寄放一個大行李箱於親友家中,每日搬來搬去。

Reviewed January 30, 2023

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親愛的Clare貴賓您好: 感謝您入住楓采汽車旅館對於安排的客房環境, 針對於您提及訂房確認單上並沒有特別寫需要每天退房再做入房的動作, 在網站上住宿規定中的其他規定已有詳細說明, 謝謝您對本公司提供寶貴的意見,做為我們提升更高的產品和服務水準。 我們衷心期待您再次入住楓采汽車旅館!

Responded April 15, 2023
Feng Cai Motel
5.6
Yu from Taiwan
Group
Economy Double Room without Parking
Stayed 1 night in June 2020

有改善空間”

清潔應該做到位 有進步空間

Reviewed July 02, 2020

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謝謝您選擇入住我們飯店,以及你的建議反饋,讓我們能更了解旅客入住的真實體驗

Responded July 05, 2020
Feng Cai Motel
4.0
CHIEN from Taiwan
Couple
Economy Double Room without Parking
Stayed 1 night in February 2021

不怎麼好”

早餐不好,服務不好,房間不好

Reviewed February 19, 2021

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貴賓您好 謝謝您撥冗與我們分享您的體驗,對於本次住宿未能達到您的期待,深感抱歉 有不滿意或需要改進的地方,請不吝與我們分享。 十分謝謝您選擇楓采汽車旅館投宿。

Responded May 05, 2021
Feng Cai Motel
2.8
DAVISON from Taiwan
Couple
Deluxe Double Room - Check-in After 8:00 PM
Stayed 1 night in September 2020

晚班櫃檯人員素質不佳 住房與圖示不符”

晚班櫃檯人員說 網站標示圖片只能"'當參考" 不一定是照片上的房型 那往後訂房選擇不能看照片要看什麼來選擇? 另外服務極差態度不好之外 旅館有提供早餐也未告知 ~ 實在是非常糟糕的體驗

Reviewed September 21, 2020

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感謝您分享造訪楓采汽車旅館的體驗!從評論中得知,此次前來本旅館體驗,讓您留下不愉快的經驗及不便,在此誠摯與您致上最深歉意。 關於您提及服務人員服務品質,我們會更進一步針對員工服務及顧客說明進行檢討及改善。 我們非常注重每位貴賓的感受,也很珍惜每位貴賓來楓采汽車旅館住宿 非常感謝您的提醒及意見,本旅館將持續檢討改善方案,努力為顧客帶來更優質的服務,也期待您的再次光臨!

Responded October 27, 2020
Feng Cai Motel
2.0
ChunYi from Taiwan
Solo traveler
Stayed 1 night in September 2020

不推”

八點才能入住 房間地板沙沙的 不乾淨 不推

Reviewed September 21, 2020

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感謝您分享造訪楓采汽車旅館的體驗!從評論中得知,此次前來本旅館體驗,讓您留下不愉快的經驗及不便,在此誠摯與您致上最深歉意。 關於您提及服務人員服務品質,我們會更進一步針對員工服務及顧客說明進行檢討及改善。 我們非常注重每位貴賓的感受,也很珍惜每位貴賓來楓采汽車旅館住宿 非常感謝您的提醒及意見,本旅館將持續檢討改善方案,努力為顧客帶來更優質的服務,也期待您的再次光臨!

Responded October 27, 2020
Feng Cai Motel
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