Fersal Hotel Manila
 Fersal Hotel Manila
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Lobby Fersal Hotel Manila
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7.2
Very good
11.5% this month
/10
(525 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location
Parking
FREE
  • Santa Cruz Manila240 m
  • University of Santo Tomas Hospital350 m
  • Bambang LRT Station400 m
  • Dangwa Flower Market480 m
  • University of Santo Tomas520 m
  • Central Market540 m
  • Jose R. Reyes Memorial Medical Center550 m
  • San Lazaro Hospital590 m
  • Dr. Jose Fabella Memorial Hospital650 m
  • Tayuman LRT Station670 m
  • Free Wi-Fi

    Fersal Hotel Manila

    1455 A. Mendoza corner Alvarez Street, Santa Cruz, Manila, Philippines - See map
    "The place is conviniently located within the city and It has an easy access to the malls."
    Monica - October 4, 2018
    Exceptional reputation
    Recommended by 86% of guests
    Very good comfort
    7.4 room quality and comfort
    • 380 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Property ranking|Compared to 8,789 Manila properties
    See all rankings
    Room comfort score
    7.4/10
    Cheapest price score
    Room size
    15 sqm.
    Review score - United States
    7.4/10
    Better than
    98
    %
    of Manila properties
    Better than
    98
    %
    of Manila properties
    Bigger than
    96
    %
    of Manila properties
    Better than
    96
    %
    of Manila properties
    Value for money7.5
    Location rating7.6
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport11.7 km

    Rooms available at Fersal Hotel Manila

    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Queen
    Deluxe Queen
    ...
    • Room size: 13 m²/140 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 12 m²/129 ft²
    • Shower
    • 2 single beds
    Enter dates to see prices
    Deluxe Premium
    Deluxe Premium
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Single Room
    Deluxe Single Room
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Shower
    Enter dates to see prices
    Deluxe Single Room
    Deluxe Single Room
    ...
      Enter dates to see prices
      Deluxe Double or Twin Room
      Deluxe Double or Twin Room
      ...
        Enter dates to see prices
        Triple room - Premium - De Luxe
        Triple room - Premium - De Luxe
        ...
          Enter dates to see prices

          What people love about Fersal Hotel Manila

          • 6.8
            Good

            "Definitely a good recommendation to other reviewees."

            Estrella

            |

            November 1, 2018

          • 6.8
            Good
            Staff 

            "A very nice location and friendly helpful staff."

            Victoria

            |

            August 14, 2018

          • 8.8
            Excellent
            Staff 

            "The staff were very friendly and accommodating."

            Goldie L.

            |

            August 17, 2018

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          More about Fersal Hotel Manila

          More about Fersal Hotel Manila

          8.0
          Very good

          "3 minutes walk from UST, 3 minutes walk from LRT station."

          Alvin C.

          |

          March 6, 2018

          An overview

          Show less

          What they offer

          9.2
          Exceptional
          Cleanliness

          "Safe, clean and gave me the kind of privacy that I like."

          Orelle

          |

          October 23, 2017

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Food and dining

          Breakfast options

          Asian
          Continental

          Nearby restaurants

          Filipino cuisine
          Filipino cuisine
          Hizon's Cakes & Pastries
          3.8 km Filipino
          iBread
          4.3 km Filipino
          Vatel Restaurant Manila
          5.3 km Filipino, French, Mediterranean
          American cuisine
          American cuisine
          Wendy's Hamburgers
          1.1 km American, Fast food
          Sky Deck on Bayleaf Hotel
          2.5 km American, Asian, Bar
          Spiral
          3.1 km American, Asian, Central American
          Asian cuisine
          Asian cuisine
          North Park Noodles Greenhills
          130 m Asian, Chinese
          Chowking
          130 m Asian, Chinese, Fast food
          Original Partners Pares and Mami House
          250 m Asian, Filipino

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of Fersal Hotel Manila from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (525)Booking.com Reviews (226)
          7.2
          /
          10
          Very good
          11.5% this month
          Cleanliness7.0
          Facilities6.5
          Location7.6
          Room comfort and quality7.4
          Service7.2
          Value for money7.5
          Rating
          9+ Exceptional (39)
          8-9 Excellent (39)
          7-8 Very Good (85)
          6-7 Good (67)
          <6 Below Expectation (90)
          Time of the year
          Mar - May (99)
          Jun - Aug (85)
          Sep - Nov (66)
          Dec - Feb (70)
          All guests (525)
          All room types
          All languages
          Showing 320 verified guest comments
          12345
          7.6
          Very good
          Regina from Philippines
          Couple
          Deluxe Queen
          Stayed 1 night in July 2019

          Worth the money!”

          Pros: Very accommodating and all-smile staff. They are very attentive to your needs and courteous. The food is just right. Basic toiletries is available. Cons: Small space of the bathroom 😔

          Reviewed July 21, 2019

          Dear Regina, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded July 22, 2019
          Fersal Hotel Manila
          7.6
          Very good
          Geraldine from Philippines
          Family with teens
          Deluxe Premium
          Stayed 2 nights in June 2019

          Convenient hotel to stay nearest UST”

          Fersal Hotel is very near UST where my youngest son had his Solemn Investiture as a BS Pharmacy graduate yesterday early morning. The breakfast I had was tasty. The Deluxe Premiere I stayed in was spacious. I could hear the traffic noises and the neighbor rooms to my left and right.

          Reviewed June 04, 2019

          Dear Geraldine, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are delighted to hear that you found our hotel location good, our breakfast tasty and our room spacious. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded June 06, 2019
          Fersal Hotel Manila
          10.0
          Exceptional
          EDUARDO from United States
          Solo traveler
          Deluxe Queen
          Stayed 2 nights in December 2018

          Exceptional”

          great place to stay on for couple of nights or more because of the affordable price, friendly staffs and quiet environment, aside from it's being near restaurants, universities, transportation access and good amenities

          Reviewed December 18, 2018

          Dear Eduardo, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards!

          Responded December 19, 2018
          Fersal Hotel Manila
          6.8
          Good
          Jessa from Philippines
          Couple
          Deluxe Queen
          Stayed 3 nights in March 2019

          Good”

          i booked their deluxe room because i needed a proper desk to do some serious reading. however the actual room looked way different than the room shown in the site. it was smaller sans the desk. the cr was too small - its impossible to m

          Reviewed March 14, 2019

          Dear Jessa, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant

          Responded March 15, 2019
          Fersal Hotel Manila
          8.4
          Excellent
          Mary from Philippines
          Family with young children
          Deluxe Premium
          Stayed 1 night in July 2018

          4/5 thumbs-up”

          My family and I have checked-in here once in a while if we need some place to stay. It's good enough for it's price. The staff are helpful and friendly. I didn't expect the food to be that good given it's price. So it's a thumbs-up too. The downside however is that there are little cockroaches roaming in the room and elsewhere. But during our stay, the staff said that they are undergoing "misting". So I do hope that next time, our stay will be better as it was before. We'll definitely come back.

          Reviewed July 03, 2018

          Dear Mary, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

          Responded July 04, 2018
          Fersal Hotel Manila
          9.2
          Exceptional
          Nina from Philippines
          Couple
          Deluxe Queen
          Stayed 2 nights in April 2018

          Great stay”

          Location: We stayed here during the actual board exams. Very close to board exam location. However, I think it was not accessible to jeepneys from UST. Breakfast: Breakfast meals were good. Staffs were friendly as well.

          Reviewed June 11, 2018

          Dear Nina, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

          Responded June 13, 2018
          Fersal Hotel Manila
          10.0
          Exceptional
          Ladie from Philippines
          Group
          Deluxe Premium
          Stayed 1 night in December 2017

          Great value for money, good location!”

          I love the location of this place since it is along the main road where you can easily get a taxi or tricycle. The staff are accomodating and are very helpful to all our needs. The place is quite old but every room has it's own hot shower, AC, tv and fridge. We had a relaxing stay. The free breakfast is good. All in all, this is a good place to stay at a very affordable price. Will definitely recommend this to my friends.

          Reviewed December 06, 2017

          Dear Ladie, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was grateful to know that you found our hotel Budget friendly and Well situated. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

          Responded May 28, 2018
          Fersal Hotel Manila
          8.4
          Excellent
          Greg from Australia
          Solo traveler
          Deluxe Queen
          Stayed 8 nights in November 2016

          My reviewof Fersal Hotel Manila (Sant Cruz)”

          I thought the selection of food for Fersal Hotel, a 3 Star was very good. The breakfast caters for most nationalities. The staff were friendly and accommodating. Overall, this hotel represents really good value.

          Reviewed December 01, 2016

          Dear Greg, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

          Responded June 04, 2018
          Fersal Hotel Manila
          8.7
          Excellent
          Stanley from United States
          Family with young children
          Deluxe Queen
          Stayed 3 nights in March 2014

          Great Stay at the Fersal Hotel Santa Cruz Manila”

          Low Cost, Ease of payment and reservations, Helpful and Friendly Staff

          I needed to travel to Manila in order to renew passports for six of my seven children. The Fersal Hotel in Santa Cruz was centrally located near the areas of our interest, US Embassy, Star City, Mall of Asia, the Laloma Baptist Church and mades a convenient meeting place for the reserved van to meet us for a day vacation to Enchanted Kingdom. Needing three rooms for the boys, girls, and parents could have cost a fortune but the low rates made our week stay affordable and pleasant. The friendly and concerned staff took the time to hail taxi's, care for our children's breakfasts, store some items we accidentally left behind until we returned, give directions to places in the area, rearranged our rooms so that we would all be on the same floor, etc. I felt safe with my family there.

          Reviewed March 19, 2014

          Dear Stanley, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear that you found our hotel budget friendly/great value for money. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

          Responded June 21, 2018
          Fersal Hotel Manila
          8.3
          Excellent
          Anabella from Philippines
          Solo traveler
          Deluxe Twin
          Stayed 3 nights in July 2011

          small rooms but excellent service”

          accessible transportation

          this hotel is a budget hotel, so this is not for those who look for luxuries that the big hotels offer. the location is great for those with transactions with ust. the rooms are small, even the one they label as deluxe. but for anyone who seeks a place just to sleep in or rest, this is more than adequate for such need. the aircon is good. the bathrooms are a bit cramped. but the good thing is they have hot and cold showers. what i like best is their free wifi. the connection is so fast. another good feature of this hotel is that their check-in and check-out times are not fixed. so when you come in at 12 midnight, your check out time is 12 midnight the next day. very flexible. other hotels would have charged you if you have not checked out by 12 noon the next day. the staff is accommodating! they kindly sent me a pitcher of water, free of charge, when they learned that i was indisposed and vomiting.

          Reviewed July 24, 2011

          Dear Anabella, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant

          Responded June 21, 2018
          Fersal Hotel Manila
          9.2
          Exceptional
          Rose from Qatar
          Business traveler
          Deluxe Queen
          Stayed 1 night in June 2019

          Exceptional”

          Accomodating Staffs

          Reviewed July 06, 2019

          Dear Rose, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to know that you found our staffs accommodating. It was our pleasure to serve you. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded July 08, 2019
          Fersal Hotel Manila
          4.8
          Angelita from France
          Family with young children
          Deluxe Premium
          Stayed 2 nights in December 2018

          Acceptable”

          Kumuha ako ng junior suit iba yung itsura sa inaasahan ko sa picture... Madumi pa at mabaho may amoy at ang daming alikabok.... Pati yung baso nila buti inamoy ko muna bago gamitin ng anak ko ang baho din... At yung nakakastress pa dun yung shower nila sobrang hina as in.... Sa internet wala namang problema

          Reviewed December 17, 2018

          Dear Angelita, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant

          Responded December 18, 2018
          Fersal Hotel Manila
          7.2
          Very good
          EDUARDO from United States
          Couple
          Deluxe Queen
          Stayed 2 nights in December 2018

          Very good”

          great service but dishonest people that took my power adapter when I accidentally left it plugged to their wall outlet. I called representative to check my room and they said it was not there. Now i have to buy another adapter for my laptop. Ridiculous because that's not even expensive. Trust is my number one priority. So the person that looked into it took it or doesn't know what it looks like

          Reviewed December 13, 2018

          Dear Eduardo, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded December 14, 2018
          Fersal Hotel Manila
          8.0
          Excellent
          Monica from Australia
          Family with teens
          Deluxe Twin
          Stayed 4 nights in September 2018

          Third time to stay here ”

          The place is conviniently located within the city and It has an easy access to the malls. They need to improve on how to clean their room as I saw 3 cockroaches on the floor and inside the toilet. This is my 3rd time to stay here in Fersal everytime I go back home and this is my first time to hear from one of the receptionist that you can only ask to clean your room every other day (but they still did clean my room) Other than this, my overall stay is good but it could be better.

          Reviewed October 04, 2018

          Dear Monica, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded October 08, 2018
          Fersal Hotel Manila
          5.6
          John from Philippines
          Couple
          Deluxe Queen
          Stayed 1 night in May 2019

          Fersal Hotel Manila”

          The room was ok but a bit old and kind of dim. It was ok overall.

          Reviewed June 13, 2019

          Dear John, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that overall, you appreciated our services and enjoyed a satisfying stay with us. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded June 14, 2019
          Fersal Hotel Manila
          10.0
          Exceptional
          April from Philippines
          Family with young children
          Deluxe Queen
          Stayed 1 night in March 2019

          Good”

          Cheap but the hotel was nice

          Reviewed March 30, 2019

          Dear April, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are pleased to know that we were able to provide you a satisfying stay. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded April 01, 2019
          Fersal Hotel Manila
          8.0
          Excellent
          Allen from Philippines
          Business traveler
          Deluxe Queen
          Stayed 1 night in February 2019

          Very good”

          Good location in the metro.

          Reviewed March 27, 2019

          Dear Allen, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded March 28, 2019
          Fersal Hotel Manila
          7.2
          Very good
          Lara from Philippines
          Group
          Deluxe Twin
          Stayed 3 nights in June 2019

          Very good”

          While the staff are very nice and helpful, our room was infested with cockroaches. It was really a hassle on our part. Other than that, services were fine.

          Reviewed June 28, 2019

          Dear Lara, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that in general, you appreciated our services and enjoyed a wonderful stay with us. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded July 01, 2019
          Fersal Hotel Manila
          4.4
          arnnie from United Arab Emirates
          Family with teens
          Deluxe Twin
          Stayed 1 night in April 2019

          early check high rate”

          its not pick season for charging us high rate for early check in..i advise before booking but only when u arrive only you can find out for the availability and when we arrived at the hotel told us that if we book for early check in tjere is a discount.i send email asking also for the early check in rate but no reply at all.

          Reviewed April 09, 2019

          Dear arnnie, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant

          Responded April 10, 2019
          Fersal Hotel Manila
          8.0
          Excellent
          Melody from Philippines
          Business traveler
          Deluxe Queen
          Stayed 2 nights in May 2019

          Very good”

          Location and food was good

          Reviewed June 03, 2019

          Dear Melody, Greetings from Fersal Hotel Manila! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant

          Responded June 04, 2019
          Fersal Hotel Manila
          12345
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          Fersal Hotel Manila
          |Very good 7.2
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          • Very good location
          • Quiapo Church
          • Bambang LRT Station is within 0.4 km