Very good 7.2
Based on 575 reviews

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About Fersal Hotel Neptune Makati


Offering quality accommodations in the shopping, restaurants, and nightlife district of Manila, Fersal Hotel Neptune Makati is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions such as Alliance Française, Embassy of France, and Museo Ng Makati.

Take advantage of a wealth of unrivaled services and amenities at this Manila hotel. For the comfort and convenience of guests, the hotel offers safety deposit boxes, newspapers, a business center, restaurant, and car park.

An in-room safe, air conditioning, mini bar, desk, and daily newspaper are just some of the facilities that can be found throughout the property. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Fersal Hotel Neptune Makati the perfect base from which to enjoy your stay in Manila.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Massage(s)

Dining, drinking, and snacking

  • Coffee shop
  • Convenience store
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area


  • Elevator
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Filipino
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.6 km
Distance to Airport: 9.4 km
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 46
Room Voltage: 220
Time to Airport (Minutes): 30
Year Hotel Last Renovated: 2016
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Recent customer comments

Filter by traveler type
Very good

based on 575 reviews
  • Cleanliness 7.1
  • Facilities 6.4
  • Location 7.8
  • Room comfort and quality 7.3
  • Service 7.1
  • Value for money 7.4
  • Food and dining 6.5
Sort by

James from Philippines
Deluxe Queen
Stayed 1 night in September 2016
My stay was peaceful and hassle-free. I'll definitely come again.
Reviewed September 26, 2016

Melanie from Philippines
Deluxe Queen
Stayed 1 night in August 2016
Its good but they can improve more with their facilities. Elevator was small but its ok 'cause you don't need to wait long. The area of the hotel is very near with Century City Mall and other restaurants at Makati Ave. I called the receptionist and ask if itis ok to have our free breakfast in our room unfortunately its only available for dine-in (i have a really bad headache that morning). So I tried to call the cafe and asked if they deliver food (this time I didn't asked about the free breakfast) but they asked if its bout the free bfast I'm so relieved that they said yes they'll bring our free breakfast but on take out boxes. Hoping that infos between the cafe and receptionist should be the same. All in all its good. 😁
Reviewed August 22, 2016

Donie from Philippines
Business traveler
Deluxe Queen
Stayed 4 nights in July 2016
Stay Experience
Parking is a challenge
Reviewed July 19, 2016

Enrique from Denmark
Solo traveler
Premium Deluxe
Stayed 4 nights in July 2016
Very good
Reviewed July 09, 2016

Marion from United States
Solo traveler
Deluxe Queen
Stayed 1 night in May 2016
good value
excellent location
Reviewed June 25, 2016

Marion from United States
Solo traveler
Deluxe Queen
Stayed 1 night in May 2016
good location
excellent location in makati
Reviewed June 25, 2016

Marion from United States
Solo traveler
Deluxe Queen
Stayed 1 night in May 2016
good value
good location, ... across the street from mall
Reviewed June 25, 2016

Simeon from Bulgaria
Business traveler
Deluxe Queen
Stayed 1 night in May 2016
Choose onother hotel
Terrible aircondition just in front your head! The stuff cant arrange one taxi! The wi fi is not good! For a lil bit more money you can take a normal hotel!
Reviewed May 30, 2016

Amir from Australia
Solo traveler
Deluxe Queen
Stayed 1 night in May 2016
Good location , noisy due to traffic
Good location , noisy due to traffic
Reviewed May 25, 2016

mona from Philippines
Family with young children
Deluxe Queen
Stayed 1 night in May 2016
useful no frills stop
really good, kind, attentive service from everyone we encountered at the hotel. the deluxe room we got was a very good size for travelers, as we had space to spread out and repack without falling all over stuff. even the bathroom was roomy. furnishings were by no means luxurious, but they were of good quality and in good condition. we definitely got our money's worth here, and would use it again.
Reviewed May 20, 2016


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