Fersal Hotel P. Tuazon Cubao
Fersal Hotel P. Tuazon Cubao
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"Excellent service"

Marilyn

|

March 19, 2018

Deluxe Queen - Guestroom Fersal Hotel P. Tuazon Cubao
Deluxe Queen - Guestroom
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Lobby Fersal Hotel P. Tuazon Cubao
Lobby
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Restaurant Fersal Hotel P. Tuazon Cubao
Restaurant
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Restaurant Fersal Hotel P. Tuazon Cubao
Restaurant
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See map Fersal Hotel P. Tuazon Cubao
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Excellent
Location
8.0
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What guests are saying:
The room is clean. The food is good. The service is good as well.
Marilou from Philippines
Couple
Place is very convenient, clean and very very nice. Very comfortable. Staff are nice. 100 thumbs up!
Meldelyn from Philippines
Group
Pros good staff Cons traffic area
Jessa
Family with young children
This hotel is in a perfect location, as the front desk personnel were the best, the hotel was very good but the bathroom was a bit small and a challenge for me but I would stay here again and again.
Michael from United States
Couple
It was a great experience!
Hazeleen from Philippines
Family with teens
near Alimall, gateway and SM Cubao..walking distance to farmers market and enjoy the seafood to Dampa inside the farmers market. Easy to access jeepney in front of the hotel
reny from Indonesia
Business traveler
The staff were friendly and accomodating. Overall, we enjoyed our stay here.
Kenneth from Philippines
Group
We just need a place to stay that was close enough to all the places we need to be. This place is conveniently located at the heart of Cubao.
Aldrin from Philippines
Couple
My friend Mchll stayed here. Good location with free breakfast
Karla from Philippines
Solo traveler
The staff are very accomodating and provides excellent service to their costumers.
Arianne from Philippines
Solo traveler

Fersal Hotel P. Tuazon Cubao

Excellent location
What's nearby?
Very good
From 307 reviewsSee what guests said
7.4
/
10
Very good service
7.7
Value for money7.5
Location rating8.0
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport12.6 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Laundry service

Room choices
This property is in high demand!Last booked 9 hours ago
Deluxe Queen
Deluxe Queen
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 1 queen bed
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Deluxe Twin
Deluxe Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 double beds
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Deluxe Double with Breakfast
Deluxe Double with Breakfast
...
  • Shower
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Deluxe Single With Breakfast
Deluxe Single With Breakfast
...
    Enter dates to see prices
    Family Suite With Breakfast
    Family Suite With Breakfast
    ...
    • Shower
    Enter dates to see prices
    Deluxe Single (w/ Breakfast)
    Deluxe Single (w/ Breakfast)
    ...
    • Shower
    Enter dates to see prices
    Family Suite (w/ Breakfast)
    Family Suite (w/ Breakfast)
    ...
    • Shower
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    Double room Queen bed - Deluxe
    Double room Queen bed - Deluxe
    ...
    • Shower
    Enter dates to see prices
    Deluxe Double (w/ Breakfast)
    Deluxe Double (w/ Breakfast)
    ...
      Enter dates to see prices
      Have a question for Fersal Hotel P. Tuazon Cubao?

      What people love about the property

      • "Great Location!"

        Ian F.

        |

        July 6, 2017

      • "The food is OK and the location is great."

        Cindy

        |

        June 30, 2017

      • "Good location with free breakfast"

        Karla T.

        |

        May 21, 2017

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      More about Fersal Hotel P. Tuazon Cubao

      More about Fersal Hotel P. Tuazon Cubao

      "Thet staff were friendly and accommodating."

      pearly J.

      |

      September 24, 2017

      An overview

      Show more

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      Filipino cuisine
      Filipino cuisine
      Vatel Restaurant Manila
      8.8 km Filipino, French, Mediterranean
      iBread
      9.5 km Filipino
      Hizon's Cakes & Pastries
      9.6 km Filipino
      American cuisine
      American cuisine
      Wild West Roadhouse Grill
      3.9 km American
      Shakey's ERMITA
      4.9 km American, Pizza
      Bacolod Chicken Express
      7.5 km American, Asian, Filipino
      Asian cuisine
      Asian cuisine
      Gloria Maris
      2.0 km Asian, Chinese, Filipino
      North Park Noodles Macapagal
      2.1 km Asian, Chinese
      Big Mama's Place
      3.1 km Asian, Chinese, Filipino

      What they offer

      "The service is good as well."

      Marilou

      |

      January 15, 2018

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show more

      Real reviews from real guests

      Agoda Reviews (307)Booking.com Reviews (319)
      7.4
      /
      10
      Cleanliness7.3
      Facilities6.7
      Location8.0
      Room comfort and quality6.9
      Service7.7
      Value for money7.5
      Provided by verified guests of Agoda
      All languages
      All guests (307)
      All room types
      Showing 206 verified guest comments
      12345
      2.0
      Christian from Switzerland
      Couple
      Deluxe Queen
      Stayed 1 night in November 2018
      Stinky room with unlockable door !!!”
      I did stay two times in this shabby hotel. The second time I had to stay there as the hotel was unwilling to cancel and refund the booking. Both times I did stay in a stinky room. First time the door was not lockable even after a room change. The rooms have been shabby. Everything else than in the pictures. Keep away from this hotel!
      Reviewed November 07, 2018
      Dear Christian, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant
      Responded November 09, 2018
      Fersal Hotel P. Tuazon Cubao
      9.2
      Exceptional
      jahfet from Philippines
      Solo traveler
      Executive Suite
      Stayed 2 nights in October 2018
      Exceptional”
      Nice stay.. quite old but cleanliness makes it a good place to stay
      Reviewed November 04, 2018
      Dear Jahfet, Greetings from Fersal Hotel P.Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was delighting to hear that you found our hotel clean. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded November 09, 2018
      Fersal Hotel P. Tuazon Cubao
      2.8
      william from United Kingdom
      Couple
      Deluxe Queen
      Stayed 1 night in October 2018
      Health hazard”
      Our room was full of mold and mildew on the ceiling. I spent the night coughing due to the strong smell of dampness. The smoke detector in the room was covered by a orange plastic cover. The bathroom window was hanging down and ready to fall off as the hinges were broken.
      Reviewed October 22, 2018
      Dear William, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. Rest assured that we will take note of your concern and see what we can do to improve it. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant
      Responded October 24, 2018
      Fersal Hotel P. Tuazon Cubao
      4.8
      Sheelan
      Couple
      Deluxe Queen
      Stayed 1 night in September 2018
      Never Again”
      False advertising - No Ref abd Bathtub as advertised here in Lazada, when I asked their staff there no such rooms as advertised. Remote Control for the TV is bot working. Awful Breakfast, yes its free but I don't think it's worth it. Don't book any accomodations here, you'll definitely regret it!
      Reviewed September 30, 2018
      Dear Sheelan, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant
      Responded October 15, 2018
      Fersal Hotel P. Tuazon Cubao
      10.0
      Exceptional
      Marivic from Philippines
      Couple
      Deluxe Queen
      Stayed 1 night in September 2018
      Exceptional”
      No bidet.
      Reviewed September 30, 2018
      Dear Marivic, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant
      Responded October 08, 2018
      Fersal Hotel P. Tuazon Cubao
      9.6
      Exceptional
      harold from United States
      Couple
      Deluxe Twin
      Stayed 6 nights in September 2018
      Good value for your money and good location,”
      Friendly and Courteous staff.
      Reviewed September 24, 2018
      Dear Harold, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We are grateful to know that you found our staffs friendly and courteous. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 08, 2018
      Fersal Hotel P. Tuazon Cubao
      8.0
      Excellent
      Angel from Philippines
      Couple
      Deluxe Queen
      Stayed 3 nights in September 2018
      It was good staying at this hotel for the 2nd time and also the staff are very accommodating..”
      The only thing is the bathroom... Very small...
      Reviewed September 22, 2018
      5.2
      mark from United Kingdom
      Business traveler
      Deluxe Queen
      Stayed 2 nights in February 2018
      Wifi in your room? hmmmmm”
      I have stayed a few times. Rooms go deep into the building. It's quite quiet in the room and bfast is good and appeals to Europeans too. However the big drawback is each time the wifi has stopped working in my room each stay, and because you are deep inside a long building there is no phone and data signal as an alternative. Once there was no signal in the room for 10 hours and the staff could not reset it, until the business office opened the next day. Rooms are advertised with wifi on Agoda, but the hotel fails to deliver. I was of the firm belief that the staff thought I was unreasonable to complain about it, even though it meant i could not do work in my room. I had to sit in the small lobby with my laptop on my knee. The non-visible management need to pick up on this problem. But like most Philippines hotels, even when complaining, the management will not appear to address your problems. After a few days of pretty cr@p or non-working wifi, I checked out and went to Fernandina 88.
      Reviewed September 18, 2018
      Dear Mark, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. Please accept my sincere apologise for the inconvenience caused and for your disappointments. As for the wifi, we will course it to our IT Department to make a test as to the source of slow or no connection. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 15, 2018
      Fersal Hotel P. Tuazon Cubao
      5.2
      mark from United Kingdom
      Business traveler
      Deluxe Queen
      Stayed 3 nights in February 2018
      Room is fine, but wifi in the room? Good luck”
      I have stayed a few times. Rooms go deep into the building. It's quite quiet in the room and bfast is good and appeals to Europeans too. However the big drawback is each time the wifi has stopped working in my room each stay, and because you are deep inside a long building there is no phone and data signal as an alternative. Once there was no signal in the room for 10 hours and the staff could not reset it, until the business office opened the next day. Rooms are advertised with wifi on Agoda, but the hotel fails to deliver. I was of the firm belief that the staff thought I was unreasonable to complain about it, even though it meant i could not do work in my room. I had to sit in the small lobby with my laptop on my knee. The non-visible management need to pick up on this problem. But like most Philippines hotels, even when complaining, the management will not appear to address your problems. After a few days of pretty cr@p or non-working wifi, I checked out and went to Fernandina 88.
      Reviewed September 18, 2018
      Dear Mark, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. Please accept my sincere apologise for the inconvenience caused and for your disappointments. As for the wifi, we will course it to our IT Department to make a test as to the source of slow or no connection. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 15, 2018
      Fersal Hotel P. Tuazon Cubao
      5.2
      mark from United Kingdom
      Business traveler
      Deluxe Queen
      Stayed 1 night in February 2018
      Wifi in your room? Yeh right”
      I have stayed a few times. Rooms go deep into the building. It's quite quiet in the room and bfast is good and appeals to Europeans too. However the big drawback is each time the wifi has stopped working in my room each stay, and because you are deep inside a long building there is no phone and data signal as an alternative. Once there was no signal in the room for 10 hours and the staff could not reset it, until the business office opened the next day. Rooms are advertised with wifi on Agoda, but the hotel fails to deliver. I was of the firm belief that the staff thought I was unreasonable to complain about it, even though it meant i could not do work in my room. I had to sit in the small lobby with my laptop on my knee. The non-visible management need to pick up on this problem. But like most Philippines hotels, even when complaining, the management will not appear to address your problems. After a few days of pretty cr@p or non-working wifi, I checked out and went to Fernandina 88.
      Reviewed September 18, 2018
      Dear Mark, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. Please accept my sincere apologise for the inconvenience caused and for your disappointments. As for the wifi, we will course it to our IT Department to make a test as to the source of slow or no connection. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 15, 2018
      Fersal Hotel P. Tuazon Cubao
      5.2
      mark from United Kingdom
      Business traveler
      Deluxe Queen
      Stayed 1 night in February 2018
      Wifi only works sometimes in your room”
      I have stayed a few times. Rooms go deep into the building. It's quite quiet in the room and bfast is good and appeals to Europeans too. However the big drawback is each time the wifi has stopped working in my room each stay, and because you are deep inside a long building there is no phone and data signal as an alternative. Once there was no signal in the room for 10 hours and the staff could not reset it, until the business office opened the next day. Rooms are advertised with wifi on Agoda, but the hotel fails to deliver. I was of the firm belief that the staff thought I was unreasonable to complain about it, even though it meant i could not do work in my room. I had to sit in the small lobby with my laptop on my knee. The non-visible management need to pick up on this problem. But like most Philippines hotels, even when complaining, the management will not appear to address your problems. After a few days of pretty cr@p or non-working wifi, I checked out and went to Fernandina 88.
      Reviewed September 18, 2018
      Dear Mark, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. Please accept my sincere apologise for the inconvenience caused and for your disappointments. As for the wifi, we will course it to our IT Department to make a test as to the source of slow or no connection. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 15, 2018
      Fersal Hotel P. Tuazon Cubao
      6.0
      mark from United Kingdom
      Business traveler
      Deluxe Queen
      Stayed 1 night in March 2018
      Good value, but prepare for no wifi or data signal”
      I have stayed a few times. Rooms go deep into the building. It's quite quiet in the room and bfast is good and appeals to Europeans too. However the big drawback is each time the wifi has stopped working in my room each stay, and because you are deep inside a long building there is no phone and data signal as an alternative. Once there was no signal in the room for 10 hours and the staff could not reset it, until the business office opened the next day. Rooms are advertised with wifi on Agoda, but the hotel fails to deliver. I was of the firm belief that the staff thought I was unreasonable to complain about it, even though it meant i could not do work in my room. I had to sit in the small lobby with my laptop on my knee. The non-visible management need to pick up on this problem. But like most Philippines hotels, even when complaining, the management will not appear to address your problems. After a few days of pretty cr@p or non-working wifi, I checked out and went to Fernandina 88.
      Reviewed September 18, 2018
      Dear Mark, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. Please accept my sincere apologise for the inconvenience caused and for your disappointments. As for the wifi, we will course it to our IT Department to make a test as to the source of slow or no connection. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 15, 2018
      Fersal Hotel P. Tuazon Cubao
      4.0
      Joan from Philippines
      Family with young children
      Deluxe Queen
      Stayed 1 night in September 2018
      Overnight stay”
      We needed a place near my sister’s condominium and Fersal was the nearest available hotel (we booked in agoda 3 hours before we checked in). It’s okay for an overnight stay. The room is old and small. Free breakfast is also okay. Hotel staffs are nice. But if i were to stay here again, No. 😁 There are other hotels with the same rate with a better room. I was just deceived by the photos haha
      Reviewed September 16, 2018
      Dear Joan, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 08, 2018
      Fersal Hotel P. Tuazon Cubao
      9.2
      Exceptional
      Cristhamay from Philippines
      Couple
      Deluxe Queen
      Stayed 1 night in August 2018
      -”
      -
      Reviewed September 02, 2018
      Dear Cristhamay, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Jasm, Customer Service Assistant
      Responded October 08, 2018
      Fersal Hotel P. Tuazon Cubao
      8.8
      Excellent
      Maritess from Philippines
      Business traveler
      Deluxe Queen
      Stayed 1 night in August 2018
      Great stay”
      Clean and friendly staff
      Reviewed August 30, 2018
      Dear Maritess, Greetings from Fersal Hotel P. Tuazon! Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is nice to know that you found our hotel clean and friendly staffs. We hope you still consider us again in the future. Best regards! Jasm, Customer Service Assistant
      Responded October 08, 2018
      Fersal Hotel P. Tuazon Cubao
      5.2
      Mark from Philippines
      Couple
      Deluxe Queen
      Stayed 1 night in August 2018
      THE PUBLISHED PICTURES IS NICE BUT ACTUAL WORST”
      Please next time- better to published what really are the status of your room than using nice photos.. It wash shockingly worst as you expect that the room is the same as on the picture....
      Reviewed August 20, 2018
      Dear Mark, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Ivy Manaday, Customer Service Assistant
      Responded August 22, 2018
      Fersal Hotel P. Tuazon Cubao
      8.8
      Excellent
      Diana from Philippines
      Family with teens
      Deluxe Twin
      Stayed 1 night in August 2018
      Very good ”
      Nice location, very near malls, ships, restaurants, church . Very friendly and accomodating staff, and very clean room, towels and sheets. Almost perfect place to stay, if not for the very poor signal of phone inside the room
      Reviewed August 15, 2018
      Dear Diana, Thank you for taking time to make a review. We are glad that you have chosen our hotel. We appreciate hearing from our guests as this helps improve our facilities and services. Apologies for the inconvenience you may have encountered during your stay. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant
      Responded August 16, 2018
      Fersal Hotel P. Tuazon Cubao
      8.8
      Excellent
      Marcel from Philippines
      Business traveler
      Deluxe Queen
      Stayed 1 night in August 2018
      Place & amenities are right for the budget”
      Location is great
      Reviewed August 03, 2018
      Dear Marcel, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It was great to know that you found our hotel well situated. We appreciate hearing from our guests as this helps improve our facilities and services. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant
      Responded August 04, 2018
      Fersal Hotel P. Tuazon Cubao
      8.4
      Excellent
      David from Germany
      Couple
      Deluxe Queen
      Stayed 1 night in July 2018
      very good”
      good breakfast and nice rooms
      Reviewed July 27, 2018
      Dear David, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is delighting to know that you found the food we serve good and our rooms nice. We are grateful to hear your good comments. It was our pleasure to serve you. We are looking forward to be of service to you again. Best regards! Ivy Manaday, Customer Service Assistant
      Responded July 30, 2018
      Fersal Hotel P. Tuazon Cubao
      4.4
      Geoffrey from Australia
      Family with young children
      Executive Suite
      Stayed 5 nights in July 2018
      Acceptable”
      Noisy not clean not safe and old
      Reviewed July 27, 2018
      Dear Geoffrey, Thank you for taking time to make a review. We are glad that you have chosen our hotel. It is with regrets to hear that your stay at the hotel fell short of your expectations. Apologies for the inconvenience you may have encountered during your stay. We hope you still consider us again in the future. Best regards! Ivy Manaday, Customer Service Assistant
      Responded July 27, 2018
      Fersal Hotel P. Tuazon Cubao
      12345
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