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Ballroom, FH Grand Hotel Palatino in Rome
Classic Double, FH Grand Hotel Palatino in Rome
Lobby, FH Grand Hotel Palatino in Rome
Lobby, FH Grand Hotel Palatino in Rome
Fitness center, FH Grand Hotel Palatino in Rome
Fitness center, FH Grand Hotel Palatino in Rome
Balcony/terrace, FH Grand Hotel Palatino in Rome

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8.4

Excellent

379 reviews

379 reviews

Breakfast20
Housekeeping12
24-hour front desk2
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Scalinata dei Borgia
20 m
Vicolo Scellerato
40 m
Chiesa San Francesco di Paola ai Monti
50 m
Super
60 m
Gusto Italia
60 m
Popular landmarks
Colosseum
470 m
Palatine Hill
470 m
Roman Forum
480 m
Basilica di Santa Maria Maggiore
660 m
Trevi Fountain
1.0 km
Closest landmarks
Garage Palatino
80 m
Misty Beethoven
100 m
Torre dei Margani
100 m
Fontana dei Catecumeni
100 m
Galleria Cordoba
100 m

FH Grand Hotel Palatino

Via Cavour 213, Monti, Rome, Italy, 00184 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Monti, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Colosseum. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Hygiene Plus

130 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Pets allowed

Car park

Free Wi-Fi in all rooms!

Fitness center

Front desk [24-hour]

Luggage storage

Check-in/out [private]

Your dates are popular among travelersUsers are booking a place in Rome every 1 minutes on Agoda.com
Value for money8.1
Distance to city center0.5 Km
Location rating9.2
Nearest airportCiampino-G. B. Pastine International Airport (CIA)
Distance to airport13.4 km

Rooms available at FH Grand Hotel Palatino

Very good
Room comfort & quality

7.9

Double Superior
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 queen bed and 1 double be...
Enter dates to see prices
Classic Double
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Double Executive
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 double b...
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Triple Plus
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 1 double bed and 1 single b...
Enter dates to see prices
Premium Double Room
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Prestige Double Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
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Classic Triple Room
...
  • Room size: 24 m²/258 ft²
  • Non-smoking
  • 1 single bed and 1 queen be...
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Prestige
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed and 1 single be...
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Junior Suite with Terrace
...
  • Room size: 30 m²/323 ft²
  • Landmark view
  • 1 queen bed and 1 single be...
Enter dates to see prices

Frequently asked questions

Does FH Grand Hotel Palatino offer laundry services?

Yes! FH Grand Hotel Palatino offers laundry service at your grasp and even hot water linen and laundry washing for whenever you need your favorite shirts or dresses clean and fresh all throughout your trip. Please contact the property for more information.

Does FH Grand Hotel Palatino offer dry cleaning services?

Yes! FH Grand Hotel Palatino provides dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What is the average travel time to a nearby airport from FH Grand Hotel Palatino?

The average travel time to get from FH Grand Hotel Palatino to the airport is 40 minutes, but please bear in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What attractions are close by FH Grand Hotel Palatino that are in walking range?

While staying at FH Grand Hotel Palatino, kick start your vacation by discovering the nearest points of interest that are within close proximity to the property which include Galleria Cordoba, Super Elite Supermarket, and MercatoMonti.

What bars are close by FH Grand Hotel Palatino?

While remaining at FH Grand Hotel Palatino, take pleasure in your evening or night out at Micca Club, Taverna del Campo, and Max’s Bar to get the most out of your nightlife.

Is FH Grand Hotel Palatino pet-friendly?

FH Grand Hotel Palatino allows pets including dogs and cats onto this property with additional fee applied. In addition, pets may not be left unattended at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

How many rooms does FH Grand Hotel Palatino have?

FH Grand Hotel Palatino has a total of 200 rooms.

What was the average room rate for FH Grand Hotel Palatino been in the past month?

The typical room rate for FH Grand Hotel Palatino in the past month is 305.19 EUR, compared to city's average of 182.7 EUR.

What do past visitors like most about FH Grand Hotel Palatino?

Verified guests that stayed at FH Grand Hotel Palatino have given this property a rating of 9.183 for its outstanding location as the major highlight for their stay.

What is the typical rating that past Solo travelers' have given to FH Grand Hotel Palatino?

Past solo travelers that have stayed at this property have given FH Grand Hotel Palatino an average rating of 8.2. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about FH Grand Hotel Palatino?

Past local visitors that have stayed at this property have given FH Grand Hotel Palatino an average rating of 7.4. You can look up on more comprehensive customer evaluations, and feedback for this property down in the review section.

What is the closest airport to FH Grand Hotel Palatino?

The closest airport to FH Grand Hotel Palatino is Perugia San Francesco d'Assisi-Umbria International Airport, 134.0 km away.

What people love about FH Grand Hotel Palatino

  • 8

    Very good
    Staff 

    "Nice clean rooms and friendly staff."

    Troy

    |

    September 27, 2022

  • 10

    Exceptional
    Location

    "The hotel is in the perfect location for exploring Roma."

    Gail

    |

    November 23, 2021

  • 10

    Exceptional
    Breakfast

    "Lovely staff and a lot of breakfast options."

    Samra

    |

    July 27, 2021

Property ranking|Compared to 10,793 Rome properties
See all rankings
Room comfort score
7.9/10
Location score
9.2/10
Room size
26 sqm.
Value for money score
8.1/10
Better than
99
%
of Rome properties
Better than
98
%
of Rome properties
Bigger than
98
%
of Rome properties
Better than
97
%
of Rome properties
Overall rating:

8.4

Excellent
379 reviews
Cleanliness
8.4
Facilities
7.9
Location
9.2
Read all reviews >
More about FH Grand Hotel Palatino

More about FH Grand Hotel Palatino

Experience Comfort and Convenience at FH Grand Hotel Palatino in Rome

FH Grand Hotel Palatino in Rome, Italy offers a range of facilities to ensure a comfortable and convenient stay. Guests can enjoy a cup of coffee or a drink at the coffee shop and bar, take advantage of the laundry service, room service, and safety deposit boxes. The hotel also offers airport transfer and tours, with the assistance of the concierge. All rooms are equipped with air conditioning, bathrobes, hair dryer, television, mini bar, and balcony/terrace with satellite/cable TV and Wi-Fi in public areas. Car park and designated smoking area are also available. Free Wi-Fi is accessible in all rooms, and additional services such as dry cleaning, car hire, luggage storage, shared kitchen, shared lounge/TV area, daily housekeeping, and ticket service are also provided. Guests can start their day with a breakfast buffet or continental breakfast, and can also use the fitness center with additional charge. Please note that car park charges are applied.

FH Grand Hotel Palatino's Room Types

FH Grand Hotel Palatino offers a variety of room types to suit every traveler's needs. The Classic Double room spans 21 square meters and features a comfortable Queen bed. The Double Executive room offers 25 square meters of space and can accommodate either two Single beds or one Double bed. The Double Superior room boasts 23 square meters of space and features a luxurious Queen bed. For those seeking more space, the Junior Suite spans 35 square meters and offers either a Double or Queen bed. Lastly, the Triple Plus room offers 24 square meters of space and can accommodate either a Single or Double bed.

Discover Ancient Marvels Near FH Grand Hotel Palatino

While FH Grand Hotel Palatino is situated in a bustling area of Rome, guests can easily escape the crowds and immerse themselves in the city's rich history. Just steps away from the hotel, visitors can explore two of Rome's most impressive landmarks - San Pietro in Vincoli and Basilica of San Clemente. The former is home to Michelangelo's famous sculpture of Moses, while the latter boasts a stunning 12th-century basilica and underground archaeological excavations. History buffs and architecture enthusiasts alike will be awed by the intricate details and ancient marvels found at these nearby attractions.

Exceptional Staff and Breakfast Options at FH Grand Hotel Palatino

FH Grand Hotel Palatino in Rome, Italy is a top-rated hotel due to its exceptional staff and breakfast options. Guests rave about the very helpful and friendly staff who go above and beyond to make them feel at home. The hotel's breakfast buffet is also a standout feature, with numerous selections and a lot of options to choose from. Additionally, the rooms are spacious, clean, and equipped with all the necessary facilities. Guests who have stayed at this hotel have nothing but positive things to say and are already planning their return trips to this remarkable establishment.

FH Grand Hotel Palatino: Where Customer Satisfaction is Key

FH Grand Hotel Palatino in Rome, Italy has consistently received high praise from its satisfied customers. With an overall rating of 8.4, this hotel has earned a reputation for providing exceptional service and comfort. Guests have particularly appreciated the hotel's prime location, with a rating of 9.2, and its cleanliness, with a rating of 8.4. The hotel's staff performance has also been highly praised, with a rating of 8.4. While the hotel's food and dining options received a slightly lower rating of 7.2, guests have still found the value of their stay to be worth the price, with a rating of 8.1. Overall, FH Grand Hotel Palatino is a top choice for travelers seeking a comfortable and convenient stay in the heart of Rome.

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Amenities and facilities

Very good
Facilities

7.9

Most talked about facilities

Breakfast

30 mentions

Housekeeping

10 mentions

Internet

9 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • French
  • German
  • Italian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Shared kitchen
  • Snack bar
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Cat-friendly
  • CCTV in common areas
  • Check-in/out [private]
  • Dog-friendly
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Pets allowed for free
  • Pets may not be left unattended
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Rental car
Available in all rooms
  • Air conditioning
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Italian
  • Gluten-free
  • Buffet
Restaurants on site
Le Spighe
  • Cuisine: Italian, Local
  • Menu: Buffet, A-la-carte

Location

Via Cavour 213, Monti, Rome, Italy, 00184
Exceptional
Location

9.2

Airports
  • Ciampino-G. B. Pastine International Airport (CIA)
    13.4 km 32 min drive
  • Leonardo da Vinci-Fiumicino Airport (FCO)
    22.9 km 49 min drive
Public transportation
  • Cavour Metro Station
    130 m 1 min walk
  • Colosseo Metro Station
    340 m 6 min walk
Hospital or clinic
  • Farmacia Savignoni
    230 m
Shopping
  • Via del Corso
    1.4 km
Convenience store
  • Coop
    990 m 6 min drive
Cash withdrawal
  • ATM
    60 m 1 min walk

What's nearby

Popular landmarks
  • Colosseum
    470 m
  • Palatine Hill
    470 m
  • Roman Forum
    480 m
  • Basilica di Santa Maria Maggiore
    660 m
  • Trevi Fountain
    1.0 km
  • Pantheon
    1.4 km
  • Spanish Steps (Piazza di Spagna)
    1.5 km
  • Piazza Navona
    1.7 km
  • Santa Maria in Trastevere
    1.8 km
  • Galleria Borghese
    2.2 km
Nearby landmarks
  • Scalinata dei Borgia
    20 m
  • Vicolo Scellerato
    40 m
  • Chiesa San Francesco di Paola ai Monti
    50 m
  • Super
    60 m
  • Gusto Italia
    60 m
  • Garage Palatino
    80 m
  • La Bottega del Cioccolato
    80 m
  • San Pietro in Vincoli
    90 m
  • Rione Monti
    100 m
  • Bohemien
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-10 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 11 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee60 EUR
  • Distance from city center0.5 Km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)12 EUR
  • Daily Internet/Wi-Fi fee8 EUR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants1
  • Number of rooms 200
  • Room voltage220
  • Most recent renovation2011
Parking
  • Daily parking fee30 EUR

Reviews of FH Grand Hotel Palatino from real guests

Provided by verified guests of Agoda
8.4
Cleanliness8.4
Facilities7.9
Location9.2
Room comfort and quality7.9
Service8.4
Value for money8.1
High score for Rome
Rating
9+ Exceptional (84)
8-9 Excellent (20)
7-8 Very Good (37)
6-7 Good (14)
<6 Below Expectation (31)
Time of the year
Mar - May (35)
Jun - Aug (82)
Sep - Nov (42)
Dec - Feb (27)

Show reviews that mention 

Showing 186 verified guest comments
12345
10.0
Exceptional
Gail from United States
Couple
Classic Double
Stayed 1 night in November 2021

Final stop on tour of Italy 🇮🇹!”

We stayed at the Palatine with a Gate 1 group and extended a few extra days. The hotel is in the perfect location for exploring Roma. Walked everywhere. Located close to wonderful range of restaurants and tavernas. Stayed in a Classic double 1st floor overlooking Cavour. Room was warm as all hotels in Italy are. Opened windows for fresh air. Noisy but we are city people so it did not bother us. Staff was helpful arranging transport to FCO for an early flight. They even provided a take away breakfast bag. Water pressure in shower was great for soothing sore muscles after full days of exploring the city.

Reviewed November 23, 2021

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10.0
Exceptional
Samra from United States
Group
Classic Triple Room
Stayed 5 nights in July 2021

Great location”

Great hotel close to the colosseum and walking distance to many great restaurants. Lovely staff and a lot of breakfast options.

Reviewed July 27, 2021

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10.0
Exceptional
Tamas from Hungary
Family with teens
Classic Triple Room
Stayed 3 nights in August 2021

Small bathroom otherwise 5 stars”

We had small and uncomfortable bathroom but otherwise it was perfect.

Reviewed August 23, 2021

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10.0
Exceptional
Sharon from Israel
Couple
Classic Double
Stayed 5 nights in July 2021

Exceptional”

I stayed with my sister, the staff were very nice. Breakfast was great , we will definitely come back.

Reviewed July 25, 2021

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9.2
Exceptional
Mark from United States
Couple
Room Classic
Stayed 5 nights in August 2022

main street noisy”

the hotel is located in the heart of Rome, just on the center of the main street, the sound proof is not good enought for you to sleep at night, it was too noisy at night and a lot of cars passed by after 12am in the midnight.

Reviewed November 22, 2022

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9.6
Exceptional
Daniel from Germany
Group
Classic Triple Room
Stayed 3 nights in July 2021

Great. ”

Close to metro, close to colloseum, comfortable beds. A little bit loud, noises from outside.

Reviewed August 01, 2021

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8.0
Excellent
Troy from Australia
Solo traveler
Classic Double
Stayed 2 nights in September 2022

No Complaints ”

I liked that it is walking distance from the main train station (termini) and even with luggage I didn’t need a taxi - flat the whole way. Nice clean rooms and friendly staff.

Reviewed September 27, 2022

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5.6
Nadine from Israel
Group
Triple Plus
Stayed 7 nights in April 2022

Above average”

The Ac wasn’t working and rooms are very noisy

Reviewed May 06, 2022

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4.4
Nadine from Israel
Family with teens
Classic Double
Stayed 7 nights in April 2022

Acceptable”

The AC wasn’t working and the rooms are very noisy you can hear everything from the outside!

Reviewed May 06, 2022

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10.0
Exceptional
Dana from Czech Republic
Solo traveler
Classic Double
Stayed 2 nights in April 2018

Great hotel and great location”

FH Grand Hotel Palatino is one of the best options in case you want to explore Rome little bit on your own but have no time. Service is very good, hotel staff is very attentive, friendly and will really make you feel like at home. Rooms are comfortable, clean and airy. I would definitely recommend this hotel to all solo travellers since the area is very safe.

Reviewed April 10, 2018

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Thanks a lot for your kind review. Hope to welcome you back to Grand Hotel Palatino. Sincerely Enzo Ciannelli Resident manager

Responded May 15, 2018
FH Grand Hotel Palatino
9.6
Exceptional
Michael from Australia
Couple
Stayed 3 nights in June 2016

Great stay ”

Grand Hotel Palatino was a good stay while in Rome. Very close to most areas of the city - in fact we walked to the Spanish Steps, the Tridente area, Roman Forum and Trevi Fountain very easily. Staff were quite helpful when required.

Reviewed July 12, 2016

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9.6
Exceptional
andrew from United States
Couple
Double Superior
Stayed 1 night in November 2018

Good Hotel, Great Location, Good Staff, Liked It”

Everything was great. Modern hotel. Nice, clean & large sized (for Europe) room. . Friendly helpful staff. Great internet in the room. Good breakfast. We really enjoyed staying in this hotel. Location of the hotel is excellent: 5 minutes walk to Coliseum, 7 minutes walk to Forum, 12 minutes walk to Centeral Train Station. Try the “local” Italian restaurants right behind the hotel. We loved the one we tried (“Old Rome”). If I was going to improve something, it would be showing the Italian Soccer matches on the TV in the room,. One word of warning. We were charged 6 Euro per a night a person “City Tax” in addition to what we thought was full payment when we booked on the internet. We were told by staff ( in a friendly way) that everybody has to pay this City mandated tax.

Reviewed December 01, 2018

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Dear Guest we than k you for your kind review and hope to welcome you back to Grand Hoitel Palatino in the near future. Sincerely Enzo Ciannelli Hotel Manager

Responded December 03, 2018
FH Grand Hotel Palatino
9.7
Exceptional
robert from United Kingdom
Couple
Stayed 6 nights in September 2015

Very well run comfortable hotel in central Rome ”

Big room, perfect location, excellent staff

We stayed for six days in a junior suite, booked independently. The hotel staff were friendly, helpful and efficient throughout, always going the extra mile. The room was very large (for Rome), well equipped and comfortable, with a king size bed, big marble shower and separate bath (with two additional shower heads). Breakfast good, typical Italian but with a few nods to British and US/Canadian visitors with bacon, scrambled eggs and sometimes pancakes. Best Rome hotel I have stayed in.

Reviewed September 30, 2015

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9.6
Exceptional
Rebecca from United States
Solo traveler
Classic Double
Stayed 2 nights in August 2017

Great location, large, clean rooms, accommodating staff”

This hotel is located conveniently in Via Cavour, right around the Metro station, and in the lovely Monti neighbourhood. Close enough to Termini to walk, but far enough not to be a train station hotel. Staff were kind and more than accommodating - rooms are fully modern and comfortable. Would absolutely recommend without reservation.

Reviewed September 06, 2017

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10.0
Exceptional
Richard
Couple
Classic Double
Stayed 3 nights in March 2019

Definitely Recommend”

With the amount of accommodation available in Rome it is always a daunting task booking somewhere new. Having read the reviews we opted for this. I can say that that was a good choice. Ideally situated for the Colosseum, Roman Forum and Palantine Hill. Everything else was within a 20-30 min walk which with so much history around is worth while. Lots of bars and restaurants within walking distance. Breakfast excellent choice. Rooms good and we had a nice balcony to have drinks on. Overall excellent choice.

Reviewed March 26, 2019

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Dear guest Thank you for your review regarding your stay at Grand Hotel Palatino, we greatly appreciate your willingness to share your experience with us. We are glad your appreciated our location. Grand Hotel Palatino is located in Rione Monti, a dynamic and lively neighborhood in the centre of Rome, only 10 minutes walking far from the Colosseum. From our Hotel is also very easy to reach many other sites like the Opera Theatre, Trevi Fountain, Piazza di Spagna and other important historic monuments, without threatening the safety of our customers. The location is for sure one of our point of streght ! Thank you also for your kind words of appreciation in regards to the service received. We are looking forward to welcoming you back in the next future. Best regard, Enzo Ciannelli Hotel Manager

Responded March 27, 2019
FH Grand Hotel Palatino
9.6
Exceptional
Steven from United States
Family with teens
Triple Plus
Stayed 5 nights in July 2017

Newly Renovated Room”

When we stayed in Rome the temperatures were in the 90's, it was great having an air condition room!!! Room was completely newly renovated with a safe which was very nice. Breakfast had a wide selection and was great!! Close to the Coliseum and Roman Forum. There was a mini mart close to the hotel and numerous restaurants. Great time staying at the hotel and the staff was nice. Only complaint was the internet was not as reliable as we had at home.

Reviewed July 24, 2017

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5.6
Puneet
Family with young children
Triple Plus
Stayed 3 nights in November 2018

Only good thing about this hotel is the location...”

After reading many positive reviews, I got courage to go with FH Grand Hotel Palatino. But, I regret my decision. The only good thing about this hotel is the location which is very near to Colosseum and with many good Italian/Indian restaurants, Ice cream/Grocery shops nearby. * Staff was rude - When we reached there, they said only one room is ready and the second room will take some time as cleaning is in progress. Thereafter, Nobody informed me for couple of hours about the status of another room. * After couple of hours, I reached the reception and asked them for the second room and the Male at reception had no clue about it and was very rude in body language and even threw my papers as he don't even care about customers. * Mini bar fridge was not working for one of the room. * There were no coffee/tea pouches in the room and reception said we have a policy of not serving tea/coffee in rooms - strange, but acceptable. * On the breakfast, we were asked to be quite with kids.

Reviewed November 14, 2018

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Dear Guest, Thank you very much for sharing your feedback regarding your stay at Grand Hotel Palatino. We regret to learn that we were not able to meet your expectations, at Grand Hotel Palatino we are committed to ensure that our guests feel special and comfortable and we take into great consideration all the feedback that they provide to us. Regarding the tea/coffee facilities in the room, as per our policy we provide them from the Superior rooms, but under request of our Guest we are at your disposal to send the facilities even in classic rooms. We regret if you were disappointed because one of the room booked was not ready at your arrival. We made the check in for the first room and asked to wait for the second one, as the check in time is guaranteee after 2 PM. We could not choose other room because we reserved for you rooms next to each other. We hope that we will be able to show you our great level of service should we have the chance to welcome you back. Sincerely Enzo Cianne

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FH Grand Hotel Palatino
10.0
Exceptional
Mariam from Canada
Solo traveler
Classic Double
Stayed 2 nights in August 2018

Close to Colosseum ”

The location is close to the Colosseum. It is on a street with restaurants, convenience stores, souvenir shops, and ice cream parlour. The hotel is definitely grand. The rooms are spacious and clean. The staff speaks English, and they are very friendly and polite. The lift is super slow. I think the hotel should really invest in a new one. The hallways show age. The breakfast was good, but not great. I think they should be serving potatoes with the eggs. There should be coffee machine/electric kettle in the rooms as well.

Reviewed September 03, 2018

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Dear Guest, Thank you for choosing to stay at Grand Hotel Palatino and for sharing your recent experience with us. It was a great pleasure to read that you had such a positive opinion about your stay and that you appreciated our hospitality. Thank you also for your precious suggestions and please be assured that we already took in consideration your comments. Looking forward to welcoming you back at your next visit in Rome. Sincerely, Enzo Ciannelli Resident manager

Responded September 05, 2018
FH Grand Hotel Palatino
9.6
Exceptional
Kevin from United Kingdom
Family with young children
Stayed 2 nights in August 2016

A perfect base for the Eternal City”

With four children under 12, a central location and first class care and attention are essential. All of my family enjoyed this stay with my four year old wanting to give the Hotel a fifth star! Well kept rooms, an excellent reception and bar and the best breakfast in Rome. We were particularly grateful for the thoughtful way they dealt with our youngest child's Coeliac - offering gluten free options not apparent on the menus. We will certainly return!

Reviewed August 09, 2016

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8.7
Excellent
Jonas from Denmark
Couple
Stayed 5 nights in June 2014

Great stay, friendly and helpful staff”

good breakfast, clean rooms, close to everything

Me and my wife had a great stay at Hotel Palatino. The rooms had a nice size and the breakfast was more than I had expected.It was very close to the subway

Reviewed June 09, 2014

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