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a bed with a white comforter and pillows in a room, The Chicago Hotel Collection River North in Chicago (IL)
Signature Queen, The Chicago Hotel Collection River North in Chicago (IL)
people sitting at a bar in a restaurant, The Chicago Hotel Collection River North in Chicago (IL)
a hotel room with a bed and a desk, The Chicago Hotel Collection River North in Chicago (IL)
a bathroom with a toilet a sink and a shower, The Chicago Hotel Collection River North in Chicago (IL)
an old building with graffiti on the side of it, The Chicago Hotel Collection River North in Chicago (IL)
a room filled with lots of different types of equipment, The Chicago Hotel Collection River North in Chicago (IL)

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7.7

Very good

607 reviews

607 reviews

See map

7.6

Very good

Location rating score

Very good location - Inside city center
Popular landmarks
360 Chicago Observation Deck 1.1 km
The Magnificent Mile 1.1 km
Cloud Gate 2.1 km
Millennium Park 2.1 km
Skydeck Chicago - Willis Tower 2.2 km
The Art Institute of Chicago 2.4 km
Navy Pier 2.7 km
Shedd Aquarium 3.9 km
Wrigley Field 5.7 km
Museum of Science and Industry 12.8 km
Nearby landmarks
Cooking & Hospitality Institute of Chicago 90 m
Enclave 90 m
Marwen Gallery 120 m
Chicago Air and Water Show 160 m
Wally Findlay Galleries 240 m
Chicago North Side Railway Station 240 m
Alan Koppel Gallery 270 m
Jesse White Park 300 m
Catherine Edelman Gallery 310 m
Architech Gallery 320 m

The Chicago Hotel Collection River North

312 W. Chestnut St., River North, Chicago (IL), United States, IL 60610 - See map

Conveniently situated in the River North part of Chicago (IL), this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

240 meters to public transportation

Inside city center

Free Wi-Fi in all rooms!

Daily housekeeping

Laundry service

Announcements by hotel (1)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The mandatory resort fee includes: • Coffee and tea in the lobby daily from 07:00 - 10:00 • Three cocktails per night (choose from beer or White Claws) • WiFi • Peloton Bikes and yoga mats delivered to your room upon request • 1-Year Club 1 Hotels Membership: Booking credit, golf information and Club 1 Hotels information provided at check- please note that Guest parking fee is $35 plus taxes per night and Guest Amenity Fee (Resort Fee) is $34.95 plus taxes per night

Facilities

Pets allowed

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Game room

Laundry service

Restaurants

This property is in high demand!

4 travelers have booked today.

Value for money7.0
Location rating7.6
Nearest airportMidway International Airport (MDW)
Distance to airport15.0 km

Rooms available at The Chicago Hotel Collection River North

Two-Bedroom Suite
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 double bed & 2 single bed...
Enter dates to see prices
Signature Loft
...
  • Room size: 51 m²/549 ft²
  • Shower
  • 1 sofa bed and 3 bunk beds
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Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed
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Deluxe Double Room with Kitchenette
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 double bed
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Signature Quadruple Room
...
  • Room size: 10 m²/108 ft²
  • Shower
  • 2 bunk beds
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Signature Queen
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 queen bed and 2 single be...
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Classic Double Room
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
Deluxe Queen Room
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed
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Classic Full Room - Disability Access
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Signature Double Room
...
  • Room size: 24 m²/258 ft²
  • Shower
  • 1 bunk bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Chicago Hotel Collection River North?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to The Chicago Hotel Collection River North?

For those who wish to drive their own cars, The Chicago Hotel Collection River North has a car park that's close to the hotel.

What is the smoking policy at The Chicago Hotel Collection River North?

The Chicago Hotel Collection River North does not permit smoking in any of its rooms or indoor areas.

See map

Explore the neighborhood

What people love about The Chicago Hotel Collection River North

  • 10

    Exceptional

    "Really unique and interesting Hotel!"

    Aisha

    |

    October 5, 2022

  • 8.4

    Excellent
    Cleanliness

    "The hotel itself was very neatly decorated, clean!"

    Mary

    |

    June 7, 2022

Overall rating:

7.7

Very good
607 reviews
Cleanliness
8.3
Facilities
7.5
Location
7.6
Read all reviews >
More about The Chicago Hotel Collection River North

More about The Chicago Hotel Collection River North

The Chicago Hotel Collection River North Magnificent Mile offers accommodation in downtown Chicago. The property features contactless check-in and smartphone room keys, allowing guests to skip the front desk and head straight to their room upon arrival. Certain units feature a seating area for your convenience. All rooms are fitted a flat-screen TV, and a private bathroom equipped with a bath or shower. For your comfort, you will find free toiletries and a hairdryer. A concierge team, a snack bar and a coffee shop are available on-site. An amenity package is offered, which includes daily drinks, high-speed WiFi, Peloton bike delivery to the guest's room (upon request), discounts at local attractions and golf tee times and more. Water Tower Chicago is 1 km from The Chicago Hotel Collection River North, while Magnificent Mile is 1.1 km away. The nearest airport is Midway International Airport, 15 km from The Chicago Hotel Collection River North.

Amenities and facilities
Very good
Facilities

7.5

Languages spoken

  • English

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Game room

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Restaurants
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [nearby]
Food and dining
Restaurants on site

DropShot

  • Cuisine: American
  • Menu: Buffet
Location
312 W. Chestnut St., River North, Chicago (IL), United States, IL 60610
Very good
Location

7.6

Airports

  • Midway International Airport (MDW)
    15.0 km
  • O'Hare International Airport (ORD)
    23.9 km

Public transportation

  • Chicago North Side Railway Station
    240 m
  • Clark/Division Subway Station
    730 m

Hospital or clinic

  • The Chicago Dental Studio
    540 m

Shopping

  • Water Tower Place
    1.0 km

Convenience store

  • Circle K
    220 m

Cash withdrawal

  • ATM
    40 m
What's nearby

Popular landmarks

  • 360 Chicago Observation Deck
    1.1 km
  • The Magnificent Mile
    1.1 km
  • Cloud Gate
    2.1 km
  • Millennium Park
    2.1 km
  • Skydeck Chicago - Willis Tower
    2.2 km
  • The Art Institute of Chicago
    2.4 km
  • Navy Pier
    2.7 km
  • Shedd Aquarium
    3.9 km
  • Wrigley Field
    5.7 km
  • Museum of Science and Industry
    12.8 km

Nearby landmarks

  • Cooking & Hospitality Institute of Chicago
    90 m
  • Enclave
    90 m
  • Marwen Gallery
    120 m
  • Chicago Air and Water Show
    160 m
  • Wally Findlay Galleries
    240 m
  • Chicago North Side Railway Station
    240 m
  • Alan Koppel Gallery
    270 m
  • Jesse White Park
    300 m
  • Catherine Edelman Gallery
    310 m
  • Architech Gallery
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 1 year(s).

Children 1-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-in until23:30
  • Check-out from06:00
  • Check-out until11:00
Property announcements

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. The mandatory resort fee includes: • Coffee and tea in the lobby daily from 07:00 - 10:00 • Three cocktails per night (choose from beer or White Claws) • WiFi • Peloton Bikes and yoga mats delivered to your room upon request • 1-Year Club 1 Hotels Membership: Booking credit, golf information and Club 1 Hotels information provided at check- please note that Guest parking fee is $35 plus taxes per night and Guest Amenity Fee (Resort Fee) is $34.95 plus taxes per night

Reviews of The Chicago Hotel Collection River North from real guests

Provided by verified guests of Agoda
7.4
/
10
Very good
Cleanliness8.3
Facilities7.5
Location7.6
Service7.2
Value for money7.0
High score for Chicago (IL)
Rating
9+ Exceptional (7)
8-9 Excellent (3)
7-8 Very Good (1)
6-7 Good (0)
<6 Below Expectation (6)
Time of the year
Mar - May (1)
Jun - Aug (8)
Sep - Nov (8)
Dec - Feb (0)
All guests (44)
All languages

Show reviews that mention 

Showing 17 verified guest comments
2.4
Furkan from Turkey
Solo traveler
Signature Queen
Stayed 2 nights in October 2022

amenities ”

The hotel asks for 50 usd per night in addition to the fees(amenities)written here.

Reviewed November 07, 2022

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4.0
Kristopher from United States
Couple
Classic Double Room
Stayed 1 night in November 2022

Budget Travelers beware!”

Awful business practices- similar to nearly everyone who stays here, the hotel was booked with an expectation at the price listed. However, upon arrival not only is an amenity fee charged, but an atrocious 12% “processing fee” for paying by credit card. Note: no other forms of payment are accepted. Terrible business practices overshadow an otherwise nice space.

Reviewed November 04, 2022

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9.6
Exceptional
James from United States
Solo traveler
Classic Full
Stayed 1 night in October 2022

Great location! ”

Room was great, tho some are quite close to the elevated train. If that is a concern ask for a room on the other side of the building.

Reviewed October 21, 2022

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3.2
思妤 from Taiwan
Group
Deluxe Queen Room
Stayed 1 night in October 2022

Scam”

they ask so much for other fee, without notice before.

Reviewed October 06, 2022

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10.0
Exceptional
Aisha from United States
Solo traveler
Room Assigned on Arrival
Stayed 1 night in October 2022

Loved the vibe!”

Really unique and interesting Hotel! Love the representation of sports!

Reviewed October 05, 2022

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7.6
Very good
Lila from Ukraine
Business traveler
Room Assigned on Arrival
Stayed 1 night in August 2022

Stylish and original ”

Loft styled stylish small hotel. Parking avalible. Rooms are spacious, bed - king size. You will find white towels, soap, shampoo, body lotion - that's all. No hair dryer. Note that you will be charged extra 47$ resort fee plus deposit

Reviewed August 26, 2022

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3.6
Ailis from United States
Group
Room Assigned on Arrival
Stayed 5 nights in August 2022

Shocking Customer Service”

Arrived at the hotel excited to explore Chicago. On arrival, the worker behind the desk was rude, and dismissed us. She continuously answered phones while speaking to us. On checking in she demanded that we paid a $40 resort fee per night, on top of a $50 deposit. We refused to pay as we booked through a 3rd party company and this was not cited on the website. We stood our ground and asked to speak to a manager, to which the receptionist said she was the manager (Maggie). We ended up having to pay the additional $300 (which as students we didn’t have to spare, and we had to then alter many of our chicago plans). Throughout our stay, customer service was the worst we had seen ever. They got extremely defensive over the smallest of things. We asked what the daily $40 resort fee covered and we could not get a straight answer. Walked away from the front desk in a rage every single time. Apart from that, the hotel was nice. No hotel bar or food or any of the sort, yet they still have the audacity to charge residents $40 for amenities. These amenities are basically just 4 drinks per room per day, which we often couldn’t get because the person at the desk would disappear. Spare your money, don’t bother staying here.

Reviewed August 17, 2022

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5.6
Jessica from United States
Couple
Deluxe Queen Room
Stayed 2 nights in June 2022

Terrible customer sersvice experience”

I am sorry to report that we had a terrible experience at the Chicago Hotel in River North. Though the facility itself is nice and we appreciated the creative design, we were very surprised to learn after prepaying through a booking site that there was an additional $50/day in resort fees and credit card fees that were not listed on the third party site. Furthermore, even if we had wanted to access these benefits, they were not available to us as we could never find a representative at the front desk when we needed one. This included upon check out. It was overall a very negative experience and we left highly disappointed.

Reviewed July 17, 2022

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8.4
Excellent
Mary from United States
Couple
Deluxe Queen Room
Stayed 2 nights in June 2022

Excellent”

The hotel itself was very neatly decorated, clean! Amenities were nil. Storage was tight in our room. No cups or anything if u wanted a drink. You had to go to the basement for cups and ice. Coffee/snack shop was completely non existent. Closed and empty with a layer of dust. This could be an awesome place but they need to make some tweaks. 🤔

Reviewed June 08, 2022

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9.6
Exceptional
SHIAUFU from Taiwan
Solo traveler
Stayed 1 night in September 2018

清潔,質感,齊全”

1. Train to the airport and bus to downtown are convenient. 2. Very clean, stylish 3. Good kitchen and equipment 4. A big bump bed 5. Kind staff

Reviewed September 07, 2018

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8.8
Excellent
Siva from United States
Solo traveler
Stayed 1 night in August 2018

hip hostel”

I was driving from nyc, heading to west coast, stopped in for a night and it was awesome. This hostel has a mature college feel to it with a cafe, clean rooms and the kitchen was big enough for multiple cooks and diners. Became friends with a room mate, connected with a local medical resident in the cafe and had some nice chats with the staff members. Will def check this out again, if or when back in Chi.

Reviewed September 05, 2018

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10.0
Exceptional
Sharyn from Singapore
Solo traveler
Stayed 1 night in June 2018

One of the best dorms ”

One of the best places i've stayed at. For the price, you get great customer service, made you feel welcome. Stayed in a room with 3 other people. Bed was big and clean. Toilet was clean as well. Did not use much of the facilities but the location was great. Walking distance to downtown chicago. Convenience store 5 mins walking distance. One downside would be that the train passes by right outside the hotel, and maybe right by your window depending which room you stay at. However, once you fall asleep, i'm pretty sure you wont be able to hear it.

Reviewed July 04, 2018

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5.2
Tamara from Switzerland
Group
Classic Double Room
Stayed 2 nights in August 2022

Etwas kalte und abgekommene Bleibe”

Du hast zwar Ruhe in deinem Zimmer, jedoch ist das Hotel an sich eher eine Jugenherberge statt Hotel

Reviewed August 14, 2022

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8.8
Excellent
TAKAYUKI from Japan
Solo traveler
Classic Room
Stayed 2 nights in May 2022

Excellent”

お部屋は綺麗で快適に過ごせますし、Lの駅から遠くなく、ループまで2駅なので便利です。 1つ注意点として、アメニティが別料金で、支払っておいたとしても別料金を必ず取られます。一泊頭50USD前後取られました、アメリカではよくあることですが、お気をつけください。

Reviewed November 25, 2022

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10.0
Exceptional
Jin from China
Solo traveler
Stayed 3 nights in July 2018

很不错的酒店”

虽然住的是四人间 但是床很大,床头有灯有充电装置 设计特别人性化 即使住上铺也很方便 不过柜子没锁 可以在前台买4美金 如果需要锁可以自己带一个 位置也不错 离brown line很近

Reviewed August 13, 2018

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10.0
Exceptional
YUE from China
Solo traveler
Stayed 2 nights in September 2017

位置好 超干净”

离地铁站很近、房间也很干净、性价比高、推荐

Reviewed October 02, 2017

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9.6
Exceptional
Meiping from China
Solo traveler
Stayed 2 nights in September 2017

Exceptional”

入住四人间,还宽敞,位置也可以。

Reviewed September 24, 2017

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