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32 travelers have booked today.
Fili Hotel at NUSTAR Resort & Casino offers a luxurious retreat for two travelers, featuring breathtaking ocean views from the infinity pool and diverse dining options of traditional and contemporary Filipino cuisine. The stunning design reflects the Philippines' rich cultural heritage, while nearby attractions provide an extraordinary experience at this premier destination. Located in vibrant Cebu City, Fili Hotel offers access to a rich urban landscape with lively nightlife. Guests can enjoy exclusive facilities like a steam room and pool, perfect for relaxation after exploring. The comfortable rooms feature air conditioning and free Wi-Fi, with select options offering stunning views of the harbor or skyline. Nearby attractions include SM Seaside City Cebu for shopping and the serene Chapel of San Pedro Calungsod for quiet moments. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Sparkling clean
990 meters to SM Seaside City Cebu
Check-in [24-hour]
Excellent room comfort & quality
Beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
32 travelers have booked today.
Based on 5,986 verified reviews
9.4
9.3
9.3
9.0
8.9
Location rating score
Value for money | 9.0 |
Distance to city center | 10 km |
Location rating | 8.9 |
Nearest airport | Mactan-Cebu International Airport (CEB) |
Distance to airport | 11.7 km |
While staying at Fili Hotel - NUSTAR Resort & Casino Cebu, jump start your visit by checking out the nearest point of interest in walking distance to the property such as Kawit Island.
While lounging at Fili Hotel - NUSTAR Resort & Casino Cebu, enjoy your early morning or evening stroll at nearby park which include Cockpit and Senior Citizens Park.
Verified past guests that have stayed at Fili Hotel - NUSTAR Resort & Casino Cebu had an average nightly stay of 2 nights at this property.
The typical room rate for Fili Hotel - NUSTAR Resort & Casino Cebu in the past month is 7612.13 PHP, compared to city's average of 2724.96 PHP.
Fili Hotel - NUSTAR Resort & Casino Cebu can speak up to 3 languages which includes English for guests that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
Verified guests that stayed at Fili Hotel - NUSTAR Resort & Casino Cebu have given this property a rating of 9.416 for its outstanding cleanliness as the main highlight for their stay.
100.0% of our verified visitor ratings have given an optimistic review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Fili Hotel - NUSTAR Resort & Casino Cebu down in the review section.
Verified solo travelers that have stayed at this property have given Fili Hotel - NUSTAR Resort & Casino Cebu an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given Fili Hotel - NUSTAR Resort & Casino Cebu an average rating of 9.2. You can look up on more detailed customer assessments, and remarks by filtering for a specific type of verified guest travelers down in the review section.
Verified local travelers that have stayed at this property have given Fili Hotel - NUSTAR Resort & Casino Cebu an average rating of 9.4. You can look up on more detailed customer reviews, and feedback for this property down in the review section.
The closest train, metro, or bus station is Cebu South Bus Terminal, 3149.63 m away from Fili Hotel - NUSTAR Resort & Casino Cebu.
Fili Hotel - NUSTAR Resort & Casino Cebu’s location in the Cebu City neighborhood makes it close to popular destinations including SM Seaside City Cebu.
Fili Hotel - NUSTAR Resort & Casino Cebu
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Fili Hotel - NUSTAR Resort & Casino Cebu. Stay connected throughout your stay with free internet access provided.
To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Cebu can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
The hotel's ticket service can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Fili Hotel - NUSTAR Resort & Casino Cebu.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Fili Hotel - NUSTAR Resort & Casino Cebu. The hotel is entirely non-smoking. Rooms at Fili Hotel - NUSTAR Resort & Casino Cebu are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.
Dining and things to do
Wake up with no worries at Fili Hotel - NUSTAR Resort & Casino Cebu, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar, nightclub and casino for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Fili Hotel - NUSTAR Resort & Casino Cebu has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Fili Hotel - NUSTAR Resort & Casino Cebu ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You won't need to go far to experience fun water sports, with the convenience of water park provided. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.
Around the property
While in Cebu, take some time to venture outside of Fili Hotel - NUSTAR Resort & Casino Cebu. Spend a day and acquire some cultural knowledge at Basilica De Sto. Nino located 3.4 km away, where you can explore works of arts and cultural pieces.
Reasons to stay here
This hotel's facilities score higher than 98% of accommodations in the city.
Exceptional9.3
Facilities
Excellent8.9
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
FREE AIRPORT SHUTTLE SERVICE Your NU adventure starts with us! Hop on board now and we look forward to welcoming you at NUSTAR. Please be guided on our free shuttle service schedule. For more information, contact our 24/7 Shuttle Hotline at 0998 961 5608. FROM MCIA 7:00 AM 8:00 AM 9:00 AM 10:00 AM 11:00 AM 12:00 PM 1:00 PM 2:00 PM 3:00 PM 4:00 PM 5:00 PM 6:00 PM 7:00 PM 8:00 PM 9:00 PM 10:00 PM 11:00 PM 12:00 AM 1:00 AM 2:00 AM FROM NUSTAR 8:30 AM 9:30 AM 10:30 AM 11:30 AM 12:30 PM 1:30 PM 2:30 PM 3:30 PM 4:30 PM 5:30 PM 6:30 PM 7:30 PM 8:30 PM 9:30 PM 10:00 PM 11:00 PM 12:00 AM 1:00 AM 2:00 AM
Provided by verified guests of
Exceptional
Review summary
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Guests absolutely love the exceptional service provided by the friendly and attentive staff at this hotel. Attention to detail can be seen throughout the property, from the lobby to the well-designed and spacious rooms, which were impeccably clean. The hotel's convenient location near SM Seaside City Cebu allows guests to easily explore the surrounding area. The Sinag Cafe and Michelin-starred Mott 32 offer a variety of delicious food options that guests truly enjoyed.
Despite ongoing construction noise, the hotel was still a pleasant stay for many guests.
Did you find this review summary helpful?
For the second time around my expectations were met from the hotel staff excellent customer service and facilities. The cleanliness was topnotch and of course the shopping and dining were very convenient. The staff even granted my seaview room request and kind enough to offer me a free room upgrade. Thank you and I will surely be back next time.
Our recent stay at Fili Hotel at Nustar Resort in Cebu was outstanding from start to finish. The hotel offers a luxurious, relaxing atmosphere paired with exceptional hospitality, making it an ideal getaway. The room was modern, beautifully designed, spacious, and spotlessly clean, with a breathtaking view of the sea. The amenities were top-notch, including a wonderful pool area, well-equipped fitness center, and convenient access to entertainment and shopping within Nustar Resort. The staff truly went the extra mile—warm, welcoming, and incredibly helpful, ensuring we felt right at home. Special thanks to the front-desk team who smoothly assisted with printing requests and made our stay hassle-free. Dining at the hotel was a delight, with delicious food choices and attentive service. The breakfast buffet was excellent, featuring a wide selection to suit every taste. We highly recommend Fili Hotel for anyone visiting Cebu, whether for leisure or business. It exceeded our expectations in every way! Pros: ✅ Modern, spacious rooms with fantastic views ✅ Outstanding staff and exceptional service ✅ Excellent facilities (pool, gym, dining) ✅ Conveniently located within Nustar Resort Cons: ❌ Absolutely none—we had a perfect stay! We look forward to returning soon!
For the second time around my expectations were met from the hotel staff excellent customer service and facilities. The cleanliness was topnotch and of course the shopping and dining were very convenient. The staff even granted my seaview room request and kind enough to offer me a free room upgrade. Thank you and I will surely be back next time.
This hotel exceeded our expectations. Staffs are very accomodating and respectful. Our room is so clean and we love the seaview so much. The breakfast buffet is superb. We will definitely recommend Fili to our relatives and friends!
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Sauna
“Enjoyable stay”
Hotel Reviews Advisor You said: Nustar hotel ChatGPT said: Great! Let's get started with Nustar Hotel. I'll first gather some background information about Nustar Hotel to better understand its context, offerings, and reputation. This will help me craft accurate and appropriate responses to customer reviews. 🔍 Searching for details about Nustar Hotel... While that’s loading, could you please tell me: What are the main value propositions of Nustar Hotel? (For example: luxury amenities, casino experience, family-friendly environment, exceptional service, etc.) This helps me highlight the strengths of the hotel when responding to guest feedback. You said: Luxury, exceptional service ChatGPT said: Perfect, thank you! You've identified Luxury and Exceptional Service as the main value propositions of Nustar Hotel. I’ll make sure those are highlighted in our responses where appropriate. Now, to personalize the responses: 👉 Who will sign the replies to the reviews? Please provide the name and position (e.g., Front Office Manager, Guest Relations Officer, etc.). You said: I don't know ChatGPT said: No problem at all! If you're unsure, we can use a neutral and professional sign-off like: "The Nustar Hotel Management Team" Let me know if you'd prefer a different version later—we can always adjust it. Now, please go ahead and send me the first customer review you'd like me to respond to. We'll begin answering them one by one. You said: I want to write a customer review ChatGPT said: Got it! You’d like to write a customer review for Nustar Hotel. To help you craft it well, could you please share: What was your overall experience like? What specific positives stood out to you? Was there anything you think could have been improved? What type of stay was it? (e.g., vacation, business trip, romantic getaway) Would you recommend the hotel to others? Once you share those details, I’ll help you write a polished and authentic review. You said: 1. The cleanliness and exceptional service. 2. Good smell, friendly staff, proximity to a major mall 3. Bigger garbage bins in the toilet, pillow menu 4. Vacation 5.yes I would ChatGPT said: Thanks for the details! Here's a well-balanced, polished customer review based on your input: Review: I stayed at Nustar Hotel for a vacation and was really impressed by the cleanliness and exceptional service throughout my stay. The entire property smelled fresh and welcoming, and the staff were consistently friendly and attentive. I also appreciated how close the hotel is to a major mall—very convenient for dining and shopping. If I could suggest anything, it would be to provide bigger garbage bins in the bathroom and perhaps offer a pillow menu for added comfort. Overall, I had a great experience and would definitely recommend Nustar Hotel to others. Would you like to adjust the tone (e.g., more casual, more formal) or keep it as is? You said: More formal ChatGPT said: Certainly! Here’s a more formal version of your review: Review: I recently stayed at Nustar Hotel for a vacation and was highly impressed by the overall standard of cleanliness and the exceptional level of service provided by the staff. The pleasant fragrance throughout the property added to the welcoming atmosphere, and the team members were consistently courteous and professional. The hotel’s proximity to a major shopping mall also proved to be very convenient. As a suggestion for further enhancement, I would recommend providing larger waste bins in the bathroom and offering a pillow menu to better accommodate guests’ comfort preferences. Overall, my experience was excellent, and I would not hesitate to recommend Nustar Hotel to others seeking a luxurious and well-managed stay.