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Executive lounge, Hotel Firenze Number Nine in Florence
Junior Suite - Bathroom, Hotel Firenze Number Nine in Florence
a living room filled with furniture and a lamp, Hotel Firenze Number Nine in Florence
a living room filled with furniture and people, Hotel Firenze Number Nine in Florence
a man swinging a tennis racquet at a ball, Hotel Firenze Number Nine in Florence
Hotel Firenze Number Nine
Hotel Firenze Number Nine

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9.1

Exceptional

789 reviews

789 reviews

Breakfast19
Housekeeping16
Shops2
See map
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Cappelle Medicee
30 m
UB Firenze
60 m
Lizard
70 m
Alice Atelier
80 m
Modabella Leather Factory
100 m
Popular landmarks
Mercato Centrale - Central Market
210 m
Piazza del Duomo
280 m
Cattedrale di Santa Maria del Fiore
370 m
Galleria dell'Accademia
560 m
Piazza della Signoria
610 m
Closest landmarks
Farmacia Roma Universale
20 m
Webpuccino Internet Cafe
20 m
Klab Conti
50 m
Giglio
50 m
Calzoleria Bologna Shop
130 m
Newly renovated

Hotel Firenze Number Nine

Via Dei Conti 9, Historical Center, Florence, Italy, 50123 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Historical Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gallerie Degli Uffizi. Rated with 5 stars, this high-quality property provides guests with access to massage, hot tub and fitness center on-site.

Highlights

Hygiene Plus

Sparkling clean

Located in heart of Florence

Check-in [24-hour]

Excellent room comfort & quality

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Pets allowed

Hot tub

Swimming pool [indoor]

Car park

Shuttle service

Your dates are popular among travelersUsers are booking a place in Florence every 3 minutes on Agoda.com
Value for money8.9
Distance to city center0 km
Location rating9.6
Nearest airportFlorence Airport (FLR)
Distance to airport5.2 km

Rooms available at Hotel Firenze Number Nine

Exceptional
Room comfort & quality

9.3

Suite 1 King Bed
...
  • Room size: 50 m²/538 ft²
  • Street view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Junior Suite
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 king bed
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Junior Deluxe
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Street view
  • 1 king bed
Enter dates to see prices
Deluxe Double - 1 King Bed
...
  • Room size: 31 m²/334 ft²
  • Non-smoking
  • 1 double bed
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Superior Double Room
...
  • Room size: 27 m²/291 ft²
  • Street view
  • 1 queen bed
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Premium Queen
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 queen bed
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Luxury Triple Room
...
  • Room size: 42 m²/452 ft²
  • Street view
  • 1 single bed and 1 queen be...
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Suite with City View
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Studio, 1 King
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 4 double beds
Enter dates to see prices

Frequently asked questions

What type of non-water sports and outdoor activities are accessible at Hotel Firenze Number Nine?

Hotel Firenze Number Nine includes non-water sport and outdoor activities such as bicycle rental for you to sweat it out.

Does Hotel Firenze Number Nine have a fitness center?

Hotel Firenze Number Nine features free fitness center that is fittingly located at the tip of your finger, allowing you to get your daily exercise in at any time of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Is Hotel Firenze Number Nine pet-friendly?

Hotel Firenze Number Nine permits pets including dogs and cats onto this property with additional fee applied. Moreover, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

In which languages can Hotel Firenze Number Nine's personnel communicate?

Hotel Firenze Number Nine can speak a total of 10 languages and supports popular languages such as English, Spanish, and Mandarin Chinese for international vacationers, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the average rating that past Business travelers' have given to Hotel Firenze Number Nine?

Past business travelers that have stayed at this property have given Hotel Firenze Number Nine an average rating of 9.3. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to Hotel Firenze Number Nine?

Verified couple travelers that have stayed at this property have given Hotel Firenze Number Nine an average rating of 9.4. You can look up on more detailed customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What time is check-in and check-out at Hotel Firenze Number Nine?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the designated time frame may be charged an additional fee.

Is breakfast offered at Hotel Firenze Number Nine?

Wake up to a fantastic � la carte breakfast at Hotel Firenze Number Nine. Customers can enjoy breakfast offered with an additional charge of 26 EUR for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the hotel.

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Explore the neighborhood

What people love about Hotel Firenze Number Nine

  • 10

    Exceptional
    Cleanliness

    "Room was nice, huge and clean."

    Soniviel

    |

    December 31, 2022

  • 10

    Exceptional
    Location

    "Great Hotel, good location, great house cocktail a must !, good sized rooms very clean"

    jodhbir

    |

    July 7, 2022

  • 10

    Exceptional
    Location

    "Great location, great house cocktail :), great staff, rooms very nice, well kept hotel, fantastic stay"

    jodhbir

    |

    July 7, 2022

Property ranking|Compared to 3,596 Florence properties
See all rankings
Value for money score
8.9/10
Location score
9.6/10
Service score
9.5/10
Cleanliness score
9.6/10
Better than
99
%
of Florence properties
Better than
99
%
of Florence properties
Better than
99
%
of Florence properties
Better than
99
%
of Florence properties
Overall rating:

9.3

Exceptional
301 reviews
Cleanliness
9.6
Facilities
9.1
Location
9.6
Read all reviews >
What travelers say they love:
they always clean the room .
Michael from Indonesia
Couple
More about Hotel Firenze Number Nine

More about Hotel Firenze Number Nine

Hotel Firenze Number Nine

Hotel Firenze Number Nine is the perfect choice for travelers who want to take in the sights and sounds of Florence. Experience an urban escape in Florence with a stay at Hotel Firenze Number Nine, with its exceptional location right in the city center. Go beyond the touristy and get deeper into the offerings of Florence with a stay at Hotel Firenze Number Nine, located merely 790 m from Gallerie Degli Uffizi.
Hotel Firenze Number Nine provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience.
If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Hotel Firenze Number Nine. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at Hotel Firenze Number Nine include special design features like a separate living room. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel Firenze Number Nine lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


Around the property

Take some time to explore Florence during your stay at the hotel. Get a photograph of yourself in front of Piazzale Michelangelo located 1.6 km away, a must-see for anyone visiting Florence. The best way to remember your time in Florence is with a nice gift at Mercato Centrale - Central Market located about 200 m away.


Reasons to stay here

Guests who stayed here rated the facilities above 99% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This hotel scores higher than 99% of the city's accommodations for cleanliness.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

16 mentions

Housekeeping

10 mentions

Swimming Pool

2 mentions

Internet

1 mention

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hammam
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Breakfast service
  • Coffee shop
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Shuttle service
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • American
  • Continental
  • Italian
  • Vegetarian
  • Gluten-free
  • Buffet

Location

Via Dei Conti 9, Historical Center, Florence, Italy, 50123
Exceptional
Location

9.6

Airports
  • Florence Airport (FLR)
    5.2 km 27 min drive
  • Bologna Guglielmo Marconi Airport (BLQ)
    84.0 km
Public transportation
  • Florence Santa Maria Novella Railway Station
    450 m
  • Firenze Statuto Train Station
    1.4 km
Hospital or clinic
  • Farmacia Roma Universale
    20 m
Shopping
  • Mercato Centrale - Central Market
    210 m
Convenience store
  • Sisa Convenience Store
    370 m
Cash withdrawal
  • ATM

What's nearby

Popular landmarks
  • Mercato Centrale - Central Market
    210 m
  • Piazza del Duomo
    280 m
  • Cattedrale di Santa Maria del Fiore
    370 m
  • Galleria dell'Accademia
    560 m
  • Piazza della Signoria
    610 m
  • Palazzo Vecchio
    650 m
  • Ponte Vecchio
    770 m
  • Gallerie Degli Uffizi
    800 m
  • Basilica of Santa Croce
    990 m
  • Piazzale Michelangelo
    1.6 km
Nearby landmarks
  • Farmacia Roma Universale
    20 m
  • Webpuccino Internet Cafe
    20 m
  • Cappelle Medicee
    30 m
  • Klab Conti
    50 m
  • Giglio
    50 m
  • UB Firenze
    60 m
  • Lizard
    70 m
  • Alice Atelier
    80 m
  • Modabella Leather Factory
    100 m
  • Biblioteca Medicea Laurenziana
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Due to the tax regulation, all guests are committed to the city tax surcharge which is not included in the property reservation cost and will be collected by the property upon check-in.
  • An additional charge of EUR 15 per person per day or EUR 30 per person per stay will be required for use of the spa.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee50 EUR
  • Distance from city center0 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)26 EUR
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 40
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2021
Parking
  • Daily parking fee50 EUR

Reviews of Hotel Firenze Number Nine from real guests

Provided by verified guests of Agoda
9.3
/
10
Exceptional
Cleanliness9.6
Facilities9.1
Location9.6
Room comfort and quality9.3
Service9.5
Value for money8.9
High score for Florence
Rating
9+ Exceptional (113)
8-9 Excellent (20)
7-8 Very Good (11)
6-7 Good (4)
<6 Below Expectation (1)
Time of the year
Mar - May (30)
Jun - Aug (35)
Sep - Nov (37)
Dec - Feb (47)

Show reviews that mention 

Showing 149 verified guest comments
12345
10.0
Exceptional
Halim from Australia
Family with teens
Studio, 1 King, Sofa bed
Stayed 4 nights in November 2022

Great location, great service with very clean rooms”

Stayed at the suite with parents and we thoroughly enjoyed the stay. Everyone was very nice and helpful and they gave very good recommendations for touring around Firenze.

Reviewed November 11, 2022

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10.0
Exceptional
Soniviel from Indonesia
Family with young children
2 Queen Suite Accessible with Tub Non-Smoking
Stayed 2 nights in December 2022

Recommended”

All front office staffs were polite and friendly, located at the heart of rome...room was nice, huge and clean...refilled water daily..very recommended

Reviewed January 01, 2023

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10.0
Exceptional
jodhbir from Singapore
Couple
Premium Queen
Stayed 1 night in July 2022

Classy Hotel ”

Great Hotel, good location, great house cocktail a must !, good sized rooms very clean

Reviewed July 08, 2022

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10.0
Exceptional
jodhbir from Singapore
Couple
Premium Queen
Stayed 4 nights in July 2022

Summer stay in Florence”

Great location, great house cocktail :), great staff, rooms very nice, well kept hotel, fantastic stay

Reviewed July 08, 2022

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10.0
Exceptional
Jean from Malaysia
Couple
Deluxe Double - 1 King Bed
Stayed 3 nights in February 2020

Very good! :)”

Lovely location, they even upgraded our room to a junior suite with 2 king-size beds, everything was amazing! good breakfast, nice facilities, the bathroom was fantastic. The staff was very very friendly and helpful. would definitely come back again.

Reviewed February 13, 2020

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10.0
Exceptional
Cosar from Turkey
Couple
Classic Double Room
Stayed 1 night in February 2020

Short stay but worth the stay”

We only had one night here, but facilities, rooms, staff gave us a great impression during our short stay. Would want to stay here longer.

Reviewed March 06, 2020

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9.6
Exceptional
Kyungchan from South Korea
Solo traveler
Stayed 5 nights in February 2020

Good!”

엄청난 gym. 멋진 방. 상냥한 직원들

Reviewed February 27, 2020

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8.0
Excellent
Jo from New Zealand
Family with young children
Stayed 1 night in August 2019

Spacious junior suite”

Expensive but the suite was excellent. Very spacious and luxuriously designed with a large king bed and a small single. The shower and toilet were located in separate rooms both with basins. Netflix was available. Breakfast was satisfactory. Location was perfect for a two-days wonder around Florence. Staff was attentive and friendly. A special cake was given to my mother for her birthday. Would definitely book again.

Reviewed January 04, 2020

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6.8
Good
YOUNHEE from South Korea
Couple
Stayed 2 nights in December 2019

Awesome hotel”

Near train station and duomo. Hotel condition was great and nice amenity and staff were very kind. Also breakfast was awesome. Here is my one of the favourite place. Highly recommend

Reviewed March 18, 2020

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10.0
Exceptional
Matthew from United States
Couple
Stayed 2 nights in April 2015

An amazing botique luxury hotel!”

Loved the STAFF. Alessandro. Yanni. Angela. They were warm and welcoming!! Decor! Classic and modern!! Size of the room was shockingly large and stunning!! Loved this hotel with all our heart!!

I love to travel and I love hotels. My wife and I are on our honeymoon traveling all over Europe. Firenze Number Nine (FNN) was our second stop after staying at the St. Regis in Rome. FNN Was just as amazing in their own unique botique way. Incredibly helpful with suggestions of sights and booking tickets. Alessandro sat us down as soon as we arrived and welcomed us and gave us all the basic info of where to go and what to see. Yanni was there for us at every request! Angela was incredibly sweet and could not have been friendlier. The hotel is located near everything. But florence is so walkable it doesn't matter. The room was VERY large with original frescos on the ceiling and original floors. How could it be any better? If you are thinking about this hotel just book it and enjoy. The tile in the bathroom is heated. You also have access to the spa downstairs. I can't wait to come back to this hotel! Really top notch in every aspect. I did not eat there so I can't review the food but I'm sure it's amazing. The Lobby smells wonderful.

Reviewed April 14, 2015

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9.2
Exceptional
Leane from Australia
Couple
Classic Double Arya Spa & Klab Fitness incl
Stayed 2 nights in December 2018

Great !! ”

We loved our stay at Firenze Number 9 Wellness Hotel , good central position , 10 minute walk from train station . Rooms were spotlessly clean & breakfast had a great selection & delicious . All staff were wonderful & helpful , especially our fellow Australian friend Yani on front desk .

Reviewed December 23, 2018

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10.0
Exceptional
Amanda from United States
Couple
Classic Double Arya Spa & Klab Fitness incl
Stayed 3 nights in May 2018

Great hotel and location!”

My husband and I are traveling through Italy and this was our first stop. Unfortunately, the other hotels along our trip just don’t live up to this one! The amentities were great (your stay includes a nice sized gym to use, and access to the spa with very reasonably priced services), the hotel was so clean, chic, and centrally located (very convenient to get around), and the concierge staff was wonderful! Marta, Michael and another woman (I didn’t catch her name) were so helpful and not only made great recommendations for Florence, but also for Siena and Naples. The hotel rooms were also the most spacious that we’ve had, and the most comfortable beds. The bathroom was huge with his and hers sinks. I hope to get back to Florence some day and will definitely stay here again!

Reviewed May 26, 2018

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10.0
Exceptional
Michael from United States
Couple
Stayed 4 nights in June 2018

Excellent High End Boutique Hotel”

We were in Italy for my wife’s 50th birthday and of the three places we stayed, this was by far the nicest hotel. Very clean, spacious room, excellent excellent excellent service, and great recommendations by the concierge for restaurants, tours, and tour guides. The adjoining restaurant (Name escapes me at present) also had excellent and attentive service, and reasonably priced cocktails. The location is excellent - a 5-7 minute walk from the train station and three minutes from the Duomo. If you’re a high end shopper, you’d better up your credit limit as the hotel is also 5-7 minutes from dozens, of not hundreds, of high end fashion stores. We highly recommend this hotel for anyone staying in Florence.

Reviewed June 13, 2018

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8.8
Excellent
Louis from United States
Family with teens
Junior Suite
Stayed 3 nights in July 2018

Great hotel nested in the heart of Florence”

This is a wonderful and great hotel in the heart of Florence. The breakfast is great, the staff is wonderful and extremely attentive. The gym is also awesome. Only issue is the swimming pool you have to travel a bit, but it is really NOT a big deal and the location is super. A bit expensive for 4 stars, however, everything is overpriced in Florence. All in all NOT a bad hotel, I was extremely pleased and happy.

Reviewed August 06, 2018

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10.0
Exceptional
Ved from United Kingdom
Family with teens
Stayed 1 night in August 2016

Great location in the heart of Florence”

The hotel is located in central Florence, less than 5 minutes walk from the central train station and 2 minutes from the main attractions which was great. The hotel and the staff were very accomdating and friendly, the rooms were big and comfy. Overall we had a pleasant stay. I would recommend this hotel and defiantly return.

Reviewed August 21, 2016

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9.6
Exceptional
John from United States
Couple
Deluxe Double - 1 King Bed
Stayed 1 night in April 2018

Excellent, luxury hotel in the center of Florence. ”

Superb hotel in the center of Florence. Staff was extraordinarily kind and helpful. We would definitely stay here again. Wish we had same service in US for the price we paid in Florence.

Reviewed April 07, 2018

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9.6
Exceptional
Yu
Family with teens
Deluxe Double - 1 King Bed
Stayed 1 night in July 2018

Exceptional”

This place has great location. Literally next door to the Medici Chapel and a short walk to the Duomo. The hotel facility was very modern and clean, and has rare things like pool (we did not use for lack of time). It is also within walking distance to the Firenze train station, a big plus.

Reviewed July 10, 2018

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10.0
Exceptional
Marc from Spain
Family with young children
Stayed 2 nights in September 2017

Best Location in town for those families that want to visit the city centre”

Best Location in town for those families that want to visit the city centre. Hotel is walking distance from all major landmarks including the duomo (2min walk). If I ever go back to Florence, this hotel is where I'm going to brink my family back, guaranteed.

Reviewed September 08, 2017

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8.8
Excellent
Stuart from United Kingdom
Couple
Stayed 2 nights in April 2016

Overall excellent ... but ...”

Overall our stay was excellent ... but ... The breakfast - I was served up a RAW boiled egg !!! not much fruit available ... the scrambled egg didn't taste good - and unfortunately the staff in the breakfast room weren't great - on one morning they had what seemed to be an argument !! - have had much better breakfasts from hotels which have charged a third of the price of this one in Italy - so know it is totally possible. The Spa was unavailable for most of our stay due to maintenance works - which overran. We were left a letter one of the nights to say that they apologised but the septic tank would be emptied - we really didn't need to know that. On a positive note - they do offer a complementary 10 minute massage at breakfast - which was really good. And the concierge was EXCELLENT - providing us with some great tips to get the most out of the city. The location is central - it looks good - the rooms were OK - we had a junior suite but would have expected a little more from the room - i would have classed it as an executive room personally.

Reviewed April 18, 2016

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10.0
Exceptional
Sean from United States
Family with teens
Stayed 3 nights in December 2018

Wonderful Hotel in Firenze”

Absolutely loved this hotel. Perfectly located for all major attractions in Florence. The staff always checked in on us and had special little treats for our holiday stay. Highly recommend this hotel!

Reviewed December 27, 2018

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