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First and Frang Hotel (SHA Extra Plus)
Standard 2 Single beds - Bed, First and Frang Hotel (SHA Extra Plus) in Ko Pha-ngan
a patio area with tables, chairs and umbrellas, First and Frang Hotel (SHA Extra Plus) in Ko Pha-ngan
a green and yellow table and chairs in a room, First and Frang Hotel (SHA Extra Plus) in Ko Pha-ngan
Interior view, First and Frang Hotel (SHA Extra Plus) in Ko Pha-ngan
a white toilet sitting in a bathroom next to a sink, First and Frang Hotel (SHA Extra Plus) in Ko Pha-ngan
a bedroom with a bed and a refrigerator, First and Frang Hotel (SHA Extra Plus) in Ko Pha-ngan

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8.1

Excellent

184 reviews

184 reviews

Housekeeping10
Beach2
See map
See map

8.0

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Diamond Muay Thai 1.7 km
Salad Beach 8.9 km
Ao Chaloklum Bay 9.0 km
Thong Nai Pan Yai Beach 9.4 km
Nearby landmarks
U Contemporary Art Gallery 70 m
Podium Gym 130 m
First Western Hospital 130 m
Kobra Muay Thai Stadium 190 m
Thong Sala Beach 200 m
Big C Supermarket 220 m
Big C Market 230 m
Jomhod Muay Thai 250 m
Makro Food Service 270 m
R&S, Baan Tai 280 m

First and Frang Hotel (SHA Extra Plus)

112/18 M.1 Thong Sala-Haadrin Road, Thong Sala, Ko Pha-ngan, Thailand, 84280 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Thong Sala, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Bottle Beach. Rated with 3 stars, this high-quality property provides guests with access to massage, fitness center and steamroom on-site.

Highlights

Inside city center

Check-in/out [express]

Airport transfer

200 meters to the beach

Free Wi-Fi in all rooms!

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Temperature check for guests and staff
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Car park

Golf course [on-site]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Ko Pha-ngan every 5 minutes on Agoda.com
Value for money8.1
Distance to city center1 km
Location rating8.0
Nearest airportSamui Airport (USM)
Distance to airport19.1 km

Rooms available at First and Frang Hotel (SHA Extra Plus)

Very good
Room comfort & quality

7.9

Standard 2 Single beds
...
  • Room size: 10 m²/108 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Room size: 12 m²/129 ft²
  • No Windows view
  • 1 double bed
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Family Deluxe Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 2 queen beds
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Triple Room with Private Bathroom
...
  • Room size: 12 m²/129 ft²
  • Shower
  • 1 single bed and 2 bunk bed...
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Standard Triple Room for 3 Adults
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 single bed and 2 bunk bed...
Enter dates to see prices
Deluxe Suite Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
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Deluxe Double Room
...
  • 1 double bed
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Luxury Double Room
...
    Enter dates to see prices
    Standard Room
    ...
      Enter dates to see prices
      Superior Room
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at First and Frang Hotel (SHA Extra Plus)?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

        How do I get to First and Frang Hotel (SHA Extra Plus)?

        First and Frang Hotel (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 850 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at First and Frang Hotel (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, First and Frang Hotel (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Ko Pha-ngan with private transportation, the hotel can arrange both taxis or car rental.

        What is the smoking policy at First and Frang Hotel (SHA Extra Plus)?

        First and Frang Hotel (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

        What restaurants are nearby First and Frang Hotel (SHA Extra Plus)?

        First and Frang Hotel (SHA Extra Plus) is located in Thong Sala, famous for good restaurants such as Muai's Thai Traditional Cooking Academy, Fisherman's Restaurant and Bar and Bubba's Coffee Bar.

        What popular shopping places are close to First and Frang Hotel (SHA Extra Plus)?

        First and Frang Hotel (SHA Extra Plus) is located in Thong Sala area which features shopping places such as Paul's Boatyard.

        What are popular attractions near First and Frang Hotel (SHA Extra Plus)?

        First and Frang Hotel (SHA Extra Plus) is located in Thong Sala area, which is famous for attractions such as Natural Kite Park, Phangan Royal Navy Ship and Papa Rus.

        What popular beaches are close to First and Frang Hotel (SHA Extra Plus)?

        First and Frang Hotel (SHA Extra Plus) is located in the Thong Sala area, which includes Ban Tai Beach, Thong Sala Beach and Nai Wok Beach.

        What popular natural sightseeing spots are close to First and Frang Hotel (SHA Extra Plus)?

        First and Frang Hotel (SHA Extra Plus) is located in the Thong Sala area, which is famous for natural sightseeing destinations such as Ao Bang Charu, All Scuba and Biggest Yang Na Yai Tree.

        See map

        Explore the neighborhood

        What people love about First and Frang Hotel (SHA Extra Plus)

        • 10

          Exceptional
          Staff 

          "Staff very nice and clean place."

          Katesiree

          |

          August 18, 2022

        • 10

          Exceptional
          Staff 

          "Aside from the great staff the building is very clean and comfortable."

          Raven

          |

          January 2, 2022

        • 10

          Exceptional

          "This was a very good value for money option as a SHA+ hotel."

          Veronika

          |

          February 8, 2022

        Property ranking|Compared to 653 Ko Pha-ngan properties
        See all rankings
        Cheapest price score
        Room comfort score
        7.9/10
        Cleanliness score
        8.3/10
        Service score
        8.6/10
        Better than
        96
        %
        of Ko Pha-ngan properties
        Better than
        93
        %
        of Ko Pha-ngan properties
        Better than
        86
        %
        of Ko Pha-ngan properties
        Better than
        85
        %
        of Ko Pha-ngan properties
        Overall rating:

        8.1

        Excellent
        184 reviews
        Cleanliness
        8.3
        Facilities
        7.7
        Location
        8.0
        Read all reviews >
        More about First and Frang Hotel (SHA Extra Plus)

        More about First and Frang Hotel (SHA Extra Plus)

        First and Frang Hotel (SHA Extra Plus)

        See all the incredible sights of Ko Pha-ngan when you stay at First and Frang Hotel (SHA Extra Plus). This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Grab some beach time with a stay at First and Frang Hotel (SHA Extra Plus), just 10.1 km from Bottle Beach.
        First and Frang Hotel (SHA Extra Plus) provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Ko Pha-ngan.
        Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
        In-room conveniences include daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
        Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at First and Frang Hotel (SHA Extra Plus) include a balcony or terrace, as part of the room design. Some selected rooms have television and cable TV to keep guests entertained.
        The hotel also provides guests with a refrigerator, bottled water and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


        Dining and things to do

        Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Have fun at night with your travel companions right at the hotel's karaoke rooms and nightclub. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities and shared kitchen available here.
        Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage, salon, steam room and spa. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Hot days can be cool fun with water activities like fishing, snorkeling, non-motorized water sports, motorized water sports, surfing, diving and wind surfing.
        You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like watersports equipment rentals, boats, canoes and water park made available at First and Frang Hotel (SHA Extra Plus). In a competitive mood? Get sporty with your travel group or other guests at the mini golf course, yoga room, golf course on site and hiking trails in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


        Around the property

        Take some time to explore Ko Pha-ngan. Your exploration of the surroundings of First and Frang Hotel (SHA Extra Plus) begins with a visit to Diamond Muay Thai only 1.7 km away.


        Reasons to stay here

        Rooms here are cheaper than 95% of accommodations in the city.
        This hotel stands above the rest with a cleanliness score that beats 85% of accommodations in the city.
        Room comfort is said to be outstanding here, scoring higher than 93% of accommodations in the city.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.7

        Most talked about facilities

        Housekeeping

        7 mentions

        Beach

        3 mentions

        Taxi

        1 mention

        Languages spoken
        • English
        • Thai
        Outdoor
        • Bicycles
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Boating
        • Canoeing
        • Diving
        • Fishing
        • Fitness center
        • Garden
        • Golf course [on-site]
        • Hiking
        • Karaoke
        • Massage
        • Mini golf course
        • Nightclub
        • On-site entertainment
        • Outdoor recreational features
        • Pub crawl
        • Snorkeling
        • Spa
        • Spa/sauna
        • Steamroom
        • Surfing lessons
        • Ticket services
        • Tours
        • Water park
        • Watersport equipment rentals
        • Water sports (motorized)
        • Water sports (non-motorized)
        • Wind surfing
        • Yoga room
        Cleanliness and safety
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hygiene certification
        • Physical distancing of at least 1 meter
        • Rooms sanitized between stays
        • Temperature check for guests and staff
        Dining, drinking, and snacking
        • Alternative meal arrangement
        • BBQ facilities
        • Coffee shop
        • Happy hour
        • Kitchen
        • Shared kitchen
        • Snack bar
        Services and conveniences
        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Convenience store
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Gift/souvenir shop
        • Ironing service
        • Laundromat
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Salon
        • Shops
        • Shrine
        • Smoke-free property
        • Smoking area
        • Terrace
        • Xerox/fax in business center
        For the kids
        • Family room
        Land sports
        • Golf course (within 3 km)
        Access
        • Adult-only property
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in/out [private]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Smoke alarms
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Taxi service
        Sports equipment rental
        • Bicycle rental
        Available in all rooms
        • Air conditioning
        • Daily housekeeping
        • Exterior corridor
        • Free bottled water
        • Hair dryer
        • Microwave
        • Mini bar
        • Private bathroom
        • Refrigerator
        • Satellite/cable channels
        • Soundproofing
        • Toiletries
        • Wi-Fi [free]

        Location

        112/18 M.1 Thong Sala-Haadrin Road, Thong Sala, Ko Pha-ngan, Thailand, 84280
        Excellent
        Location

        8

        Airports
        • Samui Airport (USM)
          19.1 km
        • Surat Thani Airport (URT)
          113.6 km
        Hospital or clinic
        • First Western Hospital
          130 m
        Convenience store
        • On-site
        Cash withdrawal
        • ATM on-site

        What's nearby

        Popular landmarks
        • Diamond Muay Thai
          1.7 km
        • Salad Beach
          8.9 km
        • Ao Chaloklum Bay
          9.0 km
        • Thong Nai Pan Yai Beach
          9.4 km
        Nearby landmarks
        • U Contemporary Art Gallery
          70 m
        • Podium Gym
          130 m
        • First Western Hospital
          130 m
        • Kobra Muay Thai Stadium
          190 m
        • Thong Sala Beach
          200 m
        • Big C Supermarket
          220 m
        • Big C Market
          230 m
        • Jomhod Muay Thai
          250 m
        • Makro Food Service
          270 m
        • R&S, Baan Tai
          280 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-6 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 7 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • The property provides transfer service to Thongsala pier at an additional charge. Kindly contact the property for more details.
        • Baby cot is not available at the property.
        • Extra bed is not available at this property.
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-in until22:00
        • Check-out from07:00
        • Check-out until12:00
        Getting around
        • Airport transfer fee850 THB
        • Distance from city center1 km
        The property
        • Number of bars/lounges0
        • Number of floors2
        • Number of restaurants0
        • Number of rooms 43
        • Year property opened2014
        Parking
        • Daily parking fee0 THB

        Reviews of First and Frang Hotel (SHA Extra Plus) from real guests

        Provided by verified guests of Agoda
        8.1
        /
        10
        Cleanliness8.3
        Facilities7.7
        Location8.0
        Room comfort and quality7.9
        Service8.6
        Value for money8.1
        High score for Ko Pha-ngan
        Rating
        9+ Exceptional (32)
        8-9 Excellent (23)
        7-8 Very Good (19)
        6-7 Good (6)
        <6 Below Expectation (16)
        Time of the year
        Mar - May (25)
        Jun - Aug (14)
        Sep - Nov (18)
        Dec - Feb (39)

        Show reviews that mention 

        Showing 96 verified guest comments
        12345
        10.0
        Exceptional
        Nur from Malaysia
        Couple
        Standard 2 Single beds
        Stayed 2 nights in January 2019

        THE HEAVEN FOR COUPLES OR SOLO TRAVELLERS”

        Staff, Customer Service, Ethics & Professionalism: The service was excellent in the hotel. Anything you needed help with, they could assist you. 100% with smile & honesty. The staff were extremely friendly, lovely and very helpful. The best part is after a night of New Year Eve celebration and we had been inside of the room most of the day resting. The owner (A beautiful lady by the name of Miss First) approached us at night by mentioning our names and asking us if we are okay. Such a kind gesture and an instant mood lifter! We've been assist to checked in early and its depending to the rooms availability. Fantastic First & Frang Hotel Staff Deserve a Medal: 1. Miss First (Probably the boss). 2. Miss Aey. 3. P.. (The only guy stay next to the kitchen). 4. All the front desk staff (Male & Female, day & night). 5. All the housekeeping team (4 to 5 ladies, short & long hair). 6. The guy who is managing the minimart. You guys made this hotel become 1 of the most lovely place in Phangan

        Reviewed January 04, 2019

        See room deals

        Dear...Nur Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

        Responded January 25, 2019
        First and Frang Hotel (SHA Extra Plus)
        10.0
        Exceptional
        Raven from Thailand
        Solo traveler
        Standard 2 Single beds
        Stayed 2 nights in December 2021

        Amazing Staff”

        One of the owners (First) is AMAZING. I unfortunately lost my phone, keys and credit card one night on the island and was pretty stuck. She went above and beyond to help me with whatever she could and was so friendly. The customer service is just so on point here. Aside from the great staff the building is very clean and comfortable. Lots of room, a pleasant layout and close to the pier. I would recommend this place to anyone coming to the island. Thanks again First!

        Reviewed January 02, 2022

        See room deals

        Thank you for your nice review. I hope the problems you have encountered. it's better now. See you next time in Koh Phangan. Thank you

        Responded January 05, 2022
        First and Frang Hotel (SHA Extra Plus)
        10.0
        Exceptional
        Nur from Malaysia
        Couple
        Standard 2 Single beds
        Stayed 1 night in December 2018

        A HONEST MOTORBIKE RENTAL COMPANY IN KOH PHANGAN”

        Bike Rental: Where is the best place to rent a bike here? If you stay at this hotel or nearby, get the bike from this shop 'P... NEE'. The hotel will assist you. Main reason, the owner such a very good & honest guy. Age around late 70s to early 80s. An old man with a lot of stories to tell and a lot of experiences to share. This uncle can speak english fluently too. He has many motorbikes to offer and he's running a workshop business too. 100% FULLY RECOM MENDED if you are looking for a honest motorbike/scooter hire company on koh phangan PS: P... Nee Bike Rental Shop located just few minutes away (walking distance) from the hotel. Turn to the left once you come out from the hotel. This shop next to small Thai foo restaurant made by bamboo with the signage of 'Thai Food 50B - 60B'.

        Reviewed January 04, 2019

        See room deals

        Dear...Nur Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

        Responded January 25, 2019
        First and Frang Hotel (SHA Extra Plus)
        10.0
        Exceptional
        tosapol from Thailand
        Couple
        Standard 2 Single beds
        Stayed 1 night in February 2021

        Perfect stay ”

        Everything is so excellent.I chose this hotel as per nice comments& rating.And I don't disapoint at all.Staff are freindly,wonderful location as it is between Makro & Big C Supermarket.The hotel is very easy to find (it' s on the main road and 2 km from Thongsala ferry port). They provide common kitchen for anyone to use.Room is lovely as they seperate one bed on the ground and climb up wooden stair for second bed. I really recommend every one to stay here.

        Reviewed February 26, 2021

        See room deals

        10.0
        Exceptional
        Veronika from United Kingdom
        Solo traveler
        Superior Double
        Stayed 6 nights in January 2022

        Most Friendly and helpful owners, family run business!”

        This was a very good value for money option as a SHA+ hotel. I loved First and Frang who are brother and sister and whose hotel this is. Had eveything I needed, well places and they have a cozy chill/laptop work back garden . Thank you, guys! Veronika

        Reviewed February 08, 2022

        See room deals

        9.2
        Exceptional
        Zoltan
        Couple
        Standard 2 Single beds
        Stayed 1 night in July 2019

        Good place to stay for the Full Moon Party”

        We stayed one night for the party and this hotel served us really well. The room was small but comfortable. The hotel is close to the pier, amazing restaurants and a big shopping center. It also provides direct transport to the party. If you are coming for the Full Moon Party, I can recommend to stay here.

        Reviewed July 21, 2019

        See room deals

        Dear....Zoltan Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

        Responded July 30, 2019
        First and Frang Hotel (SHA Extra Plus)
        9.6
        Exceptional
        Eliran from Israel
        Solo traveler
        Superior Double
        Stayed 7 nights in January 2019

        nice place”

        nice place good value for money

        Reviewed January 11, 2019

        See room deals

        Dear....Eliran Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

        Responded January 25, 2019
        First and Frang Hotel (SHA Extra Plus)
        7.6
        Very good
        Louis from Thailand
        Couple
        Deluxe Suite Room
        Stayed 2 nights in June 2022

        Very good”

        Was a bit expensive for what it is, probably because of full moon party. You've got all the basics, but no pool etc. Family room is decent, older furniture but it's clean, shower water is good, bath tub has decent size, Ac works. Just not cozy at night, just adding some non-white lights to the room would make it a lot nicer to stay!

        Reviewed June 21, 2022

        See room deals

        7.6
        Very good
        Thomas from United States
        Solo traveler
        Standard 2 Single beds
        Stayed 2 nights in January 2020

        Its a nice hotel. I didn't like the location, prefer places in the northern part of the island”

        Very nice staff

        Reviewed February 06, 2020

        See room deals

        Dear....Thomas Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

        Responded February 10, 2020
        First and Frang Hotel (SHA Extra Plus)
        7.2
        Very good
        Jonathan
        Solo traveler
        Standard 2 Single beds
        Stayed 7 nights in April 2019

        Basic cheap accommodation.”

        Clean, secure with good little shop at the front. Washing machines available and space to hang clothes out. Staff polite and helpful. No window in my room so felt a little bit boxed in after a few days.

        Reviewed May 13, 2019

        See room deals

        Dear....Jonathan Thanks for staying with us.We appreciate your feedback. Best Regards Nistha Piyatad(Phet)

        Responded July 05, 2019
        First and Frang Hotel (SHA Extra Plus)
        4.8
        ALEXANDER from Thailand
        Solo traveler
        Standard 2 Single beds
        Stayed 2 nights in May 2019

        Terrible experience but place is fine otherwise ”

        Accommodation is decent - good location and basic but comfortable room. Staff don’t always clean the room (and refresh the towels and daily water), even when you leave the sign on the door requesting them to clean it. My stay was utterly soured, though, by a bad experience on the last night/check out. During the night, the air conditioner, which is hung very high in the wall (almost at the ceiling, strangely), started leaking badly. Water damaged some of my belongings, including electronic cables, and soaked my clothes. I didn’t complain, though, as these things happen. And, up until then, everything had been fine, so it wasn’t worth causing an issue over. However, when I was walking to the bathroom holding my room key, which has two plastic tags on it, I slipped in a puddle of water from the air conditioner. I smashed my back and broke my fall with my hand holding the key. Part of the plastic broke but the key was still perfect and the plastic bits were only particularly chipped. I went downstairs to mention this and I was told it was fine. When checking out an hour or so later, the staff attempted to withhold 650B of my 1,000 deposit. I was outraged and mentioned that my clothes were all soaked because of the faulty air conditioner; and that I had slipped and fallen in the water that had come in, thereby chipping some of the plastic off the key fob. I had to stand my ground over being fined for an accident that was, to all intents, caused by faulty equipment. Eventually they took 300B from me. I didn’t have time to argue as I had a ferry to catch. But I made it clear that I was absolutely furious to be charged for a piece of plastic that would cost 50B maximum to replace. Long story short: terrible experience but the place itself is fine, if slightly overpriced.

        Reviewed May 07, 2019

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        Dear...ALEXANDER Thanks for staying with us.We appreciate your feedback. We're sorry you were unhappy we'll work hard to fix the issue you experienced.Thanks for letting us know . Best Regards Nistha Piyatad(Phet)

        Responded May 07, 2019
        First and Frang Hotel (SHA Extra Plus)
        4.4
        Pawonwun from Thailand
        Group
        Family Deluxe Room
        Stayed 1 night in February 2020

        Affordable for money”

        It's ok for went out to party and get some sleep. Staff is nice and lovely : )

        Reviewed February 13, 2020

        See room deals

        Dear....Sir/Madam Thanks for staying with us.We appreciate your feedback. Best Regards Ms. Nistha Piyatad(Phet)

        Responded February 23, 2020
        First and Frang Hotel (SHA Extra Plus)
        2.8
        Jens from Germany
        Couple
        Superior Double
        Stayed 2 nights in January 2019

        badest hotel ever.”

        the so called hotel is a strip of windowless concrete rooms. the rooms smell like cellar. the hotel is rather far away from thong sala. the staff is partying at night, so be prepared for a sleepless night.

        Reviewed January 13, 2019

        See room deals

        Dear....Jens Thanks for staying with us.We appreciate your feedback. We're sorry you were unhappy we'll work hard to fix the issue you experienced.Thanks for letting us know . Best Regards Nistha Piyatad(Phet)

        Responded January 25, 2019
        First and Frang Hotel (SHA Extra Plus)
        10.0
        Exceptional
        Mathis from Switzerland
        Couple
        Standard 2 Single beds
        Stayed 11 nights in March 2017

        Good place to b!”

        We stay in First and Frang for arround 2 weeks.. Its a good Hotel just in the middle of the center of Koh Phangan (Haad Salad).. But i recommend to rent a motorbike if you wanna travel arround.. Otherwise for walk from the Pier i guess its arround 15minutes at least.. Very lovely rooms.. Stuff is good aswell just the girl on the reception looks like annoying and was not that friendly.. But only one of them.. The rest is friendly and smiles all the time 👍🏼 its a little bit like a home.. You can use the Kitchen and cook your own stuff (after you have to clean for sure by yourself) there is free water and you can also drink free tea or coffe as much as you want.. (we went searching shells and made them by ourself ) otherwise there is a daily Market in the center which sells everythint from seafood until sticky rice for less money too.. For clean room you have to give the key to reception but sometimes it took quite long.. But for us it wasnt any problem to wait until they make your room.. So the price is really cheap per Night arround 600 baht and you get a lot for that... Definitly a good place if you dont have the money for a high So Resort.. Pick up service from and to the Pier is 50 baht each Person 👍🏼

        Reviewed March 30, 2017

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        Thanks for staying with us.We appreciate your feedback. We're sorry you were unhappy we'll work hard to fix the issue you experienced.Thanks for letting us know Best Regards Phet

        Responded May 18, 2017
        First and Frang Hotel (SHA Extra Plus)
        8.7
        Excellent
        wasinee from Thailand
        Group
        Standard 2 Single beds
        Stayed 2 nights in May 2015

        Good choice ”

        Location, staffs, price

        It was our first time at Ko Phangan. At first we couldn't find the hotel because of the wrong direction of the map so, we called the reception and they sent the hotel car to pick us up for free :) The hotel is tiny but very comfortable. Free wifi, free coffee and tea . The location is good, there is a beach just 1-2 minutes walk from the hotel. Supermarket is near too. The best thing is the friendly staffs that really to help you for 24 hrs! I really like this hotel:)

        Reviewed May 05, 2015

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        Thanks for staying with us.We appreciate your feedback. Best Regards Phet

        Responded May 18, 2017
        First and Frang Hotel (SHA Extra Plus)
        8.4
        Excellent
        Panya from Thailand
        Solo traveler
        Superior Double
        Stayed 1 night in January 2016

        Value for money and walkable to the beach”

        Good for traveller are 1. The hotel has shuttle car to pick up at the pier with a good price. Please do not take taxi at pier. You call them to pick up and pay at the reception. The services has both arrival and departure to pier. 2. Location of hotel is good. You can walk to the beach by 5 minute and go to small shopping center, BigC, by 5 minute walk. 3. Staff are very helpful and friendly. They can book you for local tour to other island near Phangan. Think this are all you need in Phangan Island...

        Reviewed January 27, 2016

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        Thanks for staying with us.We appreciate your feedback. Best Regards Phet

        Responded May 18, 2017
        First and Frang Hotel (SHA Extra Plus)
        8.8
        Excellent
        yejin from South Korea
        Group
        Standard 2 Single beds
        Stayed 2 nights in April 2017

        Kind staffs!”

        enjoyed staying in first frang. Nice staffs, very close to the beach and seven eleven. also walk distance to big c as well. thank you for all the staffs to tried to find my friend's phone!!

        Reviewed May 06, 2017

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        Thanks for staying with us.We appreciate your feedback.

        Responded May 18, 2017
        First and Frang Hotel (SHA Extra Plus)
        8.4
        Excellent
        Diego from Argentina
        Couple
        Standard 2 Single beds
        Stayed 2 nights in January 2017

        Very Good”

        Friendly staff, the room is nice and comfortable. Good location near Thong Sala center.

        Reviewed January 13, 2017

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        Thanks for staying with us.We appreciate your feedback. Best Regards Phet

        Responded May 18, 2017
        First and Frang Hotel (SHA Extra Plus)
        9.6
        Exceptional
        Anastasia from Ukraine
        Couple
        Standard 2 Single beds
        Stayed 2 nights in February 2018

        Good choice for several nights”

        You get what you pay for. Easy access from the Pier. Clean and simple rooms, but don't expect something special. They provide 2 free bottles of water and clean towels on demand. Also they provide daily room cleaning but you should ask before 3pm. I like staying there and recommend FF Hotel if you need room for 1-2 nights.

        Reviewed February 12, 2018

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        Dear...Anastasia Thanks for staying with us.We appreciate your feedback. Best Regards Phet

        Responded March 03, 2018
        First and Frang Hotel (SHA Extra Plus)
        9.7
        Exceptional
        CHIA from Taiwan
        Group
        Standard 2 Single beds
        Stayed 1 night in May 2015

        Cheap but great hotel”

        Free hot drink like chocolate or coffee available in 24 hrs

        Good hotel provide with free hot drink. The location is slightly far from the pier but in 25 walking mins. Room is clean and comfortable, a little bit small but ok for two people.

        Reviewed May 04, 2015

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        Thanks for staying with us.We appreciate your feedback. Best Regards Phet

        Responded May 18, 2017
        First and Frang Hotel (SHA Extra Plus)
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