First and New Star Hotel
Standard Queen First and New Star Hotel
Lobby First and New Star Hotel
Lobby First and New Star Hotel
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6.5
Good
/10
(264 reviews)See what guests said
See map
7.1
Very good
Location rating score
Very good location - 290 meters from city center
  • LRT Train Station - Chan Sow Lin90 m
  • Yh Wong470 m
  • VIVA Home590 m
  • Pudu Market710 m
  • Pudu Pasar730 m
  • SMART Tunnel750 m
  • Choon Wan Kong770 m
  • LRT Train Station - Miharja820 m
  • Pasar Besar Pudu840 m
  • LRT Train Station - Pudu860 m
  • Free Wi-Fi

    First and New Star Hotel

    No 2, Jalan Metro Pudu 2, Fraser Business Park Off Jalan Loke Yew, Pudu, Kuala Lumpur, Malaysia, 55200 - See map
    "Overall a good experience and wifi was good."
    Albert - August 17, 2016
    Very good comfort
    7.1 room quality and comfort
    Good service
    6.4 rating for service
    • 80 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Elevator

    • Non-smoking

    This property is in high demand!

    Last booked 9 hours ago

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.1/10
    Review score - United States
    7.2/10
    Value for money score
    7.4/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.4
    Distance to city center2.1 km
    Location rating7.1
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.9 km

    Rooms available at First and New Star Hotel

    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 15 m²/161 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Quadruple Standard
    Quadruple Standard
    ...
      Enter dates to see prices
      Triple Standard
      Triple Standard
      ...
        Enter dates to see prices
        Superior Queen
        Superior Queen
        ...
        • Room size: 15 m²/161 ft²
        • Street view
        • 1 queen bed
        Enter dates to see prices
        Double Superior
        Double Superior
        ...
          Enter dates to see prices
          Deluxe Queen Room
          Deluxe Queen Room
          ...
          • Room size: 15 m²/161 ft²
          • Shower
          • 1 double bed
          Enter dates to see prices
          Twin
          Twin
          ...
            Enter dates to see prices
            Family 3 Rooms
            Family 3 Rooms
            ...
            • Room size: 17 m²/183 ft²
            • Street view
            • 3 single beds
            Enter dates to see prices
            Triple
            Triple
            ...
              Enter dates to see prices
              Standard Queen
              Standard Queen
              ...
              • Room size: 13 m²/140 ft²
              • No Windows view
              • 1 queen bed
              Enter dates to see prices

              What people love about First and New Star Hotel

              • 10.0
                Exceptional

                "Ideal budget hotel."

                Zulfikar

                |

                November 12, 2016

              • 7.6
                Very good

                "The hotel was great and convenient."

                Jenphop

                |

                January 21, 2017

              • 6.8
                Good

                "Overall is good."

                Chen

                |

                October 24, 2017

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              More about First and New Star Hotel

              More about First and New Star Hotel

              6.0
              Review score

              "Good location, near to Lrt station."

              VOON P.

              |

              December 13, 2017

              An overview

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              What they offer

              6.0
              Review score

              "Everything is fine for an affordable stay."

              Sam

              |

              January 1, 2018

              Read more reviews
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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              American cuisine
              American cuisine
              Cafe Dola
              1.6 km American, Australian, European
              Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
              1.7 km American, Italian, Pizza
              Big Apple Restaurant
              1.8 km American, Asian, International
              Asian cuisine
              Asian cuisine
              Tang House of Fishball
              350 m Asian, Malaysian
              Fun Kee Bamboo Noodle
              510 m Asian, Chinese
              Republic of Food
              830 m Asian, Chinese, Fast food
              Chinese cuisine
              Chinese cuisine
              Pat Kin Pat Sun Cafe
              570 m Chinese
              Taste Of Foochow
              570 m Chinese
              Heun Kee Claypot Chicken Rice
              640 m Chinese

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of First and New Star Hotel from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (264)Booking.com Reviews (183)
              Cleanliness6.1
              Facilities5.7
              Location7.1
              Room comfort and quality7.1
              Service6.4
              Value for money7.4
              Rating
              9+ Exceptional (20)
              8-9 Excellent (9)
              7-8 Very Good (27)
              6-7 Good (41)
              <6 Below Expectation (64)
              Time of the year
              Mar - May (25)
              Jun - Aug (34)
              Sep - Nov (48)
              Dec - Feb (54)
              All languages
              All guests (264)
              All room types

              Show reviews that mention 

              Showing 161 verified guest comments
              12345
              6.0
              Eunice from Philippines
              Solo traveler
              Standard Queen
              Stayed 1 night in July 2018

              Above average”

              location good and close to stores and restaurants. would recommend, the room i stayed in was fine but it smelled like cigarette smoke, staff was kind enough to do something about it but the smell still lingered for the whole stay.

              Reviewed April 04, 2019
              7.2
              Very good
              Nantakumar from Malaysia
              Business traveler
              Standard Queen
              Stayed 1 night in January 2019

              Budget hotel.”

              When Agoda offer cheaper price than hotel normal tariff... Management refuse to accept our booking especially when pay at hotel. Management cancelled our booking from Agoda and ask to book as walk in customer. AGODA...PLS LOOK THIS MATTER. WHEN PAY AT HOTEL...SURE WILL BE PROBLEM. NOT ONLY THIS HOTEL. MOST OF THEM DOIN LIKE THIS.

              Reviewed February 13, 2019
              9.6
              Exceptional
              Ronald from Philippines
              Couple
              Standard Queen
              Stayed 14 nights in February 2018

              worth our money”

              This hotel is located just few meters away from Chan Sow Lin station which is right in the middle of the whole KL. My only problem was they didn't have kitchen. What's also nice is that the hotel is surrounded by a couple of convenience stores that are open 24 hours.

              Reviewed March 04, 2018
              8.8
              Excellent
              Per from Norway
              Solo traveler
              Single Room
              Stayed 1 night in May 2017

              One of the best hotel/deals in K.L.”

              It's second time I stay here (both times in room #501: small single-room, but have all you need). It's an easy 10 min. walk from the LRT-station. The lobby look worn down, but the room is good - with a fridge in the room it would score full in facilities too. There's a restaurant just in front of the hotel (Indian food I believe) - I didn't try the restaurant, since the room have a water heater, so you can prepare simple meals in your room for shorter stays. The water-pressure in the shower wasn't the best in 5th floor, but it did the trick!

              Reviewed May 10, 2017
              8.0
              Excellent
              Allyn from United States
              Couple
              Standard Queen
              Stayed 5 nights in September 2016

              You get what you pay for”

              I always stay at a cheap hotel or hostel so I get what I pay for which is bed and a shower. However. Must mention the two separate night clerks here are both exceptional in ther own way. Every question was answered and if they didn't have an answer they went out of their way to find t, thank you both for all your hard work and kindness

              Reviewed September 09, 2016
              8.0
              Excellent
              Albert from United States
              Family with young children
              Standard Queen
              Stayed 2 nights in August 2016

              Good location, Clean room.”

              This hotel is located a little far from the most popular Kuala Lumpur places but the metro is just a 5 min walk so everything is still easy to get to. The room and bathroom was clean and there are a few restaurants close by. Overall a good experience and wifi was good.

              Reviewed August 17, 2016
              10.0
              Exceptional
              Muhammed from Sri Lanka
              Business traveler
              Superior Twin Room
              Stayed 2 nights in September 2014

              Superb Hotel and Staff”

              Location, Staff, Cleanliness

              I Stayed Here for 4 Days With My Friend On a Visit, When I Arrived at Hotel Time Was 09AM But There check In Time is 12PM, But That Sri lankan Manager Gave Me a Room. The Room Was Superb, Very Clean and Speed Wifi Provided. All The Working Staffs are So Awesome and Helpful. Hotel Is Near to Chan Sow Lin Station, So Going Around KL is Very Easy. I Suggest This Hotel For Anyone Who Want to Stay in KL for Couple of Days, And My Special Thanks For The Srilankan Staff.

              Reviewed September 15, 2014
              3.2
              NIKITA from Russia
              Couple
              Deluxe Queen Room
              Stayed 6 nights in August 2018

              Impossible to sleep and solve problems”

              My wife and I were staying in this hotel for a week. On the first night we faced with incredible LOUD music coming from the outside night club. It was VERY LOUD until 5 am. It was SO LOUD that it definitely impossible to sleep. That night at 3 am we came up to the reception and asked to help us and change on another room. The man told that he couldnt do anything. What is he doing there? Next day during 4 hours we spent on changing room. I'm not kidding. 4 HOURS on changing room. I had to talk to the receptionist and to the owner. I had to write the reason, than I had to write again why and what I was asking for. Unbelievable. But the changed room solved a little the problem with music. This is the AWFULEST hotel I ever been to. Definitely.

              Reviewed September 11, 2018
              9.6
              Exceptional
              Wong from Malaysia
              Solo traveler
              Standard Queen
              Stayed 1 night in April 2019

              Exceptional”

              Value for money, cleanliness is very good, except for seeing some ants on the table. Water pressure for shower is low, but all other features are very nice. Overall is a very good and budget hotel.

              Reviewed April 04, 2019
              10.0
              Exceptional
              Ronald from Philippines
              Group
              Family - Economy Class
              Stayed 3 nights in October 2018

              2nd time”

              my 2nd time was perfect partly because of this hotel

              Reviewed March 28, 2019
              10.0
              Exceptional
              Kanda from Malaysia
              Business traveler
              Single Room
              Stayed 1 night in December 2018

              Exceptional”

              Amazing

              Reviewed December 04, 2018
              2.0
              NOOR from Malaysia
              Couple
              Standard Queen
              Stayed 1 night in August 2018

              Will not check in again”

              Check in at 11.40am need to pay extra which I dont mind. It cost me at rm10 per hour before 2pm. Room has no TV. Sigh. Reception is old women, eventhough she old, but in hotel industry she has to greet or atleast smile. Linen and bedsheet got stain, lift is dirty. You may get another hotel with same price. This one terrible.

              Reviewed August 13, 2018
              2.0
              SUKHDEEP from United Kingdom
              Business traveler
              Standard Queen
              Stayed 1 night in June 2018

              Rip off extra rm20 because I booked online and I wanted to stay in the same room.”

              Full pay ment completed on line and in comments asked to continue my booking in same room.....all was excepted. when I got to the hotel, i was told if I want to stay in the same room I had to pay an extra rm20...whichbis unfair doesn't make sense and nothing was mentioned about additional charges whilst booking...

              Reviewed June 12, 2018
              8.0
              Excellent
              Colin from United States
              Solo traveler
              Superior Queen
              Stayed 1 night in January 2018

              Great location and nice area for local food”

              The place is very near an LRT stop and it's very easy to get to KL sentral as well as the main bus terminal. The food nearby is great if you like local food carts and restaurants. There are also a few clubs nearby too for night life. The room I stayed in was small, but it wasn't like one of those places that can only fit a bed.

              Reviewed February 06, 2018

              Thank you

              Responded February 18, 2018
              First and New Star Hotel
              5.2
              Khuay from Singapore
              Couple
              Standard Queen
              Stayed 3 nights in December 2017

              very cheap and good enough for a night's sleep”

              not for fussy travellers pros: just beside Chan sow lin lrt. to get here, cross a bridge connected to the train through the deserted fraser business park building. room is not that small compared to other budget hotels cons: no housekeeping. we used same towels and sheets for 3 nights. there is a nightclub with shady characters nearby playing trance music the whole night. You can hear the music even in a windowless room and with earplugs. music sounds like the kind people listen to when they consume drugs. the toilet had not been scrubbed for months with mould on the walls and toilet. overall, not to bad for the price

              Reviewed December 30, 2017
              8.0
              Excellent
              RASITHA from Sri Lanka
              Solo traveler
              Family 3 Rooms
              Stayed 3 nights in November 2017

              Value for money”

              Hotel is located very nice place to go around the city by MRT. (Only around 150m to MRT station nearby) WIFI connection is also pretty good. Some facilities such as cleanness, intraction with the guest etc should be more developed. Overall It's value for your money.

              Reviewed December 07, 2017

              Thank you

              Responded February 18, 2018
              First and New Star Hotel
              8.4
              Excellent
              RASITHA from Sri Lanka
              Solo traveler
              Superior Twin Room
              Stayed 7 nights in July 2017

              Good Value of Money”

              Hotel is located at Chan Show Lin City where very close to Chan Show Lin LRT station. That was pretty convenient for me to travel every day with heavy shopping stuff during my stay there. Rooms with basic facilities are also really good and clean. Staff is also helpful besides there low interaction with the guests.

              Reviewed August 10, 2017

              Thank you

              Responded February 18, 2018
              First and New Star Hotel
              4.4
              William from Malaysia
              Business traveler
              Standard Queen
              Stayed 7 nights in December 2016

              What you pay is what you get”

              I stay 7 days in the hotel. Pros: cheap, near to LRT station, 7-Eleven, club, kopitiam and restaurants. Cons: can see cockroaches very often, no free filter water, hanger rack unattached from wall, old facilities, no sound insulation and hear conversation very clearly when door is closed, noise from club and pub at night, very poor phone reception in room, unstable WiFi, only 1 room card, a bit dirty, no room service at all, management disable your room card before stated check-out time (12pm), no free parking at downstairs (you can park at roadside or behind hotel for free, at your own risk).

              Reviewed December 26, 2016
              8.0
              Excellent
              Robert from Canada
              Solo traveler
              Superior Queen
              Stayed 11 nights in November 2016

              Agoda Review --- First and New Star Hotel Pudu Kuala Lumpur---”

              Booked from Nov 23 to Dec 5, 2016, overall good for the price. Queen bed , heated shower and air-conditioning for super low price, booked for 2. But...... there is a TV and no satellite, so 2 fuzzy channels with Malay language only. Internet is good enough for me .... but, the internet cuts out quite often and twice for long periods of time... I think the router needs resetting and asked at the desk the first time with a quick and friendly response... and yes it came back up rather quickly. Internet is out again day 10 for 2 hours now ... will check at the desk again ;) Again happy response, give it 15 and see if its up and running. BAM, up again after a short wait..(awesome friendly staff) For you backpackers, this hotel is much better than hostels and the best price for the money I have seen in KL. It is close to Bukit Bintang, (nightlife) downtown shopping and the famed towers. The rooms are nice enough and better than some I have seen in Canada at 8 times the price. If you are a budget conscious traveller, this is your best place to go. Better to book online as online prices are much better. Prepaid credit cards will work if you don't use credit cards.

              Reviewed December 10, 2016
              10.0
              Exceptional
              Darlene from Malaysia
              Solo traveler
              Standard Queen
              Stayed 3 nights in January 2016

              Great and Comfy”

              My favorite place to stay when in KL. Hotel staff was very friendly and helpful. Room was comfortable and clean. Eating place just next to hotel and plenty more within walking distance. Public transport is also within walking distance.

              Reviewed December 10, 2016
              12345
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              First and New Star Hotel
              |Good 6.5
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              • Very good location
              • Pavilion Kuala Lumpur
              • LRT Train Station - Chan Sow Lin is within 0.09 km