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First Group Margate Sands
Margate, Margate, South Africa - See map
Conveniently situated in the Margate part of Margate, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. Please inform First Group Margate Sands in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian."
Travel sustainable property
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Facilities
Car park
Free Wi-Fi in all rooms!
BBQ facilities
Contactless check-in/out
Kids club
Spa
Swimming pool [outdoor]
Game room
Disgusting place!!”
This place was infested with cockroaches.The rooms,the bathrooms and worst of all the kitchen.It was disgusting.This trip was meant to be one of rest but the other guests were screaming,blasting music and making tons of noise right up until 4am,while the staff and security did absolutely nothing.This place definitely does not deserve a 4 star rating and I will not reccomend it to anyone.
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Acceptable”
What a lovely view. Very friendly and helpful staff
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Exceptional”
A perfect place to be with family or friends
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Really gone down ”
Untidy, not clean at all. Definitely gone down over thd last year
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Terrible experience ”
THIS PLACE IS A NIGHTMARE…. This is not the first time I am staying here bt this will be my last. The staff has attitude and very very unfriendly. The apartment had a bad smell and the kitchen was full of roaches dead and alive ones…. The hotel manager was told and he brings the lady to our room to see and says she is going to fumigate and nothing happened…. My husband and I refused to eat in the apartment or even put our stuff in the kitchen. We stayed here for 3 nights on our last night more started coming out now from the bathroom when we go to reception to complain only to realise the hotel is run by the security guard at night no staff on duty. We was forced to pack up and leave as we have a small baby and this was getting worst… so basically we left and had to go durban and pay to stay at another hotel yet Margate sands was paid in full for our stay. Then we requested for a gas braai and this comes after one and half hours after going and begging and asking them where it was. The only staff member I can say was helpful and friendly was Welcome the entertainment guy…. This hotel really needs to close to sort the roaches problem and need proper staff and better cleaner Apartments. The apartments are not well maintained at all the Curtains have dirty marks the furniture is sticky and the apartment has a sour smell like no cleaning aids are used….
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The place and atmosphere was great ”
Would have liked abit more cleanliness in the toilets
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Athletes foot!”
we booked 2 c chalets, from the beginning there were issues 1. Margate sands could not find our booking which was weird as we never have problems when booking with agoda, it seems the hire was at fault and last minute gave us rooms 2. When we arrived the rooms were depressing, not clean, light bulbs were not working and were never changed by the hotel after me complaining, bathrooms were appalling, my son of 3 years old got athletes foot from the bath tub. Sink had hair in it. 3. Towels were not supplied after me asking for them, only the second day the supplies the towels 4. No one told us that the entertainment area was closed, so there was no tables tennis, pool table or children’s playroom anymore
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5 star 🌟 ”
no comments
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perfectly positioned”
The place was clean, staff was friendly and lots of amenities on the property and surrounding area. Rooms were a bit dark and furniture is old but overall the views and outdoor life made up for it.
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The lower apartments are uncomfortable due to intense uncontolled noises right through the night.”
Resort is perfectly located with good amenities in and around. Only if they can enforce discreetness amongst patrons as the noises can be untennable at night.
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Improvement in cleanlness”
Kindlyreview your cleanliness especially in the stairways, by thelifts
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