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Very good7.8
Based on 982 reviews
85% would recommend to a friend
First Hotel
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7.9 Very good location
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7.9Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Executive Deluxe
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  • City view
  • 35 m²
  • 2 single beds or 1 queen be...
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Suite
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  • City view
  • 45 m²
  • 1 king bed
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Deluxe
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  • City view
  • 25 m²
  • 1 queen bed or 2 single bed...
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Superior
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  • City view
  • 20 m²
  • 1 queen bed or 2 single bed...
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Nearest essentials

Airports
  • 2.1 kilometers to
  • Tan Son Nhat International Airport (SGN)
  • 26 kilometers to
  • Long Thanh International Airport
Public transportation
  • 2.4 kilometers to
  • Saigon Railway Station
  • 6 kilometers to
  • Ben Xe Mien Dong Bus Station
Hospital or clinic
  • 450 meters to
  • Tan Binh Hospital
Pharmacy
  • 400 meters to
  • Nam Bac Drugstore
Convenience store
  • 400 meters to
  • B's Mart
Cash withdrawal
  • on site

More about First Hotel

An overview

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Verified guest reviews

Agoda Reviews (982)
Booking.com Reviews (550)

5.3

Filter by guest type:
Very good
  • Cleanliness 7.9
  • Facilities 7.4
  • Location 7.9
  • Room comfort and quality 8.0
  • Service 8.1
  • Value for money 7.7
Very good
  • Cleanliness 7.8
  • Facilities 7.1
  • Location 7.9
  • Room comfort and quality 8.0
  • Service 8.2
  • Value for money 7.8
Very good
  • Cleanliness 8.1
  • Facilities 7.5
  • Location 7.9
  • Room comfort and quality 8.3
  • Service 8.1
  • Value for money 7.8
Very good
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 7.7
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.5
Very good
  • Cleanliness 7.6
  • Facilities 6.7
  • Location 8.0
  • Room comfort and quality 7.8
  • Service 7.8
  • Value for money 7.5
Very good
  • Cleanliness 8.2
  • Facilities 9.7
  • Location 8.1
  • Room comfort and quality 7.9
  • Service 8.4
  • Value for money 8.1
Very good
  • Cleanliness 8.1
  • Facilities 7.0
  • Location 7.8
  • Room comfort and quality 8.1
  • Service 7.9
  • Value for money 7.7
Provided by verified guests of Agoda
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  • Deluxe
  • Executive Deluxe
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5.6
Anh from United States
Couple
Deluxe
Stayed 8 nights in July 2017
Local standard”
Their 4 stars should be local, not international standard. The room is old design, air-con is so noisy, showers are low-classes and unadjustable, breakfast does not offer many choices and is not clean enough. Also, Restaurant staff is not professional.
Reviewed August 03, 2017
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5.2
Gino from Australia
Couple
Superior
Stayed 12 nights in July 2017
dont trust their online booking ,, or what you exp”
i was down graded after they found out they had provided me with a different room as to what i had booked two months earlier.. they said they had no such rooms available, rust stains on tiled bathroom floor,, window overlooking the air conditioning units,,shabby curtains and overall room, the toilet would not flush properly with out waiting approx 5 mins in between two flushes so you had feces floating in the basin... when I complained about this problem in the downgraded room,, so it was back to the first incorrect room that i was given,,. so why did they accept the booking as it was an " available room." . No form of compensation for their mistake, no compensation for the night in the down graded room which would have been cheaper " non superior" room. Could not get a refund, so once I was there, they had me !! it was all paid up front in full online, with out any refund available.so i had no choice but to stay, other wise I would have left just on " customer service principles ".buy there way of doing business online....very unprofessional.. in saying that the one or two staffers were nice and friendly,, but he second doorman who was helping out with the changing of the rooms was getting involved and relaying information to the management at the time, further creating unnecessary anxiety. so in short,, would not go back !
Reviewed July 24, 2017
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9.6
Susanne from Australia
Couple
Superior
Stayed 1 night in July 2017
Location close to airport for overnight stay”
Great hotel very close to airport! Pickup and drop off very easy. Great communication re: arrival etc. friendly staff and great breakfast! Rooms could do with a bit of a facelift but for overnight you can't beat this hotel.
Reviewed July 22, 2017
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5.2
minh from Vietnam
Couple
Superior
Stayed 1 night in April 2017
Above average”
the hotel was built long time ago with the furnitures and accessories getting old and no shiny. Pillow cover, sheets, towels...all are not new. The swimming pool of this hotel is not beautiful and not private. People from outside come along to have breakfast...with children running around very messy. However, the good point of this hotel is attitude of staffs is very good and warming. THe location is best for those who need to reach airport ontime. There is paradise club may suit for gambler. I may not return this hotel because with that price I have many other choice.
Reviewed May 30, 2017
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10.0
Amy from Australia
Couple
Superior
Stayed 1 night in May 2017
Great for stopover ”
We flew in late at night and the driver waited for us whilst our visas took ages, we were very greatful! Just a quick drive to the hotel and we settled into a nice clean and comfy room. Breakfast was very Vietnamese, so if you are someone who prefers a western breakfast then you may struggle here. Other than that we had no issues whatsoever and got driven back to the airport in the morning.
Reviewed May 17, 2017
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7.6
Michael from Philippines
Business traveler
Deluxe
Stayed 1 night in April 2017
Very near airport”
Gteat to be back. I really appreciated their free airport transfer. I arrived past midnight, and dont have to worry about taking a taxi to the hotel. The hotel is just about 10 minutes away. Good location if you are looking for a place near the airport.
Reviewed April 25, 2017
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7.6
Rob from Australia
Business traveler
Deluxe
Stayed 8 nights in March 2017
Business Trip”
Location was the main reason I chose First Hotel as it was nearby to the location I was to attend, but I was also attracted by the free Airport pickup and return service. It was fantastic and went well, even though our flight was delayed, and it was flooding rain on return, but no problem. Our first room was very comfortable deluxe in the original section, but we encountered a problem with the noise of the A/C on the second day, so staff obligingly moved us to an executive deluxe room across the street and it was delightful, even more than the initial room. Buffet breakfast was ample and varied, but we found many of the food warmers were not keeping food hot. Location is probably not suited for tourism, but if you need to be around this area, its the best hotel to be in. Staff are friendly and most helpful, and restaurant meals are well priced and lovely, certainly will stay here again on my next visit.
Reviewed April 02, 2017
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8.4
Richard from United Kingdom
Couple
Suite
Stayed 1 night in March 2017
Close to airport”
Clean hotel next to airport with friendly staff and free transfers. Not a lot to do outside the hotel and possibly not suited to the western tourist compared to district one. Was ok for an overnight stay for the long trip home but not necessarily for anything more than that. We were a bit concerned with the letter on the desk of our room telling us to be careful on the streets and always take taxis as tourists had been robbed which made us feel a tad uncomfortable but I suppose it's best knowing these things.
Reviewed March 27, 2017
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9.2
Audrey from Malaysia
Family with teens
Superior
Stayed 8 nights in March 2017
4 stars hotel with 5 stars service, free airport transfer in Mercedes car.”
Hotel is old but well maintained. Customer service is awesome! It is definitely not that kind of 4 stars hotel which tries hard to squeeze every cent from you.
Reviewed March 19, 2017
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10.0
Lam from Singapore
Couple
Deluxe
Stayed 2 nights in February 2017
Exceptional”
Excellent services...
Reviewed February 25, 2017
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