This property is in high demand!
Last booked 10 hours ago | 6 travelers are looking at this property right now
January 12, 2019
Free Wi-Fi in all rooms!
Last booked 10 hours ago | 6 travelers are looking at this property right now
|Value for money||8.3|
|Nearest airport||Al Maktoum International Airport (DWC)|
|Distance to airport||24.3 km|
"Overall, my stay there was perfect, the service from the staff were perfect, from the moment I stepped into the Reception area until checking out."
October 25, 2018
"Nice vegetarian options in all restaruants too."
November 29, 2018
"Perfect hotel for the traveler that likes party and a good vibe."
October 1, 2018
"Mr. Montaser recommended me with the luxury sea view king ro..."
February 11, 2018
Nestled in the heart of Palm Jumeirah, FIVE Palm Jumeirah Dubai is an ideal spot from which to discover Dubai. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.
FIVE Palm Jumeirah Dubai offers impeccable service and all the essential amenities to invigorate the weary traveler. Top features of the property include free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, 24-hour front desk.
468 rooms spread over 16 floors provide a warm and pleasant home away from home. Comforts such as flat screen television, linens, mirror, sofa, towels can be found in selected rooms. Throughout the day, you can enjoy the relaxing atmosphere of the snorkeling, watersports equipment rentals, wind surfing, surfing lessons, private beach. When you are looking for comfortable and convenient accommodation in Dubai, make FIVE Palm Jumeirah Dubai your home away from home.
"It is a beautiful hotel, with a stunning view from the water..."
January 13, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Awesome Resort to stay in dubai”
Value for money, not many kids around which was great, too many awesome facilities. Over one day we didn't need to leave the hotel and we were totally entertained. Given that we are a very outgoing couple. Loved it and we're coming back again.
Our best stay in Dubai!”
It was a perfect stay for us in this hotel. Surely we could not ask for more. The first thing that amaze us is the hotel staff, they always greet you, always asked you how are you, how is your stay. Kanagaraj, Chanthan and Krishna are amongs the housekeeping staff that a very good care of us, and one more guy i forgot his name. While in the BLVD restaurant Annie is one of the staff that always keep an eye for us, and all the others BLVD staff was excellent. I wish i had written all theirs name. They also managed to fill us in for christmas eve dinner although we did not book earlier. Overall is esquisite hotel and surely we will stay again in this hotel.
We stayed here for a week and the hotel was beautiful. The room was cleaned thoroughly every day and every other area was immaculate. We had made the hotel aware that we were arriving early yet we couldn’t check in until 2pm and were given only a disabled toilet to change in. We had room service 3 times and 2/3 times we didn’t enjoy. We were right next door to the penthouse which was loud until 3am and there was also a hotel next door being built which was also noisy. Despite the negatives, the staff did offer compensation by means of Prosecco which was a kind gesture and we still had the most amazing time in Dubai despite the negatives.
PROs: Clean and spacious room. Good customer service. Superb food in the hotel restaurants. Breakfast mix was great. Penthouse view and ambience was perfect! CONs: The main pool gets pretty much crowded in the afternoon that you don't have enough space to swim anymore, so you'll just have to sit there and dip so make sure that you chase it really early in the morning for you to enjoy it. Also the beach part was still under construction, the price should've been discounted until this is all done because for now, it seemed pricey for the available amenities.
Since Dubai is a very warm country and it will be great if we could enjoy longer hours on swimming pool usage. The front pick up and drop off area needs improvement since we noticed so many cars parked who I guess acted as they have special privilege to block others. It really make us very annoying. Especially on fridays and saturdays you will see all those pricy cars parked with no considerations. Again I am pretty sure hotel allow them do whatever they pleased.
Nice hotel with great views and special access”
All good i like the welcoming and the recieption staff. The pools area is graet because they have seperate area for kids. The adult pool view is amazing. The suit was nice with massive area and the hotel add two beds for kids which great for us and support me to visit them again and recommend the hotel One comment only the luggage staff should improved and also be faster The other facilities is excellent the mangement of the hotel also take care of the customer which i appreciate that
Amazing hotel! Loved it! Can’t wait to go back! ”
Everything was perfect! Service, food, room, the decor and the staff were all amazing, I wish I took there names. .. we arrived at 10am in the morning from london and requested an early check in before & the room was ready and waiting with complimentary chocolates and cute birthday pillow cases in the room for my friends birthday. I couldn’t fault anything. Apart from We did half board and I’m glad we did as food and drinks are quite expensive and also the building work that’s going off next to the hotel. We loved it so much that as soon as we landed we booked again for May! Can’t wait!
Everything Is Just Outstanding”
I’ve been to many hotels in Dubai, I think Five Palm is the best one with no doubt, everything was great and special, and definitely I’ll start with the great hospitality by staff in each area and department of the hotel, and a special thanks to Charley at the pool, he was helpful and very kind. The facility of the hotel is just amazing from the pool to gym, and the various options of lounges and restaurants. Had a great stay and definitely will come back. I haven’t seen anything thing negative that I can mention.
Staff & hotel are absolutely incredible in particular Raphael & arvinder singh at pool side. Both so friendly welcoming and can’t do enough for you. Staff always looking to take orders for food and drink and are very polite too. Amazing service at reception asked to change my room due to the view not being as good as I’d like and a young lady at front desk which I can’t remember her name showed me 2 Alternative rooms 1 of Which really happy with. If you go make sure you do the penthouse by day and night it’s amazing and a great vibe. If your lucky you’ll meet a few celebs too like we did.
It is a beautiful hotel, with a stunning view from the water view rooms in the back. The pool area is very beautiful. The room where I was, was in the front facing the road, which was very noisy, and disturbed my sleep. I have to mention, two of the staff members whom I met when I was checking out, were extremely nice. The Duty Manager, Yassin, was very nice, polite and very professional. And Shaimaa, the Front Office Supervisor was very pleasant and nice, an asset to the hotel. Because of their good customer service, if they are still there, I might consider returning to this hotel.
Amazing !! ”
Excellent service! Beautiful hotel. Special thanks to Marees and Samuel for their wonderful treats! Lovely bathrooms With amazing balcony views of the sea and pool side . Not very family friendly. Majority of crowd between 21-35 . Nevertheless, one of the best hotels I’ve stayed in !
Excellent service and assistance from staff, modern rooms with a beautiful view”
The two bedroom apartment was very spacious and perfect for my family. It was also fully equipped and even had a washing machine. My kids loved the kids club and its activities. Service was prompt and efficient. If you want to explore out of your hotel, everything is a bit of a distance and you have to use the taxi's which can be expensive.
Super fantastic service ”
Reception excellent service . All round 6 star. Thank you for making our holiday so special. Shamima the young lady at reception thank you for the excellent service. Will the manger of five palms please acknowledge this lady. Thank you again
Feels like a queen”
Felt like royalty service given by the staff. Made our holiday indeed an awesome one. Great Job keep up the good work to everyone special mention to Erick assistant manager, Benny and Dylan housekeeping department, Jane and Mary at the Blvd restaurant. . Five Palm Jumeirah Dubai is one of the best place to stay !
Service is not very well”
We arrived the hotel and fit the check-in time, but receptionist said that the room was not ready. Then she leaded us to the lounge and said that informed us if the room already ready. However, we waited over one hours and on one cares our situation. Finally, I went to the counter and asked how long we need to wait, and he provide the room card immediately. At the same time, the counter said that they will move our luggage to our room, but they didn't. We waited over one hour again and remind them then got our luggage. I looked forward enjoying the facility before I arrived , but my mood already impact by these awful situation. I think that the hotel need to provide better service if it is worth five stars.
Outstanding Lifestyle Hotel in UAE”
After staying in October with my daughter, I wanted to show FIVE Palm Jumeirah to my good friend from Switzerland, The hotel is just beautiful and it has a very young and stylish vibe. Coming into the hotel a bit early, Ms. Desara helped us to check in and store our luggage until the room was ready (normal check-in time is 3pm) - she was very helpful and positive which helped us to get into the holiday vibe even quicker after some stressful days. Different restaurants, nightclubs and the stunning pool area with constant house music from 12pm till sunset give you more a club feeling than just a hotel. It is definitely see and be seen, so be prepared to see lots of beautiful (and beautified) people. The guests make the experience and you have to be quite open minded to grasp it fully! I love it, my daughter does (3 years 9 month) and so does my friend. Nice vegetarian options in all restaruants too. Boris
I think the hotel is beautiful but poorly managed, you don't feel welcomed or appreciated. I had asked that we get accommodated to have the room ready when we arrive as we were arriving early. Got there we were told to wait and they would send us a message. Fair enough the check in is at 3pm but what was more disappointing is that even at 3 pm we still had not been given a room. TV didn't have much to watch. The one thing I can praise is the breakfast, they had a wide variety of food which I think was nice to see. Overall rate for the hotel i'll say 3.4/5
Young viberant musical hotel”
Easy to get to food excellent and staff the hotel is too discounted down and is open prior to being fully completed building works being carried out and as arexult attractions the British Benidorm typye client. Once finished and price goes up this hotel will be great !
Amazing resort, food & service”
Stayed for 5 nights and loved everything! All the restaurants had delicious food, high quality service all round. Great gym with variety of equipment. Pool areas were a load of fun! Really great music too! Highly recommend
Lovely, Modern and Well Equipped Resort”
It is absolutely lovely, I enjoyed the time I had there. The hotel is five of five. It was Relaxing, modern, quiet if you want it to be with sound proof balcony and amazing customer service. Room service was very quick but there is no much in the in room dining menu. Also the breakfast was not served around the clock but in general food was good. Also, the check in and check out time was very smooth and quick and I would like to especially thank Ms.Anastasiia for her enormous help during the check in time and during my entire stay.
FIVE Palm Jumeirah Dubai
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