Experience Comfort and Convenience at Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre is a 3.5-star hotel situated in Johor Bahru, Malaysia that offers a range of facilities to ensure a comfortable and convenient stay for its guests. The hotel provides laundry service, room service, safety deposit boxes, dry cleaning, luggage storage, and daily housekeeping to meet the guests' needs. The hotel also offers a restaurant, halal restaurant, breakfast buffet, and continental breakfast, providing a wide variety of dining options. For those who prefer to drive, the hotel has a car park onsite and self-parking, as well as a car park free of charge. Guests can also enjoy the free Wi-Fi in all rooms and public areas, a designated smoking area, a fireplace, and a free fitness center. Additionally, the hotel offers taxi service to make transportation more accessible for its guests. With its excellent facilities and services, Fives Hotel Johor Bahru City Centre is the perfect choice for travelers looking for comfort and convenience.
Luxurious and Spacious Rooms at Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre offers a range of luxurious and spacious rooms to cater to the diverse needs of its guests. Choose from the Deluxe King room, which features a comfortable king-sized bed and covers an area of 14 square meters, or the Deluxe Twin room, which also covers 14 square meters. For those seeking more space and comfort, the Executive Room with a king-sized bed and covering an area of 24 square meters is an excellent option. Alternatively, guests can opt for the Executive Suite, which offers an expansive area of 39 square meters and a plush king-sized bed. For families, the hotel offers Family Suites that come with either two single beds or a king-sized bed and cover an area of 28 square meters. Whatever your preference, Fives Hotel Johor Bahru City Centre has a room that will suit your needs and exceed your expectations.
Explore the Best of Johor Bahru from Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre is conveniently located near several popular landmarks and attractions. Guests can easily walk to Johor Bahru City Square and KSL City Mall for shopping and dining. Families with children will enjoy visiting Angry Birds Activity Park and Johor Zoo, while those interested in cultural and religious sites can explore the stunning Arulmigu Sri Rajakaliamman Glass Temple and the historic Johor Old Chinese Temple. Other nearby attractions include Jalan Wong Ah Fook, Komtar JBCC, Dinosaurs Alive Water Theme Park, and Johor Bahru Sentral Railway Station, making Fives Hotel Johor Bahru City Centre the perfect base for exploring the best of Johor Bahru.
Experience Exceptional Customer Satisfaction at Fives Hotel Johor Bahru City Centre
Fives Hotel Johor Bahru City Centre has earned a reputation for providing exceptional customer satisfaction. With an overall rating of 8.2, guests have consistently praised the hotel for its value, location, and staff performance. The hotel's prime location in Johor Bahru, Malaysia, has earned it a stellar rating of 9.1 for its proximity to popular tourist attractions and business centers. Additionally, guests have commended the hotel's staff for their exceptional service, making their stay a memorable one. The hotel's cleanliness, with a rating of 8.1, is also a standout feature. Although the facilities have a slightly lower rating of 7.5, guests have still enjoyed their stay and found the amenities to be satisfactory. Overall, Fives Hotel Johor Bahru City Centre is a top choice for travelers seeking comfortable accommodations, exceptional service, and a prime location in Johor Bahru.
Superb”
One of my favourite hotels in Johor! Due to the surge of bookings and a shortage of manpower, rooms could not be cleaned and made up in time. Check-in took 5 hours, it is believed that this was due to poor planning by the hotel staff. Nevertheless I will not rate this hotel based on this one time unforseeable circumstances. (Edit: During a long weekend before Hari Raya Haji, checked in within 5 minutes and the reception was empty. Really a mood lifter!) Service: When it came to our turn to check-in it was very immediate and staff were very professional and courteous towards what seemed to be a never-ending stream of travellers. Called the reception desk and they handled my queries very well, in spoken English too. Lastly, they sent, to our rooms, additional bottles of water when we requested for it. Hotel room: 1. Air conditioning was not very noisy though it produced sounds. The room was quiet and we had a sound sleep. Temperature can be regulated with the air conditioning controller. 2.There was a soap dispenser but the quality of soap is quite poor. 3. Hair dryer available, no cold air settings. 4. No mini fridge 5. Bottled water and boiler already available. 6. No smart TV but extended TV channels like AXN 7. Great WiFi connectivity in the entire building and connecting was super quick 8. Aesthetically pleasing room with beautiful carpets and decor that is very recent and brand new. 9. No bathrobe/ slippers 10. Towels seems to be really old (from constant rewashing) based on the texture. (Edit: They changed out the towels to newer ones) 11. Phones available for calling the reception. 12. There's barely any walking space in the room and it turns out to be quite small ( don't let wide lens images fool you) 13. The temperature of the heater is irregular, turns out if the water pressure is smaller, the water will be warmer. Breakfast & dining space: Nice range of foodstuff and it is self service. Hot and delicious porridge, rice or beehoon (noodles) they had fre
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Hi Fives Jade Thank you for taking time to complete a review after your recent stay with us. We greatly appreciate your feedback on our facilities and services. We’re also glad that our teams could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.
Positively Surprised ”
What a total surprise that I had staying in this hotel. Its an old hotel but were totally revamped. This property taken over by Fives Hotel is a real hit. Great location, just across to Komtar Mall. Traffic could be abit slow if driving due its one way direction from the land immigration area. The lobby looks and smell nice. Stayed at the family suite, decent space but comfortable beds and pillows. Toilet is clean but the ventilation not so good though. The breakfast my family and I had is definitely a highlight. Taste quality is really good with local favorites like nasi lemak available daily. You have your scrambled eggs, hash browns, sausage and nuggets too. Will be a favorite choice to stay for me in this Johor area.
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Hi Fives Abdul. Thank you for taking your time to share your valuable experience on your recent stay. We greatly appreciate your feedback on our facilities and services. We’re also glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.
Awesome hotel near Citysquare”
Glad I tried a different hotel this time and I think I made a right choice. Location is awesome as I could walk to Citysquare less than 5min time. I like the welcoming refreshing smell of the lobby. No problem with carpark. Room is clean, quite spacious with firm bed and good water pressure. Only downside is heater could be stronger and disappointed no Worls Cup channel despite having 2 sports channel. But this will be one of my choice hotel if back to JB.
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Hello Theng. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.
Value for money and excellent service from hotel staff”
This is my 2nd staycation here. The staff was kind enough to allow me to early check-in my luggage first when I told them that need to go somewhere else in the morning as my check-in time is 3pm. And secondly, during breakfast buffet, the staff was very alert when he noticed that I had no place to sit thus, he was kind enough to open another seating area for me to sit in. The security doorman was alert enough to open door for me when I was coming in with my hands full of shopping bags. The staff are friendly and approachable. Every little thing they did impacts my comfortable stay there. I will be looking forward to do staycation there soon. To all the staff from Fives Hotel, you guys are professional and goes extra miles for your guests to enjoy their stay. I really appreciate it 😄
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Hi Fives Annas. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.
Excellent”
Just need to put more facilities Pool, children play ground, internet room,business center. For Housekeeping theyre doing excellent Job for cleaning the room thoroughly. For front office accommodating but need to give chance to check in early or check out late if room available . For Room Need to put some slim cabinet And put additional international channel like HBO, cinemax or some other news. For breakfast! Staff are friendly and accommodating Food is limited ( put some choices cook style egg like sunny side up, boiled egg , poached egg and etc. Overall experienced ( excellent stay) Hope to come back soon . Ill be writing to trip advisor
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Hi Fives Joseph. Thank you for taking the time and sharing your feedback regarding your stay! We greatly appreciate your feedback on our facilities and services. We would also be happy to serve you again with the same awesomeness next time you visit us at Fives Hotel Johor Bahru City Centre. Have a nice day.
great location”
great location! hotel facilities and staff were good. feels like a new hotel. the ambiance of the surrounding is new, pathway smell nice. shampoo and body gel smells like ion orchard. smart tv on the high floor. staff were very accomodating. breakfast is good and many choices.
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Hi Eleni. Thank you for your valuable feedback! You’re most welcome to visit again.
Good the hotel. Affordable and super amazed by the facilities!”
I love this hotel. Hotel is new hence everything is clean and well maintained. Hotel staff was friendly. Security there is tight too so i feel safe there. Alot of fellow Singaporean staying there. Affordable and love the breakfast option. Nearby a lot of major shopping malls. 2 mins walk to komtar and city square. About 5-8 mins walk to pasar karat (thrift market) that opens every Thursday to Sunday from 6-2am.
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Hi Rosedaya, we’re glad to know that you had a great time at Fives. Do refer us to your friends and family for their next destination. Cheers!
Nice and comfy hotel locate opposite of Komstar and JB City Square”
Fives hotel just locate opposite of Komstar and JB City Square. Room is nice and cozy just not that soundproof, bed is comfortable as well. Check-in was fast and smooth, all team members are friendly and helpful. Price is reasonable as well since location is good and near to 2 malls and JB CIQ.
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Hi Thai. Thank you for your valuable feedback! You’re most welcome to visit again.
Exceptional”
We were greeted by lovely Adlan upon checkin. Arrived early in the morning, we knew that check in is 3pm. Adlan was so kind to allow us an early checkin cause the room is ready! So so nice. Thank you for that! We had breakfast, it was alright if you’re staying a day or 2. Everyone was nice! Less than 5 mins to komtar & CS. Walking distance to Pasar Karat. Its definitely a good short sweet stay. Coming back for sure!
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Thank you for your feedback Nur. We’d love to host you the next time you visit fives hotel and share our location with your friends and family as well.
Good place to stay”
The hotel is new so everything is still nice. The food for breakfast is delicious. But parking area is small so big vehicle might have problem maneuvering in and out but there are parking outside at the lobby area but limited. I would recommend if you are taking this place for short stay as room is very small but cosy.
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Hi Rauzi. Thank you for your valuable feedback! You’re most welcome to visit again.
Affordable, Amazing & Excellent hotel ”
Amazing hotel. Lobby & Hotel room smell so good. The bed super comfy as it was king size. Convenient location. Two shopping mall located opposite of the hotel. Best part, it is a smart tv so have netflix & youtube. Super good. Worth your money!
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Hi Crystal. Thank you for your valuable feedback! You’re most welcome to visit again.
Best Hotel in city centre!”
Check in on 5th April.. The reception is Miss Nora she is very friendly and very helpful and the room is very clean. second day a gentleman front office he also friendly very obedient and not forgetting the police Bantuan guy front entrance also friendly very helpful to show the directions where you wanted to go, the hotel is super good and location also and the staff . I look forward to stay again for my next trip. 👍✌🏼 Regards Shaan Kanda ( panda Leisure Management)
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Hi Fives Panda. Thank you for taking the time and sharing your feedback regarding your stay! We’re glad that we could make your stay pleasant at Fives Hotel and we’re eager to host and serve you again with nothing but the best. Have a nice day.
Clean！good location”
The room is clean and very comfortable ☺️ sound proof is good, can't here any sound outside haha.the breakfast is various and delicious also. the location is opposite to City Square and JBCC.Conclusion: the price is valuable. Very recommended!
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Hi Hui Peng. Thank you for your valuable feedback! You’re most welcome to visit again.
My go-to..”
Conveniently behind KOMTAR mall. Safe for single woman. Walking distance from custom. The room is very clean and room size is just comfortable .. I do not like too big of a room when I'm alone.. Staff was polite and friendly ..
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Hi Suriani. Thank you for your valuable feedback! You’re most welcome to visit again.
Friendly staff and Cleanliness”
Staff helpful and friendly. Only housekeeping service was not that great. Ask for towel took whole day to send over. Otherwise, like it’s cleanliness and location.
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Hello Julita. Thank you for sharing your valuable feedback! We’re sorry that we failed to provide an experience you were looking for. We assure you that we’ve taken a note of your mentioned points, and the concerned department has been notified about the same.
Good location and clean hotel ”
Will come back again as the hotel was just beside shopping mall n there was plenty of eatery around . It’s like a 15 mins walk to the customs too. Staff was very welcoming and polite .special thanks to Ms Hanis for the seamless check in
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Hi Poh. Thank you for your valuable feedback! You’re most welcome to visit again.
Great location & Clean room”
I took family suite. Spacious for me, sister and parent. The room itself is spacious and clean. The mattress and pillow are clean. The bathroom is a bit smaller for family suite. The down side is there is a bit of smell from the air-cond and when we entered the parking, we need to stop at the steep which, personally I don’t like it as my car is not good on hill steep. The breakfast is nice though, not much of variety but each of them are delicious! My family loves it. Recommended stay, .
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Warmest greetings from Fives Hotel Johor Bahru City Centre, Hi Fives Shareena. Thank you for taking time to complete a review after your recent stay with us. We greatly appreciate your feedback on our facilities and services. Your comments on air cond and car parking issue been duly noted. It will help us improve our standard and provide a better experience for our value guest. We also hope those respective challenges will not put us in permanent disfavour for your upcoming visit to Johor Bahru City Centre. Thank you and have a pleasant day
Exceptional”
Friendly location. Best staff ever.. Room VERY clean. Bed super good. We enjoy our. nap time. Restaurant nice n clean. THE FOOD SUPER NICE N DELICIOUS. Recommended guys.
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Hi Mardiana. Thank you for your valuable feedback! You’re most welcome to visit again.
Good location and staff helpful. ”
Location is good and more food amenities. It near to jb city square and komtar mall. Staff very friendly and helpfull. Keep it up.
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Hi Afdon. Thank you for your valuable feedback! You’re most welcome to visit again.
Good Hotel”
Thanks for the hospitality... I really enjoyed stay 1 night here... If I come to JB again, for sure will choose this hotel again... Smells good from the front door, good staff during check in and breakfast, location strategies, breakfast food nice, hotel room good but we didnt get enough soap in the room at that time... but its ok since I enjoyed staying here...
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We’re happy to see your review here Tia. It will help us improve our services and provide a better experience to you again. It was great to have you at Fives.Visit soon.