The room rate does not include transfer bus. The transfer bus will pick-up guests from hotels located in Old Quarter Area. Guests staying outside this area will be picked up at The City Opera House.
Guest are requests to provide their hotel name, address, and contact number in Hanoi and Halong at least 24 hours in advance. Please contact the property for more details.
All inclusive packages will start at lunch time and end after breakfast on the day of departure. The package includes:
On-tour English speaking tour guide
Air conditioning in all cabins and luxury en-suite bathroom
Hairdryer and slippers
Tai Chi session
Entertainment activities and Happy hour
Safety facilities and first-aid equipment
Check-in time restrictions and requirements are as follows:
Cruise embarks at 12:30 PM at Tuan Chau Island, Halong city.
Second and last check-in/boarding time is at 1:15 PM by tender boat (charges apply).
Guests are required to register their information with Halong Bay Management Authority and Port Authority Permits at least 24 hours prior to boarding date.
The information includes: Full name, Gender, Date of birth, Passport number, Nationality, Vietnamese visa (if required), Valid date of visa
One child 5–12 years old will be charged 75 % of the adult price per night when using existing bed.
One child 13 years and over must use an extra bed and will be charged an adult’s rate.
One child under 5 years old stay for free if using existing bedding.
The maximum number of extra beds permitted in a room is 1.
Any type of extra bed or child's cot/crib is by request and needs to be confirmed by management.
There is not enough space for cots in a room.
Additional amenities will be subject to additional charges.
When booking more than 5 rooms, different policies and additional supplements may apply.