Flamingo Dai Lai Resort

Flamingo Dai Lai Resort

Ngoc Quang, Ngoc Thanh, Phuc Yen Town, Ngoc Thanh, Phuc Yen, Vietnam, 0211
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1 Bedroom Residence Flamingo Dai Lai Resort
1 Bedroom Residence
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    Interior view Flamingo Dai Lai Resort
    Interior view Flamingo Dai Lai Resort
    Beach Flamingo Dai Lai Resort
    Villa - 2-Bedroom Flamingo Dai Lai Resort
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    Lobby Flamingo Dai Lai Resort

    Flamingo Dai Lai Resort Reviews

    8.1
    Excellent
    /10
    (870 reviews)See what guests said
    8.8
    Excellent

    "Good place."

    HUONG

    -

    May 12, 2017

    8.8
    Excellent room comfort and quality
    Recommended by 86% of guests

    Things you’ll love about Flamingo Dai Lai Resort

    Things you'll love

    • Airport transfer

    • Hot tub

    • Sauna

    • Air conditioning

    Excellent
    Location
    8.1
    See map
    Excellent location

    Don't miss out!

    30 travelers are looking at this property right now | 15 travelers have booked today.

    Value for money8.0
    Distance to city center45. Km
    Location rating8.1

    Rooms available at Flamingo Dai Lai Resort

    8.8
    Excellent
    Room comfort & quality
    Hilltop Executive Villa
    Hilltop Executive Villa
    ...
    • Room size: 150 m²/1615 ft²
    • Garden view
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    Villa - 2-Bedroom
    Villa - 2-Bedroom
    ...
    • Room size: 150 m²/1615 ft²
    • Nature view
    • 2 double beds
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    Lake View Premium Villa
    Lake View Premium Villa
    ...
    • Room size: 300 m²/3229 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Hill Top Villa
    Hill Top Villa
    ...
    • Room size: 75 m²/807 ft²
    • Garden view
    • 1 semi double bed
    Enter dates to see prices
    Forest Villa
    Forest Villa
    ...
    • Room size: 75 m²/807 ft²
    • Garden view
    • 1 semi double bed
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    Flamingo Villa - 4 bedrooms
    Flamingo Villa - 4 bedrooms
    ...
    • Room size: 300 m²/3229 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Flamingo 4-Bedroom Family Villa
    Flamingo 4-Bedroom Family Villa
    ...
    • Lake view
    • Balcony/terrace
    • 1 king bed & 1 king bed & 1...
    Enter dates to see prices
    Villa - 3-Bedroom
    Villa - 3-Bedroom
    ...
    • Room size: 300 m²/3229 ft²
    • Garden view
    • 3 king beds
    Enter dates to see prices
    1 Bedroom Residence
    1 Bedroom Residence
    ...
    • Room size: 60 m²/646 ft²
    • Mountain view
    • 1 double bed
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    Villa Deluxe Lake View
    Villa Deluxe Lake View
    ...
    • Room size: 300 m²/3229 ft²
    Enter dates to see prices
    Have a question for Flamingo Dai Lai Resort?

    What people love about Flamingo Dai Lai Resort

    • 9.2
      Exceptional

      "We booked a lake view villa and it was so nice view, peaceful and quiet."

      Thi V.

      |

      November 27, 2018

    • 8.4
      Excellent

      "Beautiful landscape with five star services."

      Giang

      |

      November 30, 2018

    • 8.8
      Excellent

      "Forest villa is very nice."

      Siew K.

      |

      May 27, 2016

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    More about Flamingo Dai Lai Resort

    More about Flamingo Dai Lai Resort

    6.0
    Review score

    "Good hotel"

    Thanh T.

    |

    July 7, 2018

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    An overview

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    What they offer

    10.0
    Exceptional

    "The 2 bedroom villa we were billeted in was gorgeous!"

    Jeaneth

    |

    February 23, 2018

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    Property's guest policies

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    Some helpful facts

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    Announcements

    All of our villa has private swimming pool except Forest and Hilltop

    Reviews of Flamingo Dai Lai Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (870)Booking.com Reviews (230)
    8.1
    /
    10
    Cleanliness8.4
    Facilities8.2
    Location8.1
    Room comfort and quality8.8
    Service8.0
    Value for money8.0
    All languages
    All guests (870)
    All room types

    Show reviews that mention 

    Showing 442 verified guest comments
    12345
    4.4
    Robin from Vietnam
    Family with young children
    Lake View Premium Villa
    Stayed 1 night in April 2019

    Room not as advertised, poor communication, overpriced and overcrowded”

    We had a bad experience here and it was disappointing given what a beautiful resort this clearly could be, if only it had better management and better communication with guests. After a multistage check-in where staff appeared not well trained to handle multiple guests, we were assigned our room. It was not the room we paid for. Our beautiful Lakeview villa (and the ones we saw did look stunning), was apparently unavailable due to overnight rain. At no point until we arrived and called the reception from our apparent new room was it explained to us that our room had been ‘upgraded’ from a stunning Lakeview room of 300sqm to a 150sqm Forest villa overlooking a garbage bin and fence. Sure, it had another bedroom but it was demonstarably not an upgrade in size or location. We were not offered another room and our request for a full or partial refund was refused. Had we not had young kids tired from travel we would have left straight away. They need more customer-oriented management.

    Reviewed May 19, 2019
    8.8
    Excellent
    Giang
    Family with young children
    1 Bedroom Residence
    Stayed 2 nights in May 2019

    very nice, clean, with alot of tree, like live in the forest”

    Cons: apartment without dishes and must to pay 500.000vnd (25$) for rent 6 dishes for 6 hours. its really a unacceptable payment price. Bed mattress is too soft and a little bit uncomfortable. It still has noise from the construction in the building "forest in the sky", so it is also not pleasure for us because we have a little one and the noise made him couldnt sleep well. There is no hot/warm swimming pool, its too cold for us to swim in the outside pool Pros: everything else is perfect. Breakfast is super!

    Reviewed May 06, 2019
    6.8
    Good
    Hai from Vietnam
    Family with young children
    Forest Villa
    Stayed 1 night in April 2019

    Good landscape and view”

    Good breakfast in this area but many mosquitoes were found in bed room. Refrigerator was too small, outdated and useless. Resort should replace it with another new model one. Only one tiny sauna cabin aside each pool in the package. So poor at such a beautiful resort! It should have settled another bigger one and several spacious steam cabins there.

    Reviewed April 17, 2019
    10.0
    Exceptional
    Anh from Vietnam
    Family with young children
    Forest Villa
    Stayed 1 night in April 2019

    Great place, great location, good service”

    I spend one night 2 days in the resort with 2 other families. We have very good time. The Forest villas we stayed is very near the lake and near the swimming pool. The rooms are clean and well equipped. There are many places for the whole family to entertain. Golf for daddy, spa and beautiful sightseeing for mommy, big play ground in the forest and swimming pool, bicycles for kids. Everyone is happy. The location is near Hanoi. It is easy for us to drive there for a rest during weekend The service is good, but due to huge number of customers some time you have to wait a little bit to be served.

    Reviewed April 08, 2019
    6.4
    Good
    Dae from Vietnam
    Family with young children
    Lake View Premium Villa
    Stayed 2 nights in April 2019

    Overall it was fine except poor staff service”

    Everything was fine, but the staff does not speak English or other foreign language very well. During the check out, they thought I took the flash torchlight as they could not find it in the room. I even had to open my lugguage and let them show at the reception which was very embarrassing. Finally, I came back to the room and found the torchlight next to the TV setupbox. They should improve their staff service quality!

    Reviewed April 24, 2019
    6.8
    Good
    Nguyen from Vietnam
    Couple
    Hill Top Villa
    Stayed 7 nights in February 2019

    Except for the lunch and dinner service, everything is great.”

    The only downside to this resort is lunch and dinner service. Terribly overpriced a la carte menu and the food is not of the best quality. They need to start spending more money hiring real chefs like they did architects. Room service is not much better either. And this is the first time I've ever been charged for ice. 50,000VND++ for a small bucket which would melt away in 20 minutes since the in-room fridge is absolutely pathetic. So prepare to consume your preferred cold beverages quickly. I took two stars away from cleanliness since our barely working fridge smells like pungent jackfruit the entire week we spent there. Breakfast buffet, which is included, is, however, really good. Other than that, everything is fantastic. In general we had a good time.

    Reviewed February 10, 2019
    8.4
    Excellent
    Thu from Vietnam
    Family with young children
    1 Bedroom Residence
    Stayed 1 night in February 2019

    Excellent”

    Very close to Hanoi, just 1,5h. Fresh air, very nice resort. The water in the swimming pool at Forest in the Sky is warm. But be careful if you travel on the public holidays, the hotel will be very crowed and it takes long time for checkin and checkout. The hotel needs to upgrade the software system and improve management skills. This time it took me 1 hour for checkout. But overall i enjoyed my stay there.

    Reviewed February 10, 2019
    9.6
    Exceptional
    Chung from Vietnam
    Couple
    Hill Top Villa
    Stayed 2 nights in February 2019

    Exceptional”

    The Villa was great and we really enjoyed our couple trip there. The staff was also wonderful and always there whenever we needed them. Will be back for sure!

    Reviewed March 11, 2019
    9.2
    Exceptional
    Bella from New Zealand
    Couple
    Forest Villa
    Stayed 1 night in March 2018

    Exceptional”

    Living in Hanoi this is a great for a short retreat from the city. Rooms and especially bathrooms were beautiful. Resort is huge and has lot to do, the mountain bikes to ride around were a nice touch. Great breakfast. Will visit again soon.

    Reviewed March 03, 2018
    8.0
    Excellent
    Nguyen from Vietnam
    Couple
    Stayed 4 nights in February 2018

    Just ok”

    Nice resort. Room is a bit smaller than it seems online. The square footage you see on the website includes pool, entrance and garden in the back. Actual room is a lot smaller. And there’s charge for absolutely everything else, including ice. Ok breakfast. Restaurant food is just average, and a bit overpriced. They charge 20% for service for room service. The hot stone massage we tried is just average as well.

    Reviewed February 22, 2018
    8.8
    Excellent
    Siew from Singapore
    Solo traveler
    Forest Villa
    Stayed 1 night in May 2016

    Beautiful peaceful resort”

    Forest villa is very nice. spacious and clean. very comfortable bed. and nearest to all facilities in the resort. They provide bicycles to tour around the resort, or you can easily call for a Buggy to bring you around. But food and drinks are not cheap. Nevertheless I will visit again. :)

    Reviewed May 27, 2016
    4.8
    Thao from Vietnam
    Couple
    Lake View Premium Villa
    Stayed 1 night in April 2019

    Checkin and checkout experience is terrible ”

    Front desk did not pay attention to us when we were standing at the counter at all. After like 30mins, we had to ask them when it would be our turn for checking in, and the front office staff asked us and other guests standing in the line next to us "who was there first?". Are we supposed to know this? Supervising who's there first? Even though it's supposed to be front desk job to guide the guests? Then they told us that we were standing in the wrong line and asked us to move to other counter. If we were standing in the wrong line, why didn't they say anything in the first place? Why just then when I asked? Why ignoring us? So we moved to other counter and wait in line for another 30mins, then the previous FO staff asked us to return to the previous desk, stand in the previous line that they said was wrong before. And checked us in. But the horrible experience did not stop there. We booked Lake View premium Villa, and they said the rooms had been overbooked so we will be staying in the hotel room. They said it was all Agoda fault as they had already run out the room type and didn't know why Agoda still had the inventory to sell... Took us another 1hour for them to find other alternative. Checking out also took 1 hour. We lined in, they collect all of the key card (before the checking out process). When it's our turn to check out, they said Housekeeping hasn't returned minibar check of our room with Front desk so they couldn't do the process for us yet. And told us to continue to wait until later (at that point we had already wait for 1 hour, and when we left our room, HSK already checked our room). So we had to tell them our room had already been checked one hour before when we left. Only then did they contact their Housekeeping for our room status and checked us out... The facilities are ok, but these checkin and checkout experience totally ruin the stay for us. They had a 5 star facility, they should have better front office/operating team.

    Reviewed April 14, 2019
    9.2
    Exceptional
    Trang from Vietnam
    Family with young children
    Forest Villa
    Stayed 3 nights in February 2019

    Good choice for a city getaway”

    The location, the surrounding and the facilities are great. But the food and services could have been better.

    Reviewed February 10, 2019
    8.4
    Excellent
    Giang from Vietnam
    Family with young children
    Lake View Premium Villa
    Stayed 1 night in August 2018

    Giang From Vietnam”

    Boring area, good breakfast, Good transpostation service

    Reviewed April 08, 2019
    9.2
    Exceptional
    Thi from Vietnam
    Group
    Lake View Premium Villa
    Stayed 1 night in November 2018

    Lake villa with nice views ”

    We booked a lake view villa and it was so nice view, peaceful and quiet. The breakfast was excellent.

    Reviewed November 27, 2018
    10.0
    Exceptional
    Jeaneth from Vietnam
    Family with teens
    Villa - 2-Bedroom
    Stayed 1 night in February 2018

    Superb!”

    The last time we were in Flamingo prior to this trip was over a year or two ago. They have since stepped up their game. We have seen so much growth in terms of quality of amenities and service. The 2 bedroom villa we were billeted in was gorgeous! We had our own private pool. My two teenage daughters had a grand time. The area was quiet, away from the hustle and bustle of Hanoian life. Everything worked perfectly. Plus the sauna!! The buffet breakfast was a bonus! For a very reasonable price, I think that was one excellent staycation! Thank you, Flamingo! We will definitely book in the near future.

    Reviewed February 23, 2018
    10.0
    Exceptional
    Lori from Canada
    Family with young children
    Hill Top Villa
    Stayed 1 night in January 2017

    Great Hanoi getaway for fresh air, relaxation and fun for the whole family ”

    This is an amazing place for families when you want to getaway from Hanoi. We jumped in a taxi and were there in 50 minutes. With the new booming emotion package it's amazing value. We golfed, played tennis, kayaked, jumped in the water ball, had a massage and body scrub and swam in the heated pool. The staff are super friendly as well, though we do need to work on our Vietnamese a bit. Favourite getaway!

    Reviewed January 06, 2017
    9.2
    Exceptional
    Jennifer from United States
    Couple
    Stayed 1 night in January 2017

    Nice getaway from Hanoi”

    My husband and I really enjoyed our stay at Flamingo Dai Lai Resort-It is such a beautiful place and the perfect getaway from Hanoi. Our forest villa was perfect- it is so comfortable and I love the hot outdoor shower! The property is beautiful and we enjoyed the Booming Emotion package where I got to use the spa and my husband was able to golf. There was so much to do there and a great family place....It would be even better if it were pet-friendly, as there is so much green space to enjoy!

    Reviewed January 05, 2017
    10.0
    Exceptional
    Thuy from Vietnam
    Couple
    Hill Top Villa
    Stayed 1 night in May 2016

    Perfect ”

    We had a wonderful time at Flamingo Dai Lai with Hilltop Villa near the swimming pool. The staff, especially those who drive electric cars, were tremendously helpful. We came at pretty low season thus the whole resort was likely dedicated to just the two of us!

    Reviewed May 09, 2016
    5.3
    Nicholas from United Kingdom
    Couple
    Stayed 2 nights in April 2015

    Potential 5* Resort - 1* Sevice”

    Room comfort, F & B manager, green

    Where to start? I recommend you do not pay for the luxury lake view villas or avoid villa 106, we had tourists sitting in our garden, on our chairs and smoking cigarettes as we sunbathed around the 'private pool'! White wine in restaurant was warm, food was cold - all this after we had visited one restaurant which was closed and we had not been informed. Menu doesn't explain what you may get and no-one to explain. Can't get room service as we did not speak vietnamese. Could not find out about facilities and services as we spoke no Vietnamese - no brochures etc. in rooms. 15 staff in reception and we could not get two bottles of water for the journey home. Very disappointing, 5 star prices but 1 star service.

    Reviewed April 08, 2015
    12345
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