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Exterior view, Fleming's Selection Hotel Frankfurt-City in Frankfurt am Main
Superior King Room - Guestroom, Fleming's Selection Hotel Frankfurt-City in Frankfurt am Main
a tall building with a clock on it, Fleming's Selection Hotel Frankfurt-City in Frankfurt am Main
Lobby, Fleming's Selection Hotel Frankfurt-City in Frankfurt am Main
Lobby, Fleming's Selection Hotel Frankfurt-City in Frankfurt am Main
Interior view, Fleming's Selection Hotel Frankfurt-City in Frankfurt am Main
a man that is standing in a room, Fleming's Selection Hotel Frankfurt-City in Frankfurt am Main

Removed from saved list

8.4

Excellent

491 reviews

491 reviews

Breakfast15
Housekeeping8
View3
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - 60 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Eschenheim Tower

70 m

Eschenheimer Turm

80 m

Turmpalast Cinema

100 m

Reformhaus Boermel-Ernst

170 m

Roter Platz

230 m

Popular landmarks
Old Opera House (Alte Oper)

620 m

Romer

780 m

Main Tower

800 m

Cathedral of St. Bartholomew (Dom St. Bartholomaus)

920 m

Iron Bridge

960 m

Closest landmarks
Wernecke

70 m

Elements

80 m

Orthopädicum

80 m

radiomedicum Gemeinschaftspraxis für Radiologie und Nuklearmedizin

240 m

City-Parkhaus

240 m

Fleming's Selection Hotel Frankfurt-City

Eschenheimer Tor 2, City Center, Frankfurt am Main, Germany, 60318 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the City Center part of Frankfurt am Main, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Romer. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

Highlights

50 meters to public transportation

Check-in [24-hour]

Excellent breakfast

360 meters to MyZeil

Free Wi-Fi in all rooms!

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Sauna

Fitness center

Check-in/out [express]

Luggage storage

This property is in high demand!

16 travelers have booked today.

Value for money8.0
Distance to city center0 km
Location rating9.2
Nearest airportFrankfurt Airport (FRA)
Distance to airport12.2 km

Rooms available at Fleming's Selection Hotel Frankfurt-City

Superior Plus King Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Signature Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Signature King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Superior King Room
...
  • Shower
  • 1 double bed
Enter dates to see prices
Signature Twin Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Comfort Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds or 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 40 m²/431 ft²
  • Shower
Enter dates to see prices
Comfort Single Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Double or Twin Superior
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fleming's Selection Hotel Frankfurt-City?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fleming's Selection Hotel Frankfurt-City?

For those who wish to drive their own cars, Fleming's Selection Hotel Frankfurt-City has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 30 EUR per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Frankfurt am Main with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Fleming's Selection Hotel Frankfurt-City?

Start your mornings right, with the continental and buffet breakfast options offered at Fleming's Selection Hotel Frankfurt-City.

What are my dining options at Fleming's Selection Hotel Frankfurt-City?

Fleming's Selection Hotel Frankfurt-City features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Fleming's Selection Hotel Frankfurt-City?

Fleming's Selection Hotel Frankfurt-City does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Fleming's Selection Hotel Frankfurt-City?

Eschenheimer Tor is the closest train, metro, or bus station, about 50 m away from Fleming's Selection Hotel Frankfurt-City.

What restaurants are nearby Fleming's Selection Hotel Frankfurt-City?

Fleming's Selection Hotel Frankfurt-City is located in City Center, famous for good restaurants such as Jamy's Burger, Paulaner and MainNizza.

What popular shopping places are close to Fleming's Selection Hotel Frankfurt-City?

Fleming's Selection Hotel Frankfurt-City is located in City Center area which features shopping places such as Kleinmarkthalle, MyZeil and Galeria Kaufhof Frankfurt An der Hauptwache.

What are popular attractions near Fleming's Selection Hotel Frankfurt-City?

Fleming's Selection Hotel Frankfurt-City is located in City Center area, which is famous for attractions such as Romer, Main Tower and Cathedral of St. Bartholomew (Dom St. Bartholomaus).

What popular natural sightseeing spots are close to Fleming's Selection Hotel Frankfurt-City?

Fleming's Selection Hotel Frankfurt-City is located in the City Center area, which is famous for natural sightseeing destinations such as Stadtwald Forest.

See map

Explore the neighborhood

What people love about Fleming's Selection Hotel Frankfurt-City

  • 10

    Exceptional
    Cleanliness

    "Very clean and modern"

    Debbie

    |

    March 26, 2023

  • 10

    Exceptional
    Cleanliness

    "Gang would recommend this hotel as location, Professional staff,cleaned and rooms Appreciated Highly standard"

    luay

    |

    January 4, 2023

  • 10

    Exceptional
    Location

    "Great location, friendly staff, wonderful breakfast!"

    Debbie

    |

    March 30, 2023

Property ranking|Compared to 371 Frankfurt am Main properties
See all rankings
Location score
9.2/10
Cheapest price score
Cleanliness score
8.6/10
Service score
8.5/10
Better than
96
%
of Frankfurt am Main properties
Better than
89
%
of Frankfurt am Main properties
Better than
85
%
of Frankfurt am Main properties
Better than
84
%
of Frankfurt am Main properties
Overall rating:

8.4

Excellent
491 reviews
Cleanliness
8.6
Facilities
8.0
Location
9.2
Read all reviews >
What travelers say they love:
Great location Nice stuff Clean room
Nahed from Kuwait
Family with older children
More about Fleming's Selection Hotel Frankfurt-City

More about Fleming's Selection Hotel Frankfurt-City

Fleming's Selection Hotel Frankfurt-City

Take a good wander and unveil the wonder of Frankfurt am Main with a stay at Fleming's Selection Hotel Frankfurt-City. Explore the genuine Frankfurt am Main that most travelers never see, with a stay at Fleming's Selection Hotel Frankfurt-City -- located only 780 m from Romer. Conveniently located only 1.7 km from Frankfurt (Main) Hauptbahnhof, a stay at Fleming's Selection Hotel Frankfurt-City adds efficiency to your trip with easy city access and diverse day trip options.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi and car hire services provided by the hotel make exploring Frankfurt am Main even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Packing light is possible at Fleming's Selection Hotel Frankfurt-City thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. In-room entertainment amenities including the television is provided in some rooms. In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal.
Fleming's Selection Hotel Frankfurt-City also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Fleming's Selection Hotel Frankfurt-City begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Fleming's Selection Hotel Frankfurt-City offers an excellent variety of recreational facilities. End your days in total relaxation with a visit to the steam room, spa and sauna. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's library, where you can meet other guests.


Around the property

Experience all the sights and local attractions of Frankfurt am Main with Fleming's Selection Hotel Frankfurt-City as your base. Explore the neighborhood! Fleming's Selection Hotel Frankfurt-City is conveniently located close to transport options at Frankfurt (Main) Hauptbahnhof only 1.7 km away. Cathedral of St. Bartholomew (Dom St. Bartholomaus) is located 920 m away, and is one of the most famous tourist spots to visit and photograph. Acquire some cultural knowledge with a day at Stadel Museum located 1.6 km away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 85% cheaper than other options.
Facilities at this hotel are rated higher than 88% of other accommodations in the city.
Ranking higher than 96% of the city's accommodations options, this is a great choice for location.

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Amenities and facilities

Excellent
Facilities

8

Most talked about facilities

Breakfast

7 mentions

Housekeeping

2 mentions

Food & Dining

1 mention

View

1 mention

Languages spoken
  • English
  • Arabic
  • French
  • German
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Light therapy
  • Massage
  • Nightclub
  • Outdoor recreational features
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Soundproofing
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Fleming’s Club restaurant
  • Cuisine: Asian, International, Seafood
  • Menu: Buffet

Location

Eschenheimer Tor 2, City Center, Frankfurt am Main, Germany, 60318
Exceptional
Location

9.2

Airports
  • Frankfurt Airport (FRA)
    12.2 km
  • Frankfurt-Egelsbach Airport (QEF)
    17.4 km
Public transportation
  • Eschenheimer Tor
    50 m
  • Hauptwache Subway statio
    430 m
Hospital or clinic
  • Orthopädicum
    80 m
Shopping
  • Kleinmarkthalle
    590 m
Convenience store
  • Denn's Biomarkt Store
    2.3 km
Cash withdrawal
  • ATM
    100 m

What's nearby

Popular landmarks
  • Old Opera House (Alte Oper)
    620 m
  • Romer
    780 m
  • Main Tower
    800 m
  • Cathedral of St. Bartholomew (Dom St. Bartholomaus)
    920 m
  • Iron Bridge
    960 m
  • Zoo Frankfurt
    1.4 km
  • Stadel Museum
    1.7 km
  • Palmengarten
    1.7 km
  • Frankfurt (Main) Hauptbahnhof
    1.8 km
  • Senckenberg Natural History Museum (Naturmuseum Senckenberg)
    2.0 km
Nearby landmarks
  • Eschenheimer Tor
    50 m
  • Wernecke
    70 m
  • Eschenheim Tower
    70 m
  • Elements
    80 m
  • Orthopädicum
    80 m
  • Eschenheimer Turm
    80 m
  • Turmpalast Cinema
    100 m
  • Reformhaus Boermel-Ernst
    170 m
  • Roter Platz
    230 m
  • Schiller Passage Shop
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center0 km
  • Travel time to airport (minutes)30
Extras
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors8
  • Number of restaurants2
  • Number of rooms 206
  • Year property opened2008
  • Most recent renovation2015
Parking
  • Daily parking fee30 EUR

Property announcements

Please note that any increases in local taxes will cause the rates to be adjusted accordingly.

Reviews of Fleming's Selection Hotel Frankfurt-City from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.6
Facilities8.0
Location9.2
Room comfort and quality6.3
Service8.5
Value for money8.0
High score for Frankfurt am Main
Rating
9+ Exceptional (87)
8-9 Excellent (19)
7-8 Very Good (32)
6-7 Good (11)
<6 Below Expectation (25)
Time of the year
Mar - May (35)
Jun - Aug (28)
Sep - Nov (67)
Dec - Feb (44)

Show reviews that mention 

Showing 174 verified guest comments
12345
10.0
Exceptional
Sutthiporn from Thailand
Business traveler
Superior Twin Room
Stayed 5 nights in May 2022

The best property with great hospitality staffs”

I can not find any better property than the Fleming"s selection Hotel Frankfurt city. There is the subway station and the hotel entrance and a few steps to the shopping street as well as a short ride on the car for business agenda. There is the best staff names May, she is always prompt to assist with any queries with her beautiful smiles and courtesy. Highly recommended this hotel.

Reviewed June 08, 2022

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Dear Sutthiporn, We are pleased that you felt comfortable with us and that we were able to meet your taste with our location. We would be very happy to see you again! With best regards, your team from Flemings Selection Hotel Frankfurt City

Responded December 23, 2022
Fleming's Selection Hotel Frankfurt-City
10.0
Exceptional
Yong from Malaysia
Family with young children
Comfort Room
Stayed 1 night in January 2022

Very clean and comfortable ”

The bed is very comfortable and big. The room very clean. Underground parking available by paying extra for 35euro per night. Breakfast is normal not so special. Love the room and bed. Location is city central.

Reviewed January 21, 2022

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Dear Yong, Thank you for taking the time to share your recent impressions with us. We are pleased to read that we managed to meet your expectations. Best regards, Your Flemings Selection Hotel team

Responded December 23, 2022
Fleming's Selection Hotel Frankfurt-City
10.0
Exceptional
Kenny
Couple
Superior Plus King Room
Stayed 1 night in September 2019

Wonderful hotel and location to be in. Excellent service and staff all the way!”

Clean and efficient facility. Love the location--next to retail stores and restaurants. Great for first time visitors.

Reviewed September 03, 2019

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10.0
Exceptional
Wallace from Saudi Arabia
Couple
Superior King Room
Stayed 1 night in April 2022

Great Hotel”

The hotel and staff were amazing. Great breakfast. Good location. Definitely will stay here again.

Reviewed April 22, 2022

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Dear Wallace, The entire team at the Flemings Selection Hotel Frankfurt would like to thank you for the praise and the great rating. Thank you for taking the time to share your positive impressions with us. If your path leads you back to Frankfurt in the future, we would be happy to welcome you again. With best regards, your team from Flemings Selection Hotel Frankfurt City

Responded December 23, 2022
Fleming's Selection Hotel Frankfurt-City
10.0
Exceptional
Peter from Australia
Couple
Superior King Room
Stayed 1 night in April 2019

Excellent service”

Wonderful hotel staff, went above and beyond to be helpful. Lovely breakfast too.

Reviewed June 29, 2019

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Dear Peter, thank you very much for your wonderful review! We're glad that you have enjoyed your stay with us! We truly hope to see you soon again. Best regards, Your Fleming's Selection Team Frankfurt

Responded July 09, 2019
Fleming's Selection Hotel Frankfurt-City
10.0
Exceptional
Carmen from Australia
Solo traveler
Comfort Room
Stayed 1 night in April 2022

Amazing place and service!”

Very beautiful hotel and staff members extremely helpful and friendly.

Reviewed April 23, 2022

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Dear Carmen, wow, thank you so much for your great review. We would like to thank our team for the praise and are happy to pass it on. We look forward to welcoming you back to the hotel again soon. Your team from Flemings Selection Hotel Frankfurt City.

Responded December 23, 2022
Fleming's Selection Hotel Frankfurt-City
10.0
Exceptional
Sachin from India
Business traveler
Superior King Room
Stayed 3 nights in March 2020

Cozy place”

Good breakfast hope there was a vegetarian spread. Very warm staff

Reviewed March 03, 2020

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9.6
Exceptional
LAW from Hong Kong SAR, China
Solo traveler
Stayed 1 night in October 2018

Good choice”

Very good impression of this hotel, good location and service.

Reviewed April 24, 2019

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Dear LAW, thank you very much for your great review. Hope to see you soon again!

Responded July 09, 2019
Fleming's Selection Hotel Frankfurt-City
9.6
Exceptional
Joanne from Hong Kong SAR, China
Family with teens
Superior King Room
Stayed 1 night in April 2019

Exceptional”

Good location. Great selection for breakfast and the staff were very helpful.

Reviewed April 19, 2019

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Thank you very much for your Kind review Joanne!

Responded July 09, 2019
Fleming's Selection Hotel Frankfurt-City
8.8
Excellent
Angela from Norway
Group
Stayed 3 nights in March 2019

Perfect for city trip / exhibition”

Good breakfast, comfortable beds, silent room and good cleaning of the room and last but not least the fantastic bar "LuginsLand". Big variasjon of drinks and cocktails with excellent service and a fantastic view over the city.

Reviewed March 19, 2019

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Many thanks Angela!

Responded July 09, 2019
Fleming's Selection Hotel Frankfurt-City
9.6
Exceptional
Nasser from Saudi Arabia
Solo traveler
Superior King Room
Stayed 5 nights in May 2022

Advantages ”

Location, Mini Market under the hotel, nearby Mall

Reviewed May 13, 2022

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9.2
Exceptional
Nurlan from Kazakhstan
Family with teens
Stayed 4 nights in January 2019

Everything was perfect”

Hotel staff was really helpful and friendly. Excellent breakfast.

Reviewed January 08, 2019

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Thank you very much Nurlan!

Responded July 09, 2019
Fleming's Selection Hotel Frankfurt-City
8.4
Excellent
Theresia from Indonesia
Group
Superior King Room
Stayed 1 night in September 2019

All is good but....”

Room is good but we are very suprised with the transparant bathroom. It is not too convinient even for family. Breakfast is ok. The check out time is at 12.00, but the cleaning service open our room suddenly at 11.00 without knock the door. And directly close the door when they saw us. It is very impolite.

Reviewed September 25, 2019

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8.8
Excellent
Nizza from Israel
Solo traveler
Superior Plus King Room
Stayed 4 nights in December 2019

Excellent”

I am a regular guest at the Flemings, and enjoy my stay time after time

Reviewed December 21, 2019

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8.0
Excellent
YIN from Germany
Couple
Superior King Room
Stayed 1 night in December 2019

Everything was great except check in could be faster”

We arrived early around 1pm and willingly to wait for the check in time at the hotel lobby and the staff first informed us that she will contact the housekeeping to prepare our room yet almost 2pm was then informed it is still not ready. For a hotel with so many stars perhaps the efficiency can be better. Also quite confused to which is the check in counter as there is one near to the hotel main entrance and another counter further inside.

Reviewed December 18, 2019

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7.6
Very good
simon from South Africa
Couple
Superior King Room
Stayed 2 nights in January 2020

Very disappointing check in experience”

We checked into our room around 8PM after a long day of travel. Although the room was nice, with a very nice view, it was only made up for one person. We were unable to phone reception as the phone was not working and when we reported it to reception, the two staff on duty made very little effort to check what was needed and seemed quite disinterested. We were brought two extra hand towels not even an extra full size towel. My girlfriend went downstairs to complain again and this time they brought a towel and a gown but didn't bring another duvet or drinking glasses. For a third time we went down and requested that we only wanted the room to be made up for two, instead of doing this while we were at dinner, when we returned at 11pm we were told we could upgrade to a new room. We were exhausted and so agreed. We dragged our bags (without help) to a new room which was smaller and did not have a nice view at all. It seemed they had very little interest in listening to our simple request.

Reviewed February 04, 2020

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7.2
Very good
Wei from Singapore
Couple
Superior King Room
Stayed 2 nights in May 2022

Disruptive stay”

Power went out 9pm on the first night. Went to Munich, came back and again was awoken at 1am for an emergency technical fault. Window was not shut properly and music from outside was very loud. Staff were not friendly as well.

Reviewed May 28, 2022

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6.4
Good
Dewi from Indonesia
Business traveler
Stayed 9 nights in February 2019

all staff are not helpful enough”

we book the room for 2 people, and stay 9 nights, they gave us 3 nights for 1 adults room...so dissapointing with the price we have already paid for 2 they did not cleans the room everyday perfect.....

Reviewed February 14, 2019

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Thank you for your review Dewi.

Responded July 09, 2019
Fleming's Selection Hotel Frankfurt-City
6.4
Good
Sascha from Germany
Couple
Stayed 1 night in December 2019

Staff does not live up to 5-stars expecation”

We were staying during NYE and I understand that everything is a bit more hectic on this night, but in my opinion a 5-star hotel should be a 5-star hotel for 365 days of the year. The staff provided false information about room service availability, was unfriendly or not available, forgot to unlock our cards for the spa area and served rotten oranges as welcome gift. I will not come back.

Reviewed January 07, 2020

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5.2
Diego from Italy
Business traveler
Superior King Room
Stayed 2 nights in January 2020

Never more”

I spent 2 nights there, changed two rooms. Wake up in the first room with running worms on the walls and not hot water (ok it can happen), moved to another room. The second day went to get breakfast in breakfast room and there was a rat running around the guests tables. In Italy this hotel might be closed the same day.

Reviewed January 17, 2020

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