very good location”

enjoyable

Excellent service”

Wonderful hotel staff, went above and beyond to be helpful. Lovely breakfast too.

Perfect for city trip / exhibition”

Good breakfast, comfortable beds, silent room and good cleaning of the room and last but not least the fantastic bar "LuginsLand". Big variasjon of drinks and cocktails with excellent service and a fantastic view over the city.

all staff are not helpful enough”

we book the room for 2 people, and stay 9 nights, they gave us 3 nights for 1 adults room...so dissapointing with the price we have already paid for 2 they did not cleans the room everyday perfect.....

The hotel was lovely and very clean. The staff were very friendly and helpful. ”

We loved the quirky bedroom with open plan bathroom, however, we were surprised that we had to have our six-year-old daughter in bed with us. That may have been ok had it not been two single mattresses pushed together with an inevitable gap in the middle. But she loved the shower which became her little house. The rooftop restaurant had great views but sadly no chikdren’s menu options. But all in all we were very impressed.

Good choice”

Very good impression of this hotel, good location and service.

Exceptional”

Best place to stay, can go everywhere because very near from shopping centre, clean, comfort, service are good and worth it! 👌

great experience”

good hotel, nice and helpful staff. perfect location for both Messe visit and shopping. Supermarket next door.

Exceptional”

Really first class location. From airport to hotel could not be simpler with S Bahn and one stop change to U station which then stopped at hotel front door. 5 minutes walk to pedestrian shopping area. Although definitely a business hotel because of its location, did not feel out of place as a holiday couple. Everything needed for breakfast was there. Evening meal at Club restaurant on 7th floor with view over skyline was terrific. Well presented, well cooked and excellent service. Had a room facing rear of hotel which was totally soundproof. Excellent quiet sleep although bed was a bit hard. Would use hotel again anytime.

Exceptional”

Good location. Great selection for breakfast and the staff were very helpful.

Everything was perfect”

Hotel staff was really helpful and friendly. Excellent breakfast.

Very good”

Hotel was notoriously overbooked with too little staff !

Nice breakfast!”

Very helpful staff

Excellent location and best staff”

The location was perfect, staff were amazing, i will not forget Mr. Youlian Maldinof with his dealing and smile and support, if i come to hotel again it is because of him ,

Above average”

The reception was mistake and unhelpful. He gave me 2 beds but I went there with my boyfriend , after changed the room he didn’t tell me that the room have to use different lift . I had to run up and down for 6tumes . He not even say sorry . He is too elegant . He was act like I beg him to stay in the hotel . He was Indian . I used to stay over there once , and this‘s second time, I won’t go to stay there again . Everything was ok except the Reception . I think he forget that his salary from guest who stay in the hotel .

The Hotel deduct from my MasterCard €338”

Please note that the hotel deduct from my MasterCard € 338.25 for nothing. The rooms was paid by Agoda and I paid for car parking. When I ask the. Why they deduct the extra money they said they will check !! Looking forward to solve this issue from your side ( copy of my MasterCard is available upon request Regards,

Hotel is ok but has some issues”

Hotel is ok. We had severel issues. First the room has bad smell ( drainage smell) since the washing basing us open to the room. Second the service is not very good. Third the fridge was not working. The outdoor window shutters keep closing and opening each 10 minutes. But location and breakfast are good.

hotel with nice room in good location”

Clever option in Frankfurt either leisure or business”

An excellent choice in the city. Very good value for the money. Very good breakfast, cleanliness and friendly staff.

Comfortable, clean. Shout out to Yulius (sp?) for ensuring we were welcomed.”

Grandson is keen on paternosters and, thus, the main reason for selecting this hotel. Breakfast was delightful and good selection for children. Staff was attentive and helpful.