Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Twin Studio with Kitchenette Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Lobby Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
Lobby Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
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7.9
Very good
3.8% this month
/10
(337 reviews)See what guests said
See map
8.9
Excellent
Location rating score
Excellent location
  • Sunway Pyramid Shopping Mall180 m
  • Sunway Pyramid210 m
  • Scream Park420 m
  • Sunway Lagoon470 m
  • Nickelodeon Lost Lagoon550 m
  • Sunway Lagoon Theme Park560 m
  • Sunway Medical Centre640 m
  • Monash University670 m
  • Sunway College710 m
  • Icon City Tower1.75 km
  • Agoda Homes
    Free Wi-Fi

    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

    Private Studio Suite, Sunway Resort Suite (Pyramid Tower), Jalan Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Malaysia, 46150 - See map
    "Great location, really pleasant and clean rooms, and the best thing that makes this such a good place to stay are the staff."
    Stefany - November 25, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Very good service
    7.7 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Currency exchange

    • Daily housekeeping

    • Separate living room

    Property ranking|Compared to 13,136 Kuala Lumpur properties
    See all rankings
    Location score
    8.9/10
    Service score
    7.7/10
    Value for money score
    8.0/10
    Cleanliness score
    7.6/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Value for money8.0
    Distance to city center20 KM
    Location rating8.9
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport9.2 km

    Rooms available at Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

    1 King And 1 Bunk Bed Family Room
    1 King And 1 Bunk Bed Family Room
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 king bed and 1 bunk bed o...
    Enter dates to see prices
    King Studio with Kitchenette
    King Studio with Kitchenette
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Executive Premium
    King Executive Premium
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Twin Studio with Kitchenette
    Twin Studio with Kitchenette
    ...
    • Room size: 41 m²/441 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

    • 8.0
      Very good
      Location

      "Location good and price reasonable"

      Khor H.

      |

      November 19, 2018

    • 10.0
      Exceptional

      "We will come back to this resort next year."

      Stefany

      |

      November 25, 2018

    • 7.2
      Very good
      Location

      "Location is excellent."

      Sher

      |

      December 6, 2018

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    More about Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

    More about Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower

    8.0
    Very good

    "All are good including staff services."

    Caroline

    |

    December 27, 2018

    An overview

    Show less

    What they offer

    10.0
    Exceptional

    "there is cheap and good thai massage opposite the hotel."

    AI K.

    |

    October 16, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Breeks Cafe
    5.3 km American
    myBurgerLab Oug
    6.9 km American, Fast food, Halal
    The Owls Cafe
    7.3 km American, Cafe, Fusion
    Asian cuisine
    Asian cuisine
    Nasi Kandar Shaaz Curry House
    90 m Asian, Indian, Indonesian
    Restaurant Sri Nyonya
    3.5 km Asian, Malaysian
    Paradise Dynasty
    3.9 km Asian, Chinese, Taiwanese
    Chinese cuisine
    Chinese cuisine
    Fatty Chong Restaurant
    4.8 km Chinese
    Yun lai dim sum
    5.3 km Chinese
    Home Kitchen
    5.3 km Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (337)
    7.9
    /
    10
    Very good
    3.8% this month
    Cleanliness7.5
    Facilities7.2
    Location8.9
    Service7.7
    Value for money8.0
    Rating
    9+ Exceptional (28)
    8-9 Excellent (18)
    7-8 Very Good (26)
    6-7 Good (8)
    <6 Below Expectation (28)
    Time of the year
    Mar - May (28)
    Jun - Aug (26)
    Sep - Nov (21)
    Dec - Feb (33)
    All guests (337)
    All room types
    All languages

    Show reviews that mention 

    Showing 108 verified guest comments
    12345
    8.8
    Excellent
    Andrew from Northern Mariana Islands
    Solo traveler
    Twin Studio with Kitchenette
    Stayed 2 nights in July 2019

    Excellent Location with Great Value”

    This place gave me exactly what I wanted, which was convenience and value for money. The resort suite was right besides the hotel and next to the water park and a mall. Perfect location! The only minus was some odor in the room, not that the room itself was dirty, but the odor a bit of blemish to otherwise an excellent value for money.

    Reviewed July 21, 2019

    Hi Andrew, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

    Responded August 01, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    8.8
    Excellent
    Shau from Malaysia
    Couple
    King Studio with Kitchenette
    Stayed 1 night in February 2019

    Never as before experience”

    For a decent price, I gotten a corner unit. Everything is better than expected. The unit was cozy. Thou the lobby reception location was counter-intuitive, but I like the concept of whatsapp which a group of admins are ready to serve you anytime. Will definitely return again.

    Reviewed February 03, 2019

    Hi Shau, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

    Responded February 13, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    10.0
    Exceptional
    Lee from Malaysia
    Family with young children
    King Executive Premium
    Stayed 1 night in July 2019

    Best place to stay”

    No regret. Everything is fabulous.

    Reviewed July 07, 2019

    Hi Lee, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

    Responded July 17, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    9.6
    Exceptional
    See from Singapore
    Group
    Twin Studio with Kitchenette
    Stayed 2 nights in June 2019

    Very pleased with the accommodation. ”

    Liked the kitchenette facility which let us the flexibility of making drinks and eating take away. Only problem is we could not get the microwave to work. Suggest to leave some instructions on its operation. There was no pot or a pan for heating although there is an electronic stove.

    Reviewed June 22, 2019

    Hi See, Thank you for your reviews. We will forward your feedback to our management for further assessment. We are looking forward to serving you again with better facilities. Until then, take care! Best Regards, Flexistay Services

    Responded June 27, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    5.6
    YEO from Malaysia
    Couple
    Twin Studio with Kitchenette
    Stayed 1 night in May 2019

    Location good but room not good”

    The hotel location is very good that link to Sunway Pyramid mall. The room is quite big but the furniture is very old and look bad. The mirror in the bath room do not wash properly and encountered dirts. The TV channel very minimun. The room charge is quite expensive and I feel it is not worth it to spend such money in this room. I will prefer Clio hotel then.

    Reviewed May 25, 2019

    Hi YEO, Thank you for your reviews. We will forward your feedback to our housekeeping and management for further action and improvement. We are looking forward to serving you again with better services. Until then, take care! Best Regards, Flexistay Services

    Responded May 30, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    10.0
    Exceptional
    Stefany from Indonesia
    Group
    King Studio with Kitchenette
    Stayed 3 nights in November 2018

    Very Lovely Suites”

    Great location, really pleasant and clean rooms, and the best thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Especially big thanks to Mr Bassar that had helped us alot. We will come back to this resort next year. Seeyouuuuu :)

    Reviewed November 25, 2018

    Hi Stefany, Thank you for your reviews! We will send your message to Mr. Bassar. =) We are looking forward to welcoming you again. Until then, all the best! Best Regards, Flexistay Services

    Responded November 27, 2018
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    8.8
    Excellent
    Zahar from Malaysia
    Couple
    King Studio with Kitchenette
    Stayed 2 nights in November 2018

    Convenient except for parking problem.”

    Pros: 1. Convenient, sunway lagoon, mamak rest and shopping mall at walking distance. 2. Clean. Cons: Limited parking lots. We had to park at lowest basement and waited for 30mins before available lot.

    Reviewed November 20, 2018

    Hi Zahar, Thank you for your reviews! We sincerely apologized for the parking issue that you faced as the parking is under different management company. Nevertheless, we hope that you enjoyed your stay with us. We are looking forward to welcoming you again. All the best! Best Regards, Flexistay Services

    Responded November 27, 2018
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    10.0
    Exceptional
    AI from Malaysia
    Couple
    Twin Studio with Kitchenette
    Stayed 2 nights in October 2018

    Awesome stay”

    Very Good location, once you there. If you staying for 2 nights, No need to go others places to shop and eat. All Just next to the hotel building and is link to Pyramid shopping mall. And there is cheap and good thai massage opposite the hotel. Very good for kids, teenages and elderly. The mall go wheelchair rental for old people too , if they can't walk too long.

    Reviewed October 16, 2018

    Hi Al, Thank you for your reviews! We are looking forward to welcoming you again. All the best!

    Responded October 29, 2018
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    9.6
    Exceptional
    AI from Malaysia
    Couple
    Twin Studio with Kitchenette
    Stayed 1 night in December 2018

    Great Location”

    highly recommend if you want go to sunway logoon,or shopping on sunway pyramid,direct thru their lift then can go to shopping mal or theme parkl .nice room,nice view,when you open the balcony window is the full view theme park sunway lagoon,that room also have a litter kitchen.staff very helpful and if you let them storage the luggage is FOC.

    Reviewed March 09, 2019

    Hi AI, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

    Responded March 12, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    10.0
    Exceptional
    Atirah from Malaysia
    Family with young children
    King Studio with Kitchenette
    Stayed 1 night in May 2019

    Exceptional”

    Pleasant stay.. definitely will come again

    Reviewed May 27, 2019

    Hi Atirah, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

    Responded May 27, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    9.6
    Exceptional
    Nicholas from Malaysia
    Family with young children
    King Executive Premium
    Stayed 1 night in May 2019

    Good location ”

    All pros no cons

    Reviewed May 05, 2019

    Hi Nicholas, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

    Responded May 06, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    8.8
    Excellent
    Winson from Malaysia
    Solo traveler
    Twin Studio with Kitchenette
    Stayed 1 night in April 2019

    Parking”

    Hotel should have free parking for customer.

    Reviewed May 02, 2019

    Hi Winson, Thank you for your reviews. Ensuring a high quality of guest staying experience is always our top priority and we are truly sorry to know that you are not satisfied about our services. As Resort Suites Hotel is sharing the basement parking with Sunway Pyramid Mall, Resort Suites Hotel doesn't provide free parking to all residents and guests We sincerely apologize for any inconvenience caused and we are hoping to serving you again with a better service. Best Regards, Flexistay Services

    Responded May 03, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    8.8
    Excellent
    Sathaesan from Malaysia
    Couple
    Twin Studio with Kitchenette
    Stayed 1 night in October 2017

    Excellent”

    The place was nice but it was weird how they did not allow smoking on the balcony. And a rm400 fine would be charged. We had to go all the way down and outside just for a ciggatate. Besides that the room was comfy

    Reviewed October 31, 2017

    Hi Sathaesan, Thank you for you feedback! As the whole building is smoking free, we are sorry about the hassle you had gone thru for a smoking break and we thank you for your understanding. We are definitely looking forward to welcoming you again! Until then take care! Best Regards, Flexistay Services Malaysia

    Responded November 01, 2017
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    8.0
    Excellent
    kakoijeffrey from Malaysia
    Family with young children
    1 King And 1 Bunk Bed Family Room
    Stayed 3 nights in August 2017

    A 3 days holiday!”

    A short 3 days holiday with 2 young kids. The suite is adequately big, clean and tidy.The staff are friendly and helpful. As the private building is located next to Sunway Resort and shopping, all amenities are just nearby. Highly recommended.

    Reviewed September 19, 2017

    Dear Jeffrey, Thank you for your review. It's our pleasure to serve you and your family as well. We are looking forward to welcoming you again in near future. All the best and have a great day!

    Responded September 20, 2017
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    5.6
    Chung from Singapore
    Family with young children
    1 King And 1 Bunk Bed Family Room
    Stayed 3 nights in June 2019

    Value for money but old and dirty room ”

    Very good location to Sunway lagoon and access to coffee shop outside Sunway pyramid. But the room is very old n lack of mantainance and dirty. Aircon is temperature is not stable, causing the room sometimes hot n cold

    Reviewed June 26, 2019

    Hi Chung, Thank you for your reviews. We are actually expecting a renovation and refurbishment in near future. We will forward your feedback to our management for further assessment. We are looking forward to serving you again with better facilities. Until then, take care!

    Responded June 27, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    7.6
    Very good
    Syed from Singapore
    Family with young children
    King Executive Premium
    Stayed 4 nights in June 2019

    The rooms are old and tired but everything works. ”

    It's no Shangri-la but for the price you pay, really can't complain. The kitchenette was a life saver especially since there was no breakfast package. Rooms were cleaned daily with fresh towels replaced. Parking was secure and you have to redeem an exit coupon for RM10 when you check out (do not use T&G) . From the time you book, a sales agent will set up a chat group and they are extremely helpful and responsive. The also have discounted sunway lagoon tickets at amazing prices. My family and I thoroughly enjoyed the stay. Lower you expectations and you will be surprised. Thank you flexistay.

    Reviewed June 24, 2019

    Hi Syed, Thank you for your reviews and we are looking forward to serving you again. We wish you all the best! Best Regards, Flexistay Services

    Responded June 27, 2019
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    8.0
    Excellent
    Abdul from Singapore
    Family with young children
    Twin Studio with Kitchenette
    Stayed 2 nights in December 2018

    Good choice”

    Very good choice for family,easy parking,good shopping area and ofcoz excellent staffs. All requested stuff was met with perfection. It could be better if they could have or provide breakfast at their own cafeteria. Thank you.

    Reviewed December 19, 2018

    Hi Abdul, Thank you for your reviews and we are looking forward to serving you again. All the best! Best Regards, Flexistay Services

    Responded December 31, 2018
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    6.0
    Yap from Malaysia
    Family with teens
    1 King And 1 Bunk Bed Family Room
    Stayed 1 night in October 2018

    AVERAGE rating”

    Not bad overall for location ,price but there are some unremovable stain on the floor and bathtub which are unsightly. Small reception hall which make me felt like they just simply put a table at corridor and called it reception.

    Reviewed December 14, 2018

    Hi Yap, Thank you for your reviews! We will submit you reviews to our management for necessary improvement and we are looking forward to welcoming you again with better services! Best Regards, Flexistay Services

    Responded December 18, 2018
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    6.0
    Lincoln from Singapore
    Family with young children
    King Studio with Kitchenette
    Stayed 4 nights in November 2018

    Inflexible with check in time and processes”

    The staffs are very polite and helpful. Facilities in our room need refresh. Safe box not working, key card for lift needed to be revalidated almost twice a day during our 8 days stay there. Check in time very rigid. Certainly will not recommend unless no choice but staff made up the difference.

    Reviewed December 05, 2018

    Hi Lincoln, Thank you for your reviews. We put our valued guest staying experience as top priority and we sincerely apologize for the inconvenience caused. We will look into the matter that you mentioned in the reviews and will react accordingly to improve further. We are looking forward to serving you with better services next time and until then, all the best! Best Regards, Flexistay Services

    Responded December 10, 2018
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
    7.2
    Very good
    Giin from Malaysia
    Solo traveler
    King Studio with Kitchenette
    Stayed 1 night in October 2018

    The check in counter”

    Everything over there is good, just only the check in counter and when you check in look like a very low graded hotel even the location is good. The staff services extremely good and if they can improved from the check in counter that will be merit. If not i dont think will come back to stay this hotel

    Reviewed October 22, 2018

    Hi Giin, Thank you for your reviews. We are expecting a renovation in near future and we are looking forward to welcoming you again with our improved services. All the best! Best Regards, Flexistay Services

    Responded October 29, 2018
    Flexistay Studio Resort Suites at Sunway Pyramid Hotel Tower
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    • Excellent location
    • Mid Valley Mega Mall