FLEXSTAY INN Sugamo
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Sugamo part of Tokyo, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sensoji Temple.
Highlights
Hygiene Plus
Safety Features
Preventative Equipment
Health and Medical
Facilities
Free Wi-Fi in all rooms!
Luggage storage
Laundry service
Wi-Fi in public areas
Smoking area
Laundromat
Kitchen
Car park [nearby]
Decent Accommodations for a Week”
The accommodation was decent at best at FLEXSTAY INN Sugamo. It is a bit of walk from the nearest train station, but it is fine as it passes several amenities like a convenience store, supermarket, & eateries. The place operates much like a weekly mansion with no daily housekeeping. You can borrow a vacuum cleaner if you wish to tidy your room a bit. Towels are provided fresh daily. Staff on site are polite & helpful in assisting any issues that I had The only downside is that the rooms are dated & urgently requires some revamping. The hotel lobby is also located in the basement, so you have to carry your luggage down a flight of stairs to get to the hotel lobby. Would recommend for non-fussy travellers looking for somewhere cheap to stay. For that price, it is rather reasonable.
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Thank you for staying at our hotel. How was your stay in Japan? I hope you will choose FLEXSTAY INN SUGAMO when you come back to Japan. Best regards.
Good for short stay”
I stayed here for slightly more than 3 weeks, and really liked the convenient location as it was near to Sugamo Station with Yamanote line and Toei Mita line. Staff were always very polite and helpful. I was generally OK with the fact that they had no housekeeping, but found it a little vexing because there were nothing in the room to help me clean my own room. There was also a portable stove and a pot, but no other utensils, so I ended up being unable to cook.
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この度は、フレックステイイン巣鴨をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 連泊中の清掃は行っておりませんが、掃除機はフロントにて無料レンタルしております。又、調理器具もフロントにて無料レンタルしておりますが、ご案内が不足し大変ご迷惑をお掛け致しました。 ご利用いただくすべてのお客様に心地よいひとときをお過ごしいただけますよう、サービス向上に取り組んで参ります。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 フレックステイイン巣鴨 マネージャー 渡辺哲也
A good choice for budget travel”
people of above-average height might feel quite cramped in the single room; a twin room, even for one person, might be worth the extra cost. location within a typical urban tokyo neighborhood, good variety of places to eat, location near a famous temple with the jizo rub-for-good-luck buddhist statue, and easy access to trains make it overall a good lodging choice.
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Thank you for staying at FLEXSTAY INN Sugamo. We appreciate you taking the time to write to us. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. Our staff hopes that you choose to stay with us again in the future. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo
Above average”
Air conditioning hardly worked, Check out time 10am Internet connection was quite slow The bed was very hard and uncomfortable The location is alright, about 8 minute walk to sugamo station, You can find better deals in the area, would not recommend.
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Thank you for staying at FLEXSTAY INN Sugamo. We appreciate you taking the time to write to us. Thank you for your comment regarding Facility. in the guestroom. Your feedback will be instrumental for us to improve our service. We appreciate you taking the time to write to us and sincerely hope to see you again at our hotel. FLEXSTAY INN Sugamo Tetsuya Watanabe, Manager
Good location but not in the main streets.”
The hotel staff was helpful. with laundry, pay phone, internet, microwave and other necessary utilities. clean bed and nice lcd tv. but all the other the furnitures are quite old.
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Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo
Basic but comfortable”
This place is a cross between apartments and a hotel. As such, there isn't much in the way of service, but if you don't need lots of amenities, this in a nice place to stay. While it's not in a neighborhood most tourists are interested in, it's near a train station on the main line and you can easily get to anyplace you might want to go.
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Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo
Weekly Mansion Sugamo (Tokyo)”
The hotel is very small (not a bad thing) and it is situated in a residential area that is mainly elderly folks; thus, the shops/restaurants are a few blocks walk to the main street, which is also where the train station is located. The staff was great once I was able to contact them, as the doors lock at 6:00 p.m.; I was able to find someone coming out of the building that was able to interpret the instructions on how to contact someone to let me in. After that, the front desk person was quickly there and was very helpful. The rooms are very small, which is normal for a Japanese business hotel and the hotel is really a place where folks stay as their primary residence. That is not a negative, but it should be pointed out.
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Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo
Great hotel..ehm...weekly mansion”
This was my first stop during my Japan holiday and I had a relaxing stay. It's not in central Tokyo but really feels like you're in Tokyo.
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Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo
Pleasant stay in Tokyo”
We wanted somewhere to stay that was quiet but close to transport. This we got with our stay here. We were glad we ordered the semi double as it offered us the bed space we required. To be able to cook in the room was a bonus we did not expect so were pleasantly surprised.
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Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo
Worth to stay”
I'm satisfied for my stay in this hotel, not really close to the station though. And hope they can extend the front desk service hour (now 9am to 6pm).
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Thank you for staying at FLEXSTAY INN Sugamo. We appreciate you taking the time to write to us. Thank you for your comment regarding business hours in the guestroom. Your feedback will be instrumental for us to improve our service. We sincerely hope to welcome you again at our hotel. FLEXSTAY INN Sugamo Tetsuya Watanabe,Manager
very good location with friendly staffs ”
Very good location, quite but close to train station, 5mins train to ikebukuro. Nice n clean, staffs are friendly. There's staff attending even I had a late check-in without advanced notification.
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Thank you very much for using FLEXSTAY INN Sugamo. Also, I would like to thank you again for your feedback in the many uses. We are pleased to receive warm words and all the staff are happy. We will continue to improve our service without being addicted to the words of our customers. All staff members look forward to your next visit. FLEXSTAY INN Sugamo TetsuyaWatanabe,Manager
Exceptional”
Free laundromat facilities.
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Thank you for staying at our hotel. We would be happy if your stay was good. However, laundry facilities are not free. Please understand that the washing machine in the facility is charged. Best regards.
Budget room”
Budget room Okay if you have not got a lot of money to get somewhere better is good size but needs a deep clean and maybe a re-Ferb I found that most rooms have lots of mosquitoes in Manager of the hotel does not like foreigners But the other staff are very friendly and most helpful people very nice lady at reception she does her best to help you and the other English-speaking staff member is also very good and they deserve to be in a better place I reckon these people should be managers as they respect the foreigners unlike the manager But the other staff are very friendly and most helpful people very nice lady at reception she does her best to help you and the other English-speaking staff member is also very good and they deserve to be in a better place I reckon these people should be managers as they respect the foreigners unlike the manager Because it is a smoking room every room They need to do regular deep clean
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この度は、数ある宿泊施設の中からフレックステイイン巣鴨にご宿泊をいただき、誠にありがとうございます。また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 室内に蚊が発生し、大変ご迷惑をお掛け致しました。お部屋の移動をして頂きまして、ご足労をお掛け致しました。 今回ご迷惑をおかけしましたことは、取り返しもつかないことでございますが、貴重なご指摘・ご意見を無駄にせぬよう、今以上にお客様に快適にお過ごしいただけるホテルづくりに精進して参ります。
Comfortable stay”
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Thank you very much for using FLEXSTAY INN Sugamo. Also, I would like to thank you again for your feedback in the many uses. We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future. FLEXSTAY INN Sugamo Tetsuya Watanabe,Manager
Excelente ubicación y confortable espacio”
Excelente, el staff es muy amable, y además queda muy cerca de una estación de JR que es muy conveniente cuando llevas JR Pass.
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Muchas gracias por usar Hotel Mystays ○○. Además, me gustaría agradecerle nuevamente por sus comentarios en los múltiples usos. Nos complace recibir palabras cordiales y todo el personal está contento. Seguiremos mejorando nuestro servicio sin ser adictos a las palabras de nuestros clientes. Todos los miembros del personal esperan su próxima visita. FLEXSTAY INN Sugamo Tetsuya Watanabe, Manager
Excelente ubicación y confortable espacio”
Medio escondido entre las calles de Sugamo pero a 5 minutos a pie de la estación más cercana, el hotel cuenta con instalaciones muy cómodas para descansar y además el barrio es tranquilo. Tiene todo lo necesario para los viajeros que se la pasan explorando la ciudad todo el día y en la noche quieren un descanso reparador.
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Muchas gracias por usar FLEXSTAY INN Sugamo. Además, me gustaría agradecerle nuevamente por sus comentarios en los múltiples usos. Nos complace recibir palabras cordiales y todo el personal está contento. Seguiremos mejorando nuestro servicio sin ser adictos a las palabras de nuestros clientes. Todos los miembros del personal esperan su próxima visita. FLEXSTAY INN Sugamo Tetsuya Watanabe,Manager
綺麗です。”
スタッフも親切でした。
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この度はフレックステイイン巣鴨をご利用いただきまして、誠にありがとうございます。またご多忙の中、ご投稿いただきましてありがとうございます。 今後もお客様が満足していただける環境作りに努めて参ります。またお近くにお越しの際はお待ち申し上げております。 フレックステイイン巣鴨 北原
Above average”
駅近で便利ですが、少し清潔感が欠けていた気がします。 値段も手頃なのでまた利用したいと思います
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この度は、数ある宿泊施設の中からフレックステイイン巣鴨にご宿泊をいただき、誠にありがとうございます。また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 当館は巣鴨駅から徒歩7分程度の大通りから離れた立地となっております。地蔵通り商店街へもすぐの距離となっております。駅周辺には飲食店やスーパーもあり、便利な場所かと思います。 またお近くにお越しの際はお待ち申し上げております。 フレックステイイン巣鴨
コンサートの遠征に”
東京ドームへの移動ではおすすめします。 お部屋も快適でした。
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この度はフレックステイイン巣鴨をご利用いただきまして、誠にありがとうございます。 またお忙しい中、ご投稿頂きまして誠にありがとうございます。 当館はJR巣鴨駅から徒歩7分程に立地しております。東京ドームへは都営三田線で15分程となります。今後もお寛ぎ頂ける環境作りに努めて参ります。 フレックステイイン巣鴨 北原
不満は無し”
自宅で風呂、食事をして、山手線の一番電車に乗る為に利用しました。他の人は羽田のベンチで寝た人もいたが、私はベッドで寝たかった。ただ寝るだけの人には 何も不満はないです。また利用したい。次も
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この度はフレックステイイン巣鴨をご利用いただきまして、誠にありがとうございます。 またお忙しい中、ご投稿頂きまして誠にありがとうございます。 当館はJR巣鴨駅から徒歩7分程に立地しております。大通りからは少し離れた環境となります。 今後もお寛ぎ頂ける環境作りに努めて参ります。 フレックステイイン巣鴨 北原