7.5
Very good
/10
(78 reviews)See what guests said
Housekeeping2
See map
7.6

Very good

Location rating score

Very good location
Popular landmarks
Sugamoen 170 m
Sugamo Jizodori Shopping Street 190 m
Yamaneen 190 m
Shiseido Clinic 200 m
Mizuno 200 m
Raijindo 210 m
Togenukijizo Kogan Temple 230 m
Shinshoji 320 m
Maruji Red Pants Pavilion 330 m
Maruji #1 330 m
Nearby landmarks
Ueno Park 4.1 km
Shinjuku Gyoen National Garden 5.77 km
Sensoji Temple 5.98 km
Asakusa 6.05 km
Tokyo Metropolitan Government Building observation room 6.24 km
Meiji Jingu 7.14 km
Tokyo Skytree 7.35 km
Ginza 7.55 km
Tokyo Tower 8.42 km
Shibuya Crossing 8.83 km
FLEXSTAY INN Sugamo
Standard Twin Smoking - Room plan FLEXSTAY INN Sugamo
Lobby FLEXSTAY INN Sugamo
Lobby FLEXSTAY INN Sugamo
See all 45 photos
Removed from saved list
Free Wi-Fi

FLEXSTAY INN Sugamo

3-6-16, Sugamo, Toshima-ku, Sugamo, Tokyo, Japan, 170-0002 - See map
  • 390 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Laundry service

  • Smoking area

Cheaper than 98% of all properties in Tokyo in the last 24 hoursCompared to 7,154 Tokyo properties at Agoda for various dates
Value for money8.0
Location rating7.6
Nearest airportHaneda Airport (HND)
Distance to airport20.9 km

Rooms available at FLEXSTAY INN Sugamo

Very good
Room comfort & quality
7.8
Standard Twin Smoking
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Single Room - Weekly
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Standard Single Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 single bed
Enter dates to see prices
Economy Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Twin Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Twin Smoking
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 single bed or 1 semi doub...
Enter dates to see prices
Economy Single Room Basement - Smoking
...
  • Room size: 12 m²/129 ft²
  • Shower and bathtub
  • 1 single bed
Enter dates to see prices
Standard Single Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • Non-smoking
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at FLEXSTAY INN Sugamo?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to FLEXSTAY INN Sugamo?

For those who wish to drive their own cars, FLEXSTAY INN Sugamo has a car park that's close to the hotel.

What is the smoking policy at FLEXSTAY INN Sugamo?

FLEXSTAY INN Sugamo does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map
Explore the neighborhood
Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Cheapest price score
Room comfort score
7.8/10
Room size
21 sqm.
Value for money score
7.9/10
Better than
98
%
of Tokyo properties
Better than
94
%
of Tokyo properties
Bigger than
94
%
of Tokyo properties
Better than
91
%
of Tokyo properties
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Overall rating:
7.5
Very good
78 reviews
Cleanliness
7.5
Facilities
7.4
Location
7.6
Read all reviews >
More about FLEXSTAY INN Sugamo

More about FLEXSTAY INN Sugamo

Guests can fully experience the rich culture of Japan at this property in an area which features a scenic garden and a renowned temple worth taking a look at. There are a variety of rooms with each well-equipped with complimentary Internet access, a TV, hair dryer, and mini-fridge while kitchenware and an iron are available for rent. Guests can also take advantage of several business facilities, coin laundry, and a vending machine. FLEXSTAY INN Sugamo is a modern accommodation choice for all types of travelers.

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Most talked about facilities

Internet
2 mentions
Check in/Check Out
1 mention

What they offer

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of FLEXSTAY INN Sugamo from real guests

Provided by verified guests of Agoda
Agoda Reviews (78)Booking.com Reviews (262)
7.5
/
10
Cleanliness7.5
Facilities7.4
Location7.6
Room comfort and quality7.8
Service7.8
Value for money8.0
High score for Tokyo
Rating
9+ Exceptional (8)
8-9 Excellent (12)
7-8 Very Good (13)
6-7 Good (6)
<6 Below Expectation (13)
Time of the year
Mar - May (16)
Jun - Aug (10)
Sep - Nov (14)
Dec - Feb (12)
All guests (78)
All room types
All languages

Show reviews that mention 

Showing 52 verified guest comments
123
6.8
Good
Sun from Singapore
Solo traveler
Standard Single Smoking
Stayed 11 nights in December 2019

Decent Accommodations for a Week”

The accommodation was decent at best at FLEXSTAY INN Sugamo. It is a bit of walk from the nearest train station, but it is fine as it passes several amenities like a convenience store, supermarket, & eateries. The place operates much like a weekly mansion with no daily housekeeping. You can borrow a vacuum cleaner if you wish to tidy your room a bit. Towels are provided fresh daily. Staff on site are polite & helpful in assisting any issues that I had The only downside is that the rooms are dated & urgently requires some revamping. The hotel lobby is also located in the basement, so you have to carry your luggage down a flight of stairs to get to the hotel lobby. Would recommend for non-fussy travellers looking for somewhere cheap to stay. For that price, it is rather reasonable.

Reviewed January 08, 2020

Thank you for staying at our hotel. How was your stay in Japan? I hope you will choose FLEXSTAY INN SUGAMO when you come back to Japan. Best regards.

Responded June 06, 2020
FLEXSTAY INN Sugamo
8.8
Excellent
Luisa
Solo traveler
Standard Single Smoking
Stayed 24 nights in October 2019

Good for short stay”

I stayed here for slightly more than 3 weeks, and really liked the convenient location as it was near to Sugamo Station with Yamanote line and Toei Mita line. Staff were always very polite and helpful. I was generally OK with the fact that they had no housekeeping, but found it a little vexing because there were nothing in the room to help me clean my own room. There was also a portable stove and a pot, but no other utensils, so I ended up being unable to cook.

Reviewed November 23, 2019

この度は、フレックステイイン巣鴨をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 連泊中の清掃は行っておりませんが、掃除機はフロントにて無料レンタルしております。又、調理器具もフロントにて無料レンタルしておりますが、ご案内が不足し大変ご迷惑をお掛け致しました。 ご利用いただくすべてのお客様に心地よいひとときをお過ごしいただけますよう、サービス向上に取り組んで参ります。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 フレックステイイン巣鴨 マネージャー 渡辺哲也

Responded December 05, 2019
FLEXSTAY INN Sugamo
8.7
Excellent
David from United States
Solo traveler
Stayed 4 nights in March 2011

A good choice for budget travel”

clean room, good Internet service, quiet, great location in Tokyo

people of above-average height might feel quite cramped in the single room; a twin room, even for one person, might be worth the extra cost. location within a typical urban tokyo neighborhood, good variety of places to eat, location near a famous temple with the jizo rub-for-good-luck buddhist statue, and easy access to trains make it overall a good lodging choice.

Reviewed March 25, 2011

Thank you for staying at FLEXSTAY INN Sugamo. We appreciate you taking the time to write to us. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. Our staff hopes that you choose to stay with us again in the future. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo

Responded May 01, 2019
FLEXSTAY INN Sugamo
5.2
Elliott from United Kingdom
Family with young children
Standard Single Smoking
Stayed 1 night in June 2018

Above average”

Air conditioning hardly worked, Check out time 10am Internet connection was quite slow The bed was very hard and uncomfortable The location is alright, about 8 minute walk to sugamo station, You can find better deals in the area, would not recommend.

Reviewed June 26, 2018

Thank you for staying at FLEXSTAY INN Sugamo. We appreciate you taking the time to write to us. Thank you for your comment regarding Facility. in the guestroom. Your feedback will be instrumental for us to improve our service. We appreciate you taking the time to write to us and sincerely hope to see you again at our hotel. FLEXSTAY INN Sugamo Tetsuya Watanabe, Manager

Responded April 13, 2019
FLEXSTAY INN Sugamo
8.3
Excellent
Vincent from Philippines
Family with teens
Standard Twin Smoking
Stayed 2 nights in October 2010

Good location but not in the main streets.”

5 min walk to station

The hotel staff was helpful. with laundry, pay phone, internet, microwave and other necessary utilities. clean bed and nice lcd tv. but all the other the furnitures are quite old.

Reviewed October 19, 2010

Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo

Responded May 01, 2019
FLEXSTAY INN Sugamo
7.7
Very good
Wellington-Oguri from United States
Solo traveler
Stayed 3 nights in May 2010

Basic but comfortable”

Great price, not too far from the station and clean, comfortable rooms.

This place is a cross between apartments and a hotel. As such, there isn't much in the way of service, but if you don't need lots of amenities, this in a nice place to stay. While it's not in a neighborhood most tourists are interested in, it's near a train station on the main line and you can easily get to anyplace you might want to go.

Reviewed October 22, 2011

Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo

Responded May 01, 2019
FLEXSTAY INN Sugamo
6.0
Jeffrey from United States
Couple
Stayed 1 night in March 2010

Weekly Mansion Sugamo (Tokyo)”

Walking distance from train station and shopping.
Registration closes at 6:00 p.m. and the instructions to contact the manager to get in to register is only in Japanese.

The hotel is very small (not a bad thing) and it is situated in a residential area that is mainly elderly folks; thus, the shops/restaurants are a few blocks walk to the main street, which is also where the train station is located. The staff was great once I was able to contact them, as the doors lock at 6:00 p.m.; I was able to find someone coming out of the building that was able to interpret the instructions on how to contact someone to let me in. After that, the front desk person was quickly there and was very helpful. The rooms are very small, which is normal for a Japanese business hotel and the hotel is really a place where folks stay as their primary residence. That is not a negative, but it should be pointed out.

Reviewed March 31, 2010

Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo

Responded May 01, 2019
FLEXSTAY INN Sugamo
6.3
Good
Daan from Netherlands
Solo traveler
Stayed 5 nights in May 2010

Great hotel..ehm...weekly mansion”

Nice clean room with in-room internet/tv/stove, airco, cute little bathroom with good strong shower and regular provisions such as towels are provided. Helpfull staff and hotel is located near subway station, shops and restaurants, 15 minutes away from Tokyo center.
Since it's not technically a hotel it might not be up to your usual standards but the added privacy is a bonus nonetheless. Bathroom could be on the small side and although the staff is generally helpfull not all speak english very well. You are also expected to somewhat clean the room when checking out (since it's a "weekly mansion").

This was my first stop during my Japan holiday and I had a relaxing stay. It's not in central Tokyo but really feels like you're in Tokyo.

Reviewed May 13, 2010

Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo

Responded May 01, 2019
FLEXSTAY INN Sugamo
7.3
Very good
anthony from Australia
Couple
Standard Twin Smoking
Stayed 4 nights in May 2010

Pleasant stay in Tokyo”

Close to transport enabling easy access to TOKYO points of interest. In room cooking facilities.
Access to microwave outside security door.

We wanted somewhere to stay that was quiet but close to transport. This we got with our stay here. We were glad we ordered the semi double as it offered us the bed space we required. To be able to cook in the room was a bonus we did not expect so were pleasantly surprised.

Reviewed June 19, 2010

Thank you for staying at FLEXSTAY INN Sugamo, and we appreciate you spending your time to provide feedback. Our staff will continue its hard work to improve our customer service and try to meet the expectations of our guests. When you travel to the Tokyo area in the future, we sincerely hope that you will consider our hotel for your stay. Sincerely, Tetsuya Watanabe, Manager, FLEXSTAY INN Sugamo

Responded May 01, 2019
FLEXSTAY INN Sugamo
7.3
Very good
PUI from Hong Kong
Solo traveler
Stayed 3 nights in December 2014

Worth to stay”

Clean, Comfortable, Reasonable Price

I'm satisfied for my stay in this hotel, not really close to the station though. And hope they can extend the front desk service hour (now 9am to 6pm).

Reviewed December 23, 2014

Thank you for staying at FLEXSTAY INN Sugamo. We appreciate you taking the time to write to us. Thank you for your comment regarding business hours in the guestroom. Your feedback will be instrumental for us to improve our service. We sincerely hope to welcome you again at our hotel. FLEXSTAY INN Sugamo Tetsuya Watanabe,Manager

Responded April 13, 2019
FLEXSTAY INN Sugamo
8.0
Excellent
Hiu from Australia
Solo traveler
Stayed 3 nights in January 2015

very good location with friendly staffs ”

quite location close to train station; friendly staff; clean and comfortable

Very good location, quite but close to train station, 5mins train to ikebukuro. Nice n clean, staffs are friendly. There's staff attending even I had a late check-in without advanced notification.

Reviewed January 22, 2015

Thank you very much for using FLEXSTAY INN Sugamo. Also, I would like to thank you again for your feedback in the many uses. We are pleased to receive warm words and all the staff are happy. We will continue to improve our service without being addicted to the words of our customers. All staff members look forward to your next visit. FLEXSTAY INN Sugamo TetsuyaWatanabe,Manager

Responded April 13, 2019
FLEXSTAY INN Sugamo
10.0
Exceptional
POON from Malaysia
Family with teens
Superior Twin
Stayed 5 nights in March 2020

Exceptional”

Free laundromat facilities.

Reviewed March 19, 2020

Thank you for staying at our hotel. We would be happy if your stay was good. However, laundry facilities are not free. Please understand that the washing machine in the facility is charged. Best regards.

Responded June 06, 2020
FLEXSTAY INN Sugamo
2.4
leon from United Kingdom
Solo traveler
Standard Single Smoking
Stayed 1 night in October 2019

Budget room”

Budget room Okay if you have not got a lot of money to get somewhere better is good size but needs a deep clean and maybe a re-Ferb I found that most rooms have lots of mosquitoes in Manager of the hotel does not like foreigners But the other staff are very friendly and most helpful people very nice lady at reception she does her best to help you and the other English-speaking staff member is also very good and they deserve to be in a better place I reckon these people should be managers as they respect the foreigners unlike the manager But the other staff are very friendly and most helpful people very nice lady at reception she does her best to help you and the other English-speaking staff member is also very good and they deserve to be in a better place I reckon these people should be managers as they respect the foreigners unlike the manager Because it is a smoking room every room They need to do regular deep clean

Reviewed November 05, 2019

この度は、数ある宿泊施設の中からフレックステイイン巣鴨にご宿泊をいただき、誠にありがとうございます。また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 室内に蚊が発生し、大変ご迷惑をお掛け致しました。お部屋の移動をして頂きまして、ご足労をお掛け致しました。 今回ご迷惑をおかけしましたことは、取り返しもつかないことでございますが、貴重なご指摘・ご意見を無駄にせぬよう、今以上にお客様に快適にお過ごしいただけるホテルづくりに精進して参ります。

Responded December 05, 2019
FLEXSTAY INN Sugamo
8.3
Excellent
Koonwai from Malaysia
Couple
Standard Twin Smoking
Stayed 1 night in January 2015

Comfortable stay”

Cleanliness, Comfortable, Good Location
Reviewed January 12, 2015

Thank you very much for using FLEXSTAY INN Sugamo. Also, I would like to thank you again for your feedback in the many uses. We are delighted to hear you had an enjoyable stay at our hotel. Furthermore, we hope to serve you again in the future. FLEXSTAY INN Sugamo Tetsuya Watanabe,Manager

Responded April 13, 2019
FLEXSTAY INN Sugamo
8.7
Excellent
Lorena from Mexico
Solo traveler
Stayed 6 nights in December 2014

Excelente ubicación y confortable espacio”

Ubicación, comodidad para descansar, servicio

Excelente, el staff es muy amable, y además queda muy cerca de una estación de JR que es muy conveniente cuando llevas JR Pass.

Reviewed March 29, 2015

Muchas gracias por usar Hotel Mystays ○○. Además, me gustaría agradecerle nuevamente por sus comentarios en los múltiples usos. Nos complace recibir palabras cordiales y todo el personal está contento. Seguiremos mejorando nuestro servicio sin ser adictos a las palabras de nuestros clientes. Todos los miembros del personal esperan su próxima visita. FLEXSTAY INN Sugamo Tetsuya Watanabe, Manager

Responded April 13, 2019
FLEXSTAY INN Sugamo
8.3
Excellent
Lorena from Mexico
Solo traveler
Stayed 3 nights in January 2015

Excelente ubicación y confortable espacio”

Ubicación, comodidad para descansar, servicio

Medio escondido entre las calles de Sugamo pero a 5 minutos a pie de la estación más cercana, el hotel cuenta con instalaciones muy cómodas para descansar y además el barrio es tranquilo. Tiene todo lo necesario para los viajeros que se la pasan explorando la ciudad todo el día y en la noche quieren un descanso reparador.

Reviewed January 06, 2015

Muchas gracias por usar FLEXSTAY INN Sugamo. Además, me gustaría agradecerle nuevamente por sus comentarios en los múltiples usos. Nos complace recibir palabras cordiales y todo el personal está contento. Seguiremos mejorando nuestro servicio sin ser adictos a las palabras de nuestros clientes. Todos los miembros del personal esperan su próxima visita. FLEXSTAY INN Sugamo Tetsuya Watanabe,Manager

Responded April 13, 2019
FLEXSTAY INN Sugamo
5.6
Kayo from Japan
Business traveler
Standard Single Smoking
Stayed 1 night in September 2019

静かで落ち着きます”

駅からの道が迷い、連絡を入れましたが、親切にご対応いただきました。設備が整っていてうれしかったです。

Reviewed October 07, 2019

この度は、数ある宿泊施設の中からフレックステイイン巣鴨にご宿泊をいただき、誠にありがとうございます。また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 ご滞在中は快適にお過ごしいただけたとのこと、大変安堵致しました。お客様のまたのお越しを、心よりお待ち申し上げております。 フレックステイイン巣鴨 マネージャー 渡辺哲也

Responded December 05, 2019
FLEXSTAY INN Sugamo
6.4
Good
TAEYOON from Japan
Business traveler
Standard Single Smoking
Stayed 2 nights in October 2018

枕がオッサンくさい。”

2回目の利用です。 今回、枕がオッサン臭がした為、非常に不快でした。 クシもありませんでしたが、分かっていれば持参したのですが。 利用しやすい料金と立地なので、改善してくれる事を期待したいです。

Reviewed December 15, 2018

この度は、フレックステイイン巣鴨をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 枕の臭いにつきまして、大変ご不快な思いをお掛け致しましたこと、深くお詫び申し上げます。日頃よりお客様に快適にご利用いただけるよう、お部屋の清掃及び備品確認体制につきましては細心の注意を払い、取り組んでいるつもりではございましたが、お恥ずかしい限りでございます。ご期待に沿えず、誠に申し訳ございませんでした。今一度オペレーションの再確認、並びにスタッフへの再教育を実施いたします。 又、クシはフロントにてご用意がございます(無料)ご説明が不足しまして重ねてお詫び申し上げます。 この度はご多用の中、貴重なご意見を頂きまして誠にありがとうございました。お客様に再度お目にかかれます日を、心よりお待ち致しております。 フレックステイイン巣鴨 マネージャー 渡辺哲也

Responded April 13, 2019
FLEXSTAY INN Sugamo
8.0
Excellent
tsuneo from Japan
Business traveler
Standard Single Smoking
Stayed 5 nights in July 2018

ロケーションとても良い”

スーパーマーケット有り 駐車場近くにありいつも空いている 仕事利用はとても便利でした

Reviewed July 08, 2018

この度は、数ある宿泊施設の中からフレックステイイン巣鴨にご宿泊をいただき、誠にありがとうございます。また、お忙しいところ、ご感想をお寄せいただき、誠にありがとうございました。 ご滞在中は快適にお過ごしいただけたご様子で、私どもも嬉しく存じます。 お客様のまたのご利用を、スタッフ一同心よりお待ち申し上げております。 フレックステイイン巣鴨 マネージャー 渡辺哲也

Responded April 13, 2019
FLEXSTAY INN Sugamo
5.2
Junko from Japan
Business traveler
Stayed 2 nights in June 2018

自由ではある。”

値段は安い方だったし駅からも遠くない。近くに24時まで開いてるスーパーも、24時間マクドも、コンビニ居酒屋いろいろある。部屋は狭い。窓はアパートやマンションの裏窓に向かいあっておりカーテン開けにくい。禁煙を頼んだはずだが、シーツがタバコ臭くて困った。エアコンからの匂いか。消臭剤を買いました。一階にコインランドリーあり。両替機はない。50円玉があれば、自動で洗剤が入る。シーツを洗いました。

Reviewed June 14, 2018

この度は、フレックステイイン巣鴨をご利用いただきまして、誠にありがとうございました。また、ご多用の中、ご感想をお寄せいただき、重ねて御礼申し上げます。 当館は全室喫煙室でございますが、ご希望のお客様には消臭させて頂いております。ご説明が不足しご迷惑をお掛け致しました。 お客様の貴重なご意見を真摯に受け止め、今後さらなる向上に精進して参ります。 恐れながら、また当施設をご利用いただければ、嬉しく存じます。スタッフ一同、心よりお待ち申し上げております。 フレックステイイン巣鴨 マネージャー 渡辺哲也

Responded April 13, 2019
FLEXSTAY INN Sugamo
123
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