Free Wi-Fi in all rooms!
|Value for money||6.0|
|Nearest airport||Netaji Subhas Chandra Bose International Airport (CCU) - India|
|Distance to airport||13.3 km|
"The room was great and the view of the Hooghly magnificent."
October 14, 2018
India's only floating hotel, Floatel - An Eco Friendly Hotel sits in the center of the city, just off the banks of the Hoogly River. This eco-friendly hotel aims to combine the charm of the cruise with the comforts of a 3.5-star hotel. The location puts you a little away from the city center, but its never more than a short cab ride to some of the city's popular attractions such as Eden Gardens and Park Street. This floating hotel includes a 24-hour restaurant, four open-air banquet rooms, five indoor banquet rooms, and a lounge. Facilities for guests include boat rides, fishing, and even an exclusive jogging track at Millennium Park. Floatel - An Eco Friendly Hotel offers guests to Kolkata a new concept in urban accommodation.
"Overall very happy with our stay."
October 14, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Floatel - An Eco Friendly Hotel
Kolkata City Center
Kolkata City Center
Picturesque scenario, tasty food, nice ambience.”
I booked for a large bed, but was provided with two single beds. In addition the room was provided on ground floor.
Our Stay was just okeish”
It was a family vacation.When we entered the hotel we were asked to wait since the rooms were not ready beyond their checkin time. After waiting, the person who took us to the room didn't even bothered to explain the facilities present in the room he just open the room and went away. We had to call again and again to the reception to join our beds. It as quite dangerous for our 6 months old kid to sleep in between us as the mattress were slipping apart. Following day we went to have our breakfast. Breakfast spread was good but it was tasteless except pan cake & french toast. The egg bhurji was bland and dry so i ordered masala omelette, the restaurant manager tried to pursue me hard to have the egg bhurji rather than ordering omelette. When i refused and then he gave me a cold look . After a long wait for 20 mins when i enquirer about the omelette to another waiter he brought me a cold omelette which I'm sure was prepared long ago. So only plus about the hotel is the view from room.
Good for just a dinner not stay”
I felt rather than staying in the hotel, it would have been better to just go there for a dinner. The rooms are very small. There’s no ventilation in the room, property is quite old. So overall, not a good choice for staying
Very poor Customer handling”
Very POOR customer handling!!! I stayed at Floatel to be on the water!!! For dinner, I was told I was not able to sit outside with a view of the water because that area was reserved!!! There were no Reserved signs anywhere and other customers who were NOT staying at the hotel were being seated outside. The area was less than 1/4 occupied. There seemed to be a sense of CONTROL being exhibited. In addition, on check-in, I was advised that to get a room facing the water required an additional R1200. I approved the extra charge but while one attendant was processing the room change, another attendant came by and advised a room on the water was not available. BTW, I did get a room on the water after resisting so again, a sense of CONTROL being exhibited. They should not be controlling the customers; they should be entertaining and providing service to the customers
A few weird moments but the outstanding view made up for it!”
Firstly it took ages to check in and another guest even pushed in whilst this was happening, the receptionist started to serve them instead!!! very rude. The room was great and the view of the Hooghly magnificent. The room service was good and the restaurant was quite good although service took ages as many staff were standing around ignoring us! We loved the ambience of the ship and it’s decor was charming. Overall very happy with our stay.
Nice for a short getaway”
Went in with very high expectations. Although all not met but the staff has been extremely helpful. The hotel itself is very beautiful with nice river views. Elegant and beautiful.
A very unique place to stay in Kolkata. The view of the river Ganges from the sunset room is very good (I visit for this reason) . Coming to cleanliness,I would say it is clean but requires a lot of maintenance in many areas as the property is quite old. Some dishes on the restaurant's menu are worth a try but overall, food is okay.Not so great and not that bad either!Rest, I would say ...Good value for money!
Pros. Location. Good breakfast menu. Very small rooms for the rates. Food is not very cheap . Rr For early morning check out had to carry my luggage as no bell boy was available. Good for one visit only for the location. Can get better hotels @50% the cost.
Perfect for a short staycation ”
Staffs are excellent, specially Biswajit of main restaurant. They care for elders . Location is a another plus point. Food is good but not excellent. Inside cleanliness is good but windows are not spotless.
Great location. Staff are friendly and very accommodating. The restaurant was too expensive. ”
We liked our stay but was disappointed by the price of the food and drinks at the restaurant. In many cases it was 3 times as much as the cost of a good restaurant in the city. The rooms are run down a bit but for what you pay, it was ok value. Staff are really good.
Picturesque location and service with a smile”
it was really enjoyable stay in the picture perfect settings in most beautiful surroundings. it was raining all the while during out stay making the setting even more beautiful. the food and dining experience was excellent and the service was with a charming smile. all in all a wonderful stay and memorable experience. extremely good value for money. i have decided to stay here only in all my future trips to the city of joy. strongly recommend.
I like this special hotel”
you're comfortable in the hotel with fresh air and large view to the river. staffs often show their attention to you and talking with you as a friend. support several kind of food, which make you as home. bathroom's quite small and not lacking in comfort. you could hear noise from other room and from the restaurant in the root of the hotel.
Disaster on the waterfront ”
Let's come to the one thing that stood out - the food at the restaurant. That really was good. From room to bathroom to maintenance to erroneous billing, to waiters and staff greedily eyeing for tips, the whole experience left a real bad taste and experience. I would say that problems like these need to be fixed from top-down. It needs to start and be overlooked from the CEO level to expect any change and to fix the rot. Once again, must mention that the restaurant was good indeed.
I returned to this iconic hotel after five years in the hopes of impressing my partner. Instead, I was beyond disappointed. The operation had deteriorated to an almost unbelievable degree. Here are some of the low points: - transfer to our allocated room finally took place nearly two hours after check-in time - this after three requests to reception to arrange the transfer - the room we were finally given was not as booked (two single beds instead of a double) - furniture was shabby; upholstery was grubby - bathroom was a disaster area. The washbasin looked grouted in by an 8-year-old using Play-do - the toilets in both rooms did not flush - one towel for two people - requests to have the AC adjusted went ignored - dinner menu had been severely trimmed; food was expensive and unremarkable - around eight kinds of beer were featured, but only one was available - most of the staff, while pleasant enough, seemed unmotivated and disinterested. Such a pity!
Very disappointing compared to claim by the hotel.”
I was given a completely dysfunctional room. Had to check out within one hour. Hotel is a very different from what is claimed, in location, ambience and facilities. Would never book again.
Worst quality room.Water leaking from the windows.Old outdated furniture..Food overpriced and bad.Sheer waste of money.
Huge gap between pictures and reality!
Pros: Location and ambience is awesome. Cons: Food and drinks too much costly. Not value for money.
Nice stay & great view of Ganga jee from Sun set room”
Some portions of the suite requires special attention mainly the flooring of the deck. The food was awesome, with quick deliveries.