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2016

FM7 Resort Hotel Jakarta

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Very good7.8
Based on 3943 reviews
84% would recommend to a friend
FM7 Resort Hotel Jakarta
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7.8 Very good guest rating
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"Big room, clean, staff nice, food at the 24h hours is good...."

Mỹ D.Vietnam
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7.7 Very good location
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7.7Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
Premier Family Room
...
  • Garden view
  • 43 m²/463 ft²
  • 1 single bed and 1 king bed
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Superior
...
  • Park view
  • 23 m²/248 ft²
  • 2 single beds
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Deluxe
...
  • Garden view
  • 40 m²/431 ft²
  • 2 single beds or 1 king bed
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Junior Suite
...
  • City view
  • 60 m²/646 ft²
  • 1 king bed
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Premier Pool View
...
  • Pool view
  • 42 m²/452 ft²
  • 1 king bed or 2 single beds
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Verified guest reviews

Agoda Reviews (3943)
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Cleanliness8.1
Facilities8.0
Location7.7
Room comfort and quality7.8
Service7.9
Value for money7.7
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9.6
yurim from South Korea
Business traveler
Premier Pool View
Stayed 2 nights in November 2017
thanks for your service
nice location and good service
Reviewed November 13, 2017
Dear Guest, Thank you for this heart-warming review. I am glad to know that your recent stay with us was great. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, FM7 Resort Hotel Management
Responded November 13, 2017
FM7 Resort Hotel Jakarta
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10.0
Willis from Canada
Solo traveler
Superior
Stayed 1 night in August 2017
Exceptional
Close to the airport and provides free shuttle pick-up and drop-off. Very busy hotel but an excellent transit hotel when making connections out of Jakarta. I wish I could've stayed longer.
Reviewed November 11, 2017
Dear Guest, Thank you for this heart-warming review. I am glad to know that your recent stay with us was great. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, FM7 Resort Hotel Management
Responded November 13, 2017
FM7 Resort Hotel Jakarta
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8.0
Anjar from Indonesia
Couple
Premier Pool View
Stayed 1 night in November 2017
Good place
Clean room and good place to stay on travel
Reviewed November 06, 2017
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM7 Resort Hotel Management
Responded November 13, 2017
FM7 Resort Hotel Jakarta
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8.4
sarah from Australia
Family with young children
Deluxe
Stayed 2 nights in October 2017
A few little things could be improved here.
We stayed in all of the room types over two visits. The rooms are pretty good, particularily the Junior Suite. However, the Air con is insufficient for the room size so I slept a little too hot. The pillows are not comfortable and there was no doonah cover in any of the rooms we used, just doonah between two sheets, which I thought strange as tis is not a budget hotel. When we went to use the swimming pool, we were told that we couldn't enter with our drinks. We were made to finish them first. I had iced coffee, partner had a beer. When we got into the pool room, we found there was a canteen selling the same drinks at twice the price. This is a bit rude when you have just paid top price for their most expensive room! When my son and I got out of the pool, he was wet and cold. We went to head back to our room and I was stopped and told to give his towel back. I had to carry him wet and cold to our room without a towel. He's only 3, I thought that was a bit rude, the towels are exactly the same as the ones used in the rooms. The Wi-Fi in the room, even the premier room, is terrible. You can buy a premium wi-fi service for an extra 100, 000 IDR per day. ($10AUD) It seems like they are trying to get more money every where you walk. Even 8ball will cost you 100,000 IDR an hour. All our other hotels in Indo were not like this, wi-fi was great and provided free and we could enter anywhere in the venue with drinks purchased, and could take out pool towels back to the room. On the up side, The restaurant on the roof is absoloutley amazing, both venue, service and food all great. The facilities are really good, though there are strange rules. The breakfast buffet is worth paying extra for and the patisserie is really good also.
Reviewed November 05, 2017
Dear Guest, First of all, I would like to apologize for the inconvenience that you have experience. This is not the standard of our service quality and please be assured that the matter of your concern have been shared with correct department to avoid the recurrence in the future. I sincerely hope that we will have the opportunity to welcoming you back and recover your impression of our hotel. Kind Regards, FM7 Resort Hotel Management
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FM7 Resort Hotel Jakarta
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2.4
Simona from Switzerland
Couple
Deluxe
Stayed 1 night in October 2017
the shuttle service to and from the airport is in
Staff at reception very incompetent and inadequate.
Reviewed November 04, 2017
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8.8
Arturo from Spain
Business traveler
Superior
Stayed 1 night in October 2017
Good transit hotel. I loved their swimming pool, s
Good hotel if you stay enough ours to enjoy their gym, their sauna and their massage. Room is ok. Breakfast shorter choices than other hotels in the same category but good enough.
Reviewed November 01, 2017
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM7 Resort Hotel Management
Responded November 06, 2017
FM7 Resort Hotel Jakarta
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6.0
Tina from Australia
Solo traveler
Superior
Stayed 3 nights in October 2017
The room Slightly dark need it more lighting .
The Breakfast just not Varieties enough just very Basic , need more Choices especially fruit , they are tons of fruit in lndonesia , and only one type of cheese !!! Not much to go with lndonesian porridge Either , such ashame as the hotel is so convenient with the Airport .
Reviewed October 28, 2017
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. We are sorry that you did not find your experience as enjoyable as others on this side and our services disappointed you. Please be assured that we put the highest efforts every day to provide the best service to all the guests and your opinion is not typical experience of our guests at FM7 Resort Hotel. Kind regards, FM7 Resort Hotel Management
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FM7 Resort Hotel Jakarta
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9.2
Anita from United States
Solo traveler
Superior
Stayed 2 nights in October 2017
Exceptional
Great choice for an airport hotel. Exceptional facilities including large swimming pool and spa. Great place to stay if you are only spending a night or two in Jakarta. Very convenient to the international airport including free airport shuttle.
Reviewed October 25, 2017
Dear Guest, Thank you for this heart-warming review. I am glad to know that your recent stay with us was great. It is a pleasure to have you as our guest and we look forward to welcoming you back in the future. With Best Regards, FM7 Resort Hotel Management
Responded October 30, 2017
FM7 Resort Hotel Jakarta
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8.4
Mỹ from Vietnam
Business traveler
Superior
Stayed 1 night in October 2017
Good hotel
Big room, clean, staff nice, food at the 24h hours is good. but need to improve internet access and breakfast
Reviewed October 24, 2017
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM7 Resort Hotel Management
Responded October 30, 2017
FM7 Resort Hotel Jakarta
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8.0
ZAHIR from Oman
Business traveler
Deluxe
Stayed 1 night in October 2017
Very good
near Airport and they have transport to Airport free
Reviewed October 22, 2017
Dear Guest, Warmest greetings from FM7 Resort Hotel. Thank you for your feedback from your recent stay in Jakarta. We appreciate all guests opinion as we aim to provide the highest standards of services to all of our guests. Thank you for choosing FM7 Resort Hotel and see you soon. Kind regards, FM7 Resort Hotel Management
Responded October 24, 2017
FM7 Resort Hotel Jakarta
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FM7 Resort Hotel Jakarta
|Very good 7.8
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