On your arrival day a keycode will be sent to your mobile phone and e-mail by 16:00. Please be sure to include your country code when booking.
Please note that Forenom Aparthotel Helsinki City has no reception and uses a keyless entry system. If receiving a code by mobile phone is not possible, please contact the property by e-mail in advance.
After booking, you will receive payment instructions and a payment link from the property via email.
Forenom may request a photocopy of the guest’s passport or credit card prior to check-in, which should be sent to Forenom before the requested time. Please inform Forenom Aparthotel Helsinki City in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.