Guests arriving after 17:00 or at the weekend need to contact the office at least 3 hours prior to arrival. Contact details are included in the booking confirmation. Kindly observe that guests arriving at these times have to pay an additional fee for key delivery.
After booking, Forenom Apartments Rovaniemi will contact the guest using the contact details provided to confirm the time and location for key delivery.
Forenom may request a photocopy of the guest’s passport or credit card prior to check-in, which should be sent to Forenom before the requested time. Please inform Forenom Apartments Rovaniemi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Please note that the full amount of the reservation is due before arrival. Forenom will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to collect keys, will be emailed to you.