Forest City Phoenix International Marina Hotel
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Forest City Phoenix International Marina Hotel

Jalan Forest City 1, Pulau Satu, 81550 Gelang Patah, Gelang Patah/Legoland, Johor Bahru, Malaysia, 81550
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     Forest City Phoenix International Marina Hotel

    Guest reviews

    8.0
    Excellent
    /10
    (415 reviews)See what guests said
    8.4
    Excellent

    "Overall the stay was enjoyable."

    Ong

    -

    December 31, 2018

    8.6
    Excellent cleanliness
    Recommended by 86% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Very good
    Location
    7.1
    See map
    Very good location
    Nearby
    Popular
  • Second Link Expressway4.65 km
  • Tanjung Pelepas Port7.28 km
  • Poresia Golf Club & Resort9.22 km
  • Tanjung Piai National Park10.28 km
  • Legoland Malaysia10.89 km
  • The Little Big Club11.41 km
  • Sanrio Hello Kitty Town11.41 km
  • Puteri Harbour Theme Park11.47 km
  • Klinik Kesihatan Gelang Patah12.47 km
  • Horizon Hills Golf Resort16.04 km
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money8.2
    Distance to city center45.9 KM
    Location rating7.1
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport34.4 km
    Select your room
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 136 m²/1464 ft²
    • Sea view
    • 1 king bed
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    Superior Twin
    Superior Twin
    ...
    • Room size: 44 m²/474 ft²
    • Sea view
    • 2 single beds
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    Deluxe King
    Deluxe King
    ...
    • Room size: 44 m²/474 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 136 m²/1464 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 44 m²/474 ft²
    • Sea view
    • 2 single beds
    Enter dates to see prices
    Superior Room King
    Superior Room King
    ...
    • Room size: 44 m²/474 ft²
    • Sea view
    • 1 king bed
    Enter dates to see prices
    Garden Suite Room with Breakfast
    Garden Suite Room with Breakfast
    ...
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      Superior with Breakfast
      Superior with Breakfast
      ...
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        Deluxe With Breakfast
        Deluxe With Breakfast
        ...
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          Garden View Room with Breakfast
          Garden View Room with Breakfast
          ...
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            Have a question for Forest City Phoenix International Marina Hotel?

            What people love about the property

            • 8.4
              Excellent

              "The hotel staff are very welcome and friendly."

              Eunice

              |

              October 29, 2018

            • 8.4
              Excellent

              "Nice view, clean and convenient Hotel."

              Cho

              |

              December 23, 2018

            • 9.2
              Exceptional

              "Staying in this beautiful hotel with lots plants and flowers around!"

              Lee

              |

              December 2, 2017

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            More about Forest City Phoenix International Marina Hotel

            More about Forest City Phoenix International Marina Hotel

            10.0
            Exceptional

            "Very pleasant stay in phoenix hotel ."

            Nursyahirah

            |

            January 2, 2019

            An overview

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            What they offer

            6.0
            Review score

            "Value for money stay with breakfast inclusive."

            Cheryl

            |

            January 6, 2019

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

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            Real reviews from real guests

            Agoda Reviews (415)Booking.com Reviews (311)
            8.0
            /
            10
            Cleanliness8.6
            Facilities7.9
            Location7.1
            Service8.4
            Value for money8.2
            Provided by verified guests of Agoda
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            All guests (415)
            All room types

            Show reviews that mention 

            Showing 204 verified guest comments
            12345
            9.2
            Exceptional
            KIN from Singapore
            Family with young children
            Deluxe Suite
            Stayed 3 nights in February 2019
            Exceptional”
            Frankly , our family like to stay in this hotel even for staycation.  The staff are all friendly and helpful made us feel like at home.  Hope it can be well maintained especially is the swimming pool.
            Reviewed February 15, 2019
            Dear Kin, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Our commitment to investing in our property will continue with renovations and upgrading the hotel facilities. We look forward to seeing you in near future. Best Regards, MeiJin Duty Manager
            Responded February 16, 2019
            Forest City Phoenix International Marina Hotel
            9.6
            Exceptional
            KIN from Singapore
            Family with young children
            Superior Room King
            Stayed 3 nights in February 2019
            Exceptional”
            Frankly , our family like to stay in this hotel even for staycation.  The staff are all friendly and helpful made us feel like at home.  Hope it can be well maintained especially is the swimming pool.
            Reviewed February 15, 2019
            Dear Kin, Thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant. Our commitment to investing in our property will continue with renovations and upgrading the hotel facilities. We look forward to seeing you in near future. Best Regards, MeiJin Duty Manager
            Responded February 16, 2019
            Forest City Phoenix International Marina Hotel
            9.6
            Exceptional
            Mohammad from Singapore
            Family with young children
            Superior Room King
            Stayed 2 nights in February 2019
            Exceptional”
            Nice hotel with nice view. Good for people if want to have a peaceful stay as this place is far from the town area. It’s by the beach, nice view. Nice beach. Hotel staff are friendly, especially GAGAN from the hotel restaurant whom offers to help us with the food. Great service from him.
            Reviewed February 09, 2019
            Dear Mohammad, Thank you for taking your time to feedback with regards to your recent stay with us. We are pleased to note that our colleagues went the extra mile in ensuring a pleasant stay, in particular Gagan from the Food & Beverage department. Your kind compliments will certainly be shared with the team as it will definitely encourage the team to continue enhancing our guest experience. We look forward to seeing you at Forest City Phoenix International Marina Hotel once again. Kind regards, Edward Chew - Senior Duty Manager
            Responded February 10, 2019
            Forest City Phoenix International Marina Hotel
            9.2
            Exceptional
            Lucia from Indonesia
            Family with young children
            Superior Room King
            Stayed 1 night in February 2019
            Amazing Place with good food and good environment”
            its amazing to stay here..you will enjoy the view and the staff will serve you with their best service and friendly manner especially Mr. Gagan and Ms. Jing Xuan..thank you so nice its also friendly for kiddos..kiddos will enjoy the food that they serve and their environment Hope someday will go to this place again
            Reviewed February 08, 2019
            Dear Lucia, Thank you for taking your time to feedback with regards to your recent stay with us. We are pleased to note that our colleagues went the extra mile in ensuring a pleasant stay, in particular Gagan from the Food & Beverage department and Jing Xuan from the Front Office department. Your kind compliments will certainly be shared with the team as it will definitely encourage the team to continue enhancing our guest experience. We look forward to seeing you at Forest City Phoenix International Marina Hotel once again. Kind regards, Edward Chew - Senior Duty Manager
            Responded February 10, 2019
            Forest City Phoenix International Marina Hotel
            9.6
            Exceptional
            jason from Singapore
            Family with young children
            Superior Twin
            Stayed 1 night in February 2019
            Exceptional”
            Miss Mei Jin, the manager on duty was very helpful and attentive when we checked in and out. She even noticed that it was my wife’s birthday during our stay and subsequently got us a cake during breakfast. Mr Gagan, the breakfast manager was also very helpful with our kids and got a nice place near the playground so the kids could play while we have our meals. Overall, my wife was very pleased and said she would like to come back again. Well done team
            Reviewed February 25, 2019
            Dear Mr Jason, Thank you for leaving us with a great review. I am pleased to know that you find your stay here pleasant. Good to know you enjoyed almost everything that the hotel has to provide.I will delegate such a wonderful feedback for all related department and I look forward to welcoming you back to stay with us again in near future.Many Thanks. Best Regard, Arfan Duty Manager Forest City Phoenix International Marina Hotel
            Responded February 26, 2019
            Forest City Phoenix International Marina Hotel
            9.2
            Exceptional
            Nuur from Singapore
            Family with young children
            Superior Room King
            Stayed 2 nights in February 2019
            Worth the money !”
            Stayed here for 3days, location is far from the town but if you want some peace away from the city area, this is the place! The staffs here are friendly and always ready to provide assistance. Special mention to Mr Gagan, for providing such great service and took care of us. I personally feel safe being here as there are guards around and always greeting us with smile :) Will definitely come again for our next stay! Well done!
            Reviewed February 24, 2019
            Dear Nuur , Thank you for choosing Forest City Phoenix International Marina Hotel, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We are looking forward to welcoming you back in the near future,do let at us know if u need further any assistance. Best Regards, Mei Jin ,Duty Manager
            Responded February 24, 2019
            Forest City Phoenix International Marina Hotel
            9.6
            Exceptional
            Wee from Malaysia
            Couple
            Superior Twin
            Stayed 1 night in January 2019
            Relaxing and value for money”
            I would like to give a compliment for the waiter called Gagan..he is very friendly, kind and helpful. He will take initiative to greet us as well as chatting with us..love the place and the people. Will be back soon
            Reviewed January 27, 2019
            Dear Wee, Thank you for your gracious comments. We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the hotel legacy of excellence. We will also be sharing your kind compliments with Gagan who has left a lasting impression on you. Hope to welcome you back for another stay in the very near future! Kind regards, Edward - Senior Duty Manager
            Responded January 27, 2019
            Forest City Phoenix International Marina Hotel
            10.0
            Exceptional
            Tini from Singapore
            Couple
            Superior Twin
            Stayed 1 night in January 2019
            Great stay!”
            We had a great stay here.room is big and the view was very beautiful. It’s great to stay without making any plans. For breakfast, we would like to give special thanks to Gagan, staff there was very friendly! He greet and attended to us and always with a smile on his face. Thanks again gagan!
            Reviewed January 27, 2019
            Dear Tini, Thank you for your gracious comments. We are delighted to know your wonderful feedback on our service, it gives us motivations to strive to do better and continue carrying on the hotel legacy of excellence. We will also be sharing your kind compliments with Gagan who has left a lasting impression on you. Hope to welcome you back for another stay in the very near future! Kind regards, Edward - Senior Duty Manager
            Responded January 27, 2019
            Forest City Phoenix International Marina Hotel
            9.6
            Exceptional
            Mui from Malaysia
            Family with teens
            Deluxe Twin
            Stayed 1 night in December 2018
            Great stay”
            Room was good with great view. Morning buffet breakfast was great where they do separate us from the travel tour group . The idea was brilliant to avoid the crowd for the normal customers. Was served well during the breakfast as well by the staff name Gagan. Good job. Keep it up.
            Reviewed December 12, 2018
            Dear Mui, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We are happy to heard that you enjoyed your recent stay with us. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Once again thank you for staying with us and we are looking forward to welcome you again in near future. Regards, MeiJin Duty Manager
            Responded December 12, 2018
            Forest City Phoenix International Marina Hotel
            8.8
            Excellent
            Jihan from Malaysia
            Couple
            Superior Room King
            Stayed 2 nights in November 2018
            Beautiful view of straits of Johor and the lion city”
            Room is clean and spacious. The sea view is awesome. Garden view from top floor is beautiful. Staff name Gagan at f&b is super friendly helpful. Variety of food available for breakfast however taste is below standard. Not much main course to choose.
            Reviewed November 21, 2018
            Dear Jihan, Thank you for taking your precious time to share your experience on Agoda. We are delighted to know that you had an memorable stay with us. So lovely to heard that you were satisfied with our staff services and the nice sea view. Besides, we have noted your comments on the F&b part, please rest assured that we have already brought this issue to management's attention. Your feedback is so important to us which give us the opportunity to improve our service standard. Once again, thank you for your valuable feedback. We look forward to another opportunity to welcome you back at Forest City Phoenix Hotel in the near future! Edward Chew Senior Duty Manager.
            Responded November 26, 2018
            Forest City Phoenix International Marina Hotel
            8.4
            Excellent
            Lai from Malaysia
            Couple
            Deluxe Twin
            Stayed 1 night in November 2018
            The hotel is clean and spacious”
            The overall service is good. The room is spacious and nice with the sea view. It was regretted that the swimming pool was under maintenance.. the hotel would need to upgrade the WiFi services and shuttle service to the city without additional charge..
            Reviewed November 05, 2018
            Dear Lai We are honored you have chosen to stay with us during your trip to Forest City Phoenix Hotel. While we appreciate your compliments, we have also taken note on your feedback and have shared your comments with the team. All of us at Forest City Phoenix Hotel look forward to welcoming you back to the resort soon. Warm regards Arfan Guest Service Manager
            Responded November 07, 2018
            Forest City Phoenix International Marina Hotel
            10.0
            Exceptional
            Nur from Singapore
            Family with young children
            Superior Suite
            Stayed 1 night in September 2018
            We love this resort!”
            The Nepalese guards were so friendly and polite. We stayed in the superior suite and OMG the room was super huge! Facing the sea, with a spacious balcony, big sofa and resting area with a jacuzzi right outside our room for our personal use. The swimming pool is big. The buffet breakfast serves a wide variety of food, very generous. There is a mall just next to the resort. Only two halal dining options which close at 8pm. I will definitely come here again for weekend staycation!
            Reviewed October 03, 2018
            Dear Nur, Thank you for taking the time to share your experiences through Agoda.com. It is very delightful to see that you have enjoyed our services and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward to see you for next visit to Forest City Phoenix Hotel. Best Regards, Edward Senior Duty Manager.
            Responded October 07, 2018
            Forest City Phoenix International Marina Hotel
            8.0
            Excellent
            Jason from Singapore
            Family with young children
            Superior Room King
            Stayed 1 night in September 2018
            Room went blackout-total darkness-TWICE ”
            Everything was good except that we had to experience electrical blackout twice in a row within 60mins until we had to call the guest services to change from #7038 to #7039. Ask the facility what happened, he just said wait and went off without give us an update. Really quite an unpleasant experience when you are toilet halfway and having to comfort a 2year old kid.
            Reviewed September 30, 2018
            Dear Jason, It was a pleasure having you to stay with us. Thank you for your feedback on your recent stay. We were delighted to heard that you enjoyed your stay with us. Received such a positive or negative feedback from our guests motivates us to further improve our commitment to deliver a good service. Once again, thank you for your valued patronage and we will improve our service in all the aspect in order to serve our guest better. From all of us at Forest City Phoenix Hotel, we look forward to welcome you again in near future. Best regards, Edward Senior Duty Manager.
            Responded October 07, 2018
            Forest City Phoenix International Marina Hotel
            8.0
            Excellent
            Faezatul from Malaysia
            Family with young children
            Superior Room King
            Stayed 1 night in September 2018
            Beautiful place for relaxing ”
            Everything is good , but only on the date we check in got shooting at swimming pool so we have to use public swimming pool and take around 10 minutes walk.public swimming pool 10am-6pm. Prefer to call first to makesure can use the facilities before booked.
            Reviewed September 25, 2018
            Dear Faezatul, Thank you for taking the time to share your experiences through Agoda.com. It is very delightful to see that you have enjoyed our services and facilities. We are glad that we are able to give you a great impression even at only a short stay with us. We look forward to see you for next visit to Forest City Phoenix Hotel. Best Regards, Edward Senior Duty Manager.
            Responded October 07, 2018
            Forest City Phoenix International Marina Hotel
            8.4
            Excellent
            Eric from Singapore
            Couple
            Superior Suite
            Stayed 1 night in August 2018
            Mind blowing Room”
            Location wise a bit out of the way but I guess once surrounding townships are fully developed will be ok.. construction ongoing in vicinity. Monstrous sized rooms, booked a superior suite with a huge balcony enough to accommodate 20 people! Outdoor soak tub. Sea view, giant room, all round balcony around room. What more could you ask for and at this great price?!?! Great security and safe parking too. Will be back soon!
            Reviewed September 11, 2018
            Hi Eric, we greatly appreciate your time in sharing your feedback with us. We are glad that your overall stay was an enjoyable one and that our team had extended their warmth and hospitality during your stay. Of course, the spectacular view was a bonus! We are constantly coming up with new facilities and services to enhance our guest experience. Once again, thank you for your review and we look forward to welcoming you for another pleasant stay in Forest City Phoenix Hotel. Edward Senior Duty Manager
            Responded September 25, 2018
            Forest City Phoenix International Marina Hotel
            8.8
            Excellent
            Kartini from Singapore
            Couple
            Superior Room King
            Stayed 1 night in February 2019
            Excellent”
            Nice place to stay away from the city. Love the seaview. Worth for money. I would love to come back again.
            Reviewed February 14, 2019
            Dear Kartini, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and giving us a perfect rating and for recommending our hotel to other travelers. We are looking forward to welcome you back in near future. Kind regards, Edward Chew - Senior Duty Manager
            Responded February 15, 2019
            Forest City Phoenix International Marina Hotel
            10.0
            Exceptional
            SOOK from Malaysia
            Couple
            Superior Room King
            Stayed 1 night in November 2018
            -”
            -
            Reviewed February 11, 2019
            9.2
            Exceptional
            Grzegorz from Poland
            Family with young children
            Deluxe Suite
            Stayed 7 nights in January 2019
            Very interesting and comfortable place.”
            A very good and comfortable hotel. Lots of space. Clean and safe. Great view from the water window. Good and varied breakfast. A crew willing to help. Especially Mr. Gangan is helpful and tries to keep guests from missing out on anything. It's just people like Mr. Gangan that make me want to come back to this hotel.
            Reviewed January 30, 2019
            Dear Mr Grzegorz, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We looking forward to welcome you again in near future. Best Regards, Mei Jin Duty Manager
            Responded January 31, 2019
            Forest City Phoenix International Marina Hotel
            9.6
            Exceptional
            Christopher from United Kingdom
            Couple
            Deluxe Twin
            Stayed 1 night in December 2018
            Beautiful relaxing stay, will definately return.”
            The management and staff will ensure your stay is enjoyable and will act very quickly to any concerns that may arise during your stay, myself and my wife were extremely impressed, and i would also like to thank personally Mr Eric Teho manager for making our stay stress free .
            Reviewed January 02, 2019
            Dear CHRISTOPHER, It gives us great pleasure to know that the consistency of our services is what makes us your continual venue of choice in Johor Bahru. Thank you for your positive review and I am sure this will definitely motivate the team to work even harder! I will surely share your compliment with the team, especially our Front Office Manager - Eric Teoh! We're looking forward to your next return soon! Let us know if we could be of any help prior to your next visit, see you! Kind regards, Edward - Senior Duty Manager
            Responded January 02, 2019
            Forest City Phoenix International Marina Hotel
            10.0
            Exceptional
            NADIA from Singapore
            Family with young children
            Superior Twin
            Stayed 1 night in December 2018
            I was overwhelmed with the size of the room and its bathroom. ”
            Hope to see more shops with varieties of goods for all ranges of age. We chose to drive out for food as there are no shops available after 10pm, however the drive out was too dark and it had kept me nervous throughout. Will be pleased if management will look into having some lights (though sparsely apart).
            Reviewed January 01, 2019
            Dear NADIA, Thank you for taking the time to share your feedback on Agoda and I truly appreciate your very kind words, and glad that we are able to give you a great impression even at only a short stay with us. We've shared your feedback with the Management Team and please rest assure that we are looking into your comments seriously. Thank you for your time and we look forward to welcome you back again in Forest City Phoenix International Marina Hotel. Kind regards Edward - Senior Duty Manager
            Responded January 02, 2019
            Forest City Phoenix International Marina Hotel
            12345
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            • Very good location
            • Legoland Malaysia