Excellent 8.4
Based on 53 reviews

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About Forest of Akan Tsuruga Resort Hanayuuka

Description

When visiting Kushiro, you'll feel right at home at Forest of Akan Tsuruga Resort Hanayuuka, which offers quality accommodation and great service. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Offering hotel guests superior services and a broad range of amenities, Forest of Akan Tsuruga Resort Hanayuuka is committed to ensuring that your stay is as comfortable as possible. Top features of the hotel include free Wi-Fi in all rooms, daily housekeeping, gift/souvenir shop, 24-hour front desk, facilities for disabled guests.

Forest of Akan Tsuruga Resort Hanayuuka is home to 95 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. The hotel offers wonderful recreational facilities such as sauna, hot spring bath, spa, massage, garden to make your stay truly unforgettable. With an ideal location and facilities to match, Forest of Akan Tsuruga Resort Hanayuuka hits the spot in many ways.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Valet parking

Things to do, ways to relax

  • Garden
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)

Services and conveniences

  • Daily housekeeping
  • Gift/souvenir shop
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Japanese
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Policies

Shuttle service is available between the hotel and the following locations from April 1, 2016 until October 31, 2016:

Sapporo: available at an additional charge of JPY 6000 one way per person

Shinchitose Airport: available at an additional charge of JPY 6000 one way per person

Obihiro: available at an additional charge of JPY 2000 one way per person

Tokachigawa Onsen: available at an additional charge of JPY 2000 one way per person

In order to reserve this service, please inform the hotel of your arrival details at least 5 days in advance.

Children 6 years and over are considered as adults.

Children 0-5 years old will be charged JPY 1080 per child per night when using existing bedding.

Guests who reserved a room with dinner must check in before 07:00 PM or dinner cannot be served and no refund provided.

  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 10:00 AM
Distance to Airport: 60 Km
Internet Usage Fee: 0 JPY
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 95
Parking Fee (per day): 0 JPY
Room Voltage: 100
Time to Airport (Minutes): 60
Year Hotel Last Renovated: 2001
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Announcements

Bus transfer service is available for a limited period of time, from September 1, 2016 to October 31, 2016, with an additional charge of JPY 500 per one-way ticket. The bus runs between the property and 3 stations: JR Kitamii, JR Bihoro, and JR Kushiro.
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Verified traveler reviews

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Excellent



based on 53 reviews
  • Cleanliness 8.4
  • Facilities 7.7
  • Location 8.8
  • Room Comfort/Standard 8.8
  • Service 8.5
  • Value for money 8.1
  • Food/Dining 8.6
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tick from Singapore
Families with young children
Japanese Style Mountain View
Stayed one night in September 2016
Relaxing and pleasant stay
We enjoyed the beautiful lake view and the great breakfast and dinner, nicely decorated. Great Onsen. Good location.
Reviewed September 18, 2016
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Erica from Taiwan
Families with older children
Modern Japanese Room
Stayed one night in August 2016
Lake view is great.
The room is very smoky. Can't improve. Hot spring is tiny. Suggest to take the bus to enjoy hot spring in chain hotel.
Reviewed August 27, 2016
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Joanne from Singapore
Couples
Japanese style Lake View
Stayed one night in August 2016
Great stay
nice view of lake
Reviewed August 11, 2016
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youri from United States
Couples
Japanese Style Mountain View
Stayed 2 nights in August 2016
Romantically Nostalgic Japanese Onsen Resort Hotel
We stayed 2 nights at Hana Yuka and really enjoyed ourselves. We used it as home base for a couple of nearby hikes (Mt. Meakan and Lake Mashu, both traveled to by our rental car). The service was very nice, especially the valet. The buffet was nothing particularly special, but very satisfying nonetheless. The views of the lake were spectacular. They also share a pier with some tour boat companies, for those who are interested. Although the whole resort town is no more than a small street and everything is within walking distance. They also have a shuttle bus that will take you to their sister hotel down the street, if you would like to try their onsen. As it was, the onsen at Hana Yuka were adequate, kind of like their buffet (nothing special, but hit the spot after a long hike). Our only issue was...our room smelled quite strange. The first smell that hits you is the familiar bamboo tatami smell, which is bearable, but then it mingles with stale cigarettes and the combination is not pleasant. We left the windows open all day, but it didn't really do much. It was a shame because the room was otherwise excellent. All of the staff were quite accommodating and patient with us, as we could not speak Japanese. All in all, it was worth the stay, despite the smelly room.
Reviewed August 11, 2016
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CHIU from Hong Kong
Families with older children
Japanese Style Mountain View
Stayed one night in August 2016
Quite good
Quite good
Reviewed August 06, 2016
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Guochun from China
Couples
Twin - Non-Smoking
Stayed 2 nights in July 2016
Comfortable stay at Lake Akan
This hotel is located right by Lake Akan. It is close to sightseeing boat tour, eco museum and a forest walking trail. Hotel rooms are spacious and comfortable. Staff are helpful.
Reviewed July 19, 2016
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Ka from Hong Kong
Groups
Room with Tatami Area and Lake View - Buffet Breakfast + Buffet Dinner Included
Stayed one night in July 2016
Nice view, great location, good food
The room's view is perfect, just face to Akan lake. The location is great as it's just near by the pier & it's easy access to the Akan Lake boat tour. The hotel provide good food for dinner & breakfast! Also the bonus point is we allowed to use the sister hotels' onsen, it's a wonderful offer!
Reviewed July 13, 2016
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MELROZE from Singapore
Couples
Twin Room with Lake View - Buffet Breakfast + Buffet Dinner Included - Non-Smoking
Stayed one night in July 2016
Great hotel with beautiful lake view
Great hotel with beautiful lake view, great dinner and breakfast for half board stay, and good onsen.
Reviewed July 11, 2016
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Edward from Indonesia
Families with older children
Modern Japanese Room
Stayed 2 nights in July 2016
Great hotel, but really bad staffs
The hotel was pretty great, good dinner and breakfast. Top notch for the food. We booked japanese western style room with twin beds, but first given the tatami room, though it was clear on the printed paper that I gave to the receptionist that we booked the japanese western style room. So I had to go back to the receptionist to argue and get a room change. We moved to the room the right, but my mom decided to just get a newer room, so I went back to the receptionist to get an upgrade. Originally the receptionist guy told us that there was no more room, all full. But after I showed that in agoda there's still two rooms available for twin room, surprisingly he gave us the keys for th twin room. Amazing how the room was suddenly available within seconds. We upgraded our room to twin room on the top floor from the smelly japanese room. Thought it would free, but at the time of check out the reception staff handed the bill with extra fee. We couldnt really argue because the staffs didnt really speak english and it was really hard to communicate with them. Most of the staffs were pretty rude towards non-japanese speaking guests, idk why but I could definitely tell from looking at how they treat the other foreign guests. I'd recommend people to just book straight to tsuruga wings or the other tsuruga hotel down the road. They have better english speaking staffs and better facilities. Bigger hotel and the price is about the same. This hotel has really bad staffs but have great food.
Reviewed July 10, 2016
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Pui from Hong Kong
Groups
Japanese style Lake View
Stayed 2 nights in July 2016
Beautiful lake view room has good size
Beautiful lake view, next to the lake tour boat pier, large Japanese-style room, great value to include breakfast, dinner and usage of the larger hot spring baths in the other 2 hotels of the chain. Shopping street is 10 minutes walking distance (near the other 2 hotels of the chain and free shuttle bus available). The non-lake view rooms are smaller in size.
Reviewed July 08, 2016
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