Fort Lauderdale Grand Hotel

Dirty , poor organization

The hotel itself is fairly decent. The surrounding area is a bad neighborhood and the people walking and staying at the hotel are very sketchy. The inside of the room was fairly clean and nice, however, it is NOT worth saving the extra money to feel unsafe and in danger.

Every corner we turned, it smelled like straight marajuana! The shower water was always greenish yellow, they would pound on the door like police to clean!every Sunday’s its an event for gay ppl which don’t get me wrong, I love gay ppl, but not appropriate for children 4 yrs old and 10 yrs seeing men kiss each other n be inappropriate. But other then that this hotel is in the middle ono where! But u get what u pay for I guess!

I arrived at time requested and would not allow me to check in, my first day my bathtub would not drain after taking a shower and filled up with dirty water. I reported it the first day and I checked out three days later and nobody never came to fix it, my last day there it rained and bathtub filled up with rain water and couldn't even take a shower. I would like to request a full refund because nobody should have to live like this

Dump

Requested to checkin early...was told to try back around 2pm.... Room still not available... Mind you we got there way earlier than expected like 10:30 ish....we left came back at 2p... still nothing....other ppl checked in... Guy says they just don’t have the room I booked & prepaid for at this moment. it’s 3p.... Somehow after giving a small piece of my mind they had a room,but it was an upgrade to a suite... Fine... room ok.... tv didn’t have a signal in the living room... microwave was leaning due to a missing leg... only about 2 or 3 cable channels to watch other than religious stations... roach crawling on the floor.... Cusomer service at checkout EXTREMELY RUDE... Da’lis needs to go back to training for customer service... Oh and they don’t give itemized receipts if you book a room through a 3rd party...And you have to give a $100 deposit plus $8 resort fee???? Even though you prepaid for the room.... that deposit should be available 5-7 business days??Never again!!Won’t be back

Held for 5-10 days

The owner of this hotel is hands on and a true gentleman. This reflecks in his incredible staff. From Eureeka, Coretta and Kierra on the front desk to katrinna, jessica, tahlia and the others in housekeeping. Danny and the other good guys in maintence. Thank you for always giving your best

The staff is the best! They go above and beyond to make thier guests happy and comfortable. Katrina, Jessica, Tahlia, Danny.

Felt like a typically under staffed tropical resort but in America. No other complaints, waterfalls and rainforest around the courtyard pool made the experience whole. The rooms were typical budget hotel too and that's not a bad thing. This hotel is also known as the Universal Palms hotel and conference centre.

El precio es bueno... Durante nuestra estadía hubo un vento gay que no esperábamos encontrarnos, habían carteles de espacio libre de humo de cigarrillo entorno a nuestra habitación pero durante la noche el olor era insoportable. El personal del front desk fue muy amable con un inconveniente que tuvimos en la reserva, ninguno en ese momento hablaba inglés, no dan desayuno pero muy cerca esta la casa del wafle (deliciosa). Al finalizar nuestra estadía familiar, nos encontramos con una pareja que evidentemente estaba drogada.

Das Hotel habe ich vor mehreren Monaten als Rofeway Inn gebucht inclusive Frühstück und Transfer zum Airport. Frühstück gab es nicht und den Transfer mit dem Taxi hin und zurück waren 70 US Dollar.Dann 2 mal Frühstück 20 Dollar. So hat die Übernachtung ca 175 US Dollar gekostet.Das ist Betrug an dem Kunden