Travelling to Vietnam? Read all updated requirements before you book.

7.6

Very good
9.3% this month
/10
(2,032 reviews)See what guests said
Highly rated by guests – 82% would recommend
Housekeeping11
Breakfast6
Food & Dining1
See map

7.4

Very good

Location rating score

Very good location - 2.42 kilometers from city center
Parking
Available
Popular landmarks
Temple of Literature & National University 1.8 km
One Pillar Pagoda 2.0 km
Ho Chi Minh Mausoleum 2.3 km
Presidential Palace Historical Site 2.5 km
Vietnam Military History Museum 2.5 km
Vietnam Museum of Ethnology 2.8 km
Hoa Lo Prison 2.9 km
St. Joseph's Cathedral 3.3 km
Vietnamese Women's Museum 3.4 km
Old Quarter 3.5 km
Nearby landmarks
Embassy of The United States 140 m
Benh Vien A 240 m
Hapro Thành Công 290 m
Vietnam Exhibition and Fair Centre 330 m
Vinhomes Gallery 360 m
Vm+ 80 Nguyễn Phúc Lai 390 m
Unimart Giảng Võ 550 m
ĐỨC LONG Pharmacy 600 m
Dong Da Lake 610 m
Hồ Giảng Võ 620 m
Fortuna Hotel Hanoi

"She's very fast and efficient and front desk called up 3 times to ensure everything is okay and that's what I called excellent customer service ."

Lam - January 2, 2020
Deluxe Twin Bed Room Fortuna Hotel Hanoi
 Fortuna Hotel Hanoi
Lobby Fortuna Hotel Hanoi
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Fortuna Hotel Hanoi

6B, Lang Ha Street, Ba Dinh District , Hanoi, Vietnam., Ba Dinh District, Hanoi, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Ba Dinh District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Staff Vaccination
Hygiene Plus
Wellness
100% of staff partially vaccinated

100% of on-site staff have received part of their total vaccination shots for COVID-19.

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Value for money7.3
Distance to city center5 km
Location rating7.4
Nearest airportGia Lam Airport (NULL)
Distance to airport7.6 km

Rooms available at Fortuna Hotel Hanoi

Very good
Room comfort & quality

7.7

Executive Deluxe King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Deluxe Twin Bed Room
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 2 single beds or 1 queen be...
Enter dates to see prices
Deluxe Twin Bed Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King bed with Jacuzzi
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Premier Club Room
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Double Room or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 2 single beds or 1 queen be...
Enter dates to see prices
King Suite with Spa Bath
...
  • Room size: 60 m²/646 ft²
  • Lake view
  • 1 sofa bed & 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Fortuna Hotel Hanoi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Fortuna Hotel Hanoi?

Fortuna Hotel Hanoi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Fortuna Hotel Hanoi has a car park right on site for maximum convenience. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Fortuna Hotel Hanoi?

Start your mornings right, with the continental and buffet breakfast options offered at Fortuna Hotel Hanoi. There's an additional charge of 290000 VND for adults and 450000 VND for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Fortuna Hotel Hanoi?

Fortuna Hotel Hanoi features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Fortuna Hotel Hanoi?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Fortuna Hotel Hanoi. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Fortuna Hotel Hanoi?

On-site venues and convenient event services make Fortuna Hotel Hanoi an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Fortuna Hotel Hanoi?

Fortuna Hotel Hanoi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Fortuna Hotel Hanoi?

Restaurants including Tiffin All Day Dining Restaurant, Emperor KTV Japanese Restaurant and May Mắn Restaurant are popular in Fortuna Hotel Hanoi’s neighborhood which is known as Ba Dinh District.

What popular shopping places are close to Fortuna Hotel Hanoi?

Shopping options in Fortuna Hotel Hanoi’s Ba Dinh District neighborhood include Tohe Style, Lotte Center Hanoi and Lotte Department Store.

What are popular attractions near Fortuna Hotel Hanoi?

Guests at Fortuna Hotel Hanoi can easily visit Ho Chi Minh Mausoleum, Presidential Palace Historical Site and Vietnam Military History Museum located in the Ba Dinh District area.

What popular natural sightseeing spots are close to Fortuna Hotel Hanoi?

Fortuna Hotel Hanoi’s nearby natural sights include Cây ngọc lan located in the same Ba Dinh District area.

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See map

Explore the neighborhood

What people love about Fortuna Hotel Hanoi

  • 7.6

    Very good
    Staff 

    "She's very fast and efficient and front desk called up 3 times to ensure everything is okay and that's what I called excellent customer service ."

    Lam

    |

    January 2, 2020

  • 7.6

    Very good

    "There's a pretty big gym and swimming pool on the 5th floor."

    Lam

    |

    January 2, 2020

  • 7.6

    Very good
    Breakfast

    "Breakfast is adequate to keep your stomach full."

    Lam

    |

    January 2, 2020

Property ranking|Compared to 2,475 Hanoi properties
See all rankings
Room comfort score
7.7/10
Room size
33 sqm.
Cheapest price score
Cleanliness score
7.9/10
Better than
92
%
of Hanoi properties
Bigger than
91
%
of Hanoi properties
Better than
84
%
of Hanoi properties
Better than
81
%
of Hanoi properties
Overall rating:

7.6

Very good
2,032 reviews
Cleanliness
7.9
Facilities
7.7
Location
7.4
Read all reviews >
What travelers say they love:
Follow up to ensure everything is okay.
Lam from Singapore
Solo traveler
More about Fortuna Hotel Hanoi

More about Fortuna Hotel Hanoi

Fortuna Hotel Hanoi

Take advantage of the many attractions Hanoi has to offer with a stay at Fortuna Hotel Hanoi. Go beyond the touristy and get deeper into the offerings of Hanoi with a stay at Fortuna Hotel Hanoi, located merely 3.5 km from Old Quarter.
Fortuna Hotel Hanoi provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hanoi.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Fortuna Hotel Hanoi. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Fortuna Hotel Hanoi include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Fortuna Hotel Hanoi. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms, bar and nightclub can be as fun as a night out with your travel companions.
Fortuna Hotel Hanoi lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Fortuna Hotel Hanoi. Have fun with your friends or family, or even meet new people at the games room.
Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. An afternoon of browsing the works at Vietnam Museum of Ethnology located 2.7 km away can familiarize you with the local art scene.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 83% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated it above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 92% of other accommodations in Hanoi.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

44 mentions

Housekeeping

41 mentions

Food & Dining

29 mentions

Internet

25 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
  • Vietnamese

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Game room
  • Hot tub
  • Karaoke
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Pub crawl
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • Adult-only property
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Bathrobes
  • Bathtub
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Shower
  • Slippers
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Restaurants on site

Tiffin all day dinning

  • Cuisine: Asian, Chinese, Local
  • Menu: Buffet, A-la-carte
Location
6B, Lang Ha Street, Ba Dinh District , Hanoi, Vietnam., Ba Dinh District, Hanoi, Vietnam
Very good
Location

7.4

Airports

  • Gia Lam Airport (NULL)
    7.6 km 29 min drive
  • Noi Bai International Airport (HAN)
    21.9 km 35 min drive

Public transportation

  • Hanoi Railway Station
    2.3 km

Hospital or clinic

  • Benh Vien A
    240 m

Shopping

  • Night Market
    3.5 km

Convenience store

  • Circle K
    1.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Temple of Literature & National University
    1.8 km
  • One Pillar Pagoda
    2.0 km
  • Ho Chi Minh Mausoleum
    2.3 km
  • Presidential Palace Historical Site
    2.5 km
  • Vietnam Military History Museum
    2.5 km
  • Vietnam Museum of Ethnology
    2.8 km
  • Hoa Lo Prison
    2.9 km
  • St. Joseph's Cathedral
    3.3 km
  • Vietnamese Women's Museum
    3.4 km
  • Old Quarter
    3.5 km

Nearby landmarks

  • Embassy of The United States
    140 m
  • Benh Vien A
    240 m
  • Hapro Thành Công
    290 m
  • Vietnam Exhibition and Fair Centre
    330 m
  • Vinhomes Gallery
    360 m
  • Vm+ 80 Nguyễn Phúc Lai
    390 m
  • Unimart Giảng Võ
    550 m
  • ĐỨC LONG Pharmacy
    600 m
  • Dong Da Lake
    610 m
  • Hồ Giảng Võ
    620 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee1200000 VND
  • Distance from city center5 km
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)290000 VND

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors17
  • Number of restaurants3
  • Number of rooms 350
  • Room voltage220
  • Year property opened1999
  • Most recent renovation2012
Property announcements

New local traffic policy for pick hours are from 06:00 AM to 09:00 AM & 04:30 PM to 07:30 PM. No taxis are allowed to enter Lang Ha Street during this time. In the event guests are arriving by taxi during the above mentioned time, please ask the taxi driver for drop off at Intimex 15-17 Ngoc Khanh Street - Hotel nearby. Please contact the property directly for further assistance.

Reviews of Fortuna Hotel Hanoi from real guests

Provided by verified guests of Agoda
7.6
/
10
Cleanliness7.9
Facilities7.7
Location7.4
Room comfort and quality7.7
Service7.9
Value for money7.3
High score for Hanoi
Rating
9+ Exceptional (113)
8-9 Excellent (222)
7-8 Very Good (395)
6-7 Good (173)
<6 Below Expectation (199)
Time of the year
Mar - May (253)
Jun - Aug (241)
Sep - Nov (327)
Dec - Feb (281)
All guests (1,840)
All room types
All languages

Show reviews that mention 

Showing 1,102 verified guest comments
12345
9.7
Exceptional
Tamer from Lebanon
Solo traveler
Executive Deluxe Twin Bed Room
Stayed 1 night in September 2011

Comfortable stay and friendly staff”

Everything including the SPA, the Room, and all the Restaurants, ...

I reserved in Fortuna Hotel for 1 night after I finished a tour of 12 days in Vietnam with a group of 15 people. I extended my stay for a second night due to their facilities especially the SPA. I stayed in the capital floor and in a no smoking room. The room is well equipped, clean and comfortable. I had an amazing view of the city of Hanoi. The lounge in the 5th floor is fabulous. Their food and breakfast are delicious. The restaurant in the lobby is good as well but little bit pricey. After this experience, I highly recommend this hotel for business men, solo travelers and people looking to pamper themselves.

Reviewed September 12, 2011

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10.0
Exceptional
Daniel from Singapore
Solo traveler
Stayed 3 nights in August 2012

A fantastic hotel with great location & value”

Services and facilities

I have no complaint but just compliment during my 5 days stay at Fortuna hotel. Right from my arrival, the executive check-in was done with ease and the guest relation officer was very friendly and efficient. I had booked a deluxe king but wanted a jacuzzi which it did not comes with it. The guest officer immediately upgraded me to a room with jacuzzi without charge. When i changed my room to a room with jacuzzi, i realize that i left some stuffs behind but the next moment i realize the housekeeping member knocked on my door. They have actually packed my stuffs and bring it to my new room. This is great efficiency. The gym was very well maintain so are the swimming pool which was clean for swim. The executive lounge was very cool nicely decorated. The all day drinks with snack was very gd too. The ground level restaurant Tiffany cater many Asian stuffs. The foods is great and price reasonable too. The breakfast is quite well spread, the chicken pho tasted great. I will definitely be back again !

Reviewed August 15, 2012

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8.7
Excellent
Vijay from Malaysia
Business traveler
Stayed 3 nights in April 2010

Fortuna Hotel Hanoi”

- Good location - Excellent and friendly staff - Good Price
- Rooms facing main street can get noisy

Stayed on the new club class room and what a great experience it was. Nice lounge and excellent service by the club floor reception. Food spread was also good as was the selection of beverages for the evening cocktails. Great hotel for the business traveler with many food choices and entertainment possibilities. Will recommend Fortuna Hotel Hanoi for business travelers not so much personal or family travelers. I plan to stay there every time I';m in Hanoi for business.

Reviewed May 03, 2010

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8.7
Excellent
Kelvin from Singapore
Business traveler
Stayed 1 night in November 2011

Nice and Spacious Hotel”

Clean Hotel Rooms & nice foods

i had always stay in fortuna hotel whenever i'm in hanoi. reason is simple, i'm pampered and used to the warm and polite staff with always a smile with eagerness to serve. especially the location and the room, it's convenience and comfortable. what i like most is the spacious bath room with jacuzzi pool. as after a long meeting, once back in the room can relax in a hot jacuzzi tub. would strongly recommend for business travellers.

Reviewed November 05, 2011

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10.0
Exceptional
Kwangho from South Korea
Business traveler
Deluxe Twin Bed Room
Stayed 2 nights in September 2017

Good Service & Location”

It was good to stay at Fortuna Hotel Hanoi. People are friendly, kind and the service is good. Also, the location is good to access to the new town of Hanoi and takes only 30 mins. to the old town of Hanoi by taxi as well.

Reviewed September 11, 2017

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Dear Values Guest Thank you for your sharing with us of your travelling experiences. At Fortuna Hanoi, we try our best to accommodate all customer demand, we hope you to enjoy hotel services and facilities. With kind regards, Kevin Cong/ Senior Sales Manager

Responded March 09, 2018
Fortuna Hotel Hanoi
8.0
Excellent
Akia from United States
Solo traveler
Stayed 2 nights in February 2009

Review of Fortuna”

I liked the location, the amenties of the hotel. Very helpful staff. Good breakfast buffet.
Rooms were a little small.

I really enjoyed my stay at this hotel. The staff was very attentive and helpful. We were able to have them rent a car and driver for us for the day to sightsee around Hanoi, which was very convienient. Also the breakfast buffet was very good as well. I thought the rooms were a little on the small side but the bathrooms were nice and spacious. The ammenities at the hotel were also very nice, the gym and pool as well as the spa were nice. I would stay at Fortuna again if I go back to Hanoi. Also the hotel isn't exactly centrally located but its on a major street and its easy enough to get taxis as well as drivers from out in the city to take you to this street. All is all great stay!

Reviewed February 18, 2009

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Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Responded October 23, 2018
Fortuna Hotel Hanoi
8.3
Excellent
Dao from Vietnam
Family with young children
Stayed 3 nights in November 2009

Good value”

Room are big clean, comfortable
Smoke smell in the lobby

We stayed in Fortuna in November 09, the rooms are nice and functional. It's just a few days into winter and the heater is already working (unlike some other 5 star hotel we stayed in hanoi, they still run airconditioning when it's pretty cold outside). The buffet bkeakfast is rather small seclection. The downside is that the smoking area is not totally separated so you can smell smoke in the lobby. The front desk is kind of unfriendly, i was standing there waiting to be checked in and nobody even paid attention. But the services are fast once you have a chance to ask them. We got very good rate so it's value for money

Reviewed December 04, 2009

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7.7
Very good
Rhys from Singapore
Business traveler
Stayed 2 nights in March 2009

Great Hotel, Business location”

1) Well managed. 2) Clean room. 3) Good facilities.
1) No shopping or tourists attractions in the region.

Fortuna Hotel in Hanoi was one of the better hotels that I stayed in. The rooms are clean and the facilities are well maintained. Being a Singaporean myself, the place feels at home. Understand that the management is a Singaporean team. The merlion statue in front of the hotel added to the Singaporean touch. :) The only negative point about is that the hotel is far from the various places of interests. If you are in Hanoi for pure business, this would be a good hotel of choice. If you're there for vacations, you'll have to look elsewhere then.

Reviewed April 07, 2009

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Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Responded October 23, 2018
Fortuna Hotel Hanoi
8.7
Excellent
Daryl from Australia
Business traveler
Stayed 6 nights in September 2009

Fortuna Hotel Review”

Well presented and friendly staff Clean, roomy and good quality room Great Airconditioning Good Buffet Breakfast Very well positioned if doing business at the National Convention Centre only 15 min by Taxi
May Man Chinese Restaurant lacking in staff training and quality chinese food Bottles of Wine overpriced Other Dining Options limited Japanese Restaurant very over priced

Very well positioned hotel with very well trained front of house staff. Check in and check out was efficient and quick. Rooms were very spacious and very clean with excellent service from housekeeping. Getting Taxis was no problem as there were always plenty available and also metered. I would not hesitate to rebook and stay at the Fortuna Hotel again as overall value for money was very good.

Reviewed October 08, 2009

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8.3
Excellent
Geoffrey from United Kingdom
Business traveler
Stayed 5 nights in March 2009

Fortuna Hotel Hanoi late March”

Good staff, especially executive lounge and GROs; Room standard and present rate

I choose Fortuna Hotel because of the proximity to the company I visit in Hanoi, however I have come to enjoy the hotel service. The Executive Lounge staff are very good and the GROs do everything they can to please. The GR Manager - Ms. Yani is responsible for the very positive attitude toward guests that her staff exhibit.

Reviewed April 03, 2009

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Dear Value Guest Thank you for your kind feedback At Fortuna Hanoi, we will try our best service to meet customer expectation. We are reviewing your feedback and we will improve on this to make it better. Hope you enjoyed your stay and we wish to welcome you at Fortuna Hanoi soon. Best regards, Kevin Cong Senior Sales Manager

Responded October 23, 2018
Fortuna Hotel Hanoi
8.0
Excellent
Benjamin from Malaysia
Business traveler
Stayed 2 nights in December 2009

Fortuna Hotel Review”

Good food & service Gym facilities Pool
Smallish rooms

My company normally books me rooms at Hanoi Hotel, but I decided to book my own room this time and try out Fortuna. I found the ambiance and service better than Hanoi Hotel, for about the same price. Also, the quality of the breakfast buffet is definitely better than Hanoi Hotel.

Reviewed January 05, 2010

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8.3
Excellent
Patrick from United Kingdom
Business traveler
Stayed 3 nights in October 2009

Fix the Internet System for Perfection”

I was very pleased with everything at the hotel with the exception of the internet system.
As a business traveller I am very reliant on staying where there is a good internet system. However, the cable connection the room was inoperative, and I was advised I could access WIFI from the room. However, during my 3 days stay I had continual problems gaining access despite being provided with about 3 different user codes and passwords. The fact that the reception didn't call back at times when promised did not help matters.

The room was fine, customer service good, other than for the internet issued raised above, and even though I only had one meal in the hotel other than for breakfast I considered this also good and reasonably priced. I am working on a consulting project not far from the Fortuna Hotel, so it will be convenient for future stays over the next few months - providing the internet system is improved.

Reviewed October 25, 2009

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10.0
Exceptional
Stuart from Australia
Business traveler
Stayed 8 nights in October 2011

Lovely hotel and service with a smile”

Location, staff friendliness

The city and Lake Giang Vo views from the Fortuna Hotel were spectacular. I was here on a business trip this time, but still managed to get some shopping in due to the proximity. I will be travelling to Vietnam a few times for business in 2012 and would not hesitate in staying here again.

Reviewed November 07, 2011

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8.3
Excellent
Jeongcheol from South Korea
Solo traveler
Stayed 1 night in March 2012

great service”

clean room

It was good experience to stay Fortuna Hotel Hanoi. staff were nice, room was clean and location was good too. however, breakfast was not really good to compare to other hotel.

Reviewed March 26, 2012

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9.3
Exceptional
Sei from Singapore
Business traveler
Stayed 2 nights in December 2009

two thumbs up!”

clean rooms, friendly staff, good cafe, good gym and spa.
location

Best Hotel I have stayed in Hanoi so far. Great value for money - clean and spacious rooms, great food at the cafe with a very reasonable price and very friendly service. The location is not the best but for a business traveller like myself, its not a problem at all.

Reviewed December 28, 2009

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9.7
Exceptional
ATTHARONG from Thailand
Business traveler
Deluxe Twin Bed Room
Stayed 4 nights in November 2011

Nice hotel with good location”

Complete facility (Internet, Pool and Fitness)

Fortuna has complete facility - Cable high speed internet in room, Nice great fitness room and beautiful big pool. If you like gambling and nightlife, this hotel also have place for you at underground pub.

Reviewed November 22, 2011

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9.0
Exceptional
SOON from South Korea
Business traveler
Stayed 3 nights in March 2010

Nice hotel”

Good location & nice breakfast.
Too much packaged tourist.

I think Fortuna is considerable option for Hanoi. Everything is nice. But, it takes a little time to Hoan Kiem.

Reviewed April 01, 2010

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8.7
Excellent
WEE from Singapore
Business traveler
Stayed 1 night in December 2012

Great service and food”

Friendly Service, good food, Comfortable rooms

The service is exemplary and this is one of the few hotels in Hanoi that I can safely recommend. The staff is geniuinely friendly and helpgul. The breakfast is the best out of the dozen or so hotel I have stayed in Hanoi. The internet is stable and signal is strong. The rooms are comfortable and spacious. A full spread of amenities can be found whether for business or relaxation.

Reviewed January 11, 2013

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9.3
Exceptional
Howard from United States
Business traveler
Stayed 1 night in May 2011

Lovely and very comfortable place”

kind services

I was really satisfied with all the staff of Fortuna Hotel... And It's really comfortable and enjoied a lot there.... I appreciate for their efforts....

Reviewed June 03, 2011

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9.0
Exceptional
fortier from France
Business traveler
Stayed 2 nights in January 2013

lovely hotel suitable for business trip”

easy access

this hotel is a good option for business trip,near center,on the way to airport,easy to ask for taxi,all drivers know Fortuna good place for entertainment good japan restaurant not yet used spa may be nexttime

Reviewed January 22, 2013

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