Recent customer comments

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Excellent



based on 1212 reviews
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 7.6
  • Room comfort and quality 8.9
  • Service 8.5
  • Value for money 8.3
  • Food and dining 7.7
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Haruki from Singapore
Couples
Deluxe Ozone
Stayed 3 nights in August 2015
-
-
Reviewed August 15, 2015

Chin from Thailand
Business travelers
Deluxe Ozone
Stayed one night in July 2015
Nice design hotel
Big bed, Big room, Good design
Reviewed August 15, 2015

SIAH from Singapore
Families with older children
Deluxe Ozone
Stayed 3 nights in August 2015
Impressive views, trendy decorations.
Rooms, view and food.
In general, the stay was awesome, with an impressive rooftop pool and garden. rooms were generally trendy. Only issue was location, as the hotel was pretty far from the beach. Food could be improved. Staff could be more friendly. Other than that, probably one of the better hotels i have stayed in Thailand.
Reviewed August 07, 2015

Pittinun from Thailand
Couples
Deluxe Ocean View
Stayed one night in August 2015
Valueable
Nice Clean Good location
Reviewed August 07, 2015

Paolo from United States
Couples
Deluxe Ozone
Stayed 3 nights in July 2015
Great location
Confort, view, service
Very pleased by the impeccable service and amazing breakfast. Great location and view.
Reviewed August 06, 2015

NIWAT from Thailand
Couples
Deluxe Ocean View
Stayed 2 nights in July 2015
Peacful Hotel
Good setvice, Peacful, Relax
I had knew about this hotel for a year before i had a good time to visit. This hotel is peacful and good for vocation
Reviewed August 06, 2015

CATTALEEYA from Thailand
Couples
Deluxe Ozone
Stayed 7 nights in July 2015
Staff friendly, big room and food was okay.
Big room, free minibar and staff friendly.
I stayed here for 6 nights I think the hotel location was quite far from the beaches and restaurants. Food was ok, the hotel room was big, free mini bar and free wifi.
Reviewed August 05, 2015

Paiboon from Thailand
Couples
Deluxe Ocean View
Stayed 4 nights in July 2015
Goo Hotel
Room, View and Facility
Reviewed August 03, 2015

逸攀 from China
Solo travelers
Deluxe Ocean View
Stayed one night in July 2015
great luxary hotel
the unique elevator,the rooftop swimming pool and the service
it was really impressive!i mean,though its a bit far from the beach,but the hotel has shuttle car for you.Besides,you can spend a lot of time having fun inside the hotel,the swimming pool is so much fun,love it.And the female receptionist who speaks Chinese is impressive as well.
Reviewed July 30, 2015

Ryan from United Kingdom
Couples
Deluxe Ozone
Stayed 4 nights in July 2015
Unique, stylish and modern
room facilities, food, friendly staff
Fantasic hotel, really styish. Able to relax in a balcony bathtub, samsung smart television, free minibar, large walk in shower and toilet, amazingly comfortable soft bed and linens. Great view and a rooftop pool and relaxing area with gentle background music. Pool area is immaculate with a great opportunity to catch some sun . Could be noisy at times with hotel building next door. Food was late to the room by 1 and half hours through miscommunication but the manager made it complimemtary which was excellent service. Locked out of our room twice and the staff were immediately available to give us access which was fantastic service. Free shuttle bus back and for the beach as the hotel is on a very steep hill. Some great beaches within 5/10 minutes downhill and some fantastic restaurants with exceptional service just up the hill and around the bend. A 5minute walk. Phuket itself has something to offer for everyone. All in all we were very impressed with the hotel and its many staff, ready to accomodate for your needs. Good value for such a fantastic room. Thanks very much.
Reviewed July 28, 2015


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