"I thought the decor and style of the hotel was very nice."
May 13, 2018
810 meters to public transportation
Located in heart of Dubai
|Value for money||8.1|
|Distance to city center||5 km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||6.8 km|
"The hotel has a rooftop pool which includes a children's pool which my grandchildren enjoy."
November 13, 2018
"Hotel was overall ok."
December 2, 2018
"Daiselyn in the reception, Paul in the pool area, Waeel in the gym area, Varun cleaning guy, all great people, with the utmost respect and care for your needs."
January 3, 2019
"We really liked the ambiance."
August 25, 2018
Strategically located, this elegant hotel sits on Mankhool Street right in the center of Dubai. Dubai International Airport, Dubai World Trade Center, and Jumeirah Beach Park are only a short drive away. On the other hand, the most popular financial district is within walking distance. Burjuman station, the Dubai Museum, and Dubai Creek Park are also only a few minutes’ walk from the hotel. Shopaholic wouldn’t want to miss a shopping spree at Burjuman Shopping Center in the Bur Dubai residential area with over 180 brands or at the Mall of the Emirates, one of Dubai’s main tourist shopping attractions with luxurious stores. Four Points by Sheraton Downtown Dubai makes for the perfect base if you are in the mood for some serious shopping and sightseeing.
"The exception is the Four Points, which was refurbed a few y..."
April 8, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Four Points by Sheraton Downtown Dubai
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Clean and affordable”
Stayed here for a night and wished we could've stayed more. The staff were all friendly and helpful. Affordably priced without compromising quality of service. Spacious and clean rooms. The wear and tear is hardly noticeable. Well-maintained.
A class apart...”
Something about SPG group hotels is, it is a class apart from other hotels. My stay at the Four Points by Sheraton Downtown Dubai was once again a refreshing change. This was my second stay with them, and once again I felt really happy. The lady who checked me in, did go beyond to comply with my requests. My stay in room 614 was awesome. The only suggestion i would have is, not important, could it be possible to make the bathroom showers overhead as it would help a lot for tall people like me. P.S. During my short stay this trip, I had stayed in 2 other hotels before this one, and you could immediately feel the difference when you enter and a Four points hotel. The staff, the room, the breakfast, the bed, all were beyond awsosme for a steal price. Thank you to agoda for the good rate and the customer support and four points as well. Hope to be back again soon.
It was a good stay. The location is good and easy access to the city. Good choice of food available specially if you are a vegeterian. Only issue was I had booked a king room for myself which was confirmed by Agoda, but on arrival they had only twin beds. The hotel should always provide what a customer is booking because we are paying that value. Overall a good stay.
One night stay during Eid”
What can I say, it’s perfect! We booked a twin bed classic room and it’s really SPACIOUS. Informed them that we will arrive late, they said it’s fine. After we arrived, we immediately changed because we wanted to have some drinks at Yesterday pub before swimming. We really liked the ambiance. Happy hour was from 6-8pm. At 8:30, we decided to go for a swim. Pool at the rooftop is open until 10pm. Water temp was perfect. There’s also a bar right by the pool. Complimentary buffet breakfast is great. I enjoyed their coffee and toast. I guess the only negative thing is the location as it is quite far from the metro. Other than that, PERFECT!
A Good Stay for a Family”
A Good facility in Mankhool Area, they arranged a surprise cake for my family member birthday. While price perspective hotel prices goes up and down. Breakfast booking can be done directly at hotel instead of DHS 85 they will charge DHS 45. If you are Starwood member you will get 20% discount
Great Hotel with great staff”
Nice, clean, great staff that does the utmost to meet your demands and help you with everything. Daiselyn in the reception, Paul in the pool area, Waeel in the gym area, Varun cleaning guy, all great people, with the utmost respect and care for your needs. The only thing that was a little bit off, was at the pool area, which is a bit small on the rooftop. Usually the sunchairs get full quickly, and you have to be early in the morning to be able get a place. But there are buses that takes you to the Jumeira Beach, free of charge, so if you are not picky about staying at the hotel, its great. I definitely recommend this place to anyone looking for a hotel with great services. There is a cafe, 2-3 restauarants and its close to the city center as well as the "old dubai", which is great in its own.
Clean, modern, large and quiet rooms”
Bur Dubai is a little down and dirty, but it is in the heart of where things happen. However, the hotels, regardless of star rating, can also be down and dirty and are not up to the first class standards more modern parts of Dubai. The exception is the Four Points, which was refurbed a few years ago and is an excellent modern hotel with nice clean and modern facilities.
Comfortable Stay in Bur Dubai”
very peaceful location, without the hustle bussle of the more congested parts of bur dubai. very easy to get around as taxis are very easily available. the food is very good quality and even room service is only about a 20 minute wait. the only problem i faced was that the wifi system. it was only in 2 hour slots (above which one would have to purchase additional connectivity time). further, the free wifi is only available in the lobby/restaurant areas on the ground floor or on the rooftop. overall - a very comfortable stay.
lovely hotel and great staff”
Right from check in,letting me check in at 730am when check in is at 3pm was so welcome after 30 hours of travelling,a hot shower and a nap was needed. The staff are very friendly and helpfull.Breakfast was good,nice food and plenty of choices.
Good Value Hotel”
Not having ever been to Dubai,I took a gamble on this hotel. However,I could not fault it. The room was very spacious and well furnished.The price of what I would describe as a 4 star hotel was exceptionally good value for Dubai. A rooftop pool made for relaxation after a day of sightseeing.It has a nice bar and selectionof restaurants. The hotel is somewhat distant from main sights and metro and so one is reliant on taxis to and from the hotel but taxis are quite cheap. The hotel is reasonably close to the airport that saves on cost with taxi.
Good Services and Very Modern Room”
this is my third time staying at four point sheraton downtown in dubai. i enjoy their friendly service and spacious room. there is free wi-fi in the lobby and it will be great if it is also free in the room. hotel location is convenient to all tourist attractions by taxi and it is not far from the metro station either.
Very Lovely hotel”
I stay in this hotel for tow nights. it was amezing and very full of fun to stay in such a beautiful hotel. food and room service was very comfortible. the design and decocration of the building I like very much. I will prefer and recomed other peoples to stay when ever they visit dubai.
We arrive at around 1am in the morning. The reception is slow. I guess he must be a trainee.i guess the previous guess smoke alot in the room. Taxi is always waiting in front of the hotel. It also has a nice sport bar in the lobby.
Excellent hotel in the middle of Dubai”
Excellent Filipino staff welcomes you to this hotel located at the Bur Dubai district. Best way to get to and from is by taxi as the metro is not very close but I wouldn't want to use the metro in Dubai anyway. Well appointed rooms and value for money is excellent. Always stay here when I'm in Dubai
Great stay once again”
Have been coming to Four Points Sheraton downtown Dubai for many years now and always have had an enjoyable stay. Location is good for getting to Gold souk and the Dubai mall. Staff are friendly and rooms are large and clean. The hotel has a rooftop pool which includes a children's pool which my grandchildren enjoy. The Hotel also runs a free shuttle to the Dubai mall twice daily. Taxi travel is also a cheap option from the hotel to both gold souk, Dubai mall and Atlantis water park.
Great hotel ”
Its one one the greatest hotel in Dubai i have ever been
Good hotel staff, swimming pool closes too early, no welcome fruit/drink.Location bit far from metro”
Hotel was overall ok. Breakfast buffet spread not so great, just ok. Shud have uncut fruits and dryfruits as well, which was not there. Their staff is good in housekeeping as well as in breakfast time. Specially Mr Zakir is very professional, cordial staff they have in the restaurant who was very nice and polite to us and we could see he was very good in his work overall.. Swimming pool closes too early at 8pm when we are not even back to hotel from sight seeing. Location of hotel is not very near metro..they should have some shuttles to metro and burjuman. We once used their free shuttle to kite beach and that was really good to have as an option..though just 1 way as its return back time is afternoon instead of evening. Overall good hotel and staff, i would recommend it.
Much better than expected”
As the last hotel of six weeks travel in Singapore, UK, Paris and the Dubai; this was the best. I'm not a halo rater and tend to focus on faults and value and stay mostly in mid-low price range (but not hostels or budget venues). Dubai is generally an upmarket city for tourists, and having booked a hotel at not much over AU$100 per night, I was concerned that I'd gone a bit too low end. Trip Adviser etc. ratings always have a selection of bad ratings , and these mostly related to staff and booking arrangements. I found none of the same with great communication and exceptionally friendly and accommodating staff in every respect. Our room was large, well appointed, clean, and in good working order. Bed was comfortable, abundant storage available, good speed internet in both cable and WiFi, hot water and bathroom both worked well, and noise was fine. On departure, a manager quizzed us on any problems or comments, demonstrating a genuine desire to continuously improve. Highly recommended.
Great Hotel at normal prices”
Stayed at this hotel for three days and had a fantastic stay. The staff were helpful and attentive. I've opted for a non smoking room and the room was clean and pretty decent for that category. Its located a bit off the main road and every time need to tell the taxi drivers about another hotel which is in front of this. Otherwise my stay was good. Never tried the food except for a snack which I've ordered once in room. On the last day though I could sense some smoke in the room and I alerted the staff and they apologised. Overall great experience.
Great Hotel ”
I had no problem with the hotel whatsoever. It was clean quite and the staff was helpful throughout my stay. An airport shuttle would be nice. Even though it says it's downtown, it's actually about 10-15 minutes driving from downtown (Burj Khalifa / Mall of Dubai).