Excellent 8.1
Based on 340 reviews

Up to 30% off with Agoda Insider Deals!

About Four Points by Sheraton Downtown Dubai


Strategically located, this elegant hotel sits on Mankhool Street right in the center of Dubai. Dubai International Airport, Dubai World Trade Center, and Jumeirah Beach Park are only a short drive away. On the other hand, the most popular financial district is within walking distance. Burjuman station, the Dubai Museum, and Dubai Creek Park are also only a few minutes’ walk from the hotel. Shopaholic wouldn’t want to miss a shopping spree at Burjuman Shopping Center in the Bur Dubai residential area with over 180 brands or at the Mall of the Emirates, one of Dubai’s main tourist shopping attractions with luxurious stores. Four Points by Sheraton Downtown Dubai makes for the perfect base if you are in the mood for some serious shopping and sightseeing.
Show more Show less


Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Massage(s)
  • Sauna
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Filipino
  • Hindi
  • Italian
  • Russian
Show more Show less


Hotel provides guest with internet for standard bandwidth access, and chargeable for high speed internet access.

A tourism tax will be charged directly at the property.

Child and extra bed policy
Children 0-12 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
Show more Show less

Useful info

Airport Transfer Fee: 110 AED
Breakfast Charge (when not included in room rate): 60 AED
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 12 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 250
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2007
Show more Show less

Verified traveler reviews

Filter by traveler type

based on 340 reviews
  • Cleanliness 8.7
  • Facilities 8.6
  • Location 7.7
  • Room comfort and quality 8.3
  • Service 8.3
  • Value for money 8.1
  • Food and dining 7.4
Sort by

hamad from Bahrain
Business travelers
Classic Rooms
Stayed 1 night in September 2016
Very nice hotel & staff its my fourth trip in the same hotel really i like it
The hotel is very nice a good & the staff also Haider & peter they are also very good and helpfull all the staffs professional nice managment always i preffer same hotel .
Reviewed September 27, 2016

Raymel from Philippines
Classic Rooms
Stayed 2 nights in September 2016
Our stay in this hotel was beyond satisfactory level. The only down thing is the limited choice of restaurant.
Reviewed September 12, 2016

Ronald from Uganda
Families with young children
Connected Family Room
Stayed 5 nights in August 2016
Breakfast needs to be improved to have more options
Reviewed August 26, 2016

Issac from United States
Solo travelers
Classic Rooms
Stayed 2 nights in July 2016
Great Hotel
I had no problem with the hotel whatsoever. It was clean quite and the staff was helpful throughout my stay. An airport shuttle would be nice. Even though it says it's downtown, it's actually about 10-15 minutes driving from downtown (Burj Khalifa / Mall of Dubai).
Reviewed July 27, 2016

Sukhdev from India
Business travelers
Classic Rooms
Stayed 7 nights in June 2016
Excellent stay
The staff is very good
Reviewed June 20, 2016

Mousa from Kuwait
Business travelers
Classic Rooms
Stayed 2 nights in March 2016
Reviewed April 03, 2016

Nabeel from Bahrain
Business travelers
Classic Rooms
Stayed 3 nights in February 2016
5 star service
Clean, Big size rooms, Good service
My stay at Four Points Hotel was really good. The staff were very kind and helpful, great housekeeping service, the hotel looks like new and quiet. The only issue is that usually taxis' drivers don't know the location of the hotel, however you might mention the hotel next to it (Citymax Hotel) which is very well-known and you will get there. Absolutely it deserves a try for business travelers and families.
Reviewed February 08, 2016

Abd from Malaysia
Business travelers
Classic Rooms
Stayed 2 nights in December 2015
A restful place after a business day
Big room, good service and nice sportsbar
Enjoyable and very restful while working and recovering from flu
Reviewed December 07, 2015

hilal from Oman
Business travelers
Classic Rooms
Stayed 1 night in December 2015
Good value
Clean spacious easy
Good value
Reviewed December 05, 2015

Mohammad from India
Families with older children
Classic Rooms
Stayed 1 night in November 2015
A good experience!
Good location, good staff, clean room and toilet
The stay was better than expected. However it would have been further better if they would have provided with a hand shower in their toilets. Also the additional bed provided was stiff and painful to sleep on.
Reviewed December 02, 2015


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: